Self Storage Facility near Shepherd Historic District in Oklahoma City, OK 73107

"Best staff ever"

"The staff are excellent! My friend purchased a storage unit in an auction and they were very accommodating."

"I have been at this facility since before life storage took this property over. I was to the point of leaving this property after some issues with previous owners. When life storage took over I was hesitant to stay after previous dealings with a big orange national company. However my experience with life storage and management has been excellent. It's a great place to keep your things and I now feel like I keep my equipment at an actual secure facility"

"Great service"

"We originally chose to rent a unit at this storage because of its location to our home. Now we are keeping our unit because of the excellent customer service offered by your employee Wade. Everytime we stopped by, he consistently offers a greeting, a smile and answers all of our questions. We needed to downsize to a smaller unit. He was so helpful in the process. You are very fortunate, as we are to have him at Life Storage."

"They were the only ones available to meet my needs... Dwayne Was Absolutely wonderful... he took the time to show me the inside of a unit and even help me with testing the gate... Id Definitely recommend this place!!"

"The staff is super friendly and it’s in a nice location!"

"I chose Life Storage on 3000 N Villa because of their location….. in the heart of OKC. Once there, I found their staff very open and friendly. Dwane answered all of my questions, was patient and attentive, and most helpful. The facility is clean and well kept."

"Has a wonderful time just getting a storage unit thanks Dewayne"

"I am so grateful for Duane! He sent me an email letting me know that I had not secured my storage and when I arrived he did not make me feel bad for making that mistake. He was super kind and very helpful. When I got to my storage there was a miniature lock on my storage. Which is more than appreciated, All of my belongings were inside, he then came out to my space and removed the lock for me. Thanks Duane! Superb customer service."

"Great service"

"Quick and easy to get a unit, guy at the desk was very friendly and knowledgeable."

"Quick sign up, clean grounds and great price for the unit!"

"Employee was curtious and kind very fast at his job and explained the rules very well"

"Great storage for short term moves. Good prices on storage. There’s always someone available to help."

"Wade is amazing! Thank you for all the help over the last 6 years!"

"Wade was very helpful."

"Wonderful customer service. Thank you Dwane."

"One of the newest in town. Clean and local."

"The customer service is amazing all around and the unit that I rented was spotless and the grounds are very clean."

"Great storage unit!"

"Amazing customer service, extremely knowledgeable and kind."

"Mr. Cook was very professional and very helpful with all the options I had available. Loved the service he provided."

"The customer service I received at Life storage was above and beyond my expectations. These gentlemen went out of their way to help me and were very respectful and professional."

"Great experience.. first time getting a storage unit . Mark was very helpful with the process. Good prices for units. And they offer specials."

"People are awesome"

"Stopped by the store to gets rates Very friendly staff and clean facilities Very helpful I would highly recommend"

"This place has served the Cleveland, Venice, & Shepherd neighborhoods for decades. The new owners have come in and jacked up the rates & fees while cutting access hours and staffing. I was priced out of the unit I had for years :("

"Great service. I rented a storage unit for about 1 year here and never had any issues. Move out was super easy as well!"

"Great service move in was quick and easy"

"Guys in the office were great to work with. Got us checked in and the unit was great. Highly recommended."

"Very very helpful"

"Got a unit here and my first impression was this place is clean and nice, the staff was friendly and informative. I use this space to expand my business and they receive packages for you and offer a drop off inside unit option. Would recommend this place for storage needs. The manager goes above and beyond."

"The property is well maintained and the staff are exceptionally helpful."

"This location is awesome, the staff is helpful and friendly. Very clean facility and the property is well kept. My unit was nice and clean upon arrival. Dwayne is very helpful and nice and I would recommend this location for storage needs."

"Clean units and friendly service!"

"Nice environment. Dewayne was very helpful. He was very nice and professional."

"Great service ! Clean storage! Dewayne was awesome!"

"I am posting on 4/2/22, and I am shocked by Life Storage's business practices. I was charged $70 in January, $98 in February, and $112 in March for the same storage unit! What is this about? After combing through old emails, I found an email sent in January informing me that the new rent for my storage unit would be $98, and that's what I was charged in February. I haven't received any communication from Life Storage since January, and I have no idea why I was recently charged $112. This is unacceptable."

"These units are really nice and the person who assisted us, Dwayne, was a wonderful help. Very friendly and helped us understand all our options."

"I have been renting space here for over 3 years for both my personal, and business needs. Since Life Storage took over ownership of this facility, customer service quality has increased dramatically. The on-site manager Dwane Cook has always been accommodating in helping me transition into other units as my storage needs have changed. The overall security and cleanliness has improved with the daily, periodic rounds of inspecting the property, and they always make a point to stop and say hello and check on things when they see you on site. I highly recommend this facility for anyone in need of storage with peace of mind. Robert Gorski"

"I'm posting this on 3/25/22. In August of 2021, I signed up with the former storage company, Shepard Self Storage, to lease a 10x10 unit for $100/mo. Life Storage took over the next month and expressly told me that my rate would not be changing. It is now March and I've been nickle and dimed charged on the unit to, as of the invoice for April 2022, $144/mo. I'm not sure when or if the rate increases will stop, but nearly each month there has been an increase in the rate. I'm now getting quotes to put a shed in at my house to provide extra storage. If I'm going to pay almost $2,000 a year on a simple storage unit, then I should just build my own unit. Unfortunately, not everyone will have this option. Steer clear of this business."

"Never had one problem. When it was Shepard self storage. The new company after a couple months raised the price 40%. So I moved out because of it now being the highest price in the city."

"I was a little surprised by how much dust and dirt got into my storage unit. But other than that, I had a great experience."