*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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We at Life Storage want to maintain the best storage facilities in Cleveland, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I don't remember her first name. But Mrs.Maldonado was great helped my parents and I in the most efficient and knowledgeable way possible. She has precise and detailed answers for every question. During the walk around of the unit, she even gave some very well needed and articulated advice on how to properly take advantage of the square footage. Thank you for you help and being the best!"
"I was in need of a storage unit since I was moving. The process was effortless and the woman (I can’t remember her name for the life of me) was awesome. She was so thorough and straight forward with rules and policies. Also, she’s so attentive of the property! Which I love since obviously my whole house is stored in their facility. Definitely recommend if you need an affordable storage unit and easy process."
"The staff were super helpful & friendly. Especially the manager! She easily Answered any questions i had about the unit. Finding and accessing the unit was simple. Definitely would recommend this location!"
"Tonya is amazing on West 130th Street and Brookpark Road. Very helpful with any questions and very passionate about individuals. She always has a smile on her face and always makes you feel welcome and happy.
Diver was very happy, polite, smiling , asking how my day was very caring person. Makes you feel welcome and made your day. Two Amazing People With A Heart Of Gold."
"Solid storage unit, under very strict and great management. They have a plethora of rules meant to keep the customer and their belongings safe. Tania is easy to work with, and is mostly there to assist if help is needed."
"First day using this spot and I am sad I wasted my money. It says access is 6am-10pm so I show up at 7 and no easy way to access my unit. No use of bay doors until a worker is there, Waste of money, and walking due to lack of entrances. Glad it's only a month. Do Not Recommend I'd you have a life"
"I’ve been a customer here for about three years now and have never had any issues Tanya the store manager goes above and beyond to meet all my needs as well as my mothers who also stores items with me! Thank you for all your help over the years it’s been much appreciated"
"First experience at a storage unit. Definitely a great experience. Tanya, the manager at this W. 130th location was very professional. She also educated me on things I would have had no idea about. The atmosphere was welcoming and clean. Tanya also made me feel that my items would be safe and secure. Thank you once again."
"I recently rented a storage unit from LifeStorage at 4976w130 the store manager name was Tanya talk a about a fantastic experience it was just that explained everything in detail made me feel comfortable and not rushed even took me to the unit I rented in a blizzard and should me how the new locked worked I will definitely be referring you guys to everyone looking for storage 5star experience thank you for your time and patience with me sincerely a happy customer!!!"
"Great customer service The girls here are very knowledgable and very helpful and nice they really saved us when we were going through a really tough time in our life!! Highly recommended!!!! Thanks girls"
"Rude! Think the law only applies to them.
Just you might think you get help from the district manager, Heather! She'll only provide more excuses for they're poor behavior. Regular tap dancer. Poor customer service."
"Horrible staff. District manager Heather Brown has no buisness in this position. Her blantant disreguard for paying customers is pure rediculous. These people will hire a lock pick and go thru your things. We will be boycotting all locations very soon."
"I had the absolute pleasure of being taken care of by a woman named Angie. So was so very pleasant, cheerful and helpful. Would recommend you company anytime because of her excellent customer service!"
"This is the absolute WORST place to rent from. So inconvenient and the staff is dumber than a bunch of rocks. I wish I wasn't forced into renting from them in a pinch by my ex. The hours are terrible and prices are outrageous. Please go somewhere else and save yourself the headache!"
"If I was in this business and someone abandon a unit with a few small items in it. I throw the stuff away in the dumpster and move on. I don't harass the person for more money. What goes around comes around. All the mice leftovers. I will send someone soon."
"I have been renting from life storage since January, I mostly have dealt with Tanya , She is extremely helpful and informative. I have had a month or 2 where I had to pay a little late and they were very helpful and understanding!. Its really hard to find places with good customer service and they do."
"The people that run this place are very dishonest, they increased my monthly payments by $20.00 during the pandemic to offset the customer that haven't been able to make their payments and my payments are do on the 25th of every month ill bring my payments in no later than the 29th and they tell me it's considered late and charge me a late fee even though I haven't gone past the 5 day grace period. They will not allow two men and a truck on their property and I was given a hard time with the movers I used getting them to allow the moving truck to go to my unit to unload my property. I will also be putting this company on every platform of social media I use. I can't remember the last time I've paid for something and been treated so dishonestly."
"I thought I knew where I would go when I was ready to get a storage unit, but I'm so glad I looked around a little and found this gem. The units are spotless, the location is convenient, the price is great, and the staff is amazing. I'm so happy I found them."
"I would definitely recommend this location for anyone in need of storage! This is my second time going to life storage and each time the ladies at the front have made the process so much easier. They always answer the phone within business hours and they are great at walking you through the process quickly and thoroughly. The units are super accessible and I trust that my items will remain in good condition."
"Had been to several places prior for storage and the customer service was terrible. Angela and Tanya were a true breath of fresh air with not only their service but their prices theyve helped make our moving out experience a little less stressful! Thank you ladies! -Alex and Bre"
"Customer service is top notch! I would highly recommend this facility! The staff are extremely knowledgeable. They asked questions to better understand my needs and assure i was in the proper size unit. They explained every facet of my contract and answered questions without hesitation. Facility is always clean! When you need a storage unit, this is the place to go to!"
"Banned for staying after hours ONE DAY with no warning, and tried to say I was sleeping there, even after explaining the situation. Oh and the fact that I literally had started renting there 2 days prior. Guess this is how they treat Veterans. Prices way too high but it's in a convenient spot. Definitely two faced lying employees that will smile in your face and then stab you in the back as soon as you leave. I will definitely be talking to the military about NEVER suggesting this place for active or vets!!!"
"I'm VERY VERY IMPRESSED with This Life Storage facility !!!!!!!!
The office employees are SOOOOO Very NICE & Courtious EVERY TIME i come in !!
The Property is so Clean and so Well Maintained !!!!
I Highly recommend Everyone to come Here if you need a storage facility, You will NOT be disappointed !!!!"
"Perfect storage facility located right off the highway. Its affordable, convenient, safe, and secure. The staff their is extremely friendly and helpful, especially Tanya and Angela. They both go above and beyond to understand your needs and get to know who you are. The storage units are well maintained and easily accessible. I'm very happy with my choice to rent a unit here."
"Tanya and Angie were great to work with we were out to service their gate and cameras and they were able to point me in the right direction for each location. After meeting them both I know the true meaning of customer service."
"I was here years ago when it was Uncle Bob's. When life got rough and the need arised for storage, I realized it was a "new company". This made an already stressful situation more stressful, but Tanya and Angie quickly changed my mind!!! They were kind, efficient, and professional. Tanya has always went above and beyond to be sure I was completely informed in the whole process, as well as the status of my unit. I am a single mother of 3, struggling financially, & was often late on my payment. The ladies never once belittled me or made me feel less than. They were understanding while still being efficient on the business end. I really hope that I'll never have the need for a unit again but if I do, I'll definitely choose Life Storage (the W 130th location cuz they're the best of course). Thanks Tanya and Angie!!!!!"
"I am currently moving and needed a place to store some stuff for the move. Went online and reserved a unit, the next day Tanya called to confirm the reservation and let me know everything was ready. When I arrived at the store both the ladies greeted me professionally and I felt welcomed. Tanya handled all the paperwork in a timely fashion and got me in-and-out."
"Cleaned out my dads storage unit from up here, and was impressed at how nice and clean kept the units were. Tonya was the girl working when we were emptying the unit, and she was very helpful and pleasant :) if I ever need a storage unit, Ill come back here :)"
"The ladies that were with you before the name change have always been friendly, courteous, helpful, knowlegeable and prompt with any answers to questions. You are lucky to have such long term employees!"
"Went in looking for different size spaces and the two ladies in the office were very knowledgeable and so kind and welcoming. When my company is ready to store, this is where we will come. Thank you Tanya and Angie!"
"Went in stressed thinking this would be difficult to set up, but Tanya and Angie really made it as simple as possible. Thanks for showing me all of my options and being thorough with the information."
"I am most impressed about your employees, I can never remember their names, which I truly apologize, but it doesn't matter because they are always so friendly, as well as helpful. I was just telling my boyfriend the other day about the customer service at this company, which is absolutely amazing, especially now a days. It's like the art of customer service has been forever lost."
"Both Crystal and Tanya were great, they were always helpful and friendly. They both impressed me, every time I went into the office they knew me by name. You could definitely tell they both take pride in their jobs and do them very well. "
"I am very happy with the service I receive from Crysta and Tanya at your 130th facility. They are extremely friendly and helpful. Very impressed with the unit itself. Very clean and well maintained. Will definitely recommend y'all to others. "
"I really enjoyed the staff, they were very helful and made me fdel very wecome! I'm very satisfied and will recommend Life Storage, especially my location!! Thank you ladies for all your help. PS you do need to fix and upgrade your truck."
"I didn't really have any expectations, but was pleasantly surprised by your associates knowledge and freindliness as well as the cleanliness of the storage facility. Although the price was very good when I first acquired the space, was a little dismayed at how much the unit had increased the following month."
"We were very happy with our storage at Uncle Bob's on West 130th and Brookpark and would use them again. We were always greeted with warmth and the facility was always tidy and clean as was our storage. Many thanks!"
"The staff at the Cleveland location are wonderful! I live in Garland TX and had to remotely coordinate the rental of my unit. My brother was so impressed with the courteousness of your staff that he reserved a unit at the same location! :)"
"When I was terminating, it was the spur of a moment kind of move. I believe the policy should change as to refunding customers for time not used. I paid on the 24th day prior to the month owed as always I was ahead. When I found a place it was 2wks into the month paid for in full already and the policy didn't allow me to be pro rated for the rest of the month I didn't use. I was disappointed "
"I was looking for a place big enough to hold my stuff but not too big.
More importantly, I was looking for a place I could afford to rent.
Uncle Bob's [Life Storage] provided me with both of these, making me very happy."
"I always paid in person and the office people were friendly and knowledgeable. If I were to need storage again I may shop around for a better price. I didn't do that so I'm not sure if your prices were competitive Seemed a little overpriced to me Thank you "
"My only complaint is the hours of access to the units. Eight oclock is eary to stop allowing people in. Its made my moving process slow since i only have a couple hours a day to get my stuff there. By the time i get out of school get my son, load my car get to the unit its almost closing time. Ten oclock would be a better time to end access"
"Have had to use these facilities several times in the past few years under extremely stressful circumstances. Crystal J. and Robert Buskirk went out of their way to accommodate the many needs I had. We have become friends and at least some burdens were lightened. Keep up the good work. (Please don't raise rates as I can't afford them now.)"
"I have went into my storage unit a few times to retrieve some things, and found some sort of white stuff that had fallen from the roof of the unit. Not sure what it was exactly, but I'm guessing it had something to do with insulation. "
"I live down the street from the brookpark location in Ohio. It was the closest storage building that had indoor climate controlled storage. At the time that I rented the unit, I eas able to get a month for free, which was great. It was clean, affordable and accessible 7 days a week. I wouldn't hesitate to rent again from Uncle Bob's [Life Storage] whenever I'm moving bulk items."
"Bob and Crystal couldn't have been any nicer or more helpful. After a few weeks, I ended up not needing the unit, but will definately be back in the event I ever do need one and will definately recommend others to use Uncle Bob's [Life Storage]."
"Currently, your on-line payment system does not allow saving payment information. As such, I have to pull out my credit card and manually type in the card numbers every month. Most on-line payment services allow you to save at least one preferred credit/debit card information to make monthly payments easier and faster."
"If I ever need to have a storage facility i will definately check out the Uncle Bob's storage at w130th cleveland if i am still in the area. I was always greeted with a smile and concerns were answered when i needed them. "
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #116, we offer great property security systems and clean, affordable storage units to rent for the residents of Brook Park, Valley View, Linndale, Central, and other neighborhoods in Cleveland, OH. Call us with questions, reserve online, or click here to compare other storage units in Cleveland.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 7:00 am - 8:00 pm
Tuesday: 7:00 am - 8:00 pm
Wednesday: 7:00 am - 8:00 pm
Thursday: 7:00 am - 8:00 pm
Friday: 7:00 am - 8:00 pm
Saturday: 7:00 am - 8:00 pm
Sunday: 7:00 am - 8:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental