A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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Life Storage is the premier storage facility in Charlotte, NC near First Ward. Our facility is conveniently located just off I-77 and I-277, making it easy to access from anywhere in the city. We offer a variety of unit sizes to fit your needs, from small lockers to large 10x30 units. Our facility is climate-controlled and features 24-hour video surveillance, so you can rest assured that your belongings are safe and secure. We also offer a variety of amenities, such as free move-in truck, free use of dollies and carts, and free Wi-Fi. Our friendly staff is always available to answer any questions you may have. Stop by today and see why Life Storage is the best storage facility in Charlotte, NC near First Ward.
13125 Zeb Morris WayMint Hill, NC 282279.8 Miles Away
Customer Reviews - Life Storage #1077, Charlotte
We at Life Storage want to maintain the best storage facilities in Charlotte, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Katie is the most knowledgeable manager at Life Storage! She took the time to share with me all of the deals, information about the units and sister stores. She’s the one you want to work with on 7th street!"
"Excellent experience during the 2 months I was storing my belongings here in between moving cities. Katie was exceptional in helping us set up the unit and selecting the best space. Great value and customer service."
"Katie is top notch at the 7th street location. She treats each customer with respect and she is fair. I appreciate her willingness to listen and give honest feedback. She is the only reason I still do business with Life Storage! Thank you for always advocating for the customer!"
"The sales representatives Katie, Liz and Keith were amazing. They were professional, kind, helpful and most importantly upfront with every detail. Katie was very thorough and showing me all the sizes I requested and let me know of a unit size I wasn’t aware of. Liz patiently waited with me as I familiarized myself with the lock, because I wasn’t use to that type of lock. The price is excellent, the facility and location are perfect and the staff is what sealed the deal for me."
"Liz and Katie are the best. Always smiling and quick to assist with anything you might need. This is by far the best storage facility in the area. Perfect location and helpful employees, what more could you want?!"
"Katie and Keith - Were awesome today! They were able to give me a tour of the facility, answer all of my questions and get me squared away for my upcoming move."
"Liz and Katie was such great help! Liz took me around the facility to really get a great understanding of what to expect! Highly recommend this location."
"Katie Fielder was the best assistance at a storage unit. She made sure to explain everything in depth and every company deserves an employee like her"
"Went in to get a new storage unit and Katie was extremely helpful through the entire process. As soon as I reserved my unit she reached out to ensure I was familiar with the process and helped me tour my unit make sure it was the right size and educated me on everything I needed. Glad I chose this location!!!"
"Katie is always so helpful and straight to the point whenever I have questions that needs to be answered. She has the patience to explain any and everything about storage rentals. She definitely puts herself in her customers’ shoes to make them feel secure about their decision. Thank you so much, Katie!!"
"Katie was amaze balls she helped with every question she was honest and very thorough!!! And kept a smile on her face the entire process not gonna lie that would have overloaded my brain if she hadn’t explained the process to me!!!"
"Katie and Liz are very helpful and knowledgeable!! They both was very kind showed me my space before I signed anything! Property is very clean shop with 7th street!!"
"Super friendly and helpful! Katie and Liz are truly customer service focused and explained everything so throughly! Above and beyond service, thank you!!"
"Katie is phenomenal! She was personable, funny, attentive, helpful, and so kind while I was moving into my unit. She made sure I saw the spot before I signed any paperwork, and when I was signing my rental agreement she made sure I understood each part of it. Katie made this process so easy and much less intimidating! And she has some amazing nails 💅🏼 !"
"Liz & Katie are simply amazing!! They helped me get a space was very nice and i appreciate the hard work. I came to this location because of the reviews and they did not disappoint."
"Let’s start with this location is very busy so it can be difficult to get in contact with someone.
I will say they are understaffed but Katie held it down on my visit. She managed 3 customers including myself making sure we all got what we needed. She was thorough with the details of the contract. She let me view multiple units and was very patient. Katie was knowledgeable of every question I had. She’s nice, and she treated me like we’ve known each other for years. The check out process was quick and easy. Thank you Katie. You need a raise because you do a fantastic job here with the customers."
"Liz and Katie are always on top of their game and provide excellent customer service not only to myself but to everyone I have seen walk in while I was there. Thank you ladies!"
"Liz has been amazing..! She helped me with getting into a new unit because the space i had has weird dimensions..! But she was able to move me to a better one..! She’s so sweet and polite! Go and ask for Liz she will get you right with the best customer service ..!"
"Facility is nice and clean, but I woke up early Saturday to go pay for the space and was told that the unit that I had reserved is not available, and that the reservation doesn’t reserve the actual space, but it is up to the staff to figure out my actual unit, which doesn’t really make sense to me. All of a sudden she finds my reservation, then went to go view it, just to see that it is already taken. Lastly, when trying to find another space, I’m quoted more than the reservation price that I reserved so I left. The only way I got some sort of assistance is when I called the customer service number, and the guy said that what told me is “not how it works”and he escalated it to someone else, which I haven’t heard anything back. So I’m confused and still storage-less… Two stars because the facility was clean."
"Very accommodating and very helpful. Katie helped get me my refund for a missed charge and was the sweetest, and Albert was a lovely smiling face and conversation. (good luck with your statistics, Albert)"
"The staff who work at the storage facility located on east 7th street were so helpful, kind, courteous and thoughtful. I highly recommend them to everyone. And would do business with them again. They would be my first choice. Thanks again !!!😊
Junelle"
"Liz is the best customer service representative available at this location. She is 100% on top of her game and will go above and beyond to help each abd every customer so you feel like yoir the only account she has today! If you need to rent this is the BEST option available in the market today!
I do hope management is able to learn from her skill set and teach all the other employees across the region!"
"Liz was so sweet and knowledgeable, explained everything really well and was really personable. The facility itself is nice and great customer service made it even better 🙌🏽"
"Professional, reliable, and efficient customer service and on-site care. Team Liz and Rholanda provide a great representation for your company brand!"
"Wonderful service! Reneisha is a very professional and
knowledgeable manager. Liz and staff are also just wonderful! The property is very clean and well-maintained. Moving is such a stressful time. I really appreciate the staff making this as painless as possible! :) Thank you so much!"
"Rholanda was extremely helpful while I went through the process of renting my first storage unit. She was incredibly sweet and took me through the steps and motions of finalizing everything. Great experience and would highly recommend coming down to her!"
"I came in just to get a little bit more information about the Storage facility the young lady in the office I do believe her name is reneisha was so wonderful and helpful. The office And property looked so good compared to other storages I’ve been to I will definitely be choosing you all to store with."
"Liz was extremely helpful today. I forgot my code to get in so she looked it up WHILE she was busy on the phone with another customer! Talk about multi-tasking. The only thing I didn't like, was the stars I can give is limited to 5. She deserves more."
"Customer service was really next level! Feel great about storing my belongings here. Liz, you are the best! Thank you for helping make my move less stressful!"
"Liz is awesome! Had to cancel my first appointment but when I was finally able to reschedule and check in, the process was really straightforward. Liz found me a great unit, recommended helpful storage tips, and helped me save some money! Really great experience and I feel super comfortable storing my belongings here."
"Liz is amazing! She went above and beyond to make sure that my move out was smooth and she was very helpful! I highly recommend this location simply bc of Liz’s customer service!"
"I was helped my Liz. She was friendly when I walked in. Very informative and was patient as I switched sizes of units haha. I left happy with my unit and with some boxes to start packing. I would refer this place to anyone looking for storage, it is also very clean."
"Liz, provided an exceptional customer care experience. I’m going through a temporary medical issue right now, however, Liz went over and above to assist me. Thankful for her professionalism & kindness."
"Liz was great at helping me find the right storage unit for my moving needs. She went above and beyond with helping and we all know moving can be stressful."
"Most awesomest person in North Carolina, very knowledgeable and extremely nice. She went above and beyond the call of duty! I recommend working with Liz highly. It gets no better !"
"Liz was exceptional. She got me in quick & fast only spent about 10 mins at the front before moving my property in!! We need more people in the world like Liz! I love you girly lol❤️"
"I was tremendously appreciative of Reneisha and the staff at this storage location. She was attentive, helped me pick the best size and get the best rate for my short stay. You should give them a try."
"So helpful, Liz was fantastic and helped us to access our unit after some misunderstanding on our part. Makayla was also so sweet and was also so helpful."
"Liz is the the best I didn’t even want to leave she provided excellent customer service and even helped me upgrade my storage i left life storage in excellent spirits"
"Liz , Ashley , Ronnisha All we’re amazing at this location. AMAZING Customer Service. Helped me with everything I had questions with. Thank y’all so much for great customer service."
"Liz was absolutely amazing. Her customer service was outstanding, something that’s definitely lacking in a lot of places. I’d definitely recommend this facility for her, the cleanliness and location is a plus"
"Hello, just wanted to let you know that my rental experience with Liz was fantastic, please consider her when raises bonuses and promotions are available. Thank you"
"I was having a really bad day! I lost my keys to my storage unit and was very overwhelmed! When I I arrived at Life Sorage I was greeted by Liz and Ryver who assured me it would be ok. They provided me with excellent customer service and took care of me right on the spot! I would definitely recommend Life Storage if you need storage and the reassurance of knowing your things are safe!!"
"My experience at Life Storage was wonderful! I needed a unit to store some items while moving and Liz was super helpful! She made sure I had everything I needed and even found me a more convenient unit than the one I had reserved online. Wonderful service and a great, clean storage space!"
"Life storage makes life easy and simple. Thankyou for all your hard work. Liz did a wonderful job providing the necessary information. She is amazing at the work she does. Thankyou again"
"I love this Storage Location its safe clean and the customer service I receive every time from Liz is always a pleasure her attitude is always positive, shes available to help everytime ive came in. I will refer Life Storage to anyone Thanks Liz"
"Liz helped me out a lot ! made my first experience at life storage very welcoming. Would definitely recommend this facility and she will take care of you ! She was kind and sweet & made sure that I was well taken care of"
"Liz and Reneisha were awesome!! The service was quick and professional! Thank you ladies for you all your help ❤️ will definitely use this storage in the future!"
"I can't say enough good things about my experience with Life Storage. They have great prices and a lot of great storage options but the BEST part was my customer service experience! Reneisha and Liz are a great team. They really care about people and helping them out. They went over and beyond my expectations and really came through! They are so helpful, kind and informative. They made my not so joyful experience with having to move, very easy and much better. I will be forever grateful for my experience and wish the best to those who follow! I definitely would recommend working with these ladies & this company!! Great job!!"
"Tashonda provided excellent customer service. She made my experience worth while. She was very knowledgeable about the facility. She even took the time to assist with securing my unit."
"Prior reviews are for the Public Storage which Life Storage took over. This place is horrible now. Can’t access the office because they’re never open during the hours they say they are. Rent has increased and there is trash collecting all over the building. Run, don’t walk from this place."
"If you value good customer service, don’t bring your stuff here. After this location was sold to Life Storage, it has went down hill FAST. I miss public storage so bad. Helpful tip, if you go during business hours, don’t expect them to be open. Even if they are sitting in the lobby chilling in their phones, they will turn you away citing they are closed 2 hours before stated time. I have never got an answer on the phone or help in person in the last 6 weeks. I don’t know how you can operate this way for extended periods. Embarrassing…"
"Navigating the transfer in ownership has been incredibly frustrating. There never seems to be anyone there to help in person. No one answers the phone. They've taken weeks to return a phone call and even though my problem was supposedly resolved on that phone call, upon attempting to create an account with the new site it will not allow me to make a payment. late payment fees added each month but no way to pay up to get up to date. Maybe they have better service for new customers, but for me as an existing customers that opened the account with Public storage the service is terrible. The facilities are and location are great. I will update pending a resolution to this billing situation."
"Life Storage bought Public Storage and have had nothing but issues. Can not get any costumer support by returning my call or by email. Have had so many price increases in the last year my rent has almost doubled."
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #1077, we offer great property security systems and clean, affordable storage units to rent for the residents of First Ward, Belmont, Elizabeth, Fourth Ward, and other neighborhoods in Charlotte, NC. Call us with questions, reserve online, or click here to compare other storage units in Charlotte.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental