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Self Storage Units near Cleveland in Mentor, OH, 44060

8650 East Avenue Mentor, OH 44060

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  • *Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.

Customer Reviews - Life Storage #121, Mentor

We at Life Storage want to maintain the best storage facilities in Mentor, and in every city where we do business. Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.

Rated 1.0 out of 5 stars Cassandra Gonzales (on Google) at Life Storage, Mentor, OH (#121)

"Very disrespectful and rude to costumers and don't like to rent to people Moving and storing stuff for you till you get back to get it out. I took my stuff elsewhere."

July 29, 2021
Rated 1.0 out of 5 stars Clint R (on Google) at Life Storage, Mentor, OH (#121)

"Cost to much left for 2 years had rat poop all in it we didn't have rats mildew maybe good for a quick stroage but not a long storage"

May 16, 2021
Rated 5.0 out of 5 stars Lisa Quine (on Google) at Life Storage, Mentor, OH (#121)

"Moving across the country is super stressful, but finding a place to store all our belongings was a weight off our shoulders. Life Storage in Mentor was incredibly helpful and flexible despite being almost at max capacity. Kelly was very friendly and helpful!!"

May 05, 2021
Rated 5.0 out of 5 stars Eric (on Google) at Life Storage, Mentor, OH (#121)

"Great place to store whatever you may have and very reasonable prices. Kelly at the front desk is very friendly and very Professional"

May 01, 2021
Rated 1.0 out of 5 stars Rhonda Allen (on Google) at Life Storage, Mentor, OH (#121)

"Associates are rude and unprofessional. Area manager is unprofessional. Shady business going on here."

March 31, 2021
Rated 1.0 out of 5 stars Douglas Weihert (on Google) at Life Storage, Mentor, OH (#121)

"Search for "BANNED From Life Storage Abandoned Storage Unit Auctions" This company illegally banned a guy."

March 29, 2021
Rated 1.0 out of 5 stars Gold Thumb (on Google) at Life Storage, Mentor, OH (#121)

"Be careful."

March 27, 2021
Rated 1.0 out of 5 stars Jason Foster (on Google) at Life Storage, Mentor, OH (#121)

"Area manager, Heather rude and disrespectful to people. Unwilling to work to resolve conflict with former costumer and listen constructively to their concerns and discrimination."

March 26, 2021
Rated 2.0 out of 5 stars Emily Olsen (on Google) at Life Storage, Mentor, OH (#121)

"Be careful who you pick. A company who operates only based on feelings, and isn’t willing to look at evidence is not someone you want to do business with."

March 25, 2021
Rated 1.0 out of 5 stars Wilma Johnson (on Google) at Life Storage, Mentor, OH (#121)

"Having done business with this facility, and seeing how they treat there storage buyers I never will in the future do any business there.The Employees are rude to ccustomers and lie. After witnessing their behaviour towards buyers , It makes me sure I nor any of my family or friends will ever do business with this chain of Storage facilities again. Thee employees and district manager should all be fired for the lies I saw told by them.My friends and family spent thousands of dollars at your facilities in the past but never again.until they prove to us that the practices used at their facilities have been totally overhauled to reflect,Compassion,honestyand that we can count on fair treatment for all. Good day"

March 25, 2021
Rated 5.0 out of 5 stars Vince Provenzale (on Google) at Life Storage, Mentor, OH (#121)

"This storage unit was vital to getting our house ready to sell and then move into our new house. The space provided was large and the climate control was stellar. Accessing the site was incredibly easy and I felt our items in storage was very secure and I felt very secure when on-site. When I moved out of the storage unit, the team automatically ended my rental agreement as they noticed immediately that the unit was emptied, cleaned, and lock was removed. I could not promote Life Storage enough, what a great experience!"

March 23, 2021
Rated 5.0 out of 5 stars Greg Barker (on Google) at Life Storage, Mentor, OH (#121)

"Very nice, very helpful,,clean units"

March 13, 2021
Rated 5.0 out of 5 stars Marie Lindic (on Google) at Life Storage, Mentor, OH (#121)

"Repeat customer. Kelly's great..very friendly."

March 06, 2021
Rated 5.0 out of 5 stars Chutney Windham (on Google) at Life Storage, Mentor, OH (#121)

"Easy and convenient"

March 03, 2021
Rated 5.0 out of 5 stars Gabby Welch (on Google) at Life Storage, Mentor, OH (#121)

"Super friendly staff. Kelly and Karen are the best!!"

February 25, 2021
Rated 3.0 out of 5 stars Valerie Garrett (on Google) at Life Storage, Mentor, OH (#121)

"It's convenient location for me but they have a lot of hidden costs and raised my rate $15 without warning, during holiday and covid!!"

December 08, 2020
Rated 5.0 out of 5 stars Candia Taboika (on Google) at Life Storage, Mentor, OH (#121)

"Awesome place! Nice people."

November 21, 2020
Rated 5.0 out of 5 stars Ed Yanchar (on Google) at Life Storage, Mentor, OH (#121)

"Great customer service... Easy to access.. Pleasant"

November 21, 2020
Rated 5.0 out of 5 stars Blaine Hartley (on Google) at Life Storage, Mentor, OH (#121)

"Its a good place to store stuff. And they have really good people there they always help out too."

September 27, 2020
Rated 5.0 out of 5 stars Jason Aquila (on Google) at Life Storage, Mentor, OH (#121)

"We used life storage to store some Of our furniture and boxes while we listed our house for sale. The employees are friendly and helpful. The units are clean and in great shape. I would recommend giving them a try if you need to store things."

September 19, 2020
Rated 5.0 out of 5 stars Kristin Koval (on Google) at Life Storage, Mentor, OH (#121)

"I had a great experience at Life Storage in Mentor & would highly recommend! The space is clean and safe. The staff is kind, and easy to work with. Kelly & Heather went above & beyond to work with me & earn my business! I am grateful for such a wonderful experience. Thank you!"

September 02, 2020
Rated 5.0 out of 5 stars Brent Holley (on Google) at Life Storage, Mentor, OH (#121)

"Great location. Super secure! Highly recommend!"

August 23, 2020
Rated 3.0 out of 5 stars Michael Mervar (on Google) at Life Storage, Mentor, OH (#121)

"Basic place. Nothing special"

August 21, 2020
Rated 4.0 out of 5 stars Chris Wilson (on Google) at Life Storage, Mentor, OH (#121)

"The young ladies were very helpful, accommodating, professional and courteous. They made a typically stressful experience very pleasant. Would highly recommend."

July 31, 2020
Rated 1.0 out of 5 stars James Thomas (on Google) at Life Storage, Mentor, OH (#121)

"Do not use this storage company. Every year they have continued to raise my prices. I have a 5x10 unit that started out at $85 a month and AGAIN received a letter talking about "increased costs" will put my new payment at almost $125 a month. EVERY YEAR they raise your payments by $7-8 a month. Make sure everyone asks their storage facility how often they raise their prices and make sure it is your contract."

July 01, 2020
Rated 1.0 out of 5 stars Anna Love (on Google) at Life Storage, Mentor, OH (#121)

"Amid the pandemic and businesses struggling to make it and Americans losing jobs, they decide to increase rent."

May 12, 2020
Rated 5.0 out of 5 stars Edward Zupancic (on Google) at Life Storage, Mentor, OH (#121)

"Gray experience. No issues what so ever. Very easy to use."

March 08, 2020
Rated 5.0 out of 5 stars Lauren Hurst (on Google) at Life Storage, Mentor, OH (#121)

"Thank you so much for your professional assistance. Kelly you sure took the stress out of moving and made it a one stop shop thank you"

March 06, 2020
Rated 5.0 out of 5 stars Brandon Urankar (on Google) at Life Storage, Mentor, OH (#121)

"Was straight forward no hassle"

February 29, 2020
Rated 5.0 out of 5 stars Darren Stevenson (on Google) at Life Storage, Mentor, OH (#121)

"The staff is excellent. The place is clean and easily accessible! Awesome!"

February 29, 2020
Rated 5.0 out of 5 stars Jericho Mills (on Google) at Life Storage, Mentor, OH (#121)

"Highly recommend this facility very clean kelly was helpful and answered all my questions"

February 29, 2020
Rated 5.0 out of 5 stars David Heneghan (on Google) at Life Storage, Mentor, OH (#121)

"Kelly at life storage is fantastic, highly recommend this storage facility. Come and store your life here!"

February 25, 2020
Rated 5.0 out of 5 stars Danielle Willis (on Google) at Life Storage, Mentor, OH (#121)

"Great location and clean storage unit. Will use them again."

February 22, 2020
Rated 5.0 out of 5 stars Mike Lynch (on Google) at Life Storage, Mentor, OH (#121)

"Kelly & Karen are great!"

November 22, 2019
Rated 1.0 out of 5 stars Lisa Van schie (on Google) at Life Storage, Mentor, OH (#121)

"Not happy with this place. Brother been storing there for many months. He has been in va hospital in cleveland. So i went to make payment for him. Charging me 30 some dollars late fee. I dont have thst xtra money being on disability. Asked if could drop late fee.due to him being in hosptal. NO THEY WILL NOT. when you call there they never answer phone. Have went there during posted buisnesd hours and found sign on door be back. I was going to rent there when o clean out aunts condo to sell. Will never happen .also time to move brother out."

November 07, 2019
Rated 1.0 out of 5 stars BluesStringer1955 (on Google) at Life Storage, Mentor, OH (#121)

"Management is horribly rude to their customers and they tell lies in a public venue about their customers too. Prospective customers should run from this business like their hair is on fire. You've been warned!"

October 29, 2019
Rated 5.0 out of 5 stars Stan (on LifeStorage.com) at Life Storage, Mentor, OH (#121)

"The ladies in the office did an outstanding job. The facility was clean and neat. Having never used a storage facility, we were pleasantly surprised with how easy it was and accessible. Would recommend Life Storage to anyone."

October 24, 2019
Rated 1.0 out of 5 stars Carol W. (on Yelp) at Life Storage, Mentor, OH (#121)

"This location has very rude employees. Heather in particular needs retraining or fired. I would fire because her level of hate is near impossible to change."

October 23, 2019
Rated 1.0 out of 5 stars Jimmy (on Google) at Life Storage, Mentor, OH (#121)

"Life storage was very rude and very incorrect in how they treated a loyal customer. They were banned for absolutely nothing. They have security cameras and didnt even review them to prove what happened in this situation. Not a good company to do business with if they ban a loyal customer for nothing."

October 03, 2019
Rated 1.0 out of 5 stars @>AB> 09D (on Google) at Life Storage, Mentor, OH (#121)

"AVOING THIS STORGAE!!! HEATHER IS A BAD MANAGER!"

October 01, 2019
Rated 1.0 out of 5 stars Donald W. (on Yelp) at Life Storage, Mentor, OH (#121)

"Don't go to this place. They don't want your money. Why not figure out what is going on rather than jump to conclusions and ban people for no reason?"

October 01, 2019
Rated 1.0 out of 5 stars Star Felan (on Google) at Life Storage, Mentor, OH (#121)

"Employees are rude"

October 01, 2019
Rated 1.0 out of 5 stars vardan proshikyan (on Google) at Life Storage, Mentor, OH (#121)

"AVOIND THIS PLACE, MANAGER IS A BAD PERSON, DISRESPECTFUL. I WILL NOT EVER RENT FROM HERE"

October 01, 2019
Rated 1.0 out of 5 stars Vardan Proshikyan (on Google) at Life Storage, Mentor, OH (#121)

"HEATHER IS ABSOLUTELY DISRESPECTFUL TO ANYONE"

October 01, 2019
Rated 5.0 out of 5 stars Keela L. (on Yelp) at Life Storage, Mentor, OH (#121)

"I have always been treated with respect the staff are always so friendly! I always recommend Life Storage !"

September 30, 2019
Rated 1.0 out of 5 stars Dave Ro (on Google) at Life Storage, Mentor, OH (#121)

"Utterly rude and disrespectful employees and management. The auction peocedures need to be changed. How much stuff are they pilfering out of the lockers before the auction? Even the auctioneer was disappointed with the treatment by management. The district manager Heather was totally disrespectful, and just stood up for her lying employees without looking at any facts or evidence, would not even listen to the customer's story, refused to review security camera footage to check facts. She should not be in customer relations."

September 28, 2019
Rated 1.0 out of 5 stars Don Lager (on Google) at Life Storage, Mentor, OH (#121)

"Management is very poor there I would think twice before using There storage units."

September 28, 2019
Rated 1.0 out of 5 stars Lloyd Ulysses (on Google) at Life Storage, Mentor, OH (#121)

"Very irrational managers"

September 28, 2019
Rated 1.0 out of 5 stars Nikki L (on Google) at Life Storage, Mentor, OH (#121)

"Horrible staff. No customer service skills. Beyond Rude. DONT GO HERE!!"

September 28, 2019
Rated 1.0 out of 5 stars ashley Maxwell (on Google) at Life Storage, Mentor, OH (#121)

"Both Kelly and Heather are horrible at management positions!! Corporate should look into who they allow to manage their facilities!!!!"

September 27, 2019
Rated 1.0 out of 5 stars carlo baker (on Google) at Life Storage, Mentor, OH (#121)

"I rented a unit from one of their facilities in Orlando for a couple months, it was not a well maintained facility and a little pricey. I went with a competitor offering a higher quality facility at a fairly substantial savings. After seeing the recent example of how their central Ohio area manager behaves I'm quite happy that I'm not supporting this company, I will not do so in the future and look forward to sharing my opinion with friends and family."

September 27, 2019
Rated 1.0 out of 5 stars Kristine Wright (on Google) at Life Storage, Mentor, OH (#121)

"A terrible representation of management skills, disrespect to paying patrons, auctioneers ,and potential customers. As a woman in the position of management for several yrs, your district manager could certainly learn alot more about laws ,and costomer service. A review was requested, and this should have put a conversation on hold to do a review....not put down a costomer ...the quote "the costomer is allways right" doesnt allways mean they are but when it can be proven ,they deserve the benifit of the dought untill the review is done. Your district manager and facility manager have not represented your business in a very positive way. And i do foresee the loss of some loyal patrons. Even if it is one , I would hope this conserns you enough to address it . Thank you for listening"

September 27, 2019
Rated 1.0 out of 5 stars Marisa Trevena (on Google) at Life Storage, Mentor, OH (#121)

"shocking customer service"

September 27, 2019
Rated 1.0 out of 5 stars MissE Miss (on Google) at Life Storage, Mentor, OH (#121)

"Horrible customer service!"

September 27, 2019
Rated 1.0 out of 5 stars Adam Beshears (on Google) at Life Storage, Mentor, OH (#121)

"I went with a family member to a live storage auction at a life storage facility & was beyond unhappy with my visit. The employees were very rude & not helpful! I would suggest people pull there stuff out of storage & drop there rental agreement for the storage locker. This company is going downhill fast & when i looked on youtube to seebwho else is unhappy with this storage company i noticed a famous youtuber is furious with this company! So please save yourself grief & switch what company you use. Also the auctions are no longer worth attending."

September 26, 2019
Rated 1.0 out of 5 stars Anthony Shaw (on Google) at Life Storage, Mentor, OH (#121)

"Customer service is the worst. Spend your money someplace else.."

September 26, 2019
Rated 1.0 out of 5 stars mike bigelow (on Google) at Life Storage, Mentor, OH (#121)

"Due too the now exposed harassment of customers and the inability to understand not only Ohio state law but basic problem solving skills, I have lost all respect for the company and its treatment of legal customers and will not give any type of good review until they start treating people better in accordance with the state laws of witch they conduct business in or fire abusive to public involved personal along with public apology. I would have Givin no stars on Googles review but was not a option at the time of this review the lowest aloud was one star they do not deserve..."

September 26, 2019
Rated 1.0 out of 5 stars ndi Mari (on Google) at Life Storage, Mentor, OH (#121)

"I'll stick with U haul storage where I know i'll be treated fairly and with respect! What happened to "the customer is always right" while investigating both sides of a situation and resolving it? Not at this place! The GM Heather immediately accuses a paying customer of fabricating a situation that was brought on by herself and her 2 side kicks who work this location. Rude, Ignorant, & down right Disrespectful!!! Corporate needs to pull cameras and see what's going on with folks units that are up for auction!!"

September 26, 2019
Rated 1.0 out of 5 stars Shirley'sCreations (on Google) at Life Storage, Mentor, OH (#121)

"Life storage was very rude and very incorrect in how they treated a loyal customer. They were banned for absolutely nothing. They have security cameras and didnt even review them to prove what happened in this situation. Not a good company to do business with if they ban a loyal customer for nothing."

September 26, 2019
Rated 1.0 out of 5 stars Cesar Suguitan (on Google) at Life Storage, Mentor, OH (#121)

"Rude management. Disrespectful to customers. Why put up with this when there are so many other choices out there?"

September 25, 2019
Rated 5.0 out of 5 stars Deborah Edwards (on Google) at Life Storage, Mentor, OH (#121)

"Kelly was so helpful. Prices are great! Cant go wrong with life storage!="

September 25, 2019
Rated 5.0 out of 5 stars Aariel Scott (on Google) at Life Storage, Mentor, OH (#121)

"Kelly the store manager is very polite and helpful she extends her hand by offering discounts that fit customers needs and that was very appreciated"

September 18, 2019
Rated 5.0 out of 5 stars andrea cuff (on Google) at Life Storage, Mentor, OH (#121)

"Long term customer. Great service. Never have had a problem."

August 15, 2019

Features & Info

Contact-free rental with "Rent Now"

You can rent a storage unit without coming to our store office. Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.

Tips for packing your storage unit

If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.

Serving Cleveland, Mentor and Kirtland Hills

Our self storage facility on East Avenue is located south of the Lakeland Fwy, between Station St and Patterson Dr, near Bureau of Motor Vehicles. Click here for directions to this Life Storage.

At Life Storage Facility #121, we offer great property security systems and clean, affordable storage units to rent for the residents of Kirtland Hills, Mayfield, Waite Hill, and other neighborhoods in Mentor, OH. Call us with questions, reserve online, or click here to compare other storage units in Cleveland.

Rental Requirements:

  • Insurance required
  • Storage insurance available (third party)
  • $29 admin fee
  • Payments due monthly, with a minimum of one month rental

Payment Options:

  • Cash
  • Check
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Auto-payment