Life Storage in Durham, NC

We at Life Storage want to maintain the best storage facilities in Durham, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

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• Laura (Cary, NC)
  5.0 out of 5

  "Kraigan is an exceptional customer service representative/manager. Extremely professional, friendly, helpful and thorough. A true asset to this location!"

  August 30, 2017
• Althaf (Cary, NC)
  5.0 out of 5

  "good experience so far!"

  August 27, 2017
• Beth (Raleigh, NC)
  5.0 out of 5

  "I liked the ease it was to end my rental agreement when I finally moved into my home. I expected much more of a hassle and drawn out process. The only suggestion that I would have is in each building have a storage area for moving carts. Often you have to walk around and search for the carts if people don't leave them next to the elevators."

  August 25, 2017
• Janet (Apex, NC)
  5.0 out of 5

  "I am new to the area/storage facility and the manager could not have been more helpful or pleasant - took time to make sure I was comfortable with the unit and the rules/regs of the facility....very nice person and very competent!"

  August 17, 2017
• Richard (Durham, NC)
  5.0 out of 5

  "Nice property for a reasonable price."

  July 30, 2017
• Janet (Durham, NC)
  4.5 out of 5

  "I wish there were possible discounts for long-term storage. It would be nice to have loyalty rewarded. "

  July 27, 2017
• Sean (Cary, NC)
  5.0 out of 5

  "I want to complement your staff as they were extremely helpful and proffessional"

  June 23, 2017
• Christina (Apex, NC)
  5.0 out of 5

  "Only issue we had was incomplete information on move out procedures. As a result, we lost 2/3 of a months rent that, had we known the full procedures, we would have recouped. Otherwise, a great experience over the years. Thanks!"

  June 11, 2017
• Ray (Cary, NC)
  5.0 out of 5

  "The gentleman was focused, respectful and got the job done."

  May 25, 2017
• Todd (Apex, NC)
  5.0 out of 5

  "exceeded expectation"

  May 24, 2017

• Carolyn (Durham, NC)
  4.8 out of 5

  "Very pleased!"

  August 28, 2017
• Tammy (Durham, NC)
  5.0 out of 5

  "I see that they are taking care to update doors and roofs when they are needed. Thank you for taking care of our stored things."

  August 26, 2017
• Peter (Apex, NC)
  5.0 out of 5

  "I am totally impressed w/ the focus on customer service in the Apex and Cary, NC locations. I have interacted w/ the people from Uncle Bob's Storage and now Life Storage on multiple occasions and ALWAYS come away feeling totally floored by their attention to detail, communication style, etc. A+ !!!"

  August 24, 2017
• LaDonna (Durham, NC)
  5.0 out of 5

  "keep up the good work. Thank you for all you do."

  August 04, 2017
• Eleanor (Durham, NC)
  4.6 out of 5

  "The transaction were professionally executed. I was totally satisfied."

  July 28, 2017
• Charla (Cary, NC)
  5.0 out of 5

  "All staff was genuinely helpful and caring."

  July 23, 2017
• Breanna (Cary, NC)
  5.0 out of 5

  "The associate was very professional, knowledgeable, and personable. "

  June 18, 2017
• Victoria (Durham, NC)
  5.0 out of 5

  "John and staff always go above and beyond. tThey are an asset to your company . They do everything to ensure safety and up keep of facilities for everyone's benefit."

  June 04, 2017
• Ciera (Durham, NC)
  5.0 out of 5

  "The staff was nice and very helpful."

  May 24, 2017
• Barbara (Durham, NC)
  4.8 out of 5

  "Additional hours of accessibility"

  May 23, 2017