Customer Reviews - Life Storage #833, Mechanicsburg
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We at Life Storage want to maintain the best storage facilities in Mechanicsburg, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Mechanicsburg (#833)
4.91 out of 5
based on 52 of our most recent Reviews
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5.0 out of 5
"Pleasant and personal. Aware of meeting our needs, and helping to anticipate some."
February 17, 2019
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- Michael from Camp Hill, PA
5.0 out of 5
"Associates on the Westport Dr, Mechanicsburg site are extremely pleasant and helpful with any questions."
December 13, 2018
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5.0 out of 5
"Nick was very helpful at the Mechanicsburg Westport location; he was very knowledgeable and accommodating about storing our car at this location for the Winter months. He showed great service skills."
November 25, 2018
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5.0 out of 5
"the staff was honestly extraordinary. Greeted me by name whenever I was there, attended to every question I had, no matter how minor, genuinely cared that my requirements were met without trying to sell me things I didn't need. I will not hesitate to go back when I need extra storage in the future."
November 23, 2018
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- Rebecca from Mechanisburg, PA
5.0 out of 5
"Nick and Kelli are awesome.
They are superhero’s to the storage world.
Their kindness and service knows no bounds.
YAY NICK AND KELLI!!!!!!!!"
June 17, 2018
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5.0 out of 5
"I left feeling that my belongings were safe and secure."
June 03, 2018
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- Cara from Mechanicsburg, PA
5.0 out of 5
"Nick and Kelly make you feel as if you have been a friend for years,even though they just met you. I don't just see it with me, they treat everyone that way. They take the time to answer any questions you have. They don't act as if it's a bother. When I walk in the office, I'm greeted with a big smile from both. Your company couldn't ask for better employees!
"
March 27, 2018
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- Mackenzie from Hatboro, PA
5.0 out of 5
"Nick was a pleasure to work with! Great rates
! Nice facility!"
March 23, 2018
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- Van from Green Cove Springs, FL
5.0 out of 5
"Initiated agreement before Life Storage acquisition of Mechanicsburg facility. We were traveling for two years and the acquisition and auto pay continuation was a big concern at the time. We got the notice that all history and auto pay functions would be seemless. This time it turnrd out to be exactly as promised. Closing out the storage required several calls due to our special circumstances buy folks on the phone checked things out, called back as promised, and went off without any hitches. Great experience for usn. Thanks much to all the Mechanicsburg staff."
March 23, 2018
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- Chelsea from Elizabethtown, PA
5.0 out of 5
"Wonderful staff and service! I am a returning customer and could not have been happier with my choice to do so. The facility is well maintained and the staff provided excellent service!"
March 01, 2018
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5.0 out of 5
"The young lady in your office was a wonderful representation for your company. She was extremely knowledgeable, but most importantly, she was eager to help and always wonderfully kind!
The only reason we left is because we now have room in a new townhouse to store our things.
Thank you so very much!
Keep up the amazing work!"
December 23, 2017
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5.0 out of 5
"we love Kelly & Nick and they were as good as we remember from the previous year. The temperature control is a big plus also."
November 28, 2017
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- Leslie from New Cumberland, PA
5.0 out of 5
"I have used another storage facility previously and was highly disappointed. I am very impressed with Life Storage. Nick was especially helpful in assisting me in choosing the appropriate sized storage unit. He was friendly and very knowledgeable about the units and I am very pleased with the unit that I chose. He took the time to answer all my questions and I did not feel rushed. Your facility is very clean and that impressed me. I will certainly recommend you to others. "
November 27, 2017
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5.0 out of 5
"We were so impressed with Kelli and Nic??
They were so personable and friendly and most helpful.
Very impressed with staff and facllity and will highly recommend!"
November 17, 2017
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- Barry from New Cumberland, PA
5.0 out of 5
"Very professional at this location, I know my storage items are in good hands."
October 27, 2017
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- Mark from Mechanicsburg, PA
5.0 out of 5
"Very nice & helpful staff. Very clean climate controlled facility"
September 28, 2017
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- Chris from Mechanicsburg, PA
5.0 out of 5
"Nick is such an amazing guy. He is so friendly and makes you feel very welcome. He was very thorough with everything and gave good detail. I felt like we were best friends by the time I left. I look forward to doing business with Nick. Thank you Nick!"
June 04, 2017
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- Betsy from Mechanicsburg, PA
5.0 out of 5
"The moving truck is super convenient, priced right and always clean. "
May 25, 2017
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- Margaret from Camp Hill, PA
5.0 out of 5
"Staff has been very helpful and caring. The best service I have ever received at a storage facility."
April 26, 2017
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5.0 out of 5
"The manager bent over backwards to help me and answered all my questions perfect"
March 21, 2017
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- Katherine from New Cumberland, PA
5.0 out of 5
"Your staff are incredibly knowledgeable and friendly! I had originally intended to rent a much smaller unit, as I had never used a storage space before. The associate who assisted me advised that the space I had in mind wouldn't fit my needs, and he helped me find the PERFECT unit. I'm so glad he was willing to take the time and find what would work best for me. "
March 04, 2017
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- Suzanne from Mechanicsburg, PA
5.0 out of 5
"Nick, the manager at the mechanicsburg, Westport drive office, went above and beyond. He helped me tape up four large boxes and pack them to send out to fed ex. The boxes were heavy and the packing was time consuming. Thank you Nick for demonstrating great customer service!"
March 03, 2017
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- Katharine from Camp Hill, PA
5.0 out of 5
"I've been very satisfied with the service provided - thanks!"
July 27, 2016
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- Michelle from Carlisle, PA
5.0 out of 5
"Everyone was super helpful and the entire storage area was very clean and safe. Thanks so much for everything! I will definitely use you again in the future if I need a storage unit!"
March 05, 2016
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- Alisha from Camp Hill, PA
5.0 out of 5
"Very friendly associates, went out of their way to help. "
January 25, 2016
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- Alex from Mechanicsburg, PA
5.0 out of 5
"The staff was exceptionally friendly. I had to upgrade to a bigger size storage unit the same day I was moving everything in. They helped me find a bigger unit and gave 50% off next month's rent! Great customer service"
January 25, 2016
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- Gary from Mechanicsburg, PA
4.1 out of 5
"Storage unit was not entirely cleaned when I started using it"
December 29, 2015
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- Wayne from Mechanicsburg, PA
5.0 out of 5
"David is always helpfull and place seems nice and clean . Also had to call to work gate and they were helpfully.
"
December 25, 2015
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4.5 out of 5
"The climate controlled units are FANTASTIC!!! I had my belongings in storage for one year and I was able to put them away without the need to dry clean or wash anything."
September 23, 2015
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- Joseph from Cape Canaveral, FL
4.6 out of 5
"I only used the storage facility for a few months but am very satisfied with the facility. It was easy to access the facility even after closing, the gate functioned fine and the unit was always clean and dry."
August 24, 2015
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- Christopher from Mechanicsburg, PA
5.0 out of 5
"David is great to work with. Very friendly and knowledgeable. If only everyone was as competent as him, my life would be so much easier!"
August 04, 2015
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- Mary from Mechanicsburg, PA
4.1 out of 5
"Someone recommended your storage units because of the free truck rental. However, we found out that we would not be able to take advantage of the free truck because we were not ready to move in a large load. We are still just moving in car loads."
July 28, 2015
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5.0 out of 5
"Price was right, facility neat and everything was most convenient. "
May 27, 2015
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- Tracy from North Bend, PA
5.0 out of 5
"I needed an extra storage unit and the associate suggested one that would work for me."
May 27, 2015
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- Laura from Mechanicsburg, PA
4.6 out of 5
"If we ever need to store anything again I would definately come back. "
April 02, 2015
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- Susan from Mechanicsburg, PA.
5.0 out of 5
"This is my first experience renting a storage unit. The staff were caring and helpful; and the facility is super clean, well lit and convenient. I used their truck to bring my things there for no charge and they also have a cargo cart for transporting loads indoors. I really could not feel better about leaving my things at this Uncle Bob's [Life Storage]."
March 27, 2015
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- Magdalyne from Mechanicsburg, PA
5.0 out of 5
"DAVID the manager is EXCELLENT. Please keep him at my location. I give him 5 STARS!!!"
March 24, 2015
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- Kim from New Cumberland, PA
5.0 out of 5
"I was wonderfully surprised and pleased with my experience when I went to put my payment in for my storage space.
The manager walked me right to the unit and all! Now, my move Is this Saturday and I will then have my unit full- hopefully the service and care will continue for the next few months while I keep my belongings with Bob's. if so, No more uhaul storage for me!"
March 17, 2015
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- Barbara from Washington, DC
5.0 out of 5
"a great deal for the money. just perfect for my situation. "
February 23, 2015
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5.0 out of 5
"very courteous staff and had all my questions answered promptly"
January 28, 2015
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5.0 out of 5
"Staff was fantastic! Unit was exactly what I was looking for and in a great accessible location. Can't say enough about this experience, thanks Uncle Bob!"
January 27, 2015
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- Norman from Mechanicsburg, PA
4.7 out of 5
"We have not been at our storage unit a lot. However, every time we come, everything looks fine and well-maintained."
December 30, 2014
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- Paul from New Cumberland, PA
5.0 out of 5
"The assistant manager was very polite and attentive to our needs/questions. It was effortless to get our storage space set up and that was quite a relief. thanks."
December 01, 2014
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- William from Kingman, AZ.
5.0 out of 5
"They really helped me a lot . They made the whole process VERY easy . They showed me all the extras and specials that were available without me even asking about them . Saved me a lot of money ! Great job !"
November 26, 2014
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5.0 out of 5
"The associate who assisted me was extremely helpful and provided prompt assistance. The facilities are also clean and the ability to enter an access code 24/7 is great. Its awesome to know that my belongings are being kept under surveillance when I see the multiple CCTV cameras around."
November 26, 2014
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- Brett from Mechanicsburg, PA
4.1 out of 5
"I was blown away by how nice the facilities are. My only complaint is that NO ONE IS EVER THERE DURING OFFICE HOURS. I've called many times and visited many times and only saw 1 person working there that actually helped. I had to call the corporate number for things that could have easily been handled if employees were actually there during office hours. Otherwise good stuff."
November 17, 2014
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- Thaddeus from Harrisburg, PA
5.0 out of 5
"This is the first time I have ever rented a storage unit. Uncle Bob's [Life Storage] made it so easy for me and the unit and service was great."
October 22, 2014
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- Ashley from Harrisburg, PA
5.0 out of 5
"You were able to get me into a storage unit the same day that I inquired about one. Incredibly friendly. I appreciated the walk through of the storage units and the best way to access my personal unit. All the paperwork was explained entirely and to top it off, I got a free pen! I would absolutely recommend this storage unit to anyone who needs one."
September 26, 2014
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- Martin from Mechanicsburg, PA
5.0 out of 5
"I was hesitant about using self-storage until I visited your facility..."
September 25, 2014
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- Jacob from New Cumberland, PA
5.0 out of 5
"came to facility expecting more a hassle. but associate was very helpful and nice. and process was very quick. "
August 28, 2014
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- Caroline from Camp Hill, PA
5.0 out of 5
"Great job Uncle Bob [Life Storage] storage. So glad you are there. I was very impressed with Dave and his staff. I checked out the location before and had some concerns. That was with the previous owners. So happy when I came back again that Dave was there and that was new management. I actually rented one space and then came back for another. Excellent customer service!"
July 26, 2014
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4.8 out of 5
"Everytime I have gone the office and nice and tidy. I live 1300 miles away and had no problem setting it up that my mom have access to my unit. I wish there was outside air conditioned units though like size 25x30 "
July 25, 2014
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