Customer Reviews - Life Storage #181, Warren
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We at Life Storage want to maintain the best storage facilities in Warren, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Warren (#181)
4.78 out of 5
based on 26 of our most recent Reviews
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4.6 out of 5
"Your customer service reps were very courteous and helpful."
May 02, 2018
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5.0 out of 5
"Merida was a wonderful professional person. She answered all my questions and had a great knowledge of the property and the benefits. I was very impressed by her and would recommend this facility to everyone.Thank you so much for her help and kindness."
April 26, 2018
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4.8 out of 5
"I was a little worried when I received notification of change in ownership. But the transition was smooth and nothing changed. Thank you!"
August 23, 2017
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5.0 out of 5
"Again...just want to say everyone that I dealt with was very polite and helpful whenever I needed help or had a question. Will definitely use your facility again if needed. Thank you !"
June 23, 2017
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5.0 out of 5
"Employees kind informative and friendly. Office clean and organized.promptly send email when they receive my payment "
March 18, 2017
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5.0 out of 5
"Everything was handled in a timley manner and the associate was very friendly and considerate. I will def consider storin there in the future. "
March 01, 2017
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5.0 out of 5
"Staff was AMAZING to work with and went above and beyond to ensure customer satisfaction. I highly recommend this facility to anyone in need of a storage location. Absolutely best experience I've had. "
February 23, 2017
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5.0 out of 5
"I'm always greeted with respect and I always have had nothing but respect for the employees "
December 28, 2016
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- Cathleen from Greenville, SC
5.0 out of 5
"Love Uncle Bob's [Life Storage], this is the second time I have stored here. Always recommend them to others, and will come back if/when I need storage again."
November 28, 2016
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4.0 out of 5
"As a customer who will be using your storage unit for a long time am thinking pricing should go down for our loyalty for staying with you... "
October 27, 2016
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5.0 out of 5
"Everything I expected except it was done with courtesy, intelligence & respect. I would recommend your storage facility to all my friends & family. "
September 18, 2016
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4.8 out of 5
"You explained payment options and then you also explianed the disxount."
January 25, 2016
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5.0 out of 5
"The employees were very friendly and helpful in handling the paperwork and explaining everything. "
January 23, 2016
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5.0 out of 5
"It's clean, I'm free to visit my unit. I feel safe at Uncle Bob."
December 17, 2015
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5.0 out of 5
"Provided info that was exactly what I needed and was very engaging"
October 10, 2015
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5.0 out of 5
"I'm very pleased with the over all storage, security and the friendlyness of staff"
September 24, 2015
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- Katherine from Southington, OH
5.0 out of 5
"I wasn't completely sure what size space I needed...I was shown two, the second was what I needed, however it was under repair. I was notified as soon as it was ready, it was reserved for me until my actual moving date, along with the truck...Extremely personable staff"
July 25, 2015
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5.0 out of 5
"The manager was friendly and the process was very smooth to obtain storage space."
May 26, 2015
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3.8 out of 5
"The reason for leaving was that the price went up every year."
May 23, 2015
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3.4 out of 5
"I think the rent is a little pricey for the space and it seems to continue to go up over time. It would be nice if it would stay consistent so your customers won't need to worry if that'll be able to afford their unit every so often. Other than that I'm pleased with Uncle Bob's [Life Storage]."
May 19, 2015
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- Rachel from Leavittsburg, OH
5.0 out of 5
"I'm more satisfied with the customer service at Uncle Bob's than I am with any other company I've had dealings with. I have units at both the Elm Road and Route 422 locations in Warren OH and I have equally good experiences EVERY time I communicate with the employees. They are very welcoming and pleasant, above and beyond what is necessary. To the staff at both locations, thank you, you have my deepest appreciation. Also, the units are clean and very well maintained."
January 01, 2015
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5.0 out of 5
"If and when I ever move again, I will choose your facility."
May 23, 2014
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5.0 out of 5
"very helpful when going to my storage sight keep up the good work "
January 28, 2014
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- Stephanie from West Farmington, OH
4.6 out of 5
"Rates have increased and hopefully won't prevent me from keeping my rental unit."
December 28, 2013
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4.8 out of 5
"Jen is an outstanding manager of the Warren,Ohio facility. She is a true professional!"
November 15, 2013
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4.5 out of 5
"I appreciated the option of being able to use their truck to move my things into the storage unit. "
October 25, 2013
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