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Storage Units near South Collinwood in Cleveland, OH 44119

19200 Neff Road Cleveland, OH 44119

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Customer Reviews - Life Storage #117, Cleveland

We at Life Storage want to maintain the best storage facilities in Cleveland, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

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Rated 5.0 out of 5 stars Andrea (Cleveland, OH) at Life Storage, Cleveland, OH (#117)

"Paul, was friendly, informative and helpful. He showed me various options and quoted pricing of spaces before we reviewed them. It was very easy to start my reoccurring payments and he had a great sense of humor. Two thumbs up!"

September 26, 2020
Rated 5.0 out of 5 stars Johnathan (Cleveland, OH) at Life Storage, Cleveland, OH (#117)

"Y’all are very helpful and the man that was at the front desk makes u feel so welcomed and keeps u laughing he’s a very nice guy we need more people like him around"

September 10, 2019
Rated 5.0 out of 5 stars Nenita (Cleveland Hts, OH) at Life Storage, Cleveland, OH (#117)

"Paul was awesome!He treated me with the upmost respect and courtesy.I appreciated that it was a name tag on the space with my name on it saying it was reserved for me when I arrived to the location."

July 31, 2019
Rated 5.0 out of 5 stars Shirley (Cleveland Hts, OH) at Life Storage, Cleveland, OH (#117)

"I love the people that you have working there it was a pleasure meeting them both miss those guys they were so sweet"

May 13, 2019
Rated 5.0 out of 5 stars Tiffany (Cleveland, OH) at Life Storage, Cleveland, OH (#117)

"Very kind and accommodating. Made the process easy and delightful. Thank you!"

April 23, 2019
Rated 5.0 out of 5 stars Ida (Cleveland, OH) at Life Storage, Cleveland, OH (#117)

"My expectations were easily met with no complication."

March 20, 2019
Rated 5.0 out of 5 stars Morris (Van Nuys, CA) at Life Storage, Cleveland, OH (#117)

"I had an excellent experience with Life storage. Guys always joked around but kept it professional."

November 23, 2018
Rated 5.0 out of 5 stars Darryl (Euclid, OH) at Life Storage, Cleveland, OH (#117)

"I love the way they were always considerate, helpful and kind."

November 23, 2018
Rated 5.0 out of 5 stars Diamond (Euclid, OH) at Life Storage, Cleveland, OH (#117)

"The employees at this site are AWESOME ???? they deserve a raise lol.. They made me feel like family whenever I stepped foot thru the door .. AND THE CLEANLINESS WAS SURPRISINGLY SPECTACULAR! I loved it !"

March 26, 2018
Rated 4.9 out of 5 stars Lashawn (Cleveland Hts, OH) at Life Storage, Cleveland, OH (#117)

"Paul was great he always has respect no matter what. The other guy sometimes had a nasty attitude but Paul really made sure it was a great experience. I appreciate it thanks Paul"

November 28, 2017
Rated 5.0 out of 5 stars Christopher (Cranbury, NJ) at Life Storage, Cleveland, OH (#117)

"I had a great experience; employees were friendly and very helpful! Couldn't have asked for more."

October 09, 2017
Rated 5.0 out of 5 stars Mary (Mayfield Heights, OH) at Life Storage, Cleveland, OH (#117)

"The Neff Storage staff was always personable friendly and very professional. "

September 25, 2017
Rated 5.0 out of 5 stars Aldon (Euclid, OH) at Life Storage, Cleveland, OH (#117)

"No not really nice clean easy access to get to storage if needed thanks for being a great company "

September 23, 2017
Rated 4.8 out of 5 stars Jessie (Mentor, OH) at Life Storage, Cleveland, OH (#117)

"They are real people. They always have a smile on their face when you come in."

May 01, 2017
Rated 5.0 out of 5 stars Sequoia (Cleveland, OH) at Life Storage, Cleveland, OH (#117)

"Answered all my questions, was polite, no long wait times for service, helped me with all needs including lock cut and replacement."

April 06, 2017
Rated 4.4 out of 5 stars Martha (Cleveland, OH) at Life Storage, Cleveland, OH (#117)

"I love the space and company however I do not love the price. I only needed the space for two months. Later found out I would need it longer. But for the price I may find somewhere else. "

March 27, 2017
Rated 5.0 out of 5 stars Charlotte (Cleveland, OH) at Life Storage, Cleveland, OH (#117)

"The manager at the store where I rent is always friendly and helpful."

February 21, 2017
Rated 5.0 out of 5 stars Maryann (Euclid, OH) at Life Storage, Cleveland, OH (#117)

"Customer service was AWESOME!! Every thing was explained that i could understand. They took their time explaining."

December 02, 2016
Rated 5.0 out of 5 stars Brandon (Euclid, OH) at Life Storage, Cleveland, OH (#117)

"The associate was awesome and helped explain everything I needed to know"

October 20, 2016
Rated 5.0 out of 5 stars Theresa (S. Euclid, OH) at Life Storage, Cleveland, OH (#117)

"I was with bob's storage for 4 years and they were so friendly.We built a very good friendship!Thanks guys!"

October 15, 2016
Rated 5.0 out of 5 stars Brittani (Euclid, OH) at Life Storage, Cleveland, OH (#117)

"I was greeted as soon as I entered by Paul. He had no issues finding my quote for rental in the system. It was a quick and we'll explained process from start-to- finish. Plus he had a great sense of humor"

September 30, 2016
Rated 5.0 out of 5 stars Rosa (Cleveland Heights, OH) at Life Storage, Cleveland, OH (#117)

"yes everyone had a wonderful sense of humor ,that made the visit so nice...Thanks guys"

July 26, 2016
Rated 5.0 out of 5 stars Denise (Cleveland, OH) at Life Storage, Cleveland, OH (#117)

"This is my first experience with any kind of storage......and I have no complaints."

July 20, 2016
Rated 5.0 out of 5 stars Belle (Cleveland Hts., OH) at Life Storage, Cleveland, OH (#117)

"the workers got to know me, and were truly concerned when I didn't pay in person. they called to make sure everything was ok. "

June 24, 2016
Rated 4.8 out of 5 stars Danika (Euclid, OH) at Life Storage, Cleveland, OH (#117)

"Wonderful place to store your valuables.. Thank you"

May 25, 2016
Rated 5.0 out of 5 stars Anitra (Cleveland, OH) at Life Storage, Cleveland, OH (#117)

"It was a great experience the associates made it feel like a home away from home I loved it. I would definitely consider u guys again as well as recommend it to others. Thanks for a wonderful experience "

April 23, 2016
Rated 5.0 out of 5 stars Porsha (Euclid, OH) at Life Storage, Cleveland, OH (#117)

"you have exceeded my expectations because the service here is great. keep up the good work. "

March 05, 2016
Rated 5.0 out of 5 stars Lisa (Cleveland, OH) at Life Storage, Cleveland, OH (#117)

"The sales associates at Uncles Bob's were very helpful & caring. The storage area was clean. I would recommend this storage place to all my friends or Family."

February 23, 2016
Rated 5.0 out of 5 stars Carolyn (Locust Grove, GA) at Life Storage, Cleveland, OH (#117)

"They are very friendly and always make me feel comfortable. "

January 26, 2016
Rated 5.0 out of 5 stars William (Solon, OH) at Life Storage, Cleveland, OH (#117)

"Although it was a short stay I was satisfied completely ."

January 24, 2016
Rated 5.0 out of 5 stars Robert (Solon, OH) at Life Storage, Cleveland, OH (#117)

"Both gentlemen at this location were always extremely helpful whenever I needed assistance. I kept a boat on trailer stored outdoors the whole summer and was very satisfied with the service and this location."

December 24, 2015
Rated 5.0 out of 5 stars Trisha (Cleveland, OH) at Life Storage, Cleveland, OH (#117)

"Paul was very great, he is very good in what he does. I wanted cheaper unit but by getting to know me briefly he suggested that I would be happy with climate control and he was correct. Thank you Paul!!"

November 14, 2015
Rated 5.0 out of 5 stars Karen (Solon, OH) at Life Storage, Cleveland, OH (#117)

"The office employees were more than exceptional! We were always greeted with smiles and felt like family! They made sure we were good and if we needed anything they would help. Always gentlemen!! We will definitely miss them!!"

October 23, 2015
Rated 5.0 out of 5 stars Patricia (Euclid, OH) at Life Storage, Cleveland, OH (#117)

"I've already referred someone who has a large and long term storage need. I'll admit I never used storage before, or if I did it was so long ago I forgot, but I did not expect to have such a friendly, clean and accessible experience. The people at the counter were extremely nice - almost makes you try to find a need to store something again."

September 24, 2015
Rated 4.0 out of 5 stars Lenshena (Columbus, OH) at Life Storage, Cleveland, OH (#117)

"There should be some flexibility in payment due dates. The first of the month is tough for most people because rent and mortgages tend to be due on the first of each month as well."

September 24, 2015
Rated 5.0 out of 5 stars Barbara (Cleveland, OH) at Life Storage, Cleveland, OH (#117)

"Everything was great the could not have been better."

July 30, 2015
Rated 4.2 out of 5 stars Yvette (Willoughby, OH) at Life Storage, Cleveland, OH (#117)

"Given information needed, assistance with viewing the unit. Everything was totally explained."

July 24, 2015
Rated 5.0 out of 5 stars Jerald (Euclid, OH) at Life Storage, Cleveland, OH (#117)

"this is the second time i have used this company and would reccomend to others. The staff is very friendly and willing to assist at all times. "

June 27, 2015
Rated 5.0 out of 5 stars Gwen (Euclid, OH) at Life Storage, Cleveland, OH (#117)

"I was satisfied with the service I received. They were friendly, assisted me with questions, explained everything thoroughly to me. "

May 26, 2015
Rated 5.0 out of 5 stars Shakira (Cleveland Hts., OH) at Life Storage, Cleveland, OH (#117)

"Great experience overall thank you for all the help!"

April 29, 2015
Rated 4.8 out of 5 stars Terry (Cleveland, OH) at Life Storage, Cleveland, OH (#117)

"We have been satisfied with our experience so far and are glad we chose Uncle Bob's Storage."

April 27, 2015
Rated 3.4 out of 5 stars Tracy (Euclid, OH) at Life Storage, Cleveland, OH (#117)

"The associate was not able to give me the discount for the following month therefore, I will have to pay the full price for this month. "

April 08, 2015
Rated 5.0 out of 5 stars Keisha (Cleveland, OH) at Life Storage, Cleveland, OH (#117)

"I was really impressed with the customer service. The guys were the best!!!"

January 25, 2015
Rated 5.0 out of 5 stars Russell (Charlottesville, VA) at Life Storage, Cleveland, OH (#117)

"Great experience. Office staff were attentive, observant and overall fantastic."

October 23, 2014
Rated 4.1 out of 5 stars Andrew (Cleveland Hts., OH) at Life Storage, Cleveland, OH (#117)

"the place is very dark too many lights out. safety issue im pretty sure you cant see cameras @ night"

October 16, 2014
Rated 4.8 out of 5 stars Erica (Euclid, OH) at Life Storage, Cleveland, OH (#117)

"I believe this facility is ran superbly. No complaints or comments"

September 30, 2014
Rated 5.0 out of 5 stars Michael (Euclid, OH) at Life Storage, Cleveland, OH (#117)

"Staff were very helpful and friendly. Very happy with customer service. "

September 23, 2014
Rated 5.0 out of 5 stars Elsie (University Hts, OH) at Life Storage, Cleveland, OH (#117)

"I will recommend friend and family to use this storage so pleasant your staff is."

August 25, 2014
Rated 5.0 out of 5 stars Pamela (Euclid, OH) at Life Storage, Cleveland, OH (#117)

"the gentlemen were great friendly not only to me but every one whom enterd or called very personal.."

May 23, 2014
Rated 5.0 out of 5 stars Kathleen (Strongsville, OH) at Life Storage, Cleveland, OH (#117)

"Employee's very helpful and really nice thanks great experience"

April 23, 2014

Features & Info

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Cleveland and South Collinwood

Our self storage facility on Neff Road is located south of the I-90, between Villaview Rd and S Waterloo Rd, near Euclid Creek Park. Click here for directions to this Life Storage.

At Life Storage Facility #117, we offer great property security systems and clean, affordable storage units to rent for the residents of South Collinwood, Euclid, Bratenahl, and other neighborhoods in Cleveland, OH. Call us with questions, reserve online, or click here to compare other storage units in Cleveland.

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