Storage Units near Brook Park in Cleveland, OH 44135

"Very clean and nice employees"

"Rude! Think the law only applies to them. Just you might think you get help from the district manager, Heather! She'll only provide more excuses for they're poor behavior. Regular tap dancer. Poor customer service."

"Angie was so helpful. Any questions I had she had the answer. If I ever need storage again I'm calling her."

"Un servicio excelente y t explican todo"

"Horrible staff. District manager Heather Brown has no buisness in this position. Her blantant disreguard for paying customers is pure rediculous. These people will hire a lock pick and go thru your things. We will be boycotting all locations very soon."

"I had the absolute pleasure of being taken care of by a woman named Angie. So was so very pleasant, cheerful and helpful. Would recommend you company anytime because of her excellent customer service!"

"Friendly staff and easy access. Easy van rental/borrow for the cost of insurance."

"Tanya was very helpful and assisted with cleaning out storage in which was rented. I will be referring this facility."

"This is the absolute WORST place to rent from. So inconvenient and the staff is dumber than a bunch of rocks. I wish I wasn't forced into renting from them in a pinch by my ex. The hours are terrible and prices are outrageous. Please go somewhere else and save yourself the headache!"

"Tanya and Angie were the best"

"Definitely recommend this storage facility. Help is always great and I've never had an issue."

"The manager Angela was so nice and helpful when I was renting the space. She gave me great advice! I had no problems with using life storage at this location. I highly recommend it to others."

"Rude rude rude"

"Very helpful! Definitely recommend to anyone looking for a storage unit! Angelia and Tanya were very helpful! Explained everything! Great experience hands down!"

"Tanya was awesome. Made this aspect of our cross country move the easiest."

"Great service very informative and extremely helpful."

"These Ladies are extremely professional and run a tight ship!!"

"very friendly people! and over all a great experience! kudos!! i would definitely recommend Life Storage 🙂👍"

"If I was in this business and someone abandon a unit with a few small items in it. I throw the stuff away in the dumpster and move on. I don't harass the person for more money. What goes around comes around. All the mice leftovers. I will send someone soon."

"I have been renting from life storage since January, I mostly have dealt with Tanya , She is extremely helpful and informative. I have had a month or 2 where I had to pay a little late and they were very helpful and understanding!. Its really hard to find places with good customer service and they do."

"Very friendly and nice helped me out so much and great prices to the manager was amazing thank I so much diff recommend this place will help u any why she can"

"Friendly and professional"

"The people that run this place are very dishonest, they increased my monthly payments by $20.00 during the pandemic to offset the customer that haven't been able to make their payments and my payments are do on the 25th of every month ill bring my payments in no later than the 29th and they tell me it's considered late and charge me a late fee even though I haven't gone past the 5 day grace period. They will not allow two men and a truck on their property and I was given a hard time with the movers I used getting them to allow the moving truck to go to my unit to unload my property. I will also be putting this company on every platform of social media I use. I can't remember the last time I've paid for something and been treated so dishonestly."

"Clean and safe! Have been looking into a storage unit and Angie was more then helpful and informative! All my questions were answered and then some!"

"I thought I knew where I would go when I was ready to get a storage unit, but I'm so glad I looked around a little and found this gem. The units are spotless, the location is convenient, the price is great, and the staff is amazing. I'm so happy I found them."

"Rude personal. Only manager over the phone explained everything polite and professionally."

"Excellent..Tanya was so helpful and very professional at her job..she help me with out a hesitation very kind and most important very humble..recommended to any one with out a doubt"

"Great job quick service"

"Great customer service"

"I would definitely recommend this location for anyone in need of storage! This is my second time going to life storage and each time the ladies at the front have made the process so much easier. They always answer the phone within business hours and they are great at walking you through the process quickly and thoroughly. The units are super accessible and I trust that my items will remain in good condition."

"When I say Tanya is wonderful she makes me feel welcome and always ready to help we need more Tanyas in the world"

"Nice people and its affordable, great place!!!!"

"If every person was as nice as their employee Tanya, the world would be a better place. And OMG... She's beautiful!=
"

"Very informative and called me when I left open"

"It's nice to know that you can still get quality service. Thank you Ms. Tanya, your knowledge made my day go that much easier. =M"

"Nice people"

"Location is always nice and clean! Tanya is very kind, hospitable and makes certain to go beyond my expectations every time I walk through the door. Highly recommended!"

"The staff here is very friendly and welcoming, very very knowledgeable! Location is great. Lots of options."

"I was pleasantly surprised at the service I received, Bravo Tanya Berger! You make me want to come back again just for your friendly service. Thank you."

"The staff are always friendly and helpful."

"Excellent service!!!! The store manager, Tanya - was very helpful and extremely informative."

"Tanya is so helpful and made me want to come back just because of her kindness I will recommend to all my friends"

"The staff here is very friendly and welcoming and very very knowledgeable! Defiantly recommend!!"

"Tanya Berger is the most helpful employee I've encountered. I'd recommend just because she works there."

"Had been to several places prior for storage and the customer service was terrible. Angela and Tanya were a true breath of fresh air with not only their service but their prices theyve helped make our moving out experience a little less stressful! Thank you ladies! -Alex and Bre"

"Customer service is top notch! I would highly recommend this facility! The staff are extremely knowledgeable. They asked questions to better understand my needs and assure i was in the proper size unit. They explained every facet of my contract and answered questions without hesitation. Facility is always clean! When you need a storage unit, this is the place to go to!"

"Banned for staying after hours ONE DAY with no warning, and tried to say I was sleeping there, even after explaining the situation. Oh and the fact that I literally had started renting there 2 days prior. Guess this is how they treat Veterans. Prices way too high but it's in a convenient spot. Definitely two faced lying employees that will smile in your face and then stab you in the back as soon as you leave. I will definitely be talking to the military about NEVER suggesting this place for active or vets!!!"

"Tanya and Angie were extremely helpful and informative. The strorage space was cleaner and better maintained than any other storage place Ive used in the past."

"Tonya and Angie are always helpful and friendly. I would recommend this facility to friends and family with confidence"

"the way heather and the other employees handled the situation was completely unbuisness like they all should be fired."

"This storage place bans ppl for no reason!! Do not go here!! Very unprofessional!!!"