Self Storage Facility near Alstonburg in Raleigh, NC 27608

"It was the best service I've ever had 5/5 stars"

"Miss Wilma and Adrian were really nice and extremely helpful! Highly recommend!!"

"Wilma was super helpful and friendly."

"Wilma took great care of us. Thanks"

"Manager is very courteous and space is very clean."

"Wilma was amazing. She was very helpful and professional. Highly recommend"

"The manager was extremely helpful in explaining our options and helping us get all set up with our unit. We highly recommend working with Wilma Lake, the manager on duty. She is excellent and professional!"

"I just wanted to let you know how much I appreciate the excellent customer service I received regarding the rental of my storage units. It's important to me to know that the storage facility where I keep my belongings is managed with excellent customer service in mind. In every interaction I have had with Ms. Wilma Lake, she has been so helpful and has gone the extra mile to provide the very best customer service. I am also grateful for what regional management does and for how that is reflected in the excellent customer service provided by your top notch team member, Ms. Wilma Lake. Thanks so much!"

"Great service, easy to deal with and smooth transaction. I have moved units 2-3 times within this facility and Wilma has been nothing fantastic."

"Great service Pete and Wilma..Go guys"

"Great customer service"

"Excellent service from Wilma! Very friendly and helpful with getting our storage unit assigned and settled. She explained everything in an easy and understandable way. She made the complete process simple and quick. Highly recommend renting from Life Storage."

"Rented a storage unit from Life Storage in Raleigh NC. Wilma was so helpful in setting everything up for the rental unit. She made the entire process simple and easy. She is definitely a hard working trying to juggle all the customers who were waiting. Appreciate her attention with getting us in our rental unit and on our way. Thank you Wilma for the outstanding customer service!!"

"Outstanding customer service and patience"

"VERY helpful!!!!!"

"Wilma was Great!! Let’s you know everything up front and to the point. I could have done everything online but decided to come in and finish the paper work with Wilma because she was so friendly when I came through to check out storage units in the area! John Davis"

"Wilma Lake was amazing and very helpful."

"Good clean storage in a very safe and convenient location. The staff is more than willing to assist with any needs that you may have. I actually had to move to a larger unit pretty quickly and they figured out something very quick for me. If I ever find myself back in the Raleigh area this will be my go to option for storage! Highly recommended as a great provider of storage in Raleigh!!"

"Great location and AMAZING customer service. Cannot say enough great things about this location."

"1. the unit smells heavily of cigarette smoke 2. I went to drop my stuff off because I’m rapidly trying to move...my better half made the account, we share the same address etc, they deleted the code somehow. Although I have all her info they will not let me get the code. I’ve been sitting wasting time while she’s been trying to work on the house and now she has to waste her time to call in. So note to self, do not let your spouse rent the unit if you’ll be the one dropping stuff off. Side note, she put me on the account so it isn’t like they’d be giving access to a stranger"

"so helpful and kind!!"

"Michael Wilson was fantastic! Made the move in process super seamless. Appreciate him and life storage team!"

"I came into the McNeil Street location to rent a storage space & surprised to see Michael Patterson. He helped me 5 years ago when I had my business storage there. He is the nicest man and always greets you with a huge smile. He had moved to the Wake Forest location years ago and missed seeing him. What a great man that’s always very professional, friendly and kind! It was a pleasure to rent from him today!!"

"Went to my storage unit and the lock was changed, no one was at the office to get me in. When I called to see what was on I asked why I didn't receive an email about anything. The woman on the phone kept interrupting me and when I brought it up she got defensive about it. Customer feedback is not welcomed no matter how nice you say it. Too expensive and no communication should of gone with the other location in Raleigh."

"Worst Storage Facility Ever. They changed lock without notifying me or the emergency number on file nor by email. I arrive to the unit after a 6 hour drive and I can't access my belongings. Emergency number are not helpful. They just keep saying we will inform the operations team and thats it; no one is there to assist and I have never missed or even been late in any of the monthly payments. Will probably see a lawyer for all the damage and loss caused by such inconvenience. STAY AWAY FROM THIS PLACE!!"

"I have established a good relationship with the staff. Wilma is first class and has a great sense of humor. Life Storage could sure use more Wilma's. Gene is first class as well."

"Rented a 5x5 unit there today for a move from SC. Everything went very well and efficient. Friendly atmosphere and very helpful to get me started to get to the unit and unload my car."

"Gene was very helpful and got everything set up for us, making sure we had the right lock and were happy with the size of our unit."

"Front desk was very helpful an informative quick process"

"Life storage is great and the staff is so friendly, you guys are super awesome!!!!!"

"Great location, service and price!!"

"This is the worst customer service I have received in Raleigh. The front desk staff was very impatient and rude when I simply had questions about the services and units they offered. I originally called inquiring about a specifically sized unit, so they said they would hold the unit for me until the following day. When I arrived, they did not have the unit I desired, so I had to pay more for a larger unit that was available. They also advertise a free moving truck with the purchase of a rental unit, but they don't even own or have access to a truck. I know times are hard, but I was really taken aback by the poor customer service here. Extremely disappointed with my decision to do business here, and I wish I could have supported a different small business."

"Clean storage units"

"They was not a good company to me my stuff they going to pay my stuff because it have been rained on an messed up"

"Great Service! Very helpful! I would highly recommend using Life Storage!"

"Loved my experience today with Life Storage in Raleigh (Mcneal st). Wilma (I believe was her name) was fantastic to work with and did a great job setting me up with my new unit. Very easy and fair prices!"

"This company is exploitative. They acquired my facility, raised my rate and the only way I know this is that I was abruptly denied access to my unit. They could have contacted everyone and courteously explained the takeover and what was necessary to switch over accounts. They did nothing."

"This is a great place to store you stuff you need secured lots experience with this facility if you need anything from them just they are happy to help great experience all around"

"Good experience"

"Great Team, very flexible and easy to work with. Any time again. Thank you."

"The gentleman who helped us with car storage on August 25th was incredibly professional, courteous and kind. He had an amazingly positive attitude as he helped us finalize our rental plans. He even swept up debris in the rental unit to ensure that it was extra clean. It was a delight doing business with him, and I highly recommend Life Storage."

"One of the better storage places I've seen."

"Ms. Wilma was a charm to work with. She made everything very easy for me. Great location and excellent customer service."

"Wilma is friendly and knows what she is doing. Great experience with this storage company."

"Dropped out my boat today and it was the easiest process. Wilma and the staff were extremely helpful and took time to help me find the correct storage area. They provided me with all of the information I needed and made the whole process painless. Highly recommend their storage facility. I'll plan on using them in the future!"

"The tenants are very polite and thoughtful"

"Great place to store your things"

"Nice storage..."

"the gentlemen that work there are very friendly and love working with them getting set up for the first time"

"Had what I needed"

"Very nice and clean place . Mike take care of us. He makesure we got everything. He even allow us to move in and out after hour . So you don't have to stress and rushing. Best customer service and friendly."

"It was as an overall great experience"

"The office staff (Mike, Gene, & Carol) of the McNeil Street, RALEIGH, NC location are GREAT representatives of your business... ALWAYS helpful and friendly. Thanks!"

"Mike likes to do things on a first name basis. The friendliness only enhances the well-kept property. I was made to feel I was doing them a favor. Mike even looked for some ways to save me some money. AND he took the trouble to make sure he pronounced my name right. That bodes well for our association!"

"We received the best service. I definitely recommend!"

"Michael is both helpful and a pleasure to deal with. I will come back here again if I need storage."

"The guys are very helpful. I love it there"

"Manager Michael was great and personable and rates are competitive"

"Nice storage unit and the manager is great to work with!"

"Very friendly guys, courteous and efficient service."

"Best customer service I've ever received! Michael Wilson was awesome. Helped me with any and everything. Will tell everyone I know to go here. Thank you!"

"...Clean, convenient and well-maintained. Mike, the site manager, is professional and very helpful. Thanks for providing a safe and secure facility!"

"Thank you for helping me in the time of need."

"I am glad that I could take advantage of your storage service. If I need it again, I will certainly check in with you. Thanks"

"Gene & Michael at Life Storage are great!! Ive had 3 different units here & their personable and professional service has been the thing that keeps me coming back. Thank you for keeping my stuff safe & secure. Appreciate you!"

"Great to work with and very helpful!"

"Convenient location, great value and service! I have been pleased with my experience."

"Staff was on point and accomdated every request. Mike especially was always helpful."

"Mike Wilson is very knowledgeable and helpful. Life Storage is lucky to have him."

"Job well done please keep it up great service great work ??"

"Mike is a wonderful addition to this location!!!"

"The guys that worked in the office were very nice and always helpful. I really liked this place and will rent there again of I ever need to."

"You were close, and convenient, hope to use again in the near future."

"Very friendly service and nice clean storage unit. "

"made it easy"

"exceeded "

"Carol & Mike are awesome!! Carol helped me figure out the best options for my space selection and was very positive and knowledgeable. The place looks great , clean, safe & well-maintained. Great experience!"

"Carol is awesome! She is friendly, knowledgeable and professional. I appreciated her warm personality and attention to detail. thank you Carol!"

"Both members of the team I worked with were wonderful and incredibly helpful as I transitioned to moving into my first home. I couldn't have asked for a better experience. Knowing my stuff was in good care while I handled the stress of buying a house was so great. Thank you!"

"Both people that I dealt with were very nice and very helpful. "

"The sales associate was very helpful. All of my needs were met."

"Everything has gone smoothly and easily"

"Both Carol and Mike were very accommodating, pleasant and eager to help."

"No problems. I felt taken care of. Thanks! "

"Carol and Mike seemed to understand that we were unsure of what we needed, were super flexible, and more than willing to guide us through the process of renting out a climate controlled space. They were easy going, knew their jobs, and on more than one occasion, went beyond what they needed to do for us, as we figured out the whole process. They are a great asset to your organization."

"Good experience overall. Staff was.very helpful. Rental truck option during 1st visit was big help. "

"The managers were always helpful and friendly "

"No huge issues. Just wish I had a light in my unit. Everything else was great."

"Great service!"

"Great staff!"

"the property was always very clean. it's a great location, convenient and scenic next to the wooded greenway. Carol and Bill were always great to see around. "

"Management is flexible and considerate."

"everythingtaking care ofusually smoothly"

"A mite Expensive"

"The staff was always helpful and kind. I sensed they actually cared about their work!! "

"Price is high. Insurance requirement is rip off."

"Carol was absolutely amazing. She made arrangements for me because the location I made a reservation with was closed and it was very short notice. She contacted me promptly as soon as knew. Great service! Great person!! "

"Customer service and overall knowledge of Representative was outstanding."

"Michael and Carol are excellent representatives of your company. We now have a second storage unit in our family based on our recommendation to my parents. Keep up the good work. "

"Very organized. Good service. Nice facility."

"The only thing I would change is to have a light in each storage unit."

"Very satisfied with how I was handled and I appreciate my monthly fee being charged automatically so I don't have to worry about it. "

"The staff is very professional and work to quickly process the payments I give for rental fees."

"Great experience with a great company!"

"You guys are professional and supportive. Your response to my concerns are out-right neighborly. Thanks "

"Great customer service!"