*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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Life Storage is a secure and convenient storage facility located in the heart of Raleigh, NC near Boylan Heights. We offer a variety of storage unit sizes to meet your needs, including climate-controlled units, drive-up access, and 24-hour access. Our facility is clean and well-maintained, and our professional staff is always available to answer any questions you may have. We also offer a variety of amenities, including free Wi-Fi, free moving truck rental, and free use of our on-site moving supplies. With Life Storage, you can rest assured that your belongings are safe and secure. Visit us today to learn more about our storage solutions and to reserve your unit!
11615 Northpark DrWake Forest, NC 2758714.3 Miles Away
Customer Reviews - Life Storage #8361, Raleigh
We at Life Storage want to maintain the best storage facilities in Raleigh, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I had the best experience, the staff (Brandon with the southern accent ❤️) was very respectful and explained the process very thoroughly ( he’s very handsome as well :) definitely made me smile . I’m so glad I stopped in, made my hectic moving and packing a little less stressful.. I love the environment it’s very clean, very secure. I will definitely recommend life storage to all my friends and family."
"The manager is completely dedicated to her job. She's professional, pleasant and keeps the facility immaculate. She has also cleared out some "foolishness" evicting several for abusing the facility. I have to give her all the credit as she is running the facility by herself."
"This storage facility is nice.
On the other hand, a loud, angry, argumentative, homeless man lives in the parking deck. He is very aggressive and he takes off three stars from my review. If I hadn’t already paid when I showed up, I would’ve went elsewhere."
"Nice, clean facility with great customer service. Candy was very helpful and answered all of my questions. She even made me a map of the building and broke down all my pricing options on paper with me. I would highly recommend this facility to anyone in the area."
"Customer service was great! From the website to following up right after we reserved the unit my wife and I wanted to see. Jacque went the extra mile to make us feel comfortable and answered all of our questions."
"The best customer service ever. Candy is great very down to earth understand the customer needs. In the times where customer service is horrible she proved that good customer service is still alive. Thanks candy"
"Candy is amazing! The storage facility is clean, feels safe and is well kept. Would have kept our stuff here if we weren’t moving across the country. Hoping to find a storage facility equally as great!"
"This place used to be pretty great when it was operated by Extra Space Storage. It’s gone way downhill with the change in management.
They’ve rented out a majority of the interior parking to third parties (Enterprise takes up almost the entirety of the parking closest to the loading door, and for some reason there seems to be a car washing service operating out of the farthest bay to the right?) to the point that on weekends, there is no actual place to park without blocking someone in or blocking a pathway. If someone else already has their box truck parked and unloading, forget about unloading yours right now.
They’ve also significantly raised rental rates from what they were before, and they’re no longer competitively priced for the area.
This is notwithstanding the actual transition from Extra Space that they mishandled. If you had auto pay set up before the transition, it didn’t carry over to their new management system and I didn’t receive any notification of this. This led to a situation where I was sitting with a full truck of stuff outside the door on a weekend, unable to get inside since my code had been deactivated due to “non-payment.” I had to make very hectic alternate plans and incurred significant expense to keep things loaded overnight and only got a response the next morning.
The only reason I’ve kept my lease here for many months after the transition is because it’s extremely convenient since it’s practically down the street from my house. As annoying as it is to move everything between storage units to a new place, I think I’ll probably be doing that soon."
"Had to load four large boxes into a fourth floor storage unit. Our boxes were two inches narrower then the elevator doors. Had it not been for Ms. Candy Distel I would have given up and gone to a different storage place. Once she showed me how easy it was I got all four crates in the space in under an hour. Her positive can-do attitude made it much less of a chore."
"Candy has been so helpful with my experience at Life Storage. She was so incredibly kind and helped me fully understand the process of renting a unit. I didn’t want to leave the lobby cause she was so fun to talk to. she’s the bomb diggity."
"Thank you so much for helping us! We had our renal car scheduled to return today and they changed their hours didn't tell us and didn't answer their phones! Thank you Life Storage for saving the day!"
"My wife and I got stranded with a rental that was scheduled for return on a Saturday (yeah, enterprise used to be open on Saturdays but changed their hours without anyone letting us know.) But here came Ms. Candy! She asked if we were trying to return a car and we said yes, she opened the gate for us to let us park in the enterprise section. She really came through during our time of need. 5/5 would do business with her if we lived here. She was a literal life saver! Thank you again!!"
"Candy was such a help! She offered bottled water to us and when we struggled with our lock she immediately helped out! I will definitely recommend lifestorage for college students waiting for the next year!"
"DO NOT RENT FROM THIS COMPANY!!! I called in to get a storage and asked about getting the first month free as advertised. I was promised by Alex at the corporate office that I would be sent a contract with this deal. However after insuring the unit and getting ready to finalize the contract it came to my attention that the contract I was filling out was not what had been promised. I called back and I was told that they couldn't do anything until the next business day as all the supervisors were home for the day. The next day I called them back and asked to speak to a supervisor, another member of the staff refused to transfer me to his supervisor. After re-dialing and sitting on hold for almost 2 hours I have finally received the original contract.
I have rented many storage units and this is by far the worst storage company. A disjointed corporate office mixed with terrible employees has led to the most stressful moving experience I've ever had. NEVER RENT FROM THIS COMPANY it is more trouble than it is worth."
"This is probably one of the best storage facilities I've ever been too. I completed the registration online and didn't have to waste time speaking with someone at the front desk. Process to get a unit was so easy and fast to move items into the unit"
"John was excellent! I felt like I was viewing a home the way he showed me the unit and the rest of the property. He was very helpful and knowledgeable! Keep up the good work John and I will definitely recommend Life storage to my family and friends 😉"
"My experience here was great! It’s climate controlled, clean, and very convenient location. With close beltline access too. Very low traffic area around entrance so no rush if backing in truck or trailer. The manager Candy was awesome! She went above and beyond taking care of us. They also have plenty of boxes,wrap, tape at discount. It is literally a one stop shop! I would definitely recommend this place for your storage needs!"
"I admit to being a little peeved when my storage company changed ownership, but now that LifeStorage has been running the joint for a while, I can say things are great. The facility is kept in tip top shape. The off-hours entry system has worked flawlessly. And Candy gives the place an awesome aspect of personal service (with lots of personality!), going out of her way to make life easier for customers."
"If you are in need of Clean, Safe LifeStorage. I encourage you to go see the Professionals at LifeStorage. Candy is one of the best in the business. She'll walk you through your entire process (needs and wants, regarding space sizes & proximity to elevators. This facility is a cool 72 degrees year around & Candies warm personality & smile are a added bonus. Oh yeah Michael is there if she's not (Candy) with the same Winners professionalism. Thanks Allen Wilson"
"Candy was the friendliest and super helpful with explaining how storage units work because this is my first time renting one. I ended up staying an extra 15 minutes talking to her which was great in the air conditioned and clean lobby. All the movers I run into here have been great and the location is super convenient. Highly recommend!"
"Candy, the store manager is outstanding! She went above and beyond to make sure we had everything we need. The service we received was top tier, I would highly recommend coming to see her for all your storage needs!"
"Worked with Candy D., store manager at 410 W South St, Raleigh, NC. She was the best. Very friendly and customer focused. Everything was as she said it would be. Like the facility, she has it organized and smooth running. Kudos to her."
"I have had a great experience with Life Storage on South Street. Candy, the store manager, has been so helpful every step of the way. When I first moved my items in to storage it was at a stressful time, and Candy was patient, understanding, and helpful in every way. She has gone beyond and above to make sure all my questions have been answered and she has taken care of anything I've needed. She is the best! I highly recommend Life Storage!"
"Candy is the best she will take the time to help and get you what you need she will make sure you will leave happy and satisfied with that being said she has my business and I will definitely be coming back and relaying life storage to my family and friends 🙏🏽"
"I have to say, Life Storage is a clean, easy access storage facility that I've been storing my goods for many years. I got behind on my payments due to the shut down, but Michael at Life Storage has been working with me up and above the call of duty to help my company in every way he can during this pandemic. Thanks Michael, you are the best. Thank you for taking extra time to make my stay there awesome. I have storage units throughout the country, and Michael has been so kind and helpful. Cheers. Christine"
"I met John then Candy. Very pleasant, professional and efficient (my case was a little bit complicated). The place is clean and convenient. Instructions are clear. The facilities seem absolutely safe."
"I've used Extra Space Storage for more than six months now. It's convenient, efficient and it fits my budget. I was able to sign my contract virtually with ease and confidence, thanks to the staff's patience and guidance. The property itself was perfect for my needs. Temperature was regulated, no signs of any mold even after 6 months of inactivity and most important of all, it felt safe! Customer service was great as well! Randy was very responsive to my concerns and promptly fulfilled my requests.
Overall, this was a trouble free experience and I would recommend using Extra Space Storage's services to anyone in need!"
"Randy was Great! Efficient and knowledgeable!
He made navigation of the facility and the security a breeze!
The facility was easy to enter, load and unload my stuff. They provide carts! It was low stress!
It's enclosed and out of the elements so you can move in any weather!
Love this company and its employees for making storage easy!"
"Randy was very nice and helped me tremendously. I was debating on two spaces but he was dedicated in finding the best space for me. I recommend the storage location because of their excellent service, safety, and accessibility."
"This is the best temporary storage facility I've used. Clean, secure, and accessible.
I accidentally locked my space "open" instead of closed once and they gave me a call to let me know.
I'll definitely look to Extra Space if I need storage again."
"Great storage facility. Easy access and very clean. Reasonable prices compared to other storage facilities in the area. Rented two units in May and a large unit in July. Randy made the administrative part of the rental very easy to complete remotely. Would highly recommend this storage location."
"I had a great experience renting a storage space from Extra Space Storage at the W South St. location in Raleigh. Our plans came up rather quickly for needing storage and they couldn’t have been more accommodating. I dealt with Randy, who was super professional, friendly & helpful. He held my space until I knew exactly when I would need it and he also called me back when he said he would. I was out of town and we did the whole transaction over the phone including walking me thru the online lease agreement. Then he followed up with detailed instructions for the movers to access the unit within the building and also checked to make sure that my unique gate code actually worked before the move date. I highly recommend this storage facility."
"I highly recommend Extra Space storage and specifically the manager Randy! He went above and beyond to make my move in process as smooth as possible. My unit was in good condition and access to the building was easy."
"Friendly and helpful staff. Clean and secure facilities. Definitely use the online reservation system to save money. Everything is now done online since Covid19 but it's simple and the staff stays on the phone with you in case there's any questions or issues. Super easy."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #8361, we offer great property security systems and clean, affordable storage units to rent for the residents of Boylan Heights, South Park, Hunter Park, and other neighborhoods in Raleigh, NC. Call us with questions, reserve online, or click here to compare other storage units in Raleigh.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental