Self Storage Units near First Ward in Charlotte, NC 28204

"Mary and Liz did an awesome job at helping me set up my account. They were kind and very hospitable. Best storage facility in Charlotte!"

"Friendly staff and convenient location"

"I was tremendously appreciative of Reneisha and the staff at this storage location. She was attentive, helped me pick the best size and get the best rate for my short stay. You should give them a try."

"We were taken care of immediately after walking in. They were also very kind and understanding."

"Liz and makayla are AMAZING!!!!!!"

"LIZ was amazing! Very helpful & knows her job"

"So helpful, Liz was fantastic and helped us to access our unit after some misunderstanding on our part. Makayla was also so sweet and was also so helpful."

"Liz was very helpful while helping me get my first storage unit."

"Customer service was very nice and professional."

"Liz is the the best I didn’t even want to leave she provided excellent customer service and even helped me upgrade my storage i left life storage in excellent spirits"

"Liz, Ashley and Reniesha were amazing! Highly recommend this facility. Thanks ladies."

"Liz, Reniesha and Ashley They were very helpful with helping me secure a storage space. Very kind and respectful."

"Customer service is outstanding!!"

"Great experience. Liz was very helpful."

"Ashley and Reneisha was amazing and professional. I was able to rent out a storage room very quickly! 10 out of 10 recommend!"

"The staff is friendly. The environment is clean. They are very respectful. No bug issues like most properties."

"Liz was friendly and helpful! Thank you."

"Liz , Ashley , Ronnisha All we’re amazing at this location. AMAZING Customer Service. Helped me with everything I had questions with. Thank y’all so much for great customer service."

"Liz, Reneisha & Ashley are wonderful. They helped me so much today! I love the new staff and space!"

"Liz and Ashley was a amazing help to me. They are so nice and kind. They was always on point."

"Liz & Ashley was very very helpful and nice."

"It is an awesome time here ! Staff are very helpful and accommodating. Clean and very well kept. Thank you Reneisha and Ashley !!"

"Liz took very good care of us. Service par excellence."

"Great customer service. Clean facility. Affordable prices."

"Liz was absolutely amazing. Her customer service was outstanding, something that’s definitely lacking in a lot of places. I’d definitely recommend this facility for her, the cleanliness and location is a plus"

"Liz was outstanding she was very professional."

"Liz's service was fabulous! She deserves a raise."

"Liz was a great help today"

"Liz was very understanding and helped me find a better deal. Very appreciative and great service!"

"Liz was was great and so helpful!! Very knowledgeable!"

"Hello, just wanted to let you know that my rental experience with Liz was fantastic, please consider her when raises bonuses and promotions are available. Thank you"

"Liz is great! She helped us get the best unit that fit our needs. Highly recommend"

"I was having a really bad day! I lost my keys to my storage unit and was very overwhelmed! When I I arrived at Life Sorage I was greeted by Liz and Ryver who assured me it would be ok. They provided me with excellent customer service and took care of me right on the spot! I would definitely recommend Life Storage if you need storage and the reassurance of knowing your things are safe!!"

"Liz and the rest of the team were very professional with making sure that I had everything I needed and ready to go for my move!"

"Liz is great . Thank you so much. Going thru a lot and she is a blessing"

"I recommend that you come here for storage space, it’s a clean and safe environment. Liz was a wonderful help and got us some DEALS!"

"Liz was super friendly and personable. Went over everything in a clear and efficient manner."

"My experience at Life Storage was wonderful! I needed a unit to store some items while moving and Liz was super helpful! She made sure I had everything I needed and even found me a more convenient unit than the one I had reserved online. Wonderful service and a great, clean storage space!"

"Very helpful staff! Liz made sure we had everything we needed for our move."

"Life storage makes life easy and simple. Thankyou for all your hard work. Liz did a wonderful job providing the necessary information. She is amazing at the work she does. Thankyou again"

"Liz was awesome to deal with and made the whole process super smooth and easy!"

"I love this Storage Location its safe clean and the customer service I receive every time from Liz is always a pleasure her attitude is always positive, shes available to help everytime ive came in. I will refer Life Storage to anyone Thanks Liz"

"Thank you for the great service Liz and Reneisha"

"Liz helped me out a lot ! made my first experience at life storage very welcoming. Would definitely recommend this facility and she will take care of you ! She was kind and sweet & made sure that I was well taken care of"

"Liz and Reneisha were awesome!! The service was quick and professional! Thank you ladies for you all your help ❤️ will definitely use this storage in the future!"

"Mary and Jason were very thorough and helpful. A wonderful experience!!"

"Clean and secure. All inside climate controlled storage."

"They noticed it was my birthday and sang me happy birthday! They were also very kind and helpful!!"

"I can't say enough good things about my experience with Life Storage. They have great prices and a lot of great storage options but the BEST part was my customer service experience! Reneisha and Liz are a great team. They really care about people and helping them out. They went over and beyond my expectations and really came through! They are so helpful, kind and informative. They made my not so joyful experience with having to move, very easy and much better. I will be forever grateful for my experience and wish the best to those who follow! I definitely would recommend working with these ladies & this company!! Great job!!"

"Mary is so helpful and sweet! Thanks for helping!!"

"Are reservations for this location for my movers to bring my furniture. Guess what storage unit office wasn’t office?! I am paying by the minute to have my time wasted by this company! Completely outrageous!!!"

"The Agent Tashonda @ E 7th St. was polite and very informative. Thank you!!"

"Tashonda provided excellent customer service. She made my experience worth while. She was very knowledgeable about the facility. She even took the time to assist with securing my unit."

"Tashonda was excellent. I enjoyed working with her. Wes"

"Was perfectly fine with public storage who i originally started with, why they transferred over to life storage I’m not sure, this location never answers the phone, always says they are closed even when their hours show opened. No communication, just require you to pay on time, when they can’t even answer the phone to answer simple questions."

"Prior reviews are for the Public Storage which Life Storage took over. This place is horrible now. Can’t access the office because they’re never open during the hours they say they are. Rent has increased and there is trash collecting all over the building. Run, don’t walk from this place."

"If you value good customer service, don’t bring your stuff here. After this location was sold to Life Storage, it has went down hill FAST. I miss public storage so bad. Helpful tip, if you go during business hours, don’t expect them to be open. Even if they are sitting in the lobby chilling in their phones, they will turn you away citing they are closed 2 hours before stated time. I have never got an answer on the phone or help in person in the last 6 weeks. I don’t know how you can operate this way for extended periods. Embarrassing…"

"Resuelve el problema de un espacio extra para guardar tus cosas"

"Navigating the transfer in ownership has been incredibly frustrating. There never seems to be anyone there to help in person. No one answers the phone. They've taken weeks to return a phone call and even though my problem was supposedly resolved on that phone call, upon attempting to create an account with the new site it will not allow me to make a payment. late payment fees added each month but no way to pay up to get up to date. Maybe they have better service for new customers, but for me as an existing customers that opened the account with Public storage the service is terrible. The facilities are and location are great. I will update pending a resolution to this billing situation."

"Life Storage bought Public Storage and have had nothing but issues. Can not get any costumer support by returning my call or by email. Have had so many price increases in the last year my rent has almost doubled."

"Helped us out majorly by giving us a box we needed for free!!! Very nice staff! Highly recommend!"