*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Columbus, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"Dave is Fabulous !!
He was so helpful and professional.
He made a traumatic time in our life , calm and stress free. Such a pleasure to work with .
Sincerely,
Vivian C"
"I can't rave enough about the people at the Henderson Rd. office. They helped me get through my difficult move from Maryland-answering my questions-some several times over-and worked to figure out sizes of storage units when the moving trucks were right outside. Most of all they were kind to me when my nerves were completely frazzled and I wasn't thinking well. I am physically disabled and was escaping an abusive husband by moving home to Ohio-I literally couldn't have done it without their help."
"I would like to compliment the lady who works in the office , I think her name is Deb. She is extremely nice always goes above and beyond my expectations! I'm always greeted by my name and that is a nice personal touch, it actually surprises me as I have only been in a few times. Give that nice lady a raise!"
"We rented 3 lockers and now reduced to two in part because one didn't really meet our needs. I would have liked to upgrade the one that didn't work into a better one but had to wait until
End of the month. David d and Deb are helpful
And professional."
"I had 3 different storage spaces for at least 4 years. I like this company, they were always in the office when I had questions.
They were kind and helpful."
"Amazing service and always so friendly and helpful! I would definitely use uncle bobs storage again and recommend to others! Thank you all so much for making my storage/moving experience a positive one! "
"We looked at several self-storage facilities. Yours was the cleanest overall and the unit itself was the best we had seen. It's in a safe neighborhood and had the longest daily accessibility (24 hours/day). Staff were polite and clean (one other facility we visited had an office that smelled so strongly of cigarettes that we could hardly stand it--yours was clean and fresh)"
"I down sized my storage space when things I was storing for two of my children was removed. The office was helpful in finding me a unit that accommodated what I had left after they moved their stuff out. I am very pleased. "
"I had never used a storage unit before so I was expecting a more impersonal interaction, but at Bob's both associates were genuinely concerned about me and needs. It was a delightful surprise."
"We have used this location twice over the last few years. We will use again in the future if we need extra space! The staff is great and the prices are reasonable."
"Quite surprised that I received no grace period whatsoever when I was late with my payment for the first month. 6 days instead of 5. Ouch. First time customer. Double ouch. Not happy about that."
"David took care to give me a unit that did not have a step or rise that I could trip on and made sure that the unit would be large enough for my possessions."
"When we moved out of our unit, the staff was very helpful in finishing the final details - turning in the lock, giving us direction on where to dispose of items that we no longer needed, etc. Very helpful."
"I provided a notice to my location prior to the end of June, even though no notice is needed. I explained that I needed until August 17th to vacate my unit. However, I was billed for the entire month of August, and was told at the location that I am not able to pay for a partial month. No prorations allowed. This is in conflict with the information shown below, given on the actual website. I met the requirement shown below but the local location did not allow me to pay for August 1 - 17 only.
...."Need a few extra days next month to vacate your space? No problem - let us know before the 1st of the month, and we'll prorate your rent (charging you only the days you need until you vacate your space)!
To be eligible for our daily rate, you must contact your Uncle Bob's store office prior to the 1st of the month you are leaving."
"I have been a customer for several years and today I gave my 30 day notification. I called my store and David answered. He has always been the most genuine, helpful professional person I have had the pleasure to deal with. I obtained the storage unit at the worst time of my life and this was the only way to save my personal belongings. He was so understanding and helpful at my time of need. I am relieved to finally be able to move everything out of storage however I am sad to leave such wonderful people. You have done an excellent job in employing the staff that you have at the Henderson Rd office in Columbus Ohio and I am forever grateful to you all, especially David. Thanks David I really appreciate you."
"I have been a customer here for both business and personal storage. The manager, Dave, is wonderful to work with and takes great pride in what he does. I would recommend this location to anyone. Thanks for providing a wonderful location!!"
"Dave and Deb were wonderful to work with. They answered fully all my questions and gave me lots of time. They helped my college student son process all that was needed AND when finished made sure he had his ride back to campus before they closed. They went above and beyond for us!!"
"Very friendly and great customer service!! My questions were all answered and I was given many options to choose from. Competitive pricing and very convenient to get to my space. Overall a great experience with Uncle Bob's [Life Storage]. David should be in my opinion, considered a very valued employee. It was refreshing to be treated with such kindness and friendly customer service."
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Life Storage in Columbus sells the boxes and supplies you need for your move. Get free shipping to your home or save 20% when you pick-up at the store!
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Columbus and Upper Arlington
Our self storage facility on W Henderson Rd is located west of the Olentangy Fwy, between Knightsbridge Blvd and Loos Cir E, near Anheuser Busch Sports Park. Click here for directions to this Life Storage.
At Life Storage Facility #688, we offer great property security systems and clean, affordable storage units to rent for the residents of Upper Arlington, Knolls, Clintonville, Crosswoods, and other neighborhoods in Columbus, OH. Call us with questions, reserve online, or click here to compare other storage units in Columbus.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental
