Self Storage Facility near Boylan Heights in Raleigh, NC 27601

"Adrian and Brandon were a great service for what I needed help with !"

"Adrian gave great customer service and directions"

"Adrian and Brandon were very helpful"

"Andrian and Brandon were very helpful"

"Mr. Adrian helped me & my friends out BIG TIME, was a huge help, very respectful and kind. Gave us all the information we needed to get started on getting a storage! We appreciate him! ❤️"

"Mr. Adrian was great! He gave us the best advice that fit our needs. A great experience!"

"I have no words for this guy Brandon he is amazing great customer service everytime I come in the store ..... I'm sending more customers his way,Gotta love life storage"

"Everything went smooth and great and the gentleman were great thank you Brandon, Adriana, and John"

"Very professional service"

"John is so patient and thorough!!"

"John was amazing !! Got me in and out as quick as possible and super Detailed!! Thank you again John !!!"

"Brandon was excellent!"

"I had the best experience, the staff (Brandon with the southern accent ❤️) was very respectful and explained the process very thoroughly ( he’s very handsome as well :) definitely made me smile . I’m so glad I stopped in, made my hectic moving and packing a little less stressful.. I love the environment it’s very clean, very secure. I will definitely recommend life storage to all my friends and family."

"Convenient location, good parking. Brandon was a breeze to work with. Thank you!"

"Convenient location, easy online access. Brandon was helpful making the move successful."

"Great service from great employees."

"Brandon is great at this job he’s a big help too me an my family thanks life storage for Brandon"

"Brandon is Great"

"Excellent place! Great customer service. The manager Brandon is a pleasure to talk to, he’s very professional and kind! I would recommend this storage to everyone i know!"

"John was very helpful and friendly with my moving process."

"The manager is completely dedicated to her job. She's professional, pleasant and keeps the facility immaculate. She has also cleared out some "foolishness" evicting several for abusing the facility. I have to give her all the credit as she is running the facility by herself."

"This storage facility is nice. On the other hand, a loud, angry, argumentative, homeless man lives in the parking deck. He is very aggressive and he takes off three stars from my review. If I hadn’t already paid when I showed up, I would’ve went elsewhere."

"John is very efficient and kind"

"Great customer service and very informative."

"Such a pleasant experience each time we come here! All the staff members are so lovely, efficient, and helpful. Clean, secure facility."

"I see a lot of people use this storage and they seem to love it. Seem like a good place!"

"In and out with 10 minutes. Exceptional customer service!"

"Great spot for storage!! Super friendly staff"

"They are amazing! They help with all your needs. 😃"

"Thank you all for your professionalism!!! Special thanks for Jacque!"

"Nice, clean facility with great customer service. Candy was very helpful and answered all of my questions. She even made me a map of the building and broke down all my pricing options on paper with me. I would highly recommend this facility to anyone in the area."

"Storage unit was great and easy to access. The staff Are very friendly and helpful. I only give 4 instead of 5 stars because the cost keeps going up."

"Candy has great customer service!"

"Candy helps out a lot and she’s pretty cool!"

"Candy is amazing!!"

"Had a pleasant experience with this location. All of my questions and concerns were always answered. Candy was super helpful and patient. 10/10 would recommend."

"Customer service was great! From the website to following up right after we reserved the unit my wife and I wanted to see. Jacque went the extra mile to make us feel comfortable and answered all of our questions."

"The best customer service ever. Candy is great very down to earth understand the customer needs. In the times where customer service is horrible she proved that good customer service is still alive. Thanks candy"

"Friendly staff, clean facility. They were able to put up with my nonsense."

"Fantastic customer service!! Candy -- 5 stars Jacque -- 5 stars"

"Just had the greatest check in experience at Life Storage! The manager, I think her name was Candy, was incredibly helpful, informative, and so very sweet! Glad I found this place! Will recommend!"

"Life storage has always been accommodating and the units are clean and well air conditioned! The staff is friendly and do not hesitate to help in any way they can"

"Candy is amazing! The storage facility is clean, feels safe and is well kept. Would have kept our stuff here if we weren’t moving across the country. Hoping to find a storage facility equally as great!"

"Good place to store your things ✨"

"This place used to be pretty great when it was operated by Extra Space Storage. It’s gone way downhill with the change in management. They’ve rented out a majority of the interior parking to third parties (Enterprise takes up almost the entirety of the parking closest to the loading door, and for some reason there seems to be a car washing service operating out of the farthest bay to the right?) to the point that on weekends, there is no actual place to park without blocking someone in or blocking a pathway. If someone else already has their box truck parked and unloading, forget about unloading yours right now. They’ve also significantly raised rental rates from what they were before, and they’re no longer competitively priced for the area. This is notwithstanding the actual transition from Extra Space that they mishandled. If you had auto pay set up before the transition, it didn’t carry over to their new management system and I didn’t receive any notification of this. This led to a situation where I was sitting with a full truck of stuff outside the door on a weekend, unable to get inside since my code had been deactivated due to “non-payment.” I had to make very hectic alternate plans and incurred significant expense to keep things loaded overnight and only got a response the next morning. The only reason I’ve kept my lease here for many months after the transition is because it’s extremely convenient since it’s practically down the street from my house. As annoying as it is to move everything between storage units to a new place, I think I’ll probably be doing that soon."

"Jacque & Candy Love the staff here largest please give me good quality service and I will have no other way in all y’all do you"

"Candy & Jacque Great Customer Service Very Friendly , & Jacque Was Able To Work With Me To Help Me Find Something Reasonable For Us To Pay ."

"CANDY IS THE BOMB SHE IS HELPFUL CONSIDERIT AND KIND. I WOULD RECOMMENDED HER SERVICE TO ANYONE."

"Had to load four large boxes into a fourth floor storage unit. Our boxes were two inches narrower then the elevator doors. Had it not been for Ms. Candy Distel I would have given up and gone to a different storage place. Once she showed me how easy it was I got all four crates in the space in under an hour. Her positive can-do attitude made it much less of a chore."

"Candy and all staff were very helpful and friendly. Excellent customer service."

"Candy was extremely helpful"

"Candy, the store manager, is great and very helpful when it comes to account management and online accessibility for payment."

"Candy was super helpful with helping me get my storage unit ! Very quick and proficient"

"Jackie was wonderful and followed up with my initial call for information and helped me compare and find the best option for my needs. Customer service is top-notch!"

"Great spot! Stored everything we needed, nice staff, and easily accessible."

"Candy was fabulous. She was so helpful and friendly. It was a joy to work with her. Give her a raise. 😊"

"Candy was the best! She was always funny and a nice smiling face to see. Moving is always stressful, but she was definitely one of the best parts of the experience."

"Candy has been so helpful with my experience at Life Storage. She was so incredibly kind and helped me fully understand the process of renting a unit. I didn’t want to leave the lobby cause she was so fun to talk to. she’s the bomb diggity."

"We just arrived in Raleigh Jacque was excellent and really went out of her way to assist us."

"Jacque was very helpful, friendly & professional. She made the rental of the unit(s) very easy!!! Thank you Jacque!!"

"We’ve had at least one storage unit here for years and we’ve never had an issue. Onsite assistance is above and beyond! Highly recommended!"

"Thank you so much for helping us! We had our renal car scheduled to return today and they changed their hours didn't tell us and didn't answer their phones! Thank you Life Storage for saving the day!"

"My wife and I got stranded with a rental that was scheduled for return on a Saturday (yeah, enterprise used to be open on Saturdays but changed their hours without anyone letting us know.) But here came Ms. Candy! She asked if we were trying to return a car and we said yes, she opened the gate for us to let us park in the enterprise section. She really came through during our time of need. 5/5 would do business with her if we lived here. She was a literal life saver! Thank you again!!"

"The customer service here is great! They’re super understanding and nice. Candy helped me out and made sure I had everything I need. Great place. Best place in the area."

"Candy was such a help! She offered bottled water to us and when we struggled with our lock she immediately helped out! I will definitely recommend lifestorage for college students waiting for the next year!"

"This site did not have a complementary moving truck on site. You have to go to another Life storage location to pick up and return the truck. This is inconvenient and takes a lot of time."

"DO NOT RENT FROM THIS COMPANY!!! I called in to get a storage and asked about getting the first month free as advertised. I was promised by Alex at the corporate office that I would be sent a contract with this deal. However after insuring the unit and getting ready to finalize the contract it came to my attention that the contract I was filling out was not what had been promised. I called back and I was told that they couldn't do anything until the next business day as all the supervisors were home for the day. The next day I called them back and asked to speak to a supervisor, another member of the staff refused to transfer me to his supervisor. After re-dialing and sitting on hold for almost 2 hours I have finally received the original contract. I have rented many storage units and this is by far the worst storage company. A disjointed corporate office mixed with terrible employees has led to the most stressful moving experience I've ever had. NEVER RENT FROM THIS COMPANY it is more trouble than it is worth."

"Candi was super helpful and a pleasure to chat with!"

"Candy was helpful as always when I went to Life Storage in Raleigh today. I am always impressed with the amazing customer service! Keep up the great work"

"Just met with Pete, one of the Associate Managers for another facility in Cary and he was every helpful and a jokester! Got exactly what I needed without any difficulties!"

"John was exceptional! He was very kind and answered all questions I had."

"This is probably one of the best storage facilities I've ever been too. I completed the registration online and didn't have to waste time speaking with someone at the front desk. Process to get a unit was so easy and fast to move items into the unit"

"John was excellent! I felt like I was viewing a home the way he showed me the unit and the rest of the property. He was very helpful and knowledgeable! Keep up the good work John and I will definitely recommend Life storage to my family and friends 😉"

"Candy was incredibly helpful and kind! A very good experience!"

"Candy is the best. It was very experience."

"Candy was awesome!!!!"

"Candy was wonderful and a friendly voice to talk too. I recently moved out of my storage unit, but this location has been great in the last 9-10 months. Thank you guys! (:"

"Candy Distel, the store manager, was extremely helpful and accommodating. We had some trouble scheduling a delivery and she went above and beyond to help us coordinate everything."

"Candy is great at her job and very helpful!!"

"Candy, who helped us out at the front desk was very kind and polite! The whole process was quick and easy!"

"Great experience with Candy, from start to finish. She's been helpful with literally everything, making the process of getting all my stuff in there as painless as possible!!"

"My experience here was great! It’s climate controlled, clean, and very convenient location. With close beltline access too. Very low traffic area around entrance so no rush if backing in truck or trailer. The manager Candy was awesome! She went above and beyond taking care of us. They also have plenty of boxes,wrap, tape at discount. It is literally a one stop shop! I would definitely recommend this place for your storage needs!"

"Great service, great price!"

"I admit to being a little peeved when my storage company changed ownership, but now that LifeStorage has been running the joint for a while, I can say things are great. The facility is kept in tip top shape. The off-hours entry system has worked flawlessly. And Candy gives the place an awesome aspect of personal service (with lots of personality!), going out of her way to make life easier for customers."

"Candy was extremely helpful and very personable"

"If you are in need of Clean, Safe LifeStorage. I encourage you to go see the Professionals at LifeStorage. Candy is one of the best in the business. She'll walk you through your entire process (needs and wants, regarding space sizes & proximity to elevators. This facility is a cool 72 degrees year around & Candies warm personality & smile are a added bonus. Oh yeah Michael is there if she's not (Candy) with the same Winners professionalism. Thanks Allen Wilson"

"Candy was the friendliest and super helpful with explaining how storage units work because this is my first time renting one. I ended up staying an extra 15 minutes talking to her which was great in the air conditioned and clean lobby. All the movers I run into here have been great and the location is super convenient. Highly recommend!"

"Candy Distel is excellent , life storage have really helpful employees,thanks"

"Best service by far! Candy is always so friendly and helpful couldn’t ask for better person to assist us with our self storage needs!"

"Candy, the store manager is outstanding! She went above and beyond to make sure we had everything we need. The service we received was top tier, I would highly recommend coming to see her for all your storage needs!"

"Worked with Candy D., store manager at 410 W South St, Raleigh, NC. She was the best. Very friendly and customer focused. Everything was as she said it would be. Like the facility, she has it organized and smooth running. Kudos to her."

"They have great service. Ms. Candy Distel she’s always on top of everything. She keeps it all together"

"Candy Distel gave me amazing service! Will definitely use again!"

"Candy was absolutely awesome! She had everything set up in no time, made the entire process easy, and is very personable! The storage is at a convenient location and has A/C!"

"This is a very well run storage facility, with helpful and competent management. The manager, Candy, and assistant manager, Michael, provide quick and clear answers to all of my questions."

"I have had a great experience with Life Storage on South Street. Candy, the store manager, has been so helpful every step of the way. When I first moved my items in to storage it was at a stressful time, and Candy was patient, understanding, and helpful in every way. She has gone beyond and above to make sure all my questions have been answered and she has taken care of anything I've needed. She is the best! I highly recommend Life Storage!"

"Nice clean storage space run by good people. The parking area makes loading and unloading a breeze in a downtown setting."

"Candy was very helpful and informative"

"Super friendly staff!"

"Candy made it so easy to rent my space. Life Storage is the best in the industry."

"Michael was very nice and helped me move out."

"Candy is the best she will take the time to help and get you what you need she will make sure you will leave happy and satisfied with that being said she has my business and I will definitely be coming back and relaying life storage to my family and friends 🙏🏽"

"Candy is so great she helped me with my payment an gave Excellent customer service!"

"Micheal was great and assisted us with our needs. Great customer service and a pleasure to meet before moving in!"

"I have to say, Life Storage is a clean, easy access storage facility that I've been storing my goods for many years. I got behind on my payments due to the shut down, but Michael at Life Storage has been working with me up and above the call of duty to help my company in every way he can during this pandemic. Thanks Michael, you are the best. Thank you for taking extra time to make my stay there awesome. I have storage units throughout the country, and Michael has been so kind and helpful. Cheers. Christine"

"Michael T. was very helpful and a pleasure to interact with!"

"Wilma was very helpful! Wonderful Service! Highly recommend coming here"

"I met John then Candy. Very pleasant, professional and efficient (my case was a little bit complicated). The place is clean and convenient. Instructions are clear. The facilities seem absolutely safe."

"My experience today was the best customer service at its best. Candy Distel was very friendly and helpful. She was amazing and very understanding. She deserves employee of the month"

"Great location. Very Clean. Great staff."

"I've used Extra Space Storage for more than six months now. It's convenient, efficient and it fits my budget. I was able to sign my contract virtually with ease and confidence, thanks to the staff's patience and guidance. The property itself was perfect for my needs. Temperature was regulated, no signs of any mold even after 6 months of inactivity and most important of all, it felt safe! Customer service was great as well! Randy was very responsive to my concerns and promptly fulfilled my requests. Overall, this was a trouble free experience and I would recommend using Extra Space Storage's services to anyone in need!"

"I had the pleasure of storing my items for 3 years with Extra storage space and couldn't of been happier! Everything was safe and stored well. Thanks!"

"Nice storage. Randy is so nice and helpful. Great place."

"Best storage experience ever! Always received quick and pleasant response from Randy. Facility very clean."

"Randy was Great! Efficient and knowledgeable! He made navigation of the facility and the security a breeze! The facility was easy to enter, load and unload my stuff. They provide carts! It was low stress! It's enclosed and out of the elements so you can move in any weather! Love this company and its employees for making storage easy!"

"Simple payment/move-in process and the units are kept nicely cooled. Plenty of carts available to use."

"Very friendly, great location, good prices. Would recommend to anyone looking for a good storage space."

"Randy was very nice and helped me tremendously. I was debating on two spaces but he was dedicated in finding the best space for me. I recommend the storage location because of their excellent service, safety, and accessibility."

"This is the best temporary storage facility I've used. Clean, secure, and accessible. I accidentally locked my space "open" instead of closed once and they gave me a call to let me know. I'll definitely look to Extra Space if I need storage again."

"Great storage facility. Easy access and very clean. Reasonable prices compared to other storage facilities in the area. Rented two units in May and a large unit in July. Randy made the administrative part of the rental very easy to complete remotely. Would highly recommend this storage location."

"I had a great experience renting a storage space from Extra Space Storage at the W South St. location in Raleigh. Our plans came up rather quickly for needing storage and they couldn’t have been more accommodating. I dealt with Randy, who was super professional, friendly & helpful. He held my space until I knew exactly when I would need it and he also called me back when he said he would. I was out of town and we did the whole transaction over the phone including walking me thru the online lease agreement. Then he followed up with detailed instructions for the movers to access the unit within the building and also checked to make sure that my unique gate code actually worked before the move date. I highly recommend this storage facility."

"Easy to sign up for storage. The building was secure and clean. Would definitely use again and recommend to anyone looking for affordable storage."

"Great service, Randy was efficient and responsive, helped me get everything set up with ease and professionalism."

"Randy and Samantha are awesome. It was extremely easy"

"I highly recommend Extra Space storage and specifically the manager Randy! He went above and beyond to make my move in process as smooth as possible. My unit was in good condition and access to the building was easy."

"Friendly and helpful staff. Clean and secure facilities. Definitely use the online reservation system to save money. Everything is now done online since Covid19 but it's simple and the staff stays on the phone with you in case there's any questions or issues. Super easy."