Self Storage Units near Progress in Harrisburg, PA 17109

"I had to transfer my storage unit to another unit because I had downsized. The store manager Tracey Klein was so very helpful. She was knowledgeable and efficient, and made the process quick and easy. Thank you Life Storage for employees like Tracy who cares and empathize with the customer."

"Tracey was so accommodating- showed me the best units available and offered a fair price! Check her out! Glad u stopped by."

"Very clean"

"The only reason why I am giving it 2 stars is because the staff is very friendly there. However when I moved my stuff into that spot earlier this year I was told that the rent would go up every year. Next thing you k ow my rent went up from 120 a month to 135 a month in just a few months. When I asked about that I was told that in the contract it states that if they send us a letter 30 days before hand they are allowed to raise our rent. I was also told that as long as we have our stuff out before the next billing date they will not charge us again. So before the next billing date, my stuff was out of there and it was a nice and easy process to stop the services."

"Vert professional"

"perfect space and amazing employees"

"Very secure place"

"Big price hike. :("

"Nice place with kind employees"

"We went to rent a storage unit couldn’t even find that office because of the construction then we had to talk to someone on the phone wait for somebody to come outside somewhere in the construction area to let us in to the storage unit"

"This Storage Facility has no consideration for their customers!!! Because they have month to month lease agreement, they RAISE the storage unit fee at will.  This is very inconsiderate for families that are financially struggling to meet a payment that should be guaranteed for at least a year."

"Mike was very knowledgeable and helpful in helping me price out a potential storage unit. Would definitely recommend this location to friends!"

"Great staff!"

"A very good facility. The location is handy and easy to access. I felt quite comfortable there and never had a problem. If you are in need of secure storage, give this place a try."

"This is an update to a prior review.  I definitely would not recommend this business.  I vacated my space two weeks prior to the next due date, and I was told by the part time worker that I would be receiving a refund for the two weeks and that a refund would show up within six weeks after vacating.  The six weeks passed and I called and spoke to the manager, Tracy.  She informed me there would be no refund, and that a refund can be claimed only within five days of the billing due date.  In other words, don't expect any refund after five days of paying on your due date.  She told me the gentleman had told others of refunds, but they never received theirs either.  She never trained or told her assistant of the policy, but let him continue telling tenants wrong information about vacating.  He has since been fired.  I WOULD NOT RECOMMEND THIS BUSINESS.  I could not locate a definitive policy in their contract."

"Great staff. I will use again!"

"Tracey and Alex are extremely kind and accommodating!! HANDS DOWN THE BEST. THANK YALL"

"Very satisfied with the service, reasonable prices, clean dry spaces, easy 24 hour excess and friendly staff."

"Tracey is exceptional and runs an excellent facility. Very clean and well managed! One of THE best storage facilities that I have ever used. If you are in the Harrisburg area and are in need of storage, you MUST check out this location! I would give them 10 stars if I could!!"

"Tracey K. was very helpful, needed a unit for several months until I moved and she assisted me. Very easy process moving in and out. Would def recommend."

"Such a great storage unit! Very clean, trustworthy and organized. I never worried about my belongings being there. The manager Tracey is always so kind and works hard at keeping the complex clean. One of the best priced units I found in the harrisburg area as well."

"Very easy check-in to secure a storage unit.  Friendly and accommodating.  Answered all questions.  Nice to deal with.  Highly recommended. Tracey was excellent."

"Life storage is one of the best storage places in Harrisburg! I like that I have 24-hour access to the storage facility. It is clean it is well lit and it is very secure! And the people that work there are very helpful, courteous, and just downright nice! I would recommend life stores to anyone looking for a storage shed why, because not only is it one of the cleanest places I've ever seen, but it is very inexpensive as well!"

"I started a new job 2 months ago which requires the use of a storage bin and Life Storage was it. Not knowing what to expect, I soon figured out this facility was a great fit! Tracey was and is still awesome to work with! I really encourage anyone to use these storage units!"

"Great rental prices for the buck and customer service of employees is superb."

"I love Life Storage! Every time I go there I see someone on their golf cart driving around watching the place making sure everything is safe and secure! I feel that I have chosen the best storage place ever! This place is clean, secure, very inexpensive, and the people that work here are very kind and courteous and helpful! I would recommend Life Storage to anyone!"

"Clean well kept but prices keep going up once you get in"

"Friendly staff, clean unit. Be advised that the van rental is way to expensive and not worth it. You can rent a Uhaul or anything else for so much less. If my company wouldn't have been paying for it, I never would have rented it."

"I've been renting a unit at the Harrisburg location and Tracy Klein usually waits on me. She is always responsive, attentive to our needs and just gives me a super great feeling that i know i'll be taken care of.  Recently i locked myself out of my unit (dummy that i am) and she helped me get back in within minutes.  I'd give her a "10" on a 10-point scale no doubt. Jim Lee, Susquehanna Polling and Research, Inc."

"Great service"

"Tracey was very helpful and super nice.  Facility is very clean."

"Tracey was very helpful and super nice. This facility is very clean and easy to maneuver through the lanes."

"Tracey will give you AWESOME service!"

"Service was great in and out thanks Dan and Tracy"

"Very easy and quick service very friendly staff"

"Places nice a person who I had met with was very informative and very friendly I believe his name was Dan"

"Great friendly service and very informative! You definitely get what you paid for and more!!"

"We were very pleased with the experience at Life Storage. Tracey was very helpful and shows that she cares about the quality of her work and service to the public. I highly recommend!"

"Dan signed us up for our space and was super kind and helpful. When we needed a reminder since COVID-19 has turned our world upside down Dan called us to first check on our well-being and make sure that we were okay, then he offered a friendly reminder to us. Dan is always a breath of fresh air. He make something a stressful as moving and having storage a pleasant experience."

"Dan was exceptional in helping me very quickly and seemed to enjoy working with me. I appreciate exceptional Customer Service. Thank you Dan"

"Best storage unit location in town"

"Super friendly and worked with me"

"great service absolutely love it here"

"I rented my unit before life storage took over. The change was seamless. I have had the unit for 4 years. Any time I speak to any employee they are courteous and extremely helpful. Thank you for your kindness and support."

"Extremely helpful service. Explained everything clearly and concisely."

"Great people easy to deal with and a great golf cart ride!! Well done."

"Dan was awesome even gave me a ride to my unit. Very clean and organized establishment."

"I really wnjoyed being able to obtain rental rate and PROMOS right over the phone with a live PERSON like Mr. DAN. In this day and age IVR HAVE TAKEN OVER!! But not here, i was able to hold a spot and even received a reminder call from Mr. Dan to assure i was coming. He was very thorough and the place was CLEAN and well lit. I would refer anyone to come here for your storage needs."

"Overpriced. Poorly lit. Management conveniently "forgets" conversations with you. National customer service lies in response to concerns by stating "operations must be in touch within 24hrs" but the call never comes. To sound cliched, "I'd rate it a 0 if I could." Rent space @ u-haul on Allentown Blvd. Cheaper & temperature-controlled."

"Since your locations offer 24 hour access maybe if there was some kind of lite fixture in the storage unit to see would be helpful. My storage unit had no light inside."

"Flood lights burnt out and I don't feel safe there after dark."

"My tie downs got stuck and she came out the office to help me make sure my furniture was Secure It was a positive experience every time I visited the property my children even enjoyed going she was very nice to them and allowed them to use the restroom"

"The service there was absolutely amazing he was super patient and friendly with my family and myself 10/10 would recommend to family or friends."

"Having moved from WA state to PA, I sincerely appreciated the helpful and friendly assistance that I was given by Janet. Job well done!"

"Very helpful and fast service."

"Great service and will give you a great deal !!"

"Great place for storage they give you the 1st month free... Clean and we'll maintained..."

"Nice place dan was super helpful"

"Best job ever."

"Dan, the assistant manager, was such a great help. This was my first time renting a storage space, and he made the entire process so smooth and easy to understand. He was thorough, polite, willing to answer my questions, and did it all with a smile and great sense of humor. Thanks for making this such a nice and easy process, Dan!"

"Very professional and very clean help us as soon as we walked through the door cheap rates and online specials very satisfied with my service oh its 24 hour access also"

"Dan and Tracey are Awesome!"

"Dan gave me the best service there was back in March and he still does an excellent job making sure everything is safe and secure. Thank you life storage for such a great team."

"Great experience from beginning to the end."

"Dann was great ... ever you're ever here and need assistance please ask for Dan >p"

"Very helpful and friendly"

"The people at the life storage are very helpful"

"These guys have great customer service. I'll definitely rent here again if needed. Thanks."

"It was a pretty good place"

"Very friendly and competent staff."

"Provide the space I needed for a reasonable price and was vey polite"

"Easy after hours access"

"Excellent staff and well respected I would recommend anyone to use life storage"

"Went there to get a storage unit for my dad, and Dan was incredibly helpful and friendly. He made the process easy and painless and he even made recommendations to resources to help my dad find an affordable apartment. I would certainly recommend this place to anyone, and that guy Dan really went above and beyond to help us out. Thanks Dan!"

"Dan is so awesome. He was very informative and took his time"

"Safe, clean and well kept. I have used this facility several times all with no hassle. Staff has always been courteous and nice. I always use this facility because its close to me also I know my belongings are secure there. Again I've never had any problems there."

"Tracy and Dan have been wonderful to work with. I rented a large storage unit and now have downsized to a smaller unit. Great place, very helpful staff. I like to the location, easy to get in and out of."

"I have been a customer for over 5 years for my bussiness. Management at site have always been professional and eager to help mw whenever I ask.=M"

"Staff was very professional,friendly and informative"

"I really like the fiendly service i receive when talking to the staff."

"They were so helpful in all my questions, very kind I would recommend them to all that needs a rental unit. Very nice people. Thank you for your help and kindness in my pinch."

"24/7 access is great! However, it is very dark and feels unsafe stopping alone after dark. Price is comparable to similar units in the area. The most disappointing part of renting here is that everything in the unit is covered in mouse poop and some items had to be thrown out due to damage."

"Went in last evening to transfer my unit to a larger one and Daniel and the Manager Tracy made everything quick, simple and easy. I appreciate the great customer service and communication skills."

"The representative Tracey was amazing, she was courteous and knowledgeable she made my moving feel less stressful"

"great, place"

"It was like being at home."

"everything was explained to me on the phone when i called and again when i got there to rent the storage space"

"The staff was knowledgeable, friendly and very helpful. "

"I am so %thankful for this place as they completely saved my family's sanity yesterday! I had a reservation with a different company who did not show up to let us in the building on a sunday, lucky this place was so accommodating to completely take the stress away. They were so sweet in my family's time of need and was able to a unit and check in within 5 minutes from my paniced phone call. Thank you all so much you saved our day!"

"Thank you"

"The added security of security cameras gave me a peace of mind. Thank you."

"David was very patient and informative. I changed the rental space but decided to keep the original space. He was eager and patient in assisting me with the change of mind I had. "

"My expectations were met by being helped promptly and respectfully,while obtaining a storage space that is affordable and clear and safe."

"Friendly and Helpful all the time!"

"My overall experience was outstanding."

"I have referred someone to your company. Keep up the good work."

"Very accommodating and understanding. "

"Pricing was not very competitive "

"The customer rep was friendly and knowledgeable. The space had not been swept when we opened it. After completing the paperwork we reminded her that the space needed to be swept. She complied and swept it before we left. My overall experience was positive."

"Your online options and availability are awesome."

"I always had access to my storage unit, no matter the time. Thanks. "

"very satisfied"

"Too large rate increase. Forced to buy insurance that is overpriced "

"Great service, I'm very pleased "

"Howard was exceptional and provided customer service beyond all expectations! SUPER job!! Diane was great too!! Moving/storage usually involves great deals of stress by it's very nature. Your staff at this location put me totally at ease and actually made this a pleasant transition. THANK YOU!!"

"The customer service personnel are so courteous. I actually feel uplifted after I visit. My only request is that there be a discounted month every so often or a discounted rate for long term customers. "

"Very friendly and courteous. It was a very pleasant experience"

"I'm a repeat customer and have always been treated with much respect and professionalism. "

"all my expectations were met"

"Our facility agent was awesome"

"Service was efficient and the unit was clear and appeared clean."

"Expectations met"

"Excellent customer service "

"I'd like to have a light in thestorage unit."

"All of the questions I had were answered clearly. I was also given information I wouldn't have thought to ask for. "

"The staff has always been professional and courteous to me, even when i've been late with payments.."

"always have had great service since dau 1...never no problems, very happy ans satisfied to be a customer"

"Juwuan was very friendly, helpful, provided thorough information, and all around it has been a pleasant experience. The use of the moving truck was unexpected and helpful too, much better than trying to schedule something with Uhaul. "

"When I was being wait on there was another customer that came in and Dianne stop to take the other customer payment and then came back to continue waiting on me. I felt that she should have finish the first customer that she was serving. The storage was empty & clean but there was a few cobwebs with spider in them."

"Does each of your facilities spray for spiders? My ONLY complaint is the spiders! The property Manager is awesomely professional! The only reason why I'm still renting the storage unit. Otherwise I'd been gone. "

"The attendant was cheerful and very helpful."

"Great service. Clean and secure. What more can I say."

"The 1st space shown was missing the rubber seal on the bottom of the door. The second space needed swept and the associate indicated it would be swept and clean by the following day. She did indeed follow through and the space was clean!"

"Best customer service that we have received anywhere in a VERY long time."

"I will tell anybody that is looking for storage to go to Uncle Bob's [Life Storage]. peggy is the best manager you have at Uncle Bob's [Life Storage]"

"Staff member suggested better use of space, was very helpful and pleasant."

"the lady who works there is very nice and very helpful "

"Uncle Bob's storage met my needs and has great customer service"

"Peg was extremely helpful. She's awesome."

"I was very impressed this winter when I filled out an online survey to report a problem about accessing my unit and then receiving a timely callback to address the issue. Very nice customer service! "

"The process was straight forward and fairly quick."

"The employees were always polite and professional. It was a enjoyable rental with the company. I would use you again when in need."

"Just very helpful and courteous The women in the office were very personal yet professional"

"Uncle Bobs is the best self storage there is. I would definitely recommend others to come there. Mrs. Peg was extremely nice and polite and also very helpful. This is my second time with Uncle Bob's [Life Storage]. I love the experience."

"There should be some type of heating and light for night time, its very cold and we sometimes will afraid that temputure as cold as ot is might damage electranics like big t.v`s. I hope it cold be aranged some how. But we appreciate the services."

"At times unable to access unit because of snow accumulation days after a storm."

"I so appreciate the email forwarding my statement every month - it is a definite prompt for me that the payment is due. And I tend to make a habit of paying soon thereafter receipt of statement. I have a statement to send with payment as well as method of ID. Thanks"

"Best prices for storage units in the Harrisburg area that I have found and the units are all so clean."

"Since we were a returning customer the person removed our application fees. She was extremely pleasant. I will definatly refer Uncle Bob's to friends and family."

"They were great"