Self Storage Units near Upper Arlington in Columbus, OH 43214

"Great service!"

"Wonderful experience with the staff!"

"Tonya has very responsive helpful. Units are clean and lite and a very fare price"

"Tonya was extremely kind and helpful in helping us get a storage unit. We were in a bind and needed a storage unit at the last minute. She explained everything that was required and was patient with us as we asked questions. I would recommend this location because Tonya's attention to customer service is second-to-none!"

"This business advertises themselves as being secure and under video surveillance. Please be warned as our climate controlled storage unit has been robbed twice within a year. This most recent time no one from Life Storage even called us, despite knowing our unit was entered. The only way we knew we were robbed (again) was because my husband just happened to stop by for something. They (Life Storage) had put the door back on track so it looked fine. Upon entering my husband found containers in the unit had been opened and items were missing. The thief would have to have the code for the outside gate to enter the property. From that point on he / she can enter any building as they are not locked. Once inside the building it is very easy to slip the lock and open any door with a screwdriver. They are not secure. And the video surveillance only covers outside and is not worth anything. You get a grainy picture of a person with no way to recognize them. That, coupled with the fact that they don’t even care enough to call you when our are robbed is more than enough reason to not use this facility. We will be out of here as soon as possible. Oh, and the first time we were robbed we lost over $8,000 worth of tools. Life Storage was of no help."

"This business advertises themselves as being secure and under video surveillance. Please be warned as our climate controlled storage unit has been robbed twice within a year. This most recent time no one from Life Storage even called us, despite knowing our unit was entered. The only way we knew we were robbed (again) was because my husband just happened to stop by for something. They (Life Storage) had put the door back on track so it looked fine. Upon entering my husband found containers in the unit had been opened and items were missing. The thief would have to have the code for the outside gate to enter the property. From that point on he / she can enter any building as they are not locked. Once inside the building it is very easy to slip the lock and open any door with a screwdriver. They are not secure. And the video surveillance only covers outside and is not worth anything. You get a grainy picture of a person with no way to recognize them. That, coupled with the fact that they don't even care enough to call you when our are robbed is more than enough reason to not use this facility. We will be out of here as soon as possible. Do not use this business."

"I love the manager at this place. She is very helpful. I once lost my lock while in my storage unit and it was easily replaced. As a probate attorney I make frequent use of this location. Ohiolaw dat net."

"Thank you both for the help getting my unit setup. Location appears clean and secure =]"

"So friendly and helpful. Love the "good vibes" and positive way of running this business."

"Very helpful and costumer service is respectful and nice."

"Tonya is Amazing! She has made this entire process so smooth!!"

"Tanya is awesome!! Super helpful and very friendly!!!! Unit is clean and seems like a really safe area!!"

"Tonya was very helpful and friendly. I never thought I would enjoy the process of obtaining a storage unit but she made the entire process easy and made sure we got the unit we needed. I would highly recommend this location for anyone looking for a storage unit in Columbus."

"So friendly and helpful. Greatest price in Columbus. Tonya was great and I highly recommend Life Storage."

"Tonya was outstanding in getting everything settled for us. Really awesome service!"

"Tonya goes over and above helping me. Very knowledgeable and makes sure all is well and I’m happy with my storage unit. I’m treated with kindness dignity and respect. You are lucky to have her."

"Customer service is amazing here! I needed a storage unit while I was deployed and they took care of me for whatever I needed while overseas and back hime moving out. I loved working with you all, sad to go!"

"miss Tonya. Is excellent at customer service it was a pleasure. To work with her"

"Tonya was a great help to us, making sure we were comfortable coming in and going! Offering to help wherever she could! Very great!!"

"I originally spoke to Patrick M who I didn’t realize was an internet sales rep. After quoting me I told him I wouldn’t make until the next day. He immediately told me to refer to an email he is sending me and that I would receive 15% off. Then, the manager of the Dublin store Theresa greeted me at the Henderson location. After informing her of Patrick’s off she treated me as if I was making it up and I showed her the email and never acknowledged that the issue and made me feel like I was just lying. Next....... she said she found an offer for 50% off of the first month for a 10x10 unit. I told her I had to run and I would be back in a little bit. She told me as long as I come back today I’ll receive the offer. When I came back she said the offer disappeared. THEEEEEN... she said I’ll have to pay a full first month then she could apply a credit to my second month on Monday when the area manager is back to work. After walking outside to make a cal I came back and told her if I could have the credit offer in writing I would go ahead and rent the unit for the next couple of months. GUESS WHAT! I was then told she can’t put anything in writing or gaurantee the offer but she promises to ASK the manager for the credit...... worst service experience I’ve ever had. Wasted an hour and a half of my time. If anybody from corporate or upper manager replies I’d be happy to discuss the poor service your team provided. Btw this is my first EVER. Review on the internet. That’s how poor the service was."

"I’ve been here for 2 years and it’s been smooth sailing and honestly better prices than most of what’s around... It’s adjacent to several major intersections or residential areas; highways. Open 24 hours and of course gated and cameras etc. the manager Tonya is friendly and patient, we aren’t the easiest clients! I use my space for work tools."

"Great pricing and even better customer service!! If you come through, make sure to get Lindsey! 10/10"

"Lyndsey is great! She helped with all my questions with patient and helped me through all the paperwork."

"This was my first experience with Life Storage and Tonya was nothing short of amazing! Helpful, knowledgeable, with excellent customer service."

"Tonya, the manager, is great! She took care of me when I needed her help; she is very friendly and her customer service is second to none- highly recommended!!!"

"My storage unit was broken into twice within one month. Manager will not even discount rate for that month. Now having to file my own police report because their insurance company is horrible to work with. Never using again! I would give 0 stars if I could!"

"This places is great it's clean the staff is super nice. Tonya was a delight..!!! Super knowledgable and eager to make moving stress free for us. They set the bar for Columbus storage with pricing, and service. Our 1st month was free and they offer 24 hr access. What more can you ask for. Very happy customers..!!!"

"Great experience Tonya helped me the whole way with the process. As a college student experiencing this the 1st couldn't have had a better time!"

"Tanya the manager is wonderful. She reserved 2 units for me as we were moving in from out of state. It was in the beginning of the Covid pandemic and things were very confusing at that time. She was so kind and even called to assure we were safe on our trip. Life Storage is lucky to have her managing this location. She continues to provide excellent customer service. Thank you Tanya! Keep up the great work!"

"Tonya she is very nice keeping everything in line she is out going and very friendly I miss her already ."

"The storage units are really large and I appreciated being able to have mine in a climate controlled unit. The leasing office is super helpful and will work with you a lot. They were repaving the entrance and I wanted to get some things fromy unit and the office called me to let me know they were finished so I didn't have to keep driving by to find out on my own. I would definitely rent with them again."

"I have no problem with the local management of this facility -Tonya has always been gracious and helpful when she's there. LifeStorage policies and how they deal with you once you're a customer (and they have their hooks in you) is a whole different game. As examples, they reserve the right to bump your monthly rate UP and justify it by claiming "seasonal demand" as quickly as 6 month's into your rental. If you inquire about a second unit, you're given a HIGHER monthly rate, you're charged a SECOND processing/administrative fee and the cost of ANOTHER lock. So plan on adding another $45 to your first rental month of the second unit - no breaks here! If you're 4 or more days late in your monthly payment they'll slap you with a $20 late fee too. Just BEWARE prospective renters...LifeStorage is all about GETTING PAID (no matter what's going on in the world these days - pandemic and unemployment not withstanding). They don't give a damn about anything other than parting you from your money and don't feel a twinge of guilt at taking you any way they can. NEXT!!!"

"Clean, large and safe. Tonya the manager is very nice and helpful!"

"Large, safe and convenient. Great place to store stuff"

"This was my first time renting a storage unit and Tonya made the process so seamless and made me feel welcome. Would definitely recommend this place to anyone!"

"Very good people to deal with, rates are great and safe place to store !Will recommend to anyone.Thank you so much for your business ."

"Tonya was so helpful and accommodating!! Great, safe place to store all your things- thanks a million!!"

"Have used them twice. It’s been easy. They’re professional and friendly. The office keep reasonable hours to help with questions etc. and you can access your unit at any time. I closed a unit today in less than 3 minutes. I removed my lock and the friendly worker said she would take care of the rest."

"The storage manager Tonya was very helpful with the moving process. Thank you so very much with your help"

"Tonya , she is so beautiful worker, she knows everything, very helped me, I love her"

"Love is this place! The girls in the office are super nice and helpful. The place is very clean. And the policies are very customer centric."

"Tonya S was super helpful. Recommend using this storage unit. Safe and clean and employees are helpful."

"I chose Life Storage because of how close it was to my home and I'm glad that I did. Tonya was very helpful, kind, and welcoming. She was excellent at helping me determine sizing and was patient with questions. I would highly recommend working with her and Life Storage"

"Tonya was super helpful. She helped us find the best-sized unit at a good price."

"Applied online and got a gate code and a map of where my unit was, the key and lock were waiting inside with a thank you note the next day. Its not temp controlled but it stays very dry."

"Tonya the manager is just the most wonderful person! She keeps the place spotless. We were moving in from out of State and she made sure that we had storage units reserved for us. She even called us to make sure we were doing alright on our trip up from Florida. She assisted in getting us moved into a smaller space after we moved into our home. I truly appreciate all the help she has provided to us she is a true professional. If you are in need of renting a storage space I highly recommend Life Storage on Henderson. Thank you for everything Tonya!"

"Nice clean friendly will let"

"easy access facility, nice staff, good services. The girl was very helpful and so nice."

"Tonya made everything go smoothly. She was clear and articulate."

"Very clean property"

"Tonya was super helpful and polite. A+ customer service! -Evan and Griff"

"Nice clean facility easy process great customer service"

"Tonya was very helpful in getting me set up. Quick and efficient. Much appreciated."

"Going around to look at the different storage locations, so when I am ready to place my things into storage in the next 6 months or so I will know where to go. Life storage in Henderson rd is very clean and well kept so I know when Im ready to place my belongings into storage I will most definitely come here and recommend this location to all my friends and family who are looking to store."

"Helpful and knowledgable staff. Clean with lots packing supplies available. First month was FREE!"

"Tonya (The Henderson Life Storage Manager) was awesome in her custom service and very reasonably priced. She helped my brother get storage space on very short noticed."

"Zach was great showed us the storage unit, helped us pick a spacious unit and Tonya was great with the whole customer experience. Great location and secure, very friendly."

"This is a great place to store your things! Tonya Smith was excellent at giving details and helping me throughout the whole process. She made sure, I knew the correct size, the correct cost, and correct way to go about things. Much Respect!"

"I got everything that I needed and more, the fact that the unit was available to me whenever I wanted at affordable prices was the best thing ever. Zac just sealed the deal... awesome customer service = "

"Helpful staff"

"Cheap price and nice staff! Great experience here."

"Good facility. Helpful staff. Zac was very pleasant and efficient throughout the contracting process."

"Deb was very helpful"

"Cheaper than most storage places around this area and under surveillance 24/7, gates of course and spacious. No complaints here!"

"Deb was very helpful and pleasant"

"Awesome service and very good prices!"

"Good clean place and very nice employees"

"Was lied to and passed around after requesting that a late fee be removed due to my only means of banking being used fraudulently. My card has been in transit for 14 full days and after reaching out to card company to find out what's going on they said they would expiledite my card for free but would arrive 1 day after the late fee would be added. After requesting that the late fee be romoved I was called by 3 different people telling me that they would not waive the late fee and I am barred from renting storage space as of the ebd of the month."

"They are very helpful will Im renting my space"

"I got a flat tire on Henderson Rd and pulled off into their parking lot. The staff came out and checked in me and Zach went out of his way to help try and get my donut on. They were all super friendly and if I had need of a storage unit theyd be my first choice!"

"I recently stopped by life Storage I highly recommend this facility Store manager Ambrianna was extremely helpful I plan on storing here"

"I highly recommend this location the Store Manager Ambrionna was very helpful & friendly . Excellent customer service I definitely plan on storing here"

"Managment is very disrespectful! No respect at this facility!!"

"We stand with me hill"

"Bree and Deb were super helpful with some account issues we had and helped us get them resolved. the only reason they lost a star, is because calling can sometimes take a while to get through to an actual person. but over all, good staff, nice place to store items."

"Dave is Fabulous !! He was so helpful and professional. He made a traumatic time in our life , calm and stress free. Such a pleasure to work with . Sincerely, Vivian C"

"So glad you were there for my storage needs. Convenient and easy!!"

"Clean place and a great staff"

"As a delivery driver who interacts with employees from hundreds of different businesses across central Ohio, I can tell you the workers at this establishment are top notch. The manager David is especially helpful. They are friendly with excellent customer service and I'd definitely do business with them ."

"I choose the word “professionalism” to describe the service I receive from LifeStorage. I’ve already recommended your facility to several friends."

"Great staff and great experience"

"Great access, well maintained storage units."

"Nice staff!"

"Super easy!!"