Self Storage Units near First Ward in Charlotte, NC 28204

"The reviews on here are FAKE. Liz has to be one of the worst managers at this location. Very rude and disgusting to customers. Everyone at this location are professional, personal and level headed but Liz needs to be more professional and trained better. Awful manager."

"Great experience 👍"

"Liz is great she took great care of me!"

"Nice storage facility"

"Office is never open when they say they will be and never answer the phone. Do yourself a favor and pick a different place"

"Liz was amazing ... thorough, kind, and informative ... with every customer who entered the store while I was there. :-)"

"Liz- Was so awesome she helped me out alot.. Thanks Liz..."

"Wonderful service! Reneisha is a very professional and knowledgeable manager. Liz and staff are also just wonderful! The property is very clean and well-maintained. Moving is such a stressful time. I really appreciate the staff making this as painless as possible! :) Thank you so much!"

"IT'S SENT BY GOD."

"Great service setting me up and the place is clean and well mainted."

"Rholanda was extremely helpful while I went through the process of renting my first storage unit. She was incredibly sweet and took me through the steps and motions of finalizing everything. Great experience and would highly recommend coming down to her!"

"Liz was awesome! Very professional and helped us with everything we needed."

"Liz was very professional and friendly"

"Amazing experience Liz is wonderful very help full and very friendly"

"Received a notice that rent was increasing by almost 40% on my unit. Tried to reach the office to discuss this 4+ times and never get called back. Left several voicemails, and always pay my rent on the first of each month."

"Life Storage acquired this location from Public Storage and proceeded to raise my rent by >33%. They cannot even find it in them to return my phone voicemails or emails to discuss the matter. What an disreputable way to conduct business - basically the opposite of being customer friendly. While I suppose it's within their legal right and not worth the financial cost to move my belongings at this point, I'd suggest finding an alternative storage facility if you don't want surprise, usurious rent increases."

"Rholonda was so sweet and did an amazing job helping me with everything I needed today!!"

"Buyer beware! I have been leasing a storage unit here since 2019. Now under new management, my monthly lease has doubled! No joke. Left 2 messages at the office for a call and never heard back. So they just doubled my lease, charging my credit card with out my permission!!"

"Liz was of great service! Answered all of my questions and helped me to get settled for my move."

"I came in just to get a little bit more information about the Storage facility the young lady in the office I do believe her name is reneisha was so wonderful and helpful. The office And property looked so good compared to other storages I’ve been to I will definitely be choosing you all to store with."

"Life Storage is a great place to rent a unit from. Very clean site. Liz was helpful and professional and is always smiling whenever I come in."

"Top storage place"

"Liz was extremely helpful today. I forgot my code to get in so she looked it up WHILE she was busy on the phone with another customer! Talk about multi-tasking. The only thing I didn't like, was the stars I can give is limited to 5. She deserves more."

"Liz was extremely helpful and kind, with a great sense of humor. She should be the standard for everyone who is customer face forward."

"This is the best storage in the Charlotte area! Liz provides EXCELLENT customer service."

"Liz greeted us with a smile. She was very efficient and professional. So glad we choose LifeStorage on E 7th Street Charlotte, NC."

"Customer service was really next level! Feel great about storing my belongings here. Liz, you are the best! Thank you for helping make my move less stressful!"

"Liz is awesome! Had to cancel my first appointment but when I was finally able to reschedule and check in, the process was really straightforward. Liz found me a great unit, recommended helpful storage tips, and helped me save some money! Really great experience and I feel super comfortable storing my belongings here."

"I’ve never had to get a storage unit before & Liz was super helpful!"

"Liz is very friendly and professional!!"

"Liz was great. She helped multiple customers at the same time and all with a smile. Great service."

"Liz is amazing! She went above and beyond to make sure that my move out was smooth and she was very helpful! I highly recommend this location simply bc of Liz’s customer service!"

"Liz offered a lot of help and information!"

"I was helped my Liz. She was friendly when I walked in. Very informative and was patient as I switched sizes of units haha. I left happy with my unit and with some boxes to start packing. I would refer this place to anyone looking for storage, it is also very clean."

"Liz was great help! Very friendly and helpful."

"Liz here was super helpful! She helped me find just the right unit to fit my needs and absolutely went above and beyond!"

"Liz, provided an exceptional customer care experience. I’m going through a temporary medical issue right now, however, Liz went over and above to assist me. Thankful for her professionalism & kindness."

"Liz was great at helping me find the right storage unit for my moving needs. She went above and beyond with helping and we all know moving can be stressful."

"Liz was extremely helpful and took care of everything we needed. The entire experience was great."

"Most awesomest person in North Carolina, very knowledgeable and extremely nice. She went above and beyond the call of duty! I recommend working with Liz highly. It gets no better !"

"Liz was exceptional. She got me in quick & fast only spent about 10 mins at the front before moving my property in!! We need more people in the world like Liz! I love you girly lol❤️"

"Liz was very helpful with our moving process! She was very helpful with explaining how everything works."

"The rep was super nice and made the process quick and easy. Exactly what I needed on a day that I have a million things to do!"

"I was able to get a great storage unit all in a matter of minutes."

"Liz & Reneisha we’re amazing, patient, and very helpful. Thank you for making this transition such a great experience!"

"Liz was very helpful and super nice! Made the process much less painful"

"Mary and Liz did an awesome job at helping me set up my account. They were kind and very hospitable. Best storage facility in Charlotte!"

"Friendly staff and convenient location"

"I was tremendously appreciative of Reneisha and the staff at this storage location. She was attentive, helped me pick the best size and get the best rate for my short stay. You should give them a try."

"We were taken care of immediately after walking in. They were also very kind and understanding."

"Liz and makayla are AMAZING!!!!!!"

"LIZ was amazing! Very helpful & knows her job"

"So helpful, Liz was fantastic and helped us to access our unit after some misunderstanding on our part. Makayla was also so sweet and was also so helpful."

"Liz was very helpful while helping me get my first storage unit."

"Customer service was very nice and professional."

"Liz is the the best I didn’t even want to leave she provided excellent customer service and even helped me upgrade my storage i left life storage in excellent spirits"

"Liz, Ashley and Reniesha were amazing! Highly recommend this facility. Thanks ladies."

"Liz, Reniesha and Ashley They were very helpful with helping me secure a storage space. Very kind and respectful."

"Customer service is outstanding!!"

"Great experience. Liz was very helpful."

"Ashley and Reneisha was amazing and professional. I was able to rent out a storage room very quickly! 10 out of 10 recommend!"

"The staff is friendly. The environment is clean. They are very respectful. No bug issues like most properties."

"Liz was friendly and helpful! Thank you."

"Liz , Ashley , Ronnisha All we’re amazing at this location. AMAZING Customer Service. Helped me with everything I had questions with. Thank y’all so much for great customer service."

"Liz, Reneisha & Ashley are wonderful. They helped me so much today! I love the new staff and space!"

"Liz and Ashley was a amazing help to me. They are so nice and kind. They was always on point."

"Liz & Ashley was very very helpful and nice."

"It is an awesome time here ! Staff are very helpful and accommodating. Clean and very well kept. Thank you Reneisha and Ashley !!"

"Liz took very good care of us. Service par excellence."

"Great customer service. Clean facility. Affordable prices."

"Liz was absolutely amazing. Her customer service was outstanding, something that’s definitely lacking in a lot of places. I’d definitely recommend this facility for her, the cleanliness and location is a plus"

"Liz was outstanding she was very professional."

"Liz's service was fabulous! She deserves a raise."

"Liz was a great help today"

"Liz was very understanding and helped me find a better deal. Very appreciative and great service!"

"Liz was was great and so helpful!! Very knowledgeable!"

"Hello, just wanted to let you know that my rental experience with Liz was fantastic, please consider her when raises bonuses and promotions are available. Thank you"

"Liz is great! She helped us get the best unit that fit our needs. Highly recommend"

"I was having a really bad day! I lost my keys to my storage unit and was very overwhelmed! When I I arrived at Life Sorage I was greeted by Liz and Ryver who assured me it would be ok. They provided me with excellent customer service and took care of me right on the spot! I would definitely recommend Life Storage if you need storage and the reassurance of knowing your things are safe!!"

"Liz and the rest of the team were very professional with making sure that I had everything I needed and ready to go for my move!"

"Liz is great . Thank you so much. Going thru a lot and she is a blessing"

"I recommend that you come here for storage space, it’s a clean and safe environment. Liz was a wonderful help and got us some DEALS!"

"Liz was super friendly and personable. Went over everything in a clear and efficient manner."

"My experience at Life Storage was wonderful! I needed a unit to store some items while moving and Liz was super helpful! She made sure I had everything I needed and even found me a more convenient unit than the one I had reserved online. Wonderful service and a great, clean storage space!"

"Very helpful staff! Liz made sure we had everything we needed for our move."

"Life storage makes life easy and simple. Thankyou for all your hard work. Liz did a wonderful job providing the necessary information. She is amazing at the work she does. Thankyou again"

"Liz was awesome to deal with and made the whole process super smooth and easy!"

"I love this Storage Location its safe clean and the customer service I receive every time from Liz is always a pleasure her attitude is always positive, shes available to help everytime ive came in. I will refer Life Storage to anyone Thanks Liz"

"Thank you for the great service Liz and Reneisha"

"Liz helped me out a lot ! made my first experience at life storage very welcoming. Would definitely recommend this facility and she will take care of you ! She was kind and sweet & made sure that I was well taken care of"

"Liz and Reneisha were awesome!! The service was quick and professional! Thank you ladies for you all your help ❤️ will definitely use this storage in the future!"

"Mary and Jason were very thorough and helpful. A wonderful experience!!"

"Clean and secure. All inside climate controlled storage."

"They noticed it was my birthday and sang me happy birthday! They were also very kind and helpful!!"

"I can't say enough good things about my experience with Life Storage. They have great prices and a lot of great storage options but the BEST part was my customer service experience! Reneisha and Liz are a great team. They really care about people and helping them out. They went over and beyond my expectations and really came through! They are so helpful, kind and informative. They made my not so joyful experience with having to move, very easy and much better. I will be forever grateful for my experience and wish the best to those who follow! I definitely would recommend working with these ladies & this company!! Great job!!"

"Mary is so helpful and sweet! Thanks for helping!!"

"Are reservations for this location for my movers to bring my furniture. Guess what storage unit office wasn’t office?! I am paying by the minute to have my time wasted by this company! Completely outrageous!!!"

"The Agent Tashonda @ E 7th St. was polite and very informative. Thank you!!"

"Tashonda provided excellent customer service. She made my experience worth while. She was very knowledgeable about the facility. She even took the time to assist with securing my unit."

"Tashonda was excellent. I enjoyed working with her. Wes"

"Was perfectly fine with public storage who i originally started with, why they transferred over to life storage I’m not sure, this location never answers the phone, always says they are closed even when their hours show opened. No communication, just require you to pay on time, when they can’t even answer the phone to answer simple questions."

"Prior reviews are for the Public Storage which Life Storage took over. This place is horrible now. Can’t access the office because they’re never open during the hours they say they are. Rent has increased and there is trash collecting all over the building. Run, don’t walk from this place."

"If you value good customer service, don’t bring your stuff here. After this location was sold to Life Storage, it has went down hill FAST. I miss public storage so bad. Helpful tip, if you go during business hours, don’t expect them to be open. Even if they are sitting in the lobby chilling in their phones, they will turn you away citing they are closed 2 hours before stated time. I have never got an answer on the phone or help in person in the last 6 weeks. I don’t know how you can operate this way for extended periods. Embarrassing…"

"Resuelve el problema de un espacio extra para guardar tus cosas"

"Navigating the transfer in ownership has been incredibly frustrating. There never seems to be anyone there to help in person. No one answers the phone. They've taken weeks to return a phone call and even though my problem was supposedly resolved on that phone call, upon attempting to create an account with the new site it will not allow me to make a payment. late payment fees added each month but no way to pay up to get up to date. Maybe they have better service for new customers, but for me as an existing customers that opened the account with Public storage the service is terrible. The facilities are and location are great. I will update pending a resolution to this billing situation."

"Life Storage bought Public Storage and have had nothing but issues. Can not get any costumer support by returning my call or by email. Have had so many price increases in the last year my rent has almost doubled."

"Helped us out majorly by giving us a box we needed for free!!! Very nice staff! Highly recommend!"