Self Storage Units near South Collinwood in Cleveland, OH 44119
Life Storage - Cleveland19200 Neff Road Cleveland, OH 44119
- Climate Control
- 24/7 Surveillance
- Extended Access Hours
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- Mon: 9:30 am - 6:00 pm
- 5/29: 8:30 am-12:30 pm (Holiday)
- Tue: 9:30 am - 6:00 pm
- Wed: 9:30 am - 6:00 pm
- Thu: 9:30 am - 6:00 pm
- Fri: 9:30 am - 6:00 pm
- Sat: 8:30 am - 5:00 pm
- Sun: 12:00 pm - 4:00 pm
- Customer Access Hours: Daily: 7:00 am - 9:00 pm
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Size Help
5' x 5' Storage Space
A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
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Call today at phone number: (800) 800-3456
5' x 10' Storage Space
A 5x10 storage space is the size of a walk-in Closet. It holds one or two large pieces of furniture and 10-15 boxes.
Contact Us
Call today at phone number: (800) 800-3456
5' x 15' Storage Space
A 5x15 storage space is the size of a small Bedroom. It holds furnishings for an average 500 sq. ft. residence, excluding major appliances.
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Call today at phone number: (800) 800-3456
10' x 10' Storage Space
A 10x10 storage space is the size of 1 Bedroom. It holds furnishings for an average 750 sq. ft. residence, including some major appliances.
Contact Us
Call today at phone number: (800) 800-3456
10' x 15' Storage Space
A 10x15 storage space is the size of 2 Bedrooms. It holds furnishings for an average 1000 sq. ft. residence, including most major appliances.
Contact Us
Call today at phone number: (800) 800-3456
10' x 20' Storage Space
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
Contact Us
Call today at phone number: (800) 800-3456
10' x 30' space
A 10x30 storage space is the size of a 2-3 bedroom home, boat, commercial trailer or most full size vehicles.
Contact Us
Call today at phone number: (800) 800-3456
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Self Storage Units
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A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
Choose5' xby 5' Self Storage Unit*
- Indoor access
- Upper Level
3 Left! 3 Left $62/mo. per month or pay $78 In-Store -
A 5x10 storage space is the size of a walk-in Closet. It holds one or two large pieces of furniture and 10-15 boxes.
Choose5' xby 10' Self Storage Unit*
- Indoor access
- Upper Level
3 Left! 3 Left $97/mo. per month or pay $122 In-Store -
A 10x10 storage space is the size of 1 Bedroom. It holds furnishings for an average 750 sq. ft. residence, including some major appliances.
Choose10' xby 10' Self Storage Unit*
- Indoor access
- Upper Level
2 Left! 2 Left $111/mo. per month or pay $139 In-Store -
Rent Now - Contact-free Rental
Complete your rental payment and paperwork online and avoid a trip to our store office. Select the Rent Now filter to see qualifying spaces.
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A 10x15 storage space is the size of 2 Bedrooms. It holds furnishings for an average 1000 sq. ft. residence, including most major appliances.
Choose10' xby 15' Self Storage Unit*
- Drive-up access
- Ground Level
2 Left! 2 Left $218/mo. per month or pay $273 In-Store -
A 10x30 storage space is the size of a 2-3 bedroom home, boat, commercial trailer or most full size vehicles.
Choose10' xby 30' Self Storage Unit*
- Drive-up access
- Ground Level
2 Left! 2 Left $288/mo. per month or pay $360 In-Store -
A 10x30 storage space is the size of a 2-3 bedroom home, boat, commercial trailer or most full size vehicles.
Choose10' xby 30' Self Storage Unit*
- Drive-up access
- Ground Level
2 Left! 2 Left $288/mo. per month or pay $360 In-Store -
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
Choose10' xby 25' Self Storage Unit*
- Drive-up access
- Ground Level
2 Left! 2 Left $294/mo. per month or pay $368 In-Store
- *Storage unit size is approximate.
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Nearby Stores
Customer Reviews - Life Storage #117, Cleveland
We at Life Storage want to maintain the best storage facilities in Cleveland, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Great Customer Service!! Clean&Affordable Spaces These Guys Are Awesome They Took Great Care Of Me I Would Surely Recommend Them To Family&Friends!!"
May 25, 2023"This was a very nice experience coming here Paul is a very nice Guy"
May 19, 2023"Paul is an amazing and helpful person. Great service"
May 14, 2023"Paul was very very pleasant and explained everything in detail and smiled the whole time, he made me feel like my items are safe at there place."
May 07, 2023"Great Service and very clean"
May 07, 2023"Clean and friendly staff!"
May 06, 2023"Excellent customer service! Thank you Mr Gress and Ms Morris! For 2 years I appreciate you guys!"
May 02, 2023"Mr. Paul and Ms. Amanda are great people very are very trust worthy and understanding they are the best"
May 01, 2023"The staff was very friendly and helpful"
April 28, 2023"When I purchased my storage unit they were so polite funny and prompt with all services provided to me I love their customer service over all"
April 27, 2023"Great customer service with Paul (A) great place to store important items!"
April 25, 2023"Best experience ever!!! Both Amanda and Paul were very helpful from start to finish."
April 23, 2023"Great /love them🥰"
March 31, 2023"I just love them! Paul and Amanda are the best! They make sure all your needs are met, customer service is impeccable, will go above & beyond for their customers and done with a smile plus a few jokes along with it!! I would definitely refer their location to everyone!!!"
March 29, 2023"Paul and Amanda were Awesome and made my experience with Life Storage very easy in a stressful time of moving."
March 24, 2023"I have 2 units here, inside and outside. The inside unit was 99% clean. I did see 1 unalive insect/roach but since I’ve been back to the unit there’s no infestation. I like that they provide you with locks for both. Easy registration and payment process online. Property overall is clean and office staff is nice as well. I’ve rented here over the years bc of location to my mom or moving and Paul has been there Atleast 10 years. He’s very helpful and nice. I’d still recommend renting space n can see why they have limited availability."
March 23, 2023"Amanda was EXTREMELY helpful and a joy to work with!"
March 22, 2023"Very nice customer service affordable storage size"
March 12, 2023"The manager Paul is very nice and extremely helpful. He went above and beyond to make sure I was comfortable, able to get into my unit, and had everything done correctly."
March 11, 2023"My experience was awesome they were nice, and stayed on the phone with me until everything was corrected great place!and great job!"
March 10, 2023"I love Paul and Amanda, they are GREAT, they helped me out so much.🥰"
March 04, 2023"AMANDA IS AWSOME SAUSE....PAUL IS GREAT AND FUNNY... LOVE MY GOOD PEOPLE...❤️❤️❤️❤️"
February 18, 2023"She was very funny and polite. She worked with me through solving my problems. Thank you so much Amanda"
February 17, 2023"Paul's a honest guy paid an extra hundred and he let me know I like doing business with good ppl"
February 16, 2023"Amanda is awesome and sweet, nice storage place, close to home and the freeway. Thanks"
February 15, 2023"Paul and Amanda is the greatest ❤️"
February 12, 2023"Fun, outgoing, helps people."
February 07, 2023"Excellent place to store your goods and Great Service."
February 07, 2023"Excellent service. I would recommend to anyone!!"
February 03, 2023"Safe good place I love them"
January 28, 2023"It’s well managed location Best location I’ve visited by far"
January 27, 2023"Amanda, was very helpful and knowledgeable of the different options. Her customer service skills were on point and she was upbeat..."
January 25, 2023"Sooo after receiving Horrid service from extra storage space,my cousin and I found our way to lifestorage. Amanda was a Hoot. We went from feeling upset to feeling better with all the upbeat jokes and laughter and she also makes a terrific saleswoman.I’d give six stars if I could."
January 24, 2023"Stellar customer service!!!"
January 23, 2023"Amanda on a 185th Neff is the best 😇"
January 23, 2023"Amanda gives amazing customer service and is absolutely the reason I use this location for my storage needs"
December 27, 2022"I have had the best and pleasurable experience with Mr Paul and Ms Amanda at this location and they both are very happy go lucky people and all the people that have used this storage space here has always spoken so highly I am greatly satisfied and honored to be able to share my review about the staff and storage facility I love thank you guys you rockstars"
December 22, 2022"The gentleman helping was wonderful."
December 10, 2022"Paul and amanda are the best. Customer service, polite. No attitude."
December 09, 2022"The 2 people that are working there are very understanding and compassionate. Any and all questions as well as your needs are addressed and handled in a timely professional manner. I would recommend this storage facility 2 others."
December 05, 2022"Paul and Amanda are so wonderful"
December 04, 2022"They are the best! Always there to help when you need help."
December 02, 2022"Awesome experience when I checked out a potential storage unit. Amanda was super helpful and friendly"
November 28, 2022"Paul is a good guy dealt with him before and this the only place I’d come for storage needs!"
November 21, 2022"Amanda was very nice and helpful. Thanks for the great service"
November 19, 2022"Paul Gress did an excellent job welcoming me back to the store!! I appreciate the excellent service. Thank you for your professionalism ❤️"
November 13, 2022"Very nice"
November 07, 2022"I love Paul and Amanda they are so nice to me I've been with this company for my 5th move I love them"
November 05, 2022"Great people!"
October 31, 2022"Amanda was very helpful, polite and professional 👏 👍 😉"
October 30, 2022"Amanda was super exceptional great energy that’s needed during times like this"
October 29, 2022"I dealt with Amanda she was sweet, she went out of her way to ensure I found the best unit that was needed for me. I appreciate her a bunch!"
October 19, 2022"Great location, excellent service, and good rates. Amanda did an amazing job of accommodating my needs and explaining options and services."
October 18, 2022"The unit was big and just the right size. The staff was friendly and made us feel comfortable and it was a bargin highly recommend!"
October 08, 2022"Quick clean and convient. Paul & Amanda was very nice when it came to leaving my things in storage. All the other storage units I’ve used had roaches and things but not this one"
October 01, 2022"The man n the office is AWESOME"
September 30, 2022"It was very pleasant and efficient I didn't have to wait or ask many of the questions because my associate Paul G. @ the Neff location."
September 28, 2022"At check-in Amanda and Paul (the guy who doesn't wear his nametag, lol just kidding) were incredibly helpful and amicable. Life Storage's rates are very reasonable and the experience has been positive overall. Thumbs up 👍🏼👍🏼👍🏼"
September 16, 2022"Amanda was so great and helpful, she is like a old friend."
September 15, 2022"Amanda beautiful inside and out. She has outstanding customer service. I initially spoke with Paul he was very pleasant and courteous. They both were fun and humorous. I totally recommend this place has a clean, secure place to serve for your storage needs."
September 14, 2022"It's not right you really needing a low-cost storage space I found it there adequate space and no price the people was very nice and informative very professional"
September 11, 2022"Amazing"
September 02, 2022"Paul and staff are incredible."
September 01, 2022"Thanks Paul for everything your awesome"
August 28, 2022"Paul was alright"
August 27, 2022"Great customer service"
August 26, 2022"the people who run this business are very nice and kind to the customer and help you to get your account set up with the quickness and send you on your happy way"
August 04, 2022"I stumbled upon this place by accident and I'm soooo glad I did. Paul and Amanda were very helpful and they made my time there enjoyable. They are very personable and Paul really goes the extra mile for his customers. Amanda explained everything about my rental in great detail and I appreciate her for that. I recommend this storage facility especially this location to whomever is in search of storage."
July 29, 2022"Paul, was extremely helpful and friendly from the time we moved in to when it was time to clear the unit. The location was clean and easy to navigate. If you need storage contact Paul at life storage!"
July 25, 2022"Paul a great guy"
July 11, 2022"Paul has a Great Spirit"
July 02, 2022"Amanda was the best at helping me and I will truly refer somebody else to this establishment I appreciate everything you guys have done for me. Thanks alot"
June 29, 2022"Very nice people, Paul was very helpful. Highly recommend renting from here!"
June 28, 2022"Service with a smile! Best customer service experience ever, thanks Paul!"
June 15, 2022"Everytime I coming to Uncle Bob's Storage Paul is always so nice very nice and pleasant to me he have always been very helpful thank you so much if I had a place of employment I will take him away from you."
June 07, 2022"Very friendly staff. Paul and Amanda are amazing!"
May 06, 2022"I have been using this location for over a decade. Whenever I need to use storage for a few months this is without a doubt my go to place. The staff here are warm welcoming, friendly, and helpful. Thanks guys!"
May 04, 2022"I came to look at the various sizes of storage units at your 19200 Neff Road location and was assisted with Paul Gress and I just wanted to say that he provided excellent customer service. I was very impressed with his great attitude and even checked to see what U had reserved online would meet my needs. He actually looked at the reservation and knew my fiancé name that was noted on the order. Mary online was also excellent. They both are great listeners. Thanks so much!"
May 03, 2022"Paul was a big help to me by this being my first time renting a storage space, he took the time to show me the unit before I bought it and explained everything in detail, he made my experience a pleasant one and Amanda was also great when I reserved the unit online she called to give me details that wasn’t on the website."
April 20, 2022"The manager is so nice and staff is friendly I would recommend anyone who need a temporary storage go here"
April 14, 2022"Paul was very helpful and funny great person thanks paul! 👍"
April 12, 2022"Very welcoming and informative also keeps you smiling"
March 03, 2022"Paul was great. I was having a not so great day, he made it better and put a smile on my face. He explained the process and my rental very clearly. I appreciate the service. Thank you again Paul."
March 02, 2022"Amanda is great, very helpful and will work with you on all your storage needs. Will definitely recommend Life Storage"
February 10, 2022"Great customer service and friendly staff. Amanda was a delight to deal with"
February 07, 2022"Customer service was great. Everything explained clearly! Thanks!"
February 06, 2022"I would recommend anyone to get storage space at life storage first of all the prices are reasonable and sometimes they have deals, Amanda the manager was very polite and helpful she made sure I was satisfied with the unit."
January 03, 2022"This place is amazing!"
December 24, 2021"Decent sized storage areas. Unfortunately, they randomly increase the cost of your space so it's constantly increasing."
December 22, 2021"Paul is very helpful and understanding. Really funny and has a wonderful since of humor"
December 15, 2021"Amanda and Paul were so helpful. Easy to sign up, move in and understand process. Would recommend."
December 15, 2021"Good afternoon Yes Paul gess Was a customer pleasure he provided me the services and options that I needed which made my experience awesome"
December 09, 2021"Wonderful place !!"
November 24, 2021"I got a decent rate on a unit. Right off the highway. All the staff are polite and helpful."
November 14, 2021"Life Storage has a nice facility in comparison to other storage conpanies in the area. It is well lit inside of the building and the elevator is large and easy to use. I would definitely use them again in the future if needed."
November 12, 2021"I would highly recommend life storage !"
November 08, 2021"Paul was great !! And assistance was awesome and patient"
October 25, 2021"Great service"
October 24, 2021"Paul was very helpful went above and beyond to help me get the best offer thanks Paul your the best 😃"
September 30, 2021"Paul and Amanda were both quite helpful in determining the size unit that was necessary and completing the rental process"
September 29, 2021"Great staff. I forgot to slide my lock over, they called and warned me about it. Thank you."
September 24, 2021"Good service, knowledgeable and friendly!"
September 16, 2021"Service I received was great . The staff was wonderful and helped me get the space I needed."
September 08, 2021"I highly recommend Life Storage! I've been coming to the Neff Rd. Location for years. Their customer service is amazing and they treat you like family. I absolutely love Paul he is Great! If you ever need a storage space please go to the Neff Rd. Location, you will not regret it!"
September 07, 2021"I appreciate doing business with Paul gress at the Neff road division of Life storage. This is my second time dealing with Life storage mainly due to Paul and his sarcasm , he's really good guy ! He is really beneficial to my needs and keep me informed and update it on information ! Thanks a lot ....👍👍👍"
August 25, 2021"I've rented from this place many times Paul is comical good natured and professional I would recommend this place for storage without reservations! I"
August 18, 2021"This is the third time I've stores my belongings at Life Storage & I will keep coming back. Paul is so funny & makes talking to him easy. The units are clean & it's easy to start/end storing there. If need be, I'll be back"
August 16, 2021"5/5 Paul is lovely. Extremely helpful. Definitely would recommend."
August 02, 2021"Paul gress absolutely the best customer services,very nice ( need a raise)"
July 27, 2021"This a great facility to work with! I've dealt with Paul and his staff a couple times and always had a great experience. Keep up the good work!"
July 26, 2021"Great service and very friendly"
July 07, 2021"It was a easy, fast and pleasant experience. The gentleman that took care of me Makahai (probably spelled it wrong) was very informative & attentive to my needs. His adorable funny boss was a hoot 😆! Thank you for an amazing experience!"
June 16, 2021"It's a storage space. It's clean and dry. What I expect."
June 16, 2021"Paul was kind, professional and even funny. He made my experience with Life storage a pleasant one. Thanks Paul!"
June 09, 2021"Great service, knowledgeable staff."
June 09, 2021"Paul was very funny and professional!"
May 27, 2021"Paul is awesome. He's funny and super efficient!"
May 27, 2021"Great customer service. Thank you so much to the staff!! Very clean and secured."
May 06, 2021"The customer service was great. Will most definitely be using them again"
May 01, 2021"Would recommend very very clean. Very nice staff highly. They even remembered me from a phone call from weeks ago when I came in."
April 20, 2021"Friendly"
April 06, 2021"Rude employees including the regional manager, Heather"
March 24, 2021"Quick and efficient process, friendly staff. Made it a smooth experience"
March 12, 2021"Paul has excellence of a customer service rep!"
March 08, 2021"Great place and great people service is always great"
March 07, 2021"Hands dwn thee best storage place ever bomb.com ask for my guy Paul he's good at what he do forsure they have storagetreasures.com for auctions monthly 👍luv it..... go get your storage on....."
February 25, 2021"Paul and Jeff are awesome, I appreciate their help and patience"
February 23, 2021"From start to finish.. I walked in they took care of me right away explained different sizes storage area which I chose two bedrooms sizes first month 54.00 dollars after than 280.00 which is very affordable at the time. He showed me storage area very clean, and I'm very excited knowing my stuff very secure. You have the option buy lock from them for 16.00 or be prepared furnish your own"
February 18, 2021"This is ALWAYS my go to when I need a storage space. Paul is always professional, pleasant, and thorough! He takes care of my needs and offers better solutions when necessary! I’ve been using them since they were Bobs self storage. The best in customer service and customer care! Thanks guys! ❤️"
February 04, 2021"Great service! And reasonably price"
January 20, 2021"Paul was the absolute worst person I've ever met. Lol, I'm just kidding. He's wonderful, caring, and a jokester. I would recommend life storage to everyone I know. Ask for Paul, he’s the best!!"
December 01, 2020"Paul and Jeffrey (sp) were VERY accommodating to my needs and circumstances! I appreciate every effort made to allow me to store my vehicle. #TheBombDotCom"
December 01, 2020"Paul is great, very friendly and always helpful. Great prices as well, and they will work with you no matter what your needs are. Great Customer Service Paul it's always a pleasure."
November 17, 2020"This is a update review..Paul was friendly borderline comedian but he gets the job done every time..even helped me out with renting a truck"
November 08, 2020"Paul was very helpful and answered all the questions I had."
October 30, 2020"Paul and Jeffrey (so) were VERY accommodating to my needs and circumstances! I appreciate every effort made to allow me to store my vehicle. #TheBombDotCom"
October 28, 2020"It's very good 👍 to have somewhere to keep my personal belongings and don't have to worry about anyone taking them"
October 27, 2020"I love Paul he is so professional and a gem to the company! He's been there a long time and that place wouldn't be as great as it is if it wasn't for Paul!!"
October 02, 2020"Paul, was friendly, informative and helpful. He showed me various options and quoted pricing of spaces before we reviewed them. It was very easy to start my reoccurring payments and he had a great sense of humor. Two thumbs up!"
September 26, 2020"Great place, friendly service workers"
September 18, 2020"Life Storage is easy to access and they have a great salesman by the name of Paul who does everything in his power to accommodate his customers."
September 13, 2020"Paul is HILARIOUS and very helpful. Made the process fast and easy"
August 31, 2020"Paul is great. He makes all my visits to Life Storage very enjoyable!"
August 31, 2020"Paul always makes my visits here as a storage unit auction enjoyable."
August 28, 2020"excellent service Paul was great"
August 24, 2020"Would highly recommend to store your stuff here...staff is great here especially Paul...if I ever need storage again I would come back here without a doubt!"
August 01, 2020"These guys are great!!!"
July 29, 2020"Nice clean and secure, so far"
July 10, 2020"Thank you Paul for your great customer service.. also thank you for your patience in helping me decide on the right size unit and for showing me around.. I am really happy to have discovered Life Storage and look forward to doing business with you.. you do a fantastic job hiring real and quality employees.."
July 08, 2020"Paul Was Great....He Deserves A Tip. I Tried To Give Him One But He Wouldn't Accept It. This Is A Different Email Than What My Account Was Set Up For But He Deserves A Lot Of Credit In The Help He Gave."
July 03, 2020"Guy that manages this location is top notch easy to deal with informative helpful"
July 03, 2020"Paul Gress is a nice helpful down to earth guy from my experience, pleasant doing business with him, if you need storage for any reason you should try stopping by life storage on Neff rd, awesome storage units for life!"
June 30, 2020"I love "Life Storage" this review has been a year or so in the making especially since I did a review for the wrong location shortly after moving in. LOL!! But the location that i use on Neff Rd. The staff there are the best. They always call me when my lock is not on properly. The facility is always clean, well lit, secure and the grounds well maintained. The only issue I have is the price which has gone up. I know this is not their fault ... that's a corporate issue so I wont shoot the messenger when the staff notify me of price increases!!"
June 29, 2020"Save your money"
June 28, 2020"This has been the worst experience I have had to encounter. I will NOT REFER LIFE STORAGE TO ANYONE! Upon arrival I was unable to gain access to storage unit after multiple attempts. I had to inconvenience the many cars behind me because I needed to back out to be able to let them in. I called customer service and explained my issues he ran multiple test and to no avail the storage would not open with the code that was provided to me. He then reset the code and after several more attempts I was able to gain access, only to get to the storage unit to find out I did not have a lock available in unit. I had to call customer all over again to tell them the new issue. I have literally wasted an hour just sitting trying to gain access and store items in unit. I was advised to wait until the office opens to get the lock in which was paid for in advance to be able to start to pack unit. It is very inconvenient and inconsiderate to have an hour wasted of your time and money when you are paying movers by the hour."
June 05, 2020"Life storage is fantastic. The stuff made us feel so welcome. They have great personalities. It was definitely a breath a fresh air. For a second it reminded me of good people from back home in Tennessee. And they even gave us really cool Key chains. I will recommend this place to everyone in my future. Thank you life storage for your kindness. Others..... be more like life storage!"
May 29, 2020"Good people and clean place! When in need they are ready!"
May 21, 2020"The store manager Paul Gress was awesome! He was very patient with assisting my husband and I find the best solution for our storage needs. The price was reasonable and the location is great. The service was great, the location is great and the facility is clean."
May 08, 2020"Paul and Life Storage staff have been wonderful in the time of my transition and I recommend others to give Life storage a try!"
April 23, 2020"Paul was amazing he helped us find the perfect size place to keep our belongings the storage area was clean dry and easy to get to thank you so much"
March 10, 2020"Paul Gress (Store Mgr., Neff Road Location) is a GREAT ASSET to Life Storage. Courteous, polite and very knowledgeable of Life Storage products. Store and storage facilities extremely clean. Secure, yet easy access to storage units during posted hours. Mr. Gress made my storage experience easy. Thank You!!!"
March 08, 2020"Char and Amber did a great job taking care of us these last two days. Char thoroughly explained the process and the ends and outs of using Life Storage. She was nice enough to show us the space and the lock procedure and the lighting procedure. We are glad we chose the climate controlled unit. We purchased 60 boxes and four Wardrobe boxes which we would recommend and the Glassguard kit and the Dish Partition kit. We are all set Richard and Patty Welsh Highland Heights Ohio."
March 05, 2020"They have great customer service. The people are very friendly and respectful. They have very reasonable pricing and they are a great storage company to work with."
March 03, 2020"I come her often to grab stuff out the unit. The staff is very nice and helpful. I find myself joking with them often. Parking lot stay clean and unit and walking area are clean too. Wonderful place to rent a storage unit from"
February 19, 2020"Excellent business. Clean up the staff is courteous and professional."
February 11, 2020"I Love this place,they are extremely nice and have nice roomy storage space. It is definitely worth the prices.>p"
February 05, 2020"I love this location. Always great customer service."
January 31, 2020"Paul is always very courteous and shows concern for his customers. One of rhe best customer experiences I've had."
January 31, 2020"Great place friendly people especially Paul he makes you feel very welcome"
January 30, 2020"The staff was welcoming; they were ready with answers to my questions about security, cleanliness, access, and sizes before I could ask the questions. So pleased."
January 27, 2020"On behalf of the Ronald McDonald House of Cleveland, thank you for your exceptional service over the years! Paul has been outstanding and has provided a much needed service for our operations. Thank you, Life Storage, for your generosity towards the Ronald McDonald House."
January 20, 2020"Paul was such a nice person and he has a fun / great personality very well knowledgeable!! Totally enjoyed my time there. 5 stars P x 2!!"
January 12, 2020"Paul was very nice and helpful. The storage space is very clean and reasonable."
November 14, 2019"Mr Paul was very friendly and a comedian very nice and well appericated for his time."
November 14, 2019"I just love the excellent customer service!!!! The money is well worth it!!!!"
November 02, 2019"Team was great"
October 24, 2019"Everything was great"
October 23, 2019"Very nice great service enjoyed my visit with Paul such a nice guy"
October 14, 2019"Great experience!"
October 14, 2019"Excellent customer service from Paul."
October 05, 2019"Great customer service and clean units. Thanks"
October 05, 2019"Paul was excellent today he's a good guy"
September 29, 2019"Very professional"
September 26, 2019"Paul and Jeff have such wonderful people skills. They are knowledge-based when it comes to the units. If I had to rent again I would come back to them. I would also recommend them to anyone who needs storage."
September 20, 2019"My experience with life storage was good they help decide what I need i"
September 13, 2019"Y’all are very helpful and the man that was at the front desk makes u feel so welcomed and keeps u laughing he’s a very nice guy we need more people like him around"
September 10, 2019"Paul was really nice. He took his time and i was happy."
September 03, 2019"The management at this location is the best! Jeff is always so helpful and knowledgeable. Our unit in is great, the perfect size. Security is great I never have to worry about my items. You need storage.. this is your place !"
August 30, 2019"Employees are very nice and funny"
August 30, 2019"I haven't committed to storage yet but definitely will use them when it's time went in and met with Jeff which made my decision fairly easy he made me feel comfortable in making my decision I love his personality, the space is very clean and well kept up."
August 19, 2019"Mr. Paul was very knowledgeable about the storage units and provides great help."
August 17, 2019"Clean, good customer service!"
August 04, 2019"The employees are very professional. The answerd my question and was always polite"
August 03, 2019"Paul was awesome!He treated me with the upmost respect and courtesy.I appreciated that it was a name tag on the space with my name on it saying it was reserved for me when I arrived to the location."
July 31, 2019"Paul has great service helping us out with our storage and truck!! Would always recommend using this company"
July 31, 2019"Awesome service and excellent personality from employees!"
July 31, 2019"Paul is Great I have been using this place on and off for years."
July 26, 2019"Very friendly and helpful staff. Clean facilities and convenient location."
July 15, 2019"The Rep was very helpful and patient with explaining details I definitely would recommend to my friends"
July 09, 2019"Great service best in area"
July 05, 2019"Pauline Jeff is awesome they are great team and a lot of help with all your questions and answers theyre already prepared been coming to life storage with Paul for over 15 years great guy"
June 22, 2019"Paul and Jeff is the Best. Very helpful and courteous to the customers"
June 01, 2019"Very friendly staff quick and efficient.Explained everything very well and made the process very easy.The storage facility it very clean and well monitored. Paul and Jeff really nice and helpful defiantly recommend this location."
May 16, 2019"I would recommend this location to anyone in need of storage! Great staff and awesome units! Ive had my unit just over 5 months now and love it! Takes the stress of needing a place for all of my junk! : Go see the manager, Jeff! He is super helpful and has an awesome personality !"
May 15, 2019"I love the people that you have working there it was a pleasure meeting them both miss those guys they were so sweet"
May 13, 2019"Although the time I used Life Storage was brief, I totally recommend the Neff Rd. facility. Paul and Jeff get 2 thumbs up=M=M. Their willingness to assist in all manners of storage comfort exceeded my expectations. Thanks Guys!!!"
May 01, 2019"Life storage. Has everything a gal could ask for in terms of storage needs and great customer service. Paul and Jeff were the greatest. They were extremely pleasant and accommodating. I felt comfortable and happy with my decision to use the company because of their demeanor. My storage unit and the moving truck were clean and fit my need. Thanks life storage for being so amazing!!!!"
April 27, 2019"Very kind and accommodating. Made the process easy and delightful. Thank you!"
April 23, 2019"I had a wonderful experience, the 2 gentleman there today was absolutely amazing , helpful and funny ! They made this moving experience so easy!"
April 12, 2019"I really love this storage facility. Both of the guys that work there are very funny and extremely helpful. Ive never had any problems with this storage facility. I would recommend it to everyone. Fair pricing."
April 09, 2019"I can't say enough great things about the way these guys helped Me out when I had an unexpected need for storage space. At that moment, the situation I was dealing with was a bit unorthodox, but they handled it like it was nothing without so much as batting an eye. They have my vote!!!!"
March 30, 2019"Hello my name is Maria Jackson and Jeffrey and Paul has been very good at taking care of my items inside of my unit c 1 5 3 and they are good people they tell you about the cells and things that they have going on and I have bought people up here to purchase items and I like Uncle Bill's and now it's called Life Storage but I always like Uncle Bill because it make you feel like you at home everyone have a blessed day and thank God for Jesus amen and y'all have a good day and could you put in consideration that they do need to have like a $10 raise because they are very good people people that you would like to come and see even when you're not coming here to look at it in your storage have a blessed day this is Maria Jackson"
March 28, 2019"I had amazing experience there. Paul and Jeff were very helpful."
March 22, 2019"Awesome place n employees"
March 21, 2019"My expectations were easily met with no complication."
March 20, 2019"I love it"
March 12, 2019"I cant say enough good things about my experiences at Life Storage on Neff Road in Cleveland. Paul and Jeff are two incredibly helpful and kind people. They could teach a lot of businesses about building customer loyalty and what going above and beyond for customers looks like. The facilities are immaculate and extremely well maintained."
March 11, 2019"Paul is soooo awesome He's always funny and upbeat and Rob does a great job with the maintenance around the storage"
March 01, 2019"Paul is wonderful I had a great time dealing with him and also Jeff they did everything to make sure I was pleased so I will recommend your place to my family and friends. So thank you both very much!!!!"
February 24, 2019"Very nice people very great service. Will recommend anyone in need of storage. Prices are great too."
February 24, 2019"Very good place lovely ppl good prices recommend anyone"
February 24, 2019"The gentlemen here were very helpful. I was very pleased using this storage. Will definitely use again in the future. Highly recommended!!"
February 18, 2019"These guys are cool"
February 13, 2019"Paul has the best customer service I've ever experienced. Thank you hiring him. Best place in town."
February 06, 2019"Great service very friendly staff and funny!!"
January 30, 2019"I was their for a month..just too pricey"
January 19, 2019"Jeff was really nice and helpful... I would recommend life storage to any of my friends ... Adriane Benjamin"
January 15, 2019"Such a great place never was a problem, I was there for almost 2 years.Prices great I loved it & if I ever needed a another storage this is where Ill be .."
January 11, 2019"This is the greatest strorage place ever jeff is and amazing guy"
January 05, 2019"Paul and Jeff are awesome! Paul is very accommodating. They are always polite. I will keep them in mind for my future needs and I will refer them to anyone needed temporary storage!"
January 05, 2019"I had an excellent experience with Life storage. Guys always joked around but kept it professional."
November 23, 2018"I love the way they were always considerate, helpful and kind."
November 23, 2018"Keep up the good work!"
April 28, 2018"The employees at this site are AWESOME ???? they deserve a raise lol.. They made me feel like family whenever I stepped foot thru the door .. AND THE CLEANLINESS WAS SURPRISINGLY SPECTACULAR! I loved it !"
March 26, 2018"Perfect "
March 17, 2018"Met all my expectations with no problem "
January 17, 2018"Paul was great he always has respect no matter what. The other guy sometimes had a nasty attitude but Paul really made sure it was a great experience. I appreciate it thanks Paul"
November 28, 2017"I love their customer service"
October 19, 2017"I had a great experience; employees were friendly and very helpful! Couldn't have asked for more."
October 09, 2017"The Neff Storage staff was always personable friendly and very professional. "
September 25, 2017"The staff was always upbeat and friendly"
September 24, 2017"No not really nice clean easy access to get to storage if needed thanks for being a great company "
September 23, 2017"They are real people. They always have a smile on their face when you come in."
May 01, 2017"Answered all my questions, was polite, no long wait times for service, helped me with all needs including lock cut and replacement."
April 06, 2017"Thank you. .."
April 04, 2017"Got information online ahead of time"
April 04, 2017"I love the space and company however I do not love the price. I only needed the space for two months. Later found out I would need it longer. But for the price I may find somewhere else. "
March 27, 2017"Extremely helpful and efficient staff"
February 23, 2017"The manager at the store where I rent is always friendly and helpful."
February 21, 2017"Everything was great "
January 18, 2017"Good Service."
December 24, 2016"Customer service was AWESOME!! Every thing was explained that i could understand. They took their time explaining."
December 02, 2016"The associate was awesome and helped explain everything I needed to know"
October 20, 2016"I was with bob's storage for 4 years and they were so friendly.We built a very good friendship!Thanks guys!"
October 15, 2016"I was greeted as soon as I entered by Paul. He had no issues finding my quote for rental in the system. It was a quick and we'll explained process from start-to- finish. Plus he had a great sense of humor"
September 30, 2016"yes everyone had a wonderful sense of humor ,that made the visit so nice...Thanks guys"
July 26, 2016"This is my first experience with any kind of storage......and I have no complaints."
July 20, 2016"the workers got to know me, and were truly concerned when I didn't pay in person. they called to make sure everything was ok. "
June 24, 2016"Excellent service. Will use again. "
May 28, 2016"Wonderful place to store your valuables.. Thank you"
May 25, 2016"Just keep up the excellent customer service "
May 24, 2016"Will use again if needed "
April 26, 2016"It was a great experience the associates made it feel like a home away from home I loved it. I would definitely consider u guys again as well as recommend it to others. Thanks for a wonderful experience "
April 23, 2016"you have exceeded my expectations because the service here is great. keep up the good work. "
March 05, 2016"The sales associates at Uncles Bob's were very helpful & caring. The storage area was clean. I would recommend this storage place to all my friends or Family."
February 23, 2016"They are very friendly and always make me feel comfortable. "
January 26, 2016"Things are looking good as of now"
January 26, 2016"Although it was a short stay I was satisfied completely ."
January 24, 2016"Both gentlemen at this location were always extremely helpful whenever I needed assistance. I kept a boat on trailer stored outdoors the whole summer and was very satisfied with the service and this location."
December 24, 2015"Paul was very great, he is very good in what he does. I wanted cheaper unit but by getting to know me briefly he suggested that I would be happy with climate control and he was correct. Thank you Paul!!"
November 14, 2015"Your staff is exceptional in Customer Service."
October 26, 2015"The office employees were more than exceptional! We were always greeted with smiles and felt like family! They made sure we were good and if we needed anything they would help. Always gentlemen!! We will definitely miss them!!"
October 23, 2015"There should be some flexibility in payment due dates. The first of the month is tough for most people because rent and mortgages tend to be due on the first of each month as well."
September 24, 2015"I've already referred someone who has a large and long term storage need. I'll admit I never used storage before, or if I did it was so long ago I forgot, but I did not expect to have such a friendly, clean and accessible experience. The people at the counter were extremely nice - almost makes you try to find a need to store something again."
September 24, 2015"satisfied "
August 01, 2015"Everything was great the could not have been better."
July 30, 2015"Given information needed, assistance with viewing the unit. Everything was totally explained."
July 24, 2015"Paul was very nice and polite."
July 02, 2015"this is the second time i have used this company and would reccomend to others. The staff is very friendly and willing to assist at all times. "
June 27, 2015"I was satisfied with the service I received. They were friendly, assisted me with questions, explained everything thoroughly to me. "
May 26, 2015"Great experience overall thank you for all the help!"
April 29, 2015"We have been satisfied with our experience so far and are glad we chose Uncle Bob's Storage."
April 27, 2015"The associate was not able to give me the discount for the following month therefore, I will have to pay the full price for this month. "
April 08, 2015"I was really impressed with the customer service. The guys were the best!!!"
January 25, 2015"Looking for interior small storage. "
October 27, 2014"Great experience. Office staff were attentive, observant and overall fantastic."
October 23, 2014"the place is very dark too many lights out. safety issue im pretty sure you cant see cameras @ night"
October 16, 2014"I believe this facility is ran superbly. No complaints or comments"
September 30, 2014"Thanks!"
September 30, 2014"very nice"
September 27, 2014"Staff were very helpful and friendly. Very happy with customer service. "
September 23, 2014"I will recommend friend and family to use this storage so pleasant your staff is."
August 25, 2014"Jeff and Paul are great!"
July 20, 2014"Everything was quick and smooth"
July 05, 2014"The employees at store 117 are exceptional! "
June 09, 2014"Everything was just as explained and accurate."
May 29, 2014"the gentlemen were great friendly not only to me but every one whom enterd or called very personal.."
May 23, 2014"Employee's very helpful and really nice thanks great experience"
April 23, 2014"Jeff and Paul were exceptional in every way in their dealings with me. They were always business-like in appearance and manner, but yet, they also exhibited a sense of humor if appropriate. If my financial situation were better, I'd never have moved all my belongings out of storage. They were always pleasant to deal with. You should be very proud of them! "
April 23, 2014"fence on the back side near my unit needs repair THANKS"
April 05, 2014"sales associates are very nice and friendly. They treated each person who entered the property (while I was there) with respect. "
April 04, 2014"The service is exceelent; the facilities are always orderly and clear and clean (path during winter snow). I am very satisfied. "
March 26, 2014"I always have a great experience with the staff on Neff Road, whether on the phone or in person. Those gentlemen are VERY friendly, empathetic, knowledgeable, and provide THE BEST customer service I've probably ever experienced. This is my 2nd time storing my belongings at this location and I live across town, but I appreciate and enjoy their customer service so much at this location I had to come back! "
February 25, 2014"Paul, has a great team"
February 05, 2014"The most genuibecustomer service that I received in a long time, towards myself and others as I was waiting!"
January 17, 2014Features & Info
Extended Access Hours
Even when our office is closed, you can access your space! All you need your personal access code at the keypads - no appointment needed.Serving Cleveland and South Collinwood
Our self storage facility on Neff Road is located south of the I-90, between Villaview Rd and S Waterloo Rd, near Euclid Creek Park. Click here for directions to this Life Storage.
At Life Storage Facility #117, we offer great property security systems and clean, affordable storage units to rent for the residents of South Collinwood, Euclid, Bratenahl, and other neighborhoods in Cleveland, OH. Call us with questions, reserve online, or click here to compare other storage units in Cleveland.
Store Office Hours
- Mon: 9:30 am - 6:00 pm 5/29: 8:30 am-12:30 pm (Holiday)
- Tue: 9:30 am - 6:00 pm
- Wed: 9:30 am - 6:00 pm
- Thu: 9:30 am - 6:00 pm
- Fri: 9:30 am - 6:00 pm
- Sat: 8:30 am - 5:00 pm
- Sun: 12:00 pm - 4:00 pm
Facility Access Hours
- Monday: 7:00 am - 9:00 pm
- Tuesday: 7:00 am - 9:00 pm
- Wednesday: 7:00 am - 9:00 pm
- Thursday: 7:00 am - 9:00 pm
- Friday: 7:00 am - 9:00 pm
- Saturday: 7:00 am - 9:00 pm
- Sunday: 7:00 am - 9:00 pm
Rental Requirements:
- Insurance required
- Storage insurance available (third party)
- $29 admin fee
- Payments due monthly, with a minimum of one month rental
Payment Options:
- Cash
- Check
- Visa
- Mastercard
- American Express
- Discover
- Auto-payment