A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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13125 Zeb Morris WayMint Hill, NC 282279.8 Miles Away
Customer Reviews - Life Storage #1077, Charlotte
We at Life Storage want to maintain the best storage facilities in Charlotte, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Liz is the best customer service representative available at this location. She is 100% on top of her game and will go above and beyond to help each abd every customer so you feel like yoir the only account she has today! If you need to rent this is the BEST option available in the market today!
I do hope management is able to learn from her skill set and teach all the other employees across the region!"
"Liz was so sweet and knowledgeable, explained everything really well and was really personable. The facility itself is nice and great customer service made it even better 🙌🏽"
"Professional, reliable, and efficient customer service and on-site care. Team Liz and Rholanda provide a great representation for your company brand!"
"Since the take over, store#1077 E,7th st in Charlotte had me pay to change payment date but, only in September have honored contract! No receipts of payments via email,txt or paper mail. I stressed my concerns only to be told that there's no one to speak with (no account specialist ,No, CEO. But, I have heard of laws passed that I'm able to present on a legal level and looking vigorously for my DAY in court!"
"The reviews on here are FAKE. Liz has to be one of the worst managers at this location. Very rude and disgusting to customers. Everyone at this location are professional, personal and level headed but Liz needs to be more professional and trained better. Awful manager."
"Wonderful service! Reneisha is a very professional and
knowledgeable manager. Liz and staff are also just wonderful! The property is very clean and well-maintained. Moving is such a stressful time. I really appreciate the staff making this as painless as possible! :) Thank you so much!"
"Rholanda was extremely helpful while I went through the process of renting my first storage unit. She was incredibly sweet and took me through the steps and motions of finalizing everything. Great experience and would highly recommend coming down to her!"
"Received a notice that rent was increasing by almost 40% on my unit. Tried to reach the office to discuss this 4+ times and never get called back. Left several voicemails, and always pay my rent on the first of each month."
"Life Storage acquired this location from Public Storage and proceeded to raise my rent by >33%. They cannot even find it in them to return my phone voicemails or emails to discuss the matter. What an disreputable way to conduct business - basically the opposite of being customer friendly.
While I suppose it's within their legal right and not worth the financial cost to move my belongings at this point, I'd suggest finding an alternative storage facility if you don't want surprise, usurious rent increases."
"Buyer beware! I have been leasing a storage unit here since 2019. Now under new management, my monthly lease has doubled! No joke. Left 2 messages at the office for a call and never heard back. So they just doubled my lease, charging my credit card with out my permission!!"
"I came in just to get a little bit more information about the Storage facility the young lady in the office I do believe her name is reneisha was so wonderful and helpful. The office And property looked so good compared to other storages I’ve been to I will definitely be choosing you all to store with."
"Liz was extremely helpful today. I forgot my code to get in so she looked it up WHILE she was busy on the phone with another customer! Talk about multi-tasking. The only thing I didn't like, was the stars I can give is limited to 5. She deserves more."
"Customer service was really next level! Feel great about storing my belongings here. Liz, you are the best! Thank you for helping make my move less stressful!"
"Liz is awesome! Had to cancel my first appointment but when I was finally able to reschedule and check in, the process was really straightforward. Liz found me a great unit, recommended helpful storage tips, and helped me save some money! Really great experience and I feel super comfortable storing my belongings here."
"Liz is amazing! She went above and beyond to make sure that my move out was smooth and she was very helpful! I highly recommend this location simply bc of Liz’s customer service!"
"I was helped my Liz. She was friendly when I walked in. Very informative and was patient as I switched sizes of units haha. I left happy with my unit and with some boxes to start packing. I would refer this place to anyone looking for storage, it is also very clean."
"Liz, provided an exceptional customer care experience. I’m going through a temporary medical issue right now, however, Liz went over and above to assist me. Thankful for her professionalism & kindness."
"Liz was great at helping me find the right storage unit for my moving needs. She went above and beyond with helping and we all know moving can be stressful."
"Most awesomest person in North Carolina, very knowledgeable and extremely nice. She went above and beyond the call of duty! I recommend working with Liz highly. It gets no better !"
"Liz was exceptional. She got me in quick & fast only spent about 10 mins at the front before moving my property in!! We need more people in the world like Liz! I love you girly lol❤️"
"I was tremendously appreciative of Reneisha and the staff at this storage location. She was attentive, helped me pick the best size and get the best rate for my short stay. You should give them a try."
"So helpful, Liz was fantastic and helped us to access our unit after some misunderstanding on our part. Makayla was also so sweet and was also so helpful."
"Liz is the the best I didn’t even want to leave she provided excellent customer service and even helped me upgrade my storage i left life storage in excellent spirits"
"Liz , Ashley , Ronnisha All we’re amazing at this location. AMAZING Customer Service. Helped me with everything I had questions with. Thank y’all so much for great customer service."
"Liz was absolutely amazing. Her customer service was outstanding, something that’s definitely lacking in a lot of places. I’d definitely recommend this facility for her, the cleanliness and location is a plus"
"Hello, just wanted to let you know that my rental experience with Liz was fantastic, please consider her when raises bonuses and promotions are available. Thank you"
"I was having a really bad day! I lost my keys to my storage unit and was very overwhelmed! When I I arrived at Life Sorage I was greeted by Liz and Ryver who assured me it would be ok. They provided me with excellent customer service and took care of me right on the spot! I would definitely recommend Life Storage if you need storage and the reassurance of knowing your things are safe!!"
"My experience at Life Storage was wonderful! I needed a unit to store some items while moving and Liz was super helpful! She made sure I had everything I needed and even found me a more convenient unit than the one I had reserved online. Wonderful service and a great, clean storage space!"
"Life storage makes life easy and simple. Thankyou for all your hard work. Liz did a wonderful job providing the necessary information. She is amazing at the work she does. Thankyou again"
"I love this Storage Location its safe clean and the customer service I receive every time from Liz is always a pleasure her attitude is always positive, shes available to help everytime ive came in. I will refer Life Storage to anyone Thanks Liz"
"Liz helped me out a lot ! made my first experience at life storage very welcoming. Would definitely recommend this facility and she will take care of you ! She was kind and sweet & made sure that I was well taken care of"
"Liz and Reneisha were awesome!! The service was quick and professional! Thank you ladies for you all your help ❤️ will definitely use this storage in the future!"
"I can't say enough good things about my experience with Life Storage. They have great prices and a lot of great storage options but the BEST part was my customer service experience! Reneisha and Liz are a great team. They really care about people and helping them out. They went over and beyond my expectations and really came through! They are so helpful, kind and informative. They made my not so joyful experience with having to move, very easy and much better. I will be forever grateful for my experience and wish the best to those who follow! I definitely would recommend working with these ladies & this company!! Great job!!"
"Are reservations for this location for my movers to bring my furniture. Guess what storage unit office wasn’t office?! I am paying by the minute to have my time wasted by this company! Completely outrageous!!!"
"Tashonda provided excellent customer service. She made my experience worth while. She was very knowledgeable about the facility. She even took the time to assist with securing my unit."
"Was perfectly fine with public storage who i originally started with, why they transferred over to life storage I’m not sure, this location never answers the phone, always says they are closed even when their hours show opened. No communication, just require you to pay on time, when they can’t even answer the phone to answer simple questions."
"Prior reviews are for the Public Storage which Life Storage took over. This place is horrible now. Can’t access the office because they’re never open during the hours they say they are. Rent has increased and there is trash collecting all over the building. Run, don’t walk from this place."
"If you value good customer service, don’t bring your stuff here. After this location was sold to Life Storage, it has went down hill FAST. I miss public storage so bad. Helpful tip, if you go during business hours, don’t expect them to be open. Even if they are sitting in the lobby chilling in their phones, they will turn you away citing they are closed 2 hours before stated time. I have never got an answer on the phone or help in person in the last 6 weeks. I don’t know how you can operate this way for extended periods. Embarrassing…"
"Navigating the transfer in ownership has been incredibly frustrating. There never seems to be anyone there to help in person. No one answers the phone. They've taken weeks to return a phone call and even though my problem was supposedly resolved on that phone call, upon attempting to create an account with the new site it will not allow me to make a payment. late payment fees added each month but no way to pay up to get up to date. Maybe they have better service for new customers, but for me as an existing customers that opened the account with Public storage the service is terrible. The facilities are and location are great. I will update pending a resolution to this billing situation."
"Life Storage bought Public Storage and have had nothing but issues. Can not get any costumer support by returning my call or by email. Have had so many price increases in the last year my rent has almost doubled."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #1077, we offer great property security systems and clean, affordable storage units to rent for the residents of First Ward, Belmont, Elizabeth, Fourth Ward, and other neighborhoods in Charlotte, NC. Call us with questions, reserve online, or click here to compare other storage units in Charlotte.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental