Self Storage Units near Alstonburg in Raleigh, NC 27608

"1. the unit smells heavily of cigarette smoke 2. I went to drop my stuff off because I’m rapidly trying to move...my better half made the account, we share the same address etc, they deleted the code somehow. Although I have all her info they will not let me get the code. I’ve been sitting wasting time while she’s been trying to work on the house and now she has to waste her time to call in. So note to self, do not let your spouse rent the unit if you’ll be the one dropping stuff off. Side note, she put me on the account so it isn’t like they’d be giving access to a stranger"

"so helpful and kind!!"

"Michael Wilson was fantastic! Made the move in process super seamless. Appreciate him and life storage team!"

"I came into the McNeil Street location to rent a storage space & surprised to see Michael Patterson. He helped me 5 years ago when I had my business storage there. He is the nicest man and always greets you with a huge smile. He had moved to the Wake Forest location years ago and missed seeing him. What a great man that’s always very professional, friendly and kind! It was a pleasure to rent from him today!!"

"Went to my storage unit and the lock was changed, no one was at the office to get me in. When I called to see what was on I asked why I didn't receive an email about anything. The woman on the phone kept interrupting me and when I brought it up she got defensive about it. Customer feedback is not welcomed no matter how nice you say it. Too expensive and no communication should of gone with the other location in Raleigh."

"Worst Storage Facility Ever. They changed lock without notifying me or the emergency number on file nor by email. I arrive to the unit after a 6 hour drive and I can't access my belongings. Emergency number are not helpful. They just keep saying we will inform the operations team and thats it; no one is there to assist and I have never missed or even been late in any of the monthly payments. Will probably see a lawyer for all the damage and loss caused by such inconvenience. STAY AWAY FROM THIS PLACE!!"

"I have established a good relationship with the staff. Wilma is first class and has a great sense of humor. Life Storage could sure use more Wilma's. Gene is first class as well."

"Rented a 5x5 unit there today for a move from SC. Everything went very well and efficient. Friendly atmosphere and very helpful to get me started to get to the unit and unload my car."

"Gene was very helpful and got everything set up for us, making sure we had the right lock and were happy with the size of our unit."

"Front desk was very helpful an informative quick process"

"Life storage is great and the staff is so friendly, you guys are super awesome!!!!!"

"Great location, service and price!!"

"This is the worst customer service I have received in Raleigh. The front desk staff was very impatient and rude when I simply had questions about the services and units they offered. I originally called inquiring about a specifically sized unit, so they said they would hold the unit for me until the following day. When I arrived, they did not have the unit I desired, so I had to pay more for a larger unit that was available. They also advertise a free moving truck with the purchase of a rental unit, but they don't even own or have access to a truck. I know times are hard, but I was really taken aback by the poor customer service here. Extremely disappointed with my decision to do business here, and I wish I could have supported a different small business."

"Clean storage units"

"They was not a good company to me my stuff they going to pay my stuff because it have been rained on an messed up"

"Great Service! Very helpful! I would highly recommend using Life Storage!"

"Loved my experience today with Life Storage in Raleigh (Mcneal st). Wilma (I believe was her name) was fantastic to work with and did a great job setting me up with my new unit. Very easy and fair prices!"

"This company is exploitative. They acquired my facility, raised my rate and the only way I know this is that I was abruptly denied access to my unit. They could have contacted everyone and courteously explained the takeover and what was necessary to switch over accounts. They did nothing."

"This is a great place to store you stuff you need secured lots experience with this facility if you need anything from them just they are happy to help great experience all around"

"Good experience"

"Great Team, very flexible and easy to work with. Any time again. Thank you."

"The gentleman who helped us with car storage on August 25th was incredibly professional, courteous and kind. He had an amazingly positive attitude as he helped us finalize our rental plans. He even swept up debris in the rental unit to ensure that it was extra clean. It was a delight doing business with him, and I highly recommend Life Storage."

"One of the better storage places I've seen."

"Ms. Wilma was a charm to work with. She made everything very easy for me. Great location and excellent customer service."

"Wilma is friendly and knows what she is doing. Great experience with this storage company."

"Dropped out my boat today and it was the easiest process. Wilma and the staff were extremely helpful and took time to help me find the correct storage area. They provided me with all of the information I needed and made the whole process painless. Highly recommend their storage facility. I'll plan on using them in the future!"

"The tenants are very polite and thoughtful"

"Great place to store your things"