Self Storage Units near Cleveland in Mentor, OH, 44060

"Rented a storage locker, staff was professional and informative."

"Crystal was great in transitioning me to another unit, made the process very easy. I would recommend this facility to others."

"Miciah helped me find the perfect size for my stuff"

"Micah was very helpful and nice"

"Miciah and Crystal were great. Nice people and nice facilities. Thank you"

"If I could give you zero stars I would. I have been a tenant with my DJ business for 4 plus years at this location and 2 years at another location. I have always had 24 hour access due to owning a well established business. I do weddings and most of the time I finish up at midnight and want to drop off equipment. No longer having 24 hour access I may as well not have a climate controlled unit because my sensitive equipment is now sitting in my van overnight waiting for them to open the next day. There are dead bugs that have been laying in the hallway for 2+ weeks. I told the manager she was going to lose a 4 year tenant at almost $250 a month and she seems not to care. Crystal will have another open 10x15 climate controlled expensive unit available soon. If you want access before 6 or after 10 sorry for your luck. I will take my money somewhere it's appreciated. I don't want to speak to a middle man I asked the store manager or district manager to call me directly and I keep getting store associates middle manning the conversation. Be out by the 1st no problem. I'm pulling up tonight to load up and roll out."

"Storage Unit was great. Miciah was extremely helpful and provided great customer service!!!! i would definitely recommend this location."

"Always nice"

"Micah has has shown me great customer service....Very happy with his service..."

"I wish the rent won't go up"

"Very disrespectful and rude to costumers and don't like to rent to people Moving and storing stuff for you till you get back to get it out. I took my stuff elsewhere."

"Cost to much left for 2 years had rat poop all in it we didn't have rats mildew maybe good for a quick stroage but not a long storage"

"Moving across the country is super stressful, but finding a place to store all our belongings was a weight off our shoulders. Life Storage in Mentor was incredibly helpful and flexible despite being almost at max capacity. Kelly was very friendly and helpful!!"

"Great place to store whatever you may have and very reasonable prices. Kelly at the front desk is very friendly and very Professional"

"Associates are rude and unprofessional. Area manager is unprofessional. Shady business going on here."

"Search for "BANNED From Life Storage Abandoned Storage Unit Auctions" This company illegally banned a guy."

"Be careful."

"Area manager, Heather rude and disrespectful to people. Unwilling to work to resolve conflict with former costumer and listen constructively to their concerns and discrimination."

"Be careful who you pick. A company who operates only based on feelings, and isn’t willing to look at evidence is not someone you want to do business with."

"Having done business with this facility, and seeing how they treat there storage buyers I never will in the future do any business there.The Employees are rude to ccustomers and lie. After witnessing their behaviour towards buyers , It makes me sure I nor any of my family or friends will ever do business with this chain of Storage facilities again. Thee employees and district manager should all be fired for the lies I saw told by them.My friends and family spent thousands of dollars at your facilities in the past but never again.until they prove to us that the practices used at their facilities have been totally overhauled to reflect,Compassion,honestyand that we can count on fair treatment for all. Good day"

"This storage unit was vital to getting our house ready to sell and then move into our new house. The space provided was large and the climate control was stellar. Accessing the site was incredibly easy and I felt our items in storage was very secure and I felt very secure when on-site. When I moved out of the storage unit, the team automatically ended my rental agreement as they noticed immediately that the unit was emptied, cleaned, and lock was removed. I could not promote Life Storage enough, what a great experience!"

"Very nice, very helpful,,clean units"

"Repeat customer. Kelly's great..very friendly."

"Easy and convenient"

"Super friendly staff. Kelly and Karen are the best!!"

"It's convenient location for me but they have a lot of hidden costs and raised my rate $15 without warning, during holiday and covid!!"

"Awesome place! Nice people."

"Great customer service... Easy to access.. Pleasant"

"Its a good place to store stuff. And they have really good people there they always help out too."

"We used life storage to store some Of our furniture and boxes while we listed our house for sale. The employees are friendly and helpful. The units are clean and in great shape. I would recommend giving them a try if you need to store things."

"I had a great experience at Life Storage in Mentor & would highly recommend! The space is clean and safe. The staff is kind, and easy to work with. Kelly & Heather went above & beyond to work with me & earn my business! I am grateful for such a wonderful experience. Thank you!"

"Great location. Super secure! Highly recommend!"

"Basic place. Nothing special"

"The young ladies were very helpful, accommodating, professional and courteous. They made a typically stressful experience very pleasant. Would highly recommend."

"Do not use this storage company. Every year they have continued to raise my prices. I have a 5x10 unit that started out at $85 a month and AGAIN received a letter talking about "increased costs" will put my new payment at almost $125 a month. EVERY YEAR they raise your payments by $7-8 a month. Make sure everyone asks their storage facility how often they raise their prices and make sure it is your contract."