Customer Reviews - Life Storage #27, Raleigh
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We at Life Storage want to maintain the best storage facilities in Raleigh, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Raleigh (#027)
4.85 out of 5
based on 27 of our most recent Reviews
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5.0 out of 5
"the gentlemen that work there are very friendly and love working with them getting set up for the first time"
July 23, 2019
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5.0 out of 5
"The office staff (Mike, Gene, & Carol) of the McNeil Street, RALEIGH, NC location are GREAT representatives of your business... ALWAYS helpful and friendly.
Thanks!"
April 26, 2019
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5.0 out of 5
"I am glad that I could take advantage of your storage service. If I need it again, I will certainly check in with you.
Thanks"
January 23, 2019
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5.0 out of 5
"Staff was on point and accomdated every request. Mike especially was always helpful."
July 23, 2018
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5.0 out of 5
"Mike Wilson is very knowledgeable and helpful. Life Storage is lucky to have him."
April 29, 2018
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- Leonard from Rocky Mount, NC
5.0 out of 5
"Job well done please keep it up great service great work ??"
April 28, 2018
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5.0 out of 5
"The guys that worked in the office were very nice and always helpful. I really liked this place and will rent there again of I ever need to."
October 24, 2017
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4.0 out of 5
"You were close, and convenient, hope to use again in the near future."
September 24, 2017
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- Kimberly from Raleigh, NC
5.0 out of 5
"Carol & Mike are awesome!! Carol helped me figure out the best options for my space selection and was very positive and knowledgeable. The place looks great , clean, safe & well-maintained. Great experience!"
October 24, 2016
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5.0 out of 5
"Carol is awesome! She is friendly, knowledgeable and professional. I appreciated her warm personality and attention to detail. thank you Carol!"
October 11, 2016
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5.0 out of 5
"Both members of the team I worked with were wonderful and incredibly helpful as I transitioned to moving into my first home. I couldn't have asked for a better experience. Knowing my stuff was in good care while I handled the stress of buying a house was so great. Thank you!"
August 23, 2016
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4.7 out of 5
"Both people that I dealt with were very nice and very helpful. "
July 26, 2016
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5.0 out of 5
"The sales associate was very helpful. All of my needs were met."
July 21, 2016
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5.0 out of 5
"Both Carol and Mike were very accommodating, pleasant and eager to help."
June 13, 2016
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5.0 out of 5
"Carol and Mike seemed to understand that we were unsure of what we needed, were super flexible, and more than willing to guide us through the process of renting out a climate controlled space. They were easy going, knew their jobs, and on more than one occasion, went beyond what they needed to do for us, as we figured out the whole process. They are a great asset to your organization."
February 14, 2016
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- Daulton from Glen Allen, VA
4.7 out of 5
"Good experience overall. Staff was.very helpful. Rental truck option during 1st visit was big help. "
January 24, 2016
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4.5 out of 5
"No huge issues. Just wish I had a light in my unit. Everything else was great."
August 26, 2015
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4.7 out of 5
"I was provided all choices to spaces and given a tour."
March 26, 2015
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5.0 out of 5
"the property was always very clean. it's a great location, convenient and scenic next to the wooded greenway. Carol and Bill were always great to see around. "
February 23, 2015
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4.9 out of 5
"The staff was always helpful and kind. I sensed they actually cared about their work!! "
September 23, 2014
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5.0 out of 5
"Carol was absolutely amazing. She made arrangements for me because the location I made a reservation with was closed and it was very short notice. She contacted me promptly as soon as knew. Great service! Great person!! "
July 14, 2014
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- Maggie from Knightdale, NC
5.0 out of 5
"Customer service and overall knowledge of Representative was outstanding."
May 29, 2014
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- Katherine from Raleigh, NC
5.0 out of 5
"Michael and Carol are excellent representatives of your company. We now have a second storage unit in our family based on our recommendation to my parents. Keep up the good work.
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March 25, 2014
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5.0 out of 5
"Very satisfied with how I was handled and I appreciate my monthly fee being charged automatically so I don't have to worry about it. "
February 25, 2014
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4.6 out of 5
"The only thing I would change is to have a light in each storage unit."
February 25, 2014
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4.5 out of 5
"The staff is very professional and work to quickly process the payments I give for rental fees."
February 25, 2014
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4.6 out of 5
"You guys are professional and supportive. Your response to my concerns are out-right neighborly. Thanks "
October 04, 2013
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