Customer Reviews - Life Storage #80, Middletown
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We at Life Storage want to maintain the best storage facilities in Middletown, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Middletown (#080)
4.68 out of 5
based on 22 of our most recent Reviews
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- Carol from Harrisburg, PA
5.0 out of 5
"Just was at my unit & had a friend helping me place some boxes in my unit. My friend was very impressed with how convenient it was.
Thx
"
August 25, 2017
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5.0 out of 5
"My things were in storage for 1 year and they looked just like they did when I put them in the unit a year ago. no bugs, no dirt. lovely facility thank you. "
July 24, 2017
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- Susan from Middletown, PA
4.6 out of 5
"Our manager Howard is a very nice young man. He was very helpful. "
April 30, 2017
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- Sheila from Harrisburg, PA
5.0 out of 5
"this was a great experience for me. I was so glad for the excellent service and everything worked out for me. Thanks for all that you all did. "
May 23, 2016
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5.0 out of 5
"I just want to thank you for making my experience with you guys just a positive thing so thank you again and I would definitely recommend you guys to friends and family. Happy Thanksgiving. "
November 23, 2015
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5.0 out of 5
"Anne is amazing and the unit and the service was great!"
August 24, 2015
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3.2 out of 5
"I did not receive a letter telling me I only had till the end of August to get out but was moving anyway but was out on the 16th of the month and should of gotten half of my rent back because I did so, I don't think that was fair to make me pay for a whole month when I was not there a whole month. And that i will tell everyone I speak too about your company before they rent from you."
July 26, 2015
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- Crystal from Middletown, PA
4.9 out of 5
"I am a repeat customer with Uncle Bob's and have ALWAYS been happy with the prompt assistance in the office. I have even come across some hard times and the office personnel have been able to work through the issues with me. I have no problem referring Uncle Bob's to anyone!"
July 06, 2015
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4.6 out of 5
"It's been taking awhile to remedy the exterior light situation. I will be happy when they are all on and working again. "
November 18, 2014
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- Patricia from Harrisburg, PA
4.2 out of 5
"Very satisfied; that's why I use Uncle Bob's repeatedly."
September 25, 2014
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- Deborah from Harrisburg, PA
3.8 out of 5
"ASSOCIATE DIDN'T SEEM TO BE ENJOYING HIS JOB. IT SEEMED LIKE I WAS A BURDEN TO HIM."
September 25, 2014
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- Deborah from Highspire, PA
5.0 out of 5
"The assoc who helped me was knowledgeable,helpful, and helped me negotiate a stressful day.... Thank-you"
July 31, 2014
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5.0 out of 5
"Every aspect of the rental process was very straightforward and uncompllicated. Your representative [Jordan] was efficient and friendly."
June 27, 2014
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- Bonnie from MIDDLETOWN, PA
4.3 out of 5
"Garage door hard to open. Unit is more expensive than anticipated."
June 27, 2014
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4.2 out of 5
"I didn't receive the special promotion when I began my rental. There was suppose to be a discount for the first months rental, but I didn't receive it when I was invoiced."
May 23, 2014
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- Latonia from Harrisburg, PA
5.0 out of 5
"From the very first phone call with Jordan, I felt welcomed. She is very flexible and never stressed or hurried. It is wonderful having someone so calm and reassuring when in a position where you need to move and store your belongings."
April 28, 2014
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5.0 out of 5
"It would be nice to get rent free for loyal customers"
February 26, 2014
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- Bryson from Schwenksville, PA
5.0 out of 5
"The whole experience was extremely easy and the staff was more than willing to help a novice renter."
February 02, 2014
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- Bruce from Clinton Township, MI
5.0 out of 5
"Whenever I have a situation the staff in Middletown, PA, always rise to the occasion. Instead of raising our storage, perhaps next time you can give your personnel a raise on Fulling Mill Road. The staff is amazing and I appreciate their willingness to help."
October 24, 2013
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5.0 out of 5
"The outside property was neat and clean and the manager there was very nice and went above to spend time from her busy schedule to make sure I had all my questions answered, I would definitely fill my storage needs at your facility again. "
October 02, 2013
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- Deborah from Harrisburg, PA
5.0 out of 5
"everything was great except the outside electric did not work next to my unit."
September 23, 2013
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- Billie from Highspire, PA
4.2 out of 5
"they understand alot of different situations and have been very helpful. They are also, good listeners and try to help in any way they can. "
August 05, 2013
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