A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
Complete your rental payment and paperwork online and avoid a trip to our store office. Select the Rent Now filter to see qualifying spaces.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
Join our Wait List!
Please provide your contact information below, and we'll notify you when the space you're looking for is available.
Required fields are indicated with an asterisk (*)
An error has occurred! Please address the following errors and re-submit the form.
We at Life Storage want to maintain the best storage facilities in Mentor, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Rose was very knowledgeable and polite and professional. She made me feel very relaxed as we went through their process. I feel secure knowing that our material is safe here."
"This was the first storage unit I’ve ever had, and my experience was great. It was easy to get the unit, and they had lots of moving and storage supplies in the office for purchase too. I was able to pay my bills online, and could access the facility until 9pm, which was nice so I didn’t have to rush when I was moving."
"Crystal and rolls are very efficient The facility is very clean they always keep it up today. They are probably the most friendly people I ever met. You’re thinking of Storage please contact them at Life Storage"
"We have been with Life storage for few years now. Very nice facilities! Rose has been excellent for us anytime we had questions or concerns. Thank you!"
"5 Star! LIFE Storage is neat and clean. Easy to find your way around. Units are well cared for. Climate control units at perfect temperature. As for staff, Rose gave us exceptional service: efficient, friendly and knowledgeable. Highly recommended."
"Wonderful staff - especially Rose! Online reservation was easy, and when I had a minor issue that I had to go to the office for, Rose was super friendly and helpful. Would definitely recommend to family and friends!"
"If I could give you zero stars I would. I have been a tenant with my DJ business for 4 plus years at this location and 2 years at another location. I have always had 24 hour access due to owning a well established business. I do weddings and most of the time I finish up at midnight and want to drop off equipment. No longer having 24 hour access I may as well not have a climate controlled unit because my sensitive equipment is now sitting in my van overnight waiting for them to open the next day. There are dead bugs that have been laying in the hallway for 2+ weeks. I told the manager she was going to lose a 4 year tenant at almost $250 a month and she seems not to care. Crystal will have another open 10x15 climate controlled expensive unit available soon. If you want access before 6 or after 10 sorry for your luck. I will take my money somewhere it's appreciated. I don't want to speak to a middle man I asked the store manager or district manager to call me directly and I keep getting store associates middle manning the conversation. Be out by the 1st no problem. I'm pulling up tonight to load up and roll out."
"Very disrespectful and rude to costumers and don't like to rent to people Moving and storing stuff for you till you get back to get it out. I took my stuff elsewhere."
"Moving across the country is super stressful, but finding a place to store all our belongings was a weight off our shoulders. Life Storage in Mentor was incredibly helpful and flexible despite being almost at max capacity. Kelly was very friendly and helpful!!"
"Area manager, Heather rude and disrespectful to people. Unwilling to work to resolve conflict with former costumer and listen constructively to their concerns and discrimination."
"Be careful who you pick. A company who operates only based on feelings, and isn’t willing to look at evidence is not someone you want to do business with."
"Having done business with this facility, and seeing how they treat there storage buyers I never will in the future do any business there.The Employees are rude to ccustomers and lie. After witnessing their behaviour towards buyers , It makes me sure I nor any of my family or friends will ever do business with this chain of Storage facilities again. Thee employees and district manager should all be fired for the lies I saw told by them.My friends and family spent thousands of dollars at your facilities in the past but never again.until they prove to us that the practices used at their facilities have been totally overhauled to reflect,Compassion,honestyand that we can count on fair treatment for all. Good day"
"This storage unit was vital to getting our house ready to sell and then move into our new house. The space provided was large and the climate control was stellar. Accessing the site was incredibly easy and I felt our items in storage was very secure and I felt very secure when on-site. When I moved out of the storage unit, the team automatically ended my rental agreement as they noticed immediately that the unit was emptied, cleaned, and lock was removed. I could not promote Life Storage enough, what a great experience!"
"We used life storage to store some
Of our furniture and boxes while we listed our house for sale. The employees are friendly and helpful. The units are clean and in great shape. I would recommend giving them a try if you need to store things."
"I had a great experience at Life Storage in Mentor & would highly recommend! The space is clean and safe. The staff is kind, and easy to work with. Kelly & Heather went above & beyond to work with me & earn my business! I am grateful for such a wonderful experience. Thank you!"
"The young ladies were very helpful, accommodating, professional and courteous. They made a typically stressful experience very pleasant. Would highly recommend."
"Do not use this storage company. Every year they have continued to raise my prices. I have a 5x10 unit that started out at $85 a month and AGAIN received a letter talking about "increased costs" will put my new payment at almost $125 a month. EVERY YEAR they raise your payments by $7-8 a month. Make sure everyone asks their storage facility how often they raise their prices and make sure it is your contract."
"Not happy with this place. Brother been storing there for many months. He has been in va hospital in cleveland. So i went to make payment for him. Charging me 30 some dollars late fee. I dont have thst xtra money being on disability. Asked if could drop late fee.due to him being in hosptal. NO THEY WILL NOT. when you call there they never answer phone. Have went there during posted buisnesd hours and found sign on door be back. I was going to rent there when o clean out aunts condo to sell. Will never happen
.also time to move brother out."
"Management is horribly rude to their customers and they tell lies in a public venue about their customers too. Prospective customers should run from this business like their hair is on fire. You've been warned!"
"The ladies in the office did an outstanding job. The facility was clean and neat. Having never used a storage facility, we were pleasantly surprised with how easy it was and accessible. Would recommend Life Storage to anyone."
"This location has very rude employees. Heather in particular needs retraining or fired. I would fire because her level of hate is near impossible to change."
"Life storage was very rude and very incorrect in how they treated a loyal customer. They were banned for absolutely nothing. They have security cameras and didnt even review them to prove what happened in this situation. Not a good company to do business with if they ban a loyal customer for nothing."
"Don't go to this place. They don't want your money. Why not figure out what is going on rather than jump to conclusions and ban people for no reason?"
"Utterly rude and disrespectful employees and management. The auction peocedures need to be changed. How much stuff are they pilfering out of the lockers before the auction? Even the auctioneer was disappointed with the treatment by management. The district manager Heather was totally disrespectful, and just stood up for her lying employees without looking at any facts or evidence, would not even listen to the customer's story, refused to review security camera footage to check facts. She should not be in customer relations."
"I rented a unit from one of their facilities in Orlando for a couple months, it was not a well maintained facility and a little pricey. I went with a competitor offering a higher quality facility at a fairly substantial savings. After seeing the recent example of how their central Ohio area manager behaves I'm quite happy that I'm not supporting this company, I will not do so in the future and look forward to sharing my opinion with friends and family."
"A terrible representation of management skills, disrespect to paying patrons, auctioneers ,and potential customers. As a woman in the position of management for several yrs, your district manager could certainly learn alot more about laws ,and costomer service. A review was requested, and this should have put a conversation on hold to do a review....not put down a costomer ...the quote "the costomer is allways right" doesnt allways mean they are but when it can be proven ,they deserve the benifit of the dought untill the review is done. Your district manager and facility manager have not represented your business in a very positive way. And i do foresee the loss of some loyal patrons. Even if it is one , I would hope this conserns you enough to address it . Thank you for listening"
"I went with a family member to a live storage auction at a life storage facility & was beyond unhappy with my visit. The employees were very rude & not helpful! I would suggest people pull there stuff out of storage & drop there rental agreement for the storage locker. This company is going downhill fast & when i looked on youtube to seebwho else is unhappy with this storage company i noticed a famous youtuber is furious with this company! So please save yourself grief & switch what company you use. Also the auctions are no longer worth attending."
"Due too the now exposed harassment of customers and the inability to understand not only Ohio state law but basic problem solving skills, I have lost all respect for the company and its treatment of legal customers and will not give any type of good review until they start treating people better in accordance with the state laws of witch they conduct business in or fire abusive to public involved personal along with public apology. I would have Givin no stars on Googles review but was not a option at the time of this review the lowest aloud was one star they do not deserve..."
"I'll stick with U haul storage where I know i'll be treated fairly and with respect! What happened to "the customer is always right" while investigating both sides of a situation and resolving it? Not at this place! The GM Heather immediately accuses a paying customer of fabricating a situation that was brought on by herself and her 2 side kicks who work this location. Rude, Ignorant, & down right Disrespectful!!! Corporate needs to pull cameras and see what's going on with folks units that are up for auction!!"
"Life storage was very rude and very incorrect in how they treated a loyal customer. They were banned for absolutely nothing. They have security cameras and didnt even review them to prove what happened in this situation. Not a good company to do business with if they ban a loyal customer for nothing."
"This self storage location is in a great area easy to get to very friendly staff. Kelly and Karen were very quick and helpful with everything I needed to know."
"Highly recommend. Efficient and helpful. I also went here because I found it was the best bang for the buck! Karen and Kelly were easy to work with and talk to. I recommend working with them if you can."
"I have been returning for 5years years now. Storing a vehicle for the winter. It ha always been a good experience. Convenient location friendly knowledgeable staff."
"SERVICE WITH A SMILE. Kelly is always very helpful and has all the answers to any of my questions! Would recommend renting a storage unit from MENTOR LIFE STORAGE anyday!!!"
"Everyone there is great. Every time I came to visit they were always friendly and helpful. I'm grateful I was able to store my items until I could buy a new home and know that they were safe. If I needed to again I would definitely use this facility again. I have already suggested Life Storage to friends."
"I want to say thank you for your kindness and understanding regarding the death of my husband. I have used your service twice and I defininetly would recommend you, and if needed would use you again."
"I'm a picky consumer. The rental of the unit at Uncle Bob's in Mentor Ohio was one of the best customer experiences that I have had. The central telephone intake person was exceptional - fast, efficient and answered all my questions. The gentleman who staffs the actual storage building was tremendous - kind, courteous,professional. Because of this experience I will choose Uncle Bob's every year for my storage needs."
"Transferred from another UBS facility which I found to be very helpful; Mentor has Bart and I have been very much impressed at his demeanor and attitude. Also very helpful."
"The only issue I had when I visited my storage unit one early evening is that the gate was open when I got there. It was past business hours and the office was closed. I did not see anyone exit the property when I arrived and I drove around the complex and did not see any vehicles there. I am not sure why the gate was open, but I made sure it closed when I left. "
"Uncle Bob's storage made a stressful time much better. It was easy to rent a nice, heated unit and get in the unit in a quick manner. Everything was accessible and great. I would use Uncle Bob's again if I had the need."
"Snow was not removed from the front of my storage unit. Could not enter unit until I went to the office to get a snow shovel. I would think that would have been done in advance as part of the rental committment.
"
"Everything is great! The only thing that bothers me is the quality of snow removal there, at my location. Even though they come through and plow, it is a crappy job...a few passes and that's it...not the best for what you are paying for. Other than that, everything is fine! Thank you!"
"Well, last year I needed to get rid of an old refrigerator, and the staff went out of their way to locate and contact a scrap metal collector to haul it off. That's just one of several above-and-beyond-the-call-of-duty things they've done to help me out."
"The people who work in Mentor are very friendly and helpful. Great at customer service.
I have had my storage since June and am very pleased with it. It is actually nicer than I expected. The door in on the inside and I thought I would have to open it from the outside. So it is very warm when I need to get something out. Thank you for the great service."
"I was completely satisfied and was impressed with the kindness and helpfulness of each person who helped me when I came to the office. It was a pleasure to do business with Uncle Bob's staff"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Cleveland, Mentor and Kirtland Hills
Our self storage facility on East Avenue is located south of the Lakeland Fwy, between Station St and Patterson Dr, near Bureau of Motor Vehicles. Click here for directions to this Life Storage.
At Life Storage Facility #121, we offer great property security systems and clean, affordable storage units to rent for the residents of Kirtland Hills, Mayfield, Waite Hill, and other neighborhoods in Mentor, OH. Call us with questions, reserve online, or click here to compare other storage units in Cleveland.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Tue: Closed
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 6:00 am - 9:00 pm
Tuesday: 6:00 am - 9:00 pm
Wednesday: 6:00 am - 9:00 pm
Thursday: 6:00 am - 9:00 pm
Friday: 6:00 am - 9:00 pm
Saturday: 6:00 am - 9:00 pm
Sunday: 6:00 am - 9:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
