Self Storage Facility near Parkland in Raleigh, NC 27603

"He’s awesome!"

"John and his team have great customer service. Made the whole renting process very simple. I would highly recommend to anyone. Plus, the prices are great."

"Nice folks but if you need a drive up unit verify that it doesn't have the foot+ step up into the unit as it seems that most of them do. So that was a waste of my money and time."

"Store Manager John and his associates are knowledgeable and always eager to help. Store is kept clean and stocked with moving supplies. Highly recommend Life Storage #32, South Wilmington St., Raleigh, NC."

"John is the best"

"Service was great sam was a good help."

"John was very helpful and nice"

"John is awesome. He made the process harmless."

"excellent service. super-friendly staff."

"This place is great!  Climate controlled, elevators and carts to use, and super friendly staff. Jake walked me through all options without pressure. He also showed me how to access the gate and building. The A/C really helped on a 97 degree day!  He also got me a bottle of water when I looked like I was going to pass out. He really went above and beyond and the company needs to know that. Thanks so much!"

"Customer service was excellent the agent was very professional which I appreciate. Keep up the good work Sam."

"John is the best!!"

"Very polite and flexible. The staff helped me find a great unit and on short notice. Jake in particular was a great help!"

"Well.. it was a place. My storage fee went up and a cat managed to rip and urinate on my furniture.. the location at McNeil street seems to be employed by a difficult person to communicate with..just wish I had chosen a facility that paid more attention to service and maintenance."

"To whomever it may concern, I appreciate John so much. He walked me through setting up my autopay that I thought I had done last month but it had not taken effect. He was so pleasant to work with and provided stellar customer service to me to get that established. If I have to deal with anyone from Life Storage in the future, I hope they provide service just like John! Thank you again so very much. I'm so grateful!"

"John was so nice and welcoming 😊"

"John and Sam are awsome!"

"John was great! Excellent service, and very fast!"

"The young man working in the office was extremely knowledgeable and helpful in my search for a storage unit. The location was clean and convenient for me. I highly recommend to anyone looking for a reasonably priced storage facility"

"Great experience with super friendly staff. Clean facilities."

"Staff was very nice I recommend"

"Kera was amazing. She was quick, knowledgeable, and very friendly. I picked this location bc of her. I do like the facility as well. Very convenient and reasonably priced."

"Kera did a amazing job great customer service and very helpful with giving information about the storages"

"Thanks John 😊"

"Kept my items in here for 10 months. Never had any issues with storage or paying online. Would recommend."

"John was awesome. I had to move some things very last minute and he was able to get me into a unit immediately and even showed me around to a few of them. Super friendly plus very convenient, clean storage"

"Kera was awesome"

"Awesome experience, very professional! Quick and easy"

"Love 💗 this place! John was so helpful and they deliver what they promise. Great customer service, helpful suggestions and John answered all my questions."

"Kera at LifeStorage was very helpful and provided the best price..!!! Thanks"

"Great service from Kera!"

"Jekera was so nice and helpful"

"I want to thank John at S. Wilmington location in Raleigh NC for his professionalism. He provided great information about my unit. I had a overall great experience at Life Storage and I highly recommend them to everyone."

"Zo was a BIG HELP!!! 😊"

"I want to give kudos to John at the Wilmington Street storage facility in Raleigh, NC. John was very knowledgeable about the available units that I viewed today. He was very courteous and professional to me, as we went through the process of choosing the best unit for my storage needs and setting up my personal account. I would highly recommend Life Storage to anyone for storing property. Did I mention the free rental van that is available for transporting my property? See for yourself! You can thank me later. 😉😊😉😊😉"

"A great help in time of need, that's Jon (hope I spelled it right). Couldn't use the space I had, but still gave great service."

"Elevator been out for a month!"

"Had a great experience with Carol. Very friendly and helpful."

"Been here a minute met Carol today she is very helpful!!"

"Carol is very cordial and efficient enjoyed talking to her. Thanks"

"Nice clean facility, always friendly."

"Really like the rent now option they have."

"Nice place at more than a reasonable price"

"I have rented storage units from Life Storage several times. This is a wonderful place, and Dalton is great to work with! He is fast and efficient, and has been very helpful making the moving and storing process easy. Thank you Dalton!"

"The process was quick and easy. Shawn was very kind and explained everything well. I would highly recommend this storage facility."

"You provided great customer service."

"The facility was exceptionally clean and staff very helpful. Very impressed!"

"Great place to store stuff!"

"They are very helpful and offer great service"

"Shawn made my visit extremely pleasant he was funny and had all the answers to my questions"

"Shawn helped me with the storage space I needed for my business. Everything with setup went smoothly; the on-site rental truck was a life saver! Sorry far so good -- I'm looking forward to many years with life storage in Raleigh!"

"Wilma is friendly and she really appears to like her job!"

"I just became a client 6 months ago and my rate is already increasing by $15 per month ($13 unit + $2 insurance inceases per month). I was shocked to see the monthly insurance rate increased as well without a change in the coverage. What seemed like a GREAT deal for my long-term storage needs is now a concern. At this rate, I'll need to sell off my furniture and just remove everything from my storage unit when the next rate hike occurs in 6 months so, which is disappointing."

"Great service, rates, and storage units. Mrs Wilma and Mr Shawn were very helpful in securing a unit for me that fits my needs. They also worked diligently to make sure my reservation and pre move in process went smoothly. Very clean and nice climate controlled building for climate controlled units."

"Great staff!! Clean facility"

"Luv the staff & they are always friendly!"

"Great rates. Mrs. Wilma couldn't have been any more helpful. Really well taken care of facility"

"Mice! Mice everywhere! I honestly don't know what to say other than beware of high ratings on Google or other sites because when you first walk in to rent a unit the manager, Wilma pressures you to leave a review. Like before you even finish your paperwork. I get it, she's old and doesn't really know how technology works (more on that in a minute) but she was really pushy about it, even after I told her I'd wait to leave a review until after I'd rented for awhile. I should have left right then. I rented here because it was close my house, and I just needed somewhere easy to store two kayaks, my extra computer monitor, and some outdoor furniture after I moved to a smaller place. Oh, and I had a window ac unit. I put it all there and didn't go back for a couple of weeks until my fiancée and I wanted to use the kayaks. When we went back everything with covered in mouse droppings and pee. We cleaned everything up and (naively so) hoped that would be the end of it because there was nothing in our unit that is usually known for attracting mice. Came back the next time to more of the same and also found that they'd chewed though the ac unit and basically destroyed everything. We took pictures and went to the office building to file an insurance claim only to have Wilma say that she only trusted pictures she took. We walked her to our unit so she could take her pictures, but she couldn't get her camera to work. I reviewed everything with her and texted her the pictures I had taken. She said that she would start the insurance claim and that I'd hear something in a couple of days (to keep the process moving). I never did, and also never was able to get an answer from she or anyone else working there. I gave up and cut my losses - which ended up being hundreds of dollars in lost and destroyed stuff. I've rented storage units all over and have never had such a gross or unhelpful experience - you're better off going absolutely anywhere else."

"Mice! Mice everywhere! Run away and take your money somewhere else. Also beware of high ratings on Google or other sites because when you first walk in to rent a unit the manager, Wilma pressures you to leave a review. Like before you even finish your paperwork. I get it, shes old and doesnt really know how technology works (more on that in a minute) but she was really pushy about it, even after I told her Id wait to leave a review until after Id rented for awhile. I should have left right then. I rented here because it was close my house, and I just needed somewhere easy to store two kayaks, my extra computer monitor, and some outdoor furniture after I moved to a smaller place. Oh, and I had a window ac unit. I put it all there and didnt go back for a couple of weeks until my fiancée and I wanted to use the kayaks. When we went back everything with covered in mouse droppings and pee. We cleaned everything up and (naively so) hoped that would be the end of it because there was nothing in our unit that is usually known for attracting mice. Came back the next time to more of the same and also found that theyd chewed though the ac unit and basically destroyed everything. We took pictures and went to the office building to file an insurance claim only to have Wilma say that she only trusted pictures she took. We walked her to our unit so she could take her pictures, but she couldnt get her camera to work. I reviewed everything with her and texted her the pictures I had taken. She said that she would start the insurance claim and that Id hear something in a couple of days (to keep the process moving). I never did, and also never was able to get an answer from she or anyone else working there. I gave up and cut my losses - which ended up being hundreds of dollars in lost and destroyed stuff. Ive rented storage units all over and have never had such a gross or unhelpful experience - youre better off going absolutely anywhere else."

"They made this process super easy and very efficient. She filled me in with all pertinent information. Such a pleasure."

"Clean well lit facility, reasonable prices and friendly staff. Happy I chose Life Storage today."

"Nice clean facility, reasonable prices and friendly staff. Love it here."

"Wilma was a delight. She was kind and very helpful. The space here will be perfect for my needs! the fact they offer a free truck in move in day is amazing. Anyone looking for a storage space should come see Wilma at Life storage!"

"Going through the experience I'm going through is tough by myself. Miss Wilma made this part of the process a breeze! From trying to figure out what size space I needed and answering all of mt questions! As long as I need storage this is my go to place!!"

"I moved from out of state and the manager Wilma was very helpful and thorough with all the details of my storage unit. It was a pleasure working with her."

"They was helpful and cheap"

"My experience at this facility was great so I had to come back and rented another unit staff was great."

"Mrs. Wilma is amazing. I had a few hit cups, but Mrs. Wilma made it a bit easier. She is a sweet woman and understanding. I do like this storage unit and never had a problem"

"The lady there was so sweet.very clean place"

"Very clean and well kept. I was expecting issues, but had none at all."

"The process was simple, I booked online and Ms. Wilma called to verify, told me the move in cost & gave me her office hours. Upon entering her office she greeted me right away and took me to view the space. Great location & reasonable prices. 12/29/19"

"No, keep being fantastic!"

"facility was very clean; storage room was new. I didn't expect it to be as nice and clean as it was."

"I got just what I wanted.my whole experience from the first call to when I went and rented my unit every part was excellent absolutely no regrets thanks a lot angie"

"Good location. It would be even better if maybe the lockout for entry would be at 9PM or 10PM instead of 8PM."

"Wilma, at your South Wilminton St. location in Raleigh, NC is great! She treats us like family."

"I got more than I expected. Thank you."

"I was pleasantly surprised by the good condition (neat & clean)of the facility. My only concern is the steep driveway. "

"I would like access to my storage facility at least through 11pm"

"Answered all my questions "

"Great price and location "

"Customer should have access 24 hours a day to their storage"

"Offered and recommended services that would make my experience affordable and less hard work"

"evrything was great no complaints"

"Too good for my budget."

"Met expectation"

"Good place to store items. "

"I appreciated the free truck that was offered when I needed to move my items."

"Friendly team members, very knowledgeable"

"Great service"

"I feel that the monthly rental rates are a little expensive. I do not see any services or accommodations that would justify the high cost of the rental spaces especially compared to the sizes offered."

"You have a Associate named Edwina. I have never met her in person. Whenever I was a few days late(forgetful) she would call me and remind me, always saying "this is unlike Dawn to miss a payment." Whenever I did call She always knew who I was before I disclosed my information. She also called me and left me a message thanking me for service and told me that I was a Great customer. Well I want to go on record and say she is a great employee. so thank you very much Edwina. :)"