Storage Units near Minerva Park in Columbus, OH 43231

"Great customer service. I recommend this place 👍🏽👍🏽"

"I have not had any issues at all. Thank you!"

"Nice staff"

"I am a current customer and Lisa has been such a great help. She deserves a raise. She has always given great customer service."

"Lisa is a remarkable customer service agent & answered all my questions when inquiring about a space. I’m new to the whole storage world and wanted to get some prices, life storage has the best deals out there. 10/10 and I look forward to doing business with them"

"Quick and easy experience. Great prices and friendly services. Zach was a joyful person to talk to highly recommended."

"Lindsay was pleasant and professional. The entire process was seamless and easy. Everything was exactly as explained when I placed my reservation online. I also had an encounter with Lisa as well and she was also pleasant and professional. I would definitely recommend Life Storage to anyone in need of a unit or a moving vehicle!"

"Great service and secure storage capability. I will always recommend Life Storage to my friends and family."

"My boss went here to rent a storage unit. She signed all the proper documents to have it taken out automatically from her bank account, something apparently happened and that did not happen. When we reached out to the manger about it when she was alerted to the late fees and how to resolve the situation, he instead kept trying to differ blame instead of just apologizing for the inconvenience and explaining how to fix the issue. She has reached out to the main office about the situation with no response from them."

"So far so good, don't starting putting my stuff in till June 25."

"Quick easy and Lisa was amazing!!!! Great prices!!!"

"Lisa and Jess were so friendly and helpful=
"

"Zach was cool, he likes Star Wars and he is a dope guy"

"Lisa has been extremely helpful through all stages of the processes of both aquiring and vacating a storage space at this facility. We'll definitely come back as business needs permit. Thanks from everyone at ADCOMM INC."

"Manager is awesome. She is always so helpful. Great custo.er service. Only place I will store my things!"

"Lisa has great customer service. Very patient with the elderly. Thank you Lisa"

"Great location! Seems secure and clean space. 24 hr entry."

"Excellent service excellent space all around highly recommended !! Staff is on it!"

"Very nice lady I dealt with. She was super. So far everything here has been great customer service."

"Nice girl. Clean and has heat"

"I came in just to buy some boxes. But the manager was so nice that if I ever need storage I will definitely lately come back."

"The lady quickly help us get storage. Very clean and nice."

"Great place to go and nice people."

"Tonya assisted me with securing my unit. She was excellent waking me through the process and ensuring my unit was to my satisfaction. I would also like to say the guy I spoke with initially was excellent in walking me through initial steps of securing my reservation. Excellent staff both in person and on the phone. Love 24 he access and each unit comes with individual light."

"The lady in the office was nice. Place is clean and looks pretty safe."

"Zach was very professional and went extra mile to answer all my questions. Kudos to Zach!"

"Very professional service, for sure will recommend to anyone and very affordable prices, the golf kart ride is fun aswell"

"Zach is very friendly and helpful. Clean facilities and convenient location."

"Very nice and understanding, never have to worry about my things since I started using these guys"

"We always put our stuff here for many years. Manager, she treats us nicely."

"The girl up front is awesome. She always has me laughing when I leave. Good employees Life Storage."

"Excellent customer service! Thank you Deb Compson!"

"Lisa is fantastic! Really nice!!"

"Great customer service. Very polite. Answered all my questions."

"This storage company is the best storage company that I have used thus far."

"My experience here has been absolutely outstanding. I believe the lady who helped me was Lisa, she was very professional and polite and quick to answer questions. She was willing to go out of her way to show me multiple units and discuss prices with me . I definitely will recommend this location."

"The Manager is so helpful. She has helped me with my lock a number times. She is always smiling and a joy to see."

"they got great customer service"

"Great customer service! I recommend this place."

"Dev the lady that helped me out was really nice , a really welcomed atmosphere"

"Zach is awesome very helpful, friendly and courteous I appreciate such behavior"

"Great Customer Service!"

"I i'm an existing customer of life storage so far my experience has been spectacular today i got an additional unit and zack has been extremely helpful in making the process exceptionally easy"

"Lisa was very helpful with solving a very worrisome situation that occurred when my unit was canceled and rented to someone else. She was very friendly and corrected the situation at no extra charge to me. I highly recommend that any future tenants for this location attempt to work with Lisa Garven when setting up the rental agreement!"

"I had a horrible experience with this storage facility that used to be called Uncle Bobs Self Storage and right before they transitioned into Life Storage. When I rented my unit I dealt with Jean Valentine the former manager and she and her husband made a few prejudice remarks about my black male friends that were helping me move into my unit. Jean also lied to me and my female friend that was with me when I rented my unit by stating that they had no issues with critters and mice getting into the storage units. I later experienced bugs and mice getting into my units and the management not doing too much about it when I complained and discovered the critters. I also had a problem with a big wasp hive being right above my unit and I complained about it many times to Jean(the old manager) and the new manager Lisa and they didnt do nothing about it. These storage units are very over priced and are not quality units for the money that is asked for the units. I also remember Jean and her staff used to harass me for my payment for my unit. They would call me two to three times a day before my payment was due and after. They also would send multiple emails and texts. I understand that they wanted their money but constantly sending texts emails and phone calls is annoying. I dont mind friendly reminders Lisa and the Ohio District manager were very nasty towards me when I called the national customer service line and asked if I could get a late charged refunded after I tried paying my bill on time when I was in the hospital. There was some technical difficulties with their website that prevented me from paying my bill. So when I asked Lisa the manager about this she told me to call the national customer service number because she believed the district doesnt allow refunds anymore. So I did that and explained the problem. A few days after I done this Lisa the manager put a wet termination letter on my unit door on dated the same day that I called the national customer service number asking if I could get a refund for my late fees. She and the letter alleged that I was being a trouble maker and Uncle Bobs no longer wanted me as a customer. I tried calling Lisa and the District manager about this matter and they were very nasty towards me and kept cutting me off when I was trying to have intelligent dialogue with them about the matter. They also made up lies on my character to support that I was a' trouble maker' . Despite me being a good customer and giving them thousands of dollars for my storage unit they wanted me out for simply asking for a few problems to be fixed. I feel they may have treated me like this because of I am a person of color. I also talked to several people that were of color and they told me that they had nasty experiences with Uncle Bobs/Life Storage. I hope that the company has change its prejudice views and accepts all people from all backgrounds."

"GREAT experience checking in. Zach Chapman is the best. I've rented several times before and have always had good service. Thank you."

"I was there for about 6 years so you could say I was pleased. I would still be there if I still a storage."

"Great Staff. Clean Facilities."

"Great Customer Service by Zach"

"I had an awesome experience with Lisa! She was very helpful and knowledgeable about the units! Thank you so much I'd recommend renting with her anytime."

"Clean location."

"Lisa at Lifestorage on Cleveland Ave store 709# was so excellent by helping me with the process online payment.I was getting frustrated with the steps she saved the day. Thank you Lisa !! Keep up the excellent work."