Storage Units near Charlotte in Matthews, NC, 28105

"Do yourself a favor, rent somewhere else. Staff members are arrogant. Prices go up after you move all of your stuff into the unit. Most storage isn’t even accessible from the outside, you have to walk through hallways to get to your unit. Driveways are so narrow, that if someone were to park on the side of the building, you’re stuck sitting there until they come back out. And let me just say, CJ is the WORST! About as much customer service as a snail."

"This location is outstanding in all aspects. CJ is very prompt to return calls and follows through! Facility is spotless and CJ goes above and beyond to help. Recommend facility!"

"Great help in obtaining a larger unit. Most work was done remotely I really appreciate Curt’s help in making this happen"

"Really awesome staff, Doug was very helpful and made getting a storage unit an easy process. The facility is in a nice area. Would highly recommend!"

"Doug was very helpful with all the process. Excellent customer services skill"

"We have been using this storage place for around a year now. It's always clean and the staff are great, always willing to help, if you need a storage place you will be in good hands with these people."

"Great experience, very clean , very helpful , highly recommend,"

"Doug Duncan was very nice , helpful and respectful!!"

"Doug is outstanding. Friendly, timely service. Moving is obviously stressful but this guy makes it as easy as possible on his customers. One of the things we will remember of the move was this great experience with these folks."

"Doug was a great help, Thanks again!!"

"Great customer service! Very clean and safe location. Would use again without hesitation."

"Great customer service! So helpful!"

"Rented a small storage unit for my daughter after she graduated college. Wonderful experience. The building was always clean, felt very secure and the unit was great. I loved being able to park right next to the door and rolling carts were always available at the elevator! I would highly recommend this Life Storage in Matthews!"

"This storage facility is conveniently located. I've used it four times now (twice personally and twice for business). The facility is kept clean and management is friendly and courteous. Highly recommend!"

"This is my second time using this location. The facility is always clean and they (Doug & CJ) make it easy and painless."

"We have rented a couple units here and even had to change one last minute as we were moving. Doug has been great to work with and very helpful. Definitely recommend this location and Doug."

"This is one of the best storage units I have used in a long time. It is super clean, affordable, in a great location and the customer service was awesome! They also have packing tape and other moving supplies if you need it. Make sure you ask for Doug!"

"Very simple and professional service."

"For the first time in our lives my wife and I needed to rent storage space while our new home is being built. We started out with thinking we may only need one unit but are up to 3 units now. Every step of the way from our first contact with the people and staff at the Matthews location to the ease of setting up the billing on the internet it has a been a easy process. The grounds and storage units are spotless. Very happy with Life Storage and its people and process."

"Fantastic service!"

"Great experience with Life storage. Easy access. Super clean. Great office staff."

"Phenomenal service! Units are very clean and the staff is consistently going above and beyond! Thanks!"

"So I feel like the companies rent online page could be a little clearer. I wanted to rent a climate controlled unit. I chose a facility that has climate controlled spaces. I went through the rent online section and rented my space. I was very dismayed when I would up with a unit that is not climate controlled. So I went to the facility to see for sure. I met Doug, your representative. He was quickly sympathetic to my needs and was quick to help me. He checked online and was not able to satisfy my needs. After discussion with my family, we decided we would make do with this unit, even though it was not what we wanted. Doug was very helpful during this process and made us feel like what we needed really mattered. I think Life Storage needs to make their online rental process clearer, so we know what we are getting, but as long as you have employees like Doug it makes it a little less painful. Thanks Doug!!!"

"We pick up suppies"

"Amazing service!!! The staff was very helpful."

"Everything was easy, fast and professional."

"This is a great storage location, and the staff is very attentive and kind!! You can tell that they care about their property, and the people who they serve!! Thanks so much!!"

"Super easy setup, affordable pricing, and friendly customer service. Doug is great!"

"Doug has always gotten in contact with us when something didn’t seem right. He closed out account as soon as movers moved everything out so we didn’t get charged anything for extra days until paper arrived at their office. Doug always got back to me quickly on questions asked through emails. The facility is very well lit, keeps items safe in locked building and is easy to get in and out of. Prices are very reasonable."

"This facility is kept clean and comfortable in order to keep everything safe. Doug has always gotten back to me when I email him in a quick fashion.  He has even called when lock didn't close correctly. It is easy to get in and out of spaces with doors on outside always locked. Prices are comparable to others."

"Amazing service! This location really goes above and beyond to make sure each customers needs and wants are attended to! Even when you’re cutting it very close to closing time! They went above and beyond for me to remove a lock that I lost the keys too and only charged for the new lock! Super nice. Amazing service. I will always use this life storage location!"

"Professional to deal with. Clean and secure facility"

"I used this storage facility to help me with a local in-town move in Charlotte. It was my first experience with a storage unit and it was a great experience overall. Very simple to start the rental and the facility itself was very clean, and easy to access. I was a short term renter and was really pleased with this location and my unit. If I need to use storage again in the future I'd first check this location for availability."

"I’ve had a unit there for 11 years. Great people, great service. Doug is wonderful."

"Great friendly service by Doug"

"Safe, secure location, clean bathrooms, super easy sign-up and vacate process, good customer service."

"I have been using this facility for over 2 years now. The storage units are very clean and the facility is well maintained. Doug Duncan is just outstanding! Very friendly, helpful and is always available to help out. I would strongly recommend this location for all of your storage needs!!"

"Great storage location, Doug was awesome!"

"The BEST storage facility in EVERY WAY. Doug Duncan, Associate Manager, was so very professional and very helpful in describing features of storage units. IT WAS JUST SIMPLY A PERFECT EXPERIENCE!!!"

"Excellent storage facility and wonderful customer service. Doug was wonderful to work with!"

"Great people, great service! Highly recommend."

"Top notch professionals !"

"Have been a client here for six plus years. The facility is well cared for and is in excellent shape. The main reason I keep my unit there is for the customer service I receive from Doug Duncan the Associate Manager. He is always so helpful and nice when I have any questions or need help with anything. He is the best!"

"Very nice people and great service. Clean, well maintained and secure. Not the cheapest, but worth the money. Never had any issues and very good customer service."

"Great customer service, clean facility, easy access."

"Awesome, personalized service. Fantastic management. Great, clean location. Highly recommend."

"Great experience with very honest management! I appreciated all the safety precautions and clean unit. Thank you!"

"Thank you for the outstanding service, the staff is so friendly and the facility is clean. Should I need temporary storage in the future you will be my first choice. Stay Well"

"Doug was a pleasure to work with. I would highly recommend this facility if you need storage space."

"Excellent, clean well kept facility! The manager on duty was extremely courteous and helpful. This facility is highly recommended. Doug helped to make sure that our move in was smooth and seamless and when it came time to move out a year later, he did the same. Thank you!!"

"Very clean and safe storage facility. I needed for temporary use, but wouldn’t hesitate using LifeStorage again. I have had some bad experiences with storage places so it’s nice to find one that’s good."

"First class facility; clean and well kept. I have rented 2 units here for almost a year now. Doug Duncan has always been professional, gives us a courtesy call so to avoid late charges on the units."

"Friendly staff and a nice, clean facility."

"Very friendly and helpful employees. Great location and has been a life saver for getting all the additional packaging supplies."

"We read good reviews on the two guys that run this place and we weren’t disappointed. We worked with Doug. He was very helpful. The storage unit was clean and easily accessible. He even stayed a little later when we came back to buy a lock. It’s the little things..."

"We read good reviews on the two guys that run this place and we weren’t disappointed. We worked with Doug. He was very helpful. The storage unit was clean and easily accessible. He even stayed a little later when we came back to buy a lock. It’s the little things..."

"Outstanding Staff!! C J is awesome... Very clean and well run facility"

"Been a customer since 2012, very clean (in climate control bldg), easy to work with, never any issues. Very convenient location."

"No issues, staff was friendly and helpful."

"I had a great experience with Life Storage! Doug is awesome!!"

"Always easy to deal with. Convenient and clean."

"Great experience with Life Storage #372 at 3617 Matthews Weddington Rd.Excellent customer service , easy access ,friendly staff. I would like to give Doug Duncan special thanks for being very helpful kind and professional, every thing was terrific I highly recommend this location for your storage needs."

"Customer service was excellent and was a very clean and well kept location"

"Excellent service, friendly staff. Completely explained all of our options and had us setup in 45 minutes...."

"Rental process was quick and easy. The space is well kept. Doug was a pleasure to work with and went out of his way to make sure our experience was a good one."

"Great facility - always clean and safe. Easy access. Doug is super efficient and always smiling. Highly recommend."

"I am more than amazed at how friendly the workers are. They always give excellent service. They always check on their units to see if everything is in order and safe. I would recommend this location to anyone who is looking for a nice, clear place to store their belongings."

"Dealing with a new storage space can be tricky but at Store #372 and in particular Doug, was a terrific experience. Very efficient, pleasant and a great bargain. I recommend Life Storage and store 372 !"

"Great support from Doug and very clean and well priced"

"Doug was extremely personable and made the rental process a breeze... thanks Doug!"

"I have been a customer for 4 years and the facility is amazing. Always clean and nice temperatures inside. I always feel safe there with all the cameras. Doug the manager is always there with a smile and is extremely helpful if you ever need anything!"

"friendly people. Doug was great."

"Weve had our business storage here for over 15 years. Add that to several personal rentals along the way and Ive experienced all of their services. Everything has been handled in a personable professional way by Doug. Excellent all around."

"Great experience with this storage company. Clean, accessible, safe. No unpleasant surprises. My family kept a storage unit for four years! It proved very useful and handy in ways we didn't expect when we first began. Definitely would recommend this company and location to anyone."

"The process to rent and to vacate a unit was streamlined and simple. The staff is great too! I've rented there short-term on two occasions and I wouldn't hesitate to do it again."

"We would like to recognize Doug Duncan for providing excellent customer service at this Life Storage location. Doug always gave courteous and professional service and should be recognized by management as an example to follow for great customer service."

"We would like to recognize Doug Duncan for providing excellent customer service at this Life Storage 372 location. Doug always gave courteous and professional service and should be recognized by management as an example to follow for great customer service."

"Very clean place.  Doug was not only professional, but funny as well!  Will probably store my stuff there if I'm laid-off. TomEG"

"Life Storage is perfect for what we need!  Clean facility, reasonable pricing, and always kind and respectful staff."

"This past year is the second time that I have leased a storage unit at this location. The first time was when they were newly opened and I am amazed that it is still just as clean now as it was then. Everyone is helpful but the person with whom I have had the most contact is Doug and I really appreciate his attention to my inquiries and patience. Most recently I was unable to get there before 6 pm closing time to drop off some things at  my unit. There were no other patrons accessing their unit so I was alone in the large building but never felt worried or apprehensive about my safety. I am really glad they are there."

"The leasing experience easy and quick."

"Annoying company to deal with. Going to move my stuff first chance I get."

"I actually just rented another storage space at this location. It was still amazing and the staff especially Doug Duncan was very nice. They have met above my standards of a storage space."

"I have rented a storage space here for a while and would like to thank Doug Duncan for his hard work and kindness working with his customers. He has went above and beyond with his job. They have very professional staff and would definitely recommend others here!"

"Clean facility; easy to access and move belongings; excellent and friendly service. Annual increases are steep, but that seems to be the norm in the storage business."

"A clean, easy to get in and out of, safe, professionally run, and reasonably priced storage unit. So glad it happens to be down the street from our home. Highly recommend contacting Doug and storing your extra stuff!"

"Easy and great service"

"First I want to express the appreciation of having such a superior facility in my area. You have a very professional staff at this particular facility. Doug Duncan is a wonderful Associate Manager with your firm. He handled my storage needs and when I left the facility I was thoroughly satisfied and confident. On the day of the move Doug checked on my progress often and offered any assistance needed. Kudos to your firm and staff. Regards, Diane Scott"

"This is my first time renting a storage space and Doug was very patient and very friendly. I will definitely recommend this location at Matthews."

"I have been renting since 2012. its the nicest place and best most helpful staff any where."

"I have used this place for 18 months. It is managed by two men that are very personable.  When moving in, they were very helpful in supplying hand truck and moving platform.  Every time I stop to see them they are more than pleasant.  The location is very convenient to me and the condition is impeccable.  The floors are always clean the lights are on automatic so when you get there they automatically come on.  These are not advertised as climate controlled but in the middle of winter there is  some heat so not freezing.  Same is true for summer time.  Would definitely use it again if needed.  Thanks for being so close."

"Doug is most helpful. Friendly and willing to help. Great place to rent."

"Tom is great to work with!"

"Very friendly and very efficient in renting a new space. They covered all the basis. Also a very clean facility"

"Very nice facility, very clean and secure. Very convenient to Our Home. Easy to get into.Life storage manager, Tom, was extremely helpful in selecting the proper size for my needs."

"Excellent location to my home to store household goods. The building in facility is exceptionally clean and climatic controlled. And pleased of the security within the building and feel very comfortable leading our valued items here. Store manager Tom Doby Has been extremely helpful and guiding me towards the proper size facility that I need. Will continue to use them as storage dictates"

"Doug has been so helpful and his customer service is outstanding"

"Great place for my needs!! Conveniently always available to access when I needed it. Clean, safe, and in great condition. Everything was terrific! Tom especially was great. Will consider again."

"Great place for my needs!! Always available to access at the times I needed it. Clean, safe, and in great condition. Everything was terrific! Tom especially was great. Will consider again."

"I worked with Tom & Don, who did a greT job setting me up with what I needed for short term storage"

"Want to shout out to Doug at Life Storage #372. Thank you for helping in so many ways. I would recommend Life Storage and the one at "3617 Matthews Weddington Rd | Matthews, NC" We stared with one storage and ended with getting two. Doug was extremely polite and professional. We felt safe and the place was always clean! Very reasonable prices!"

"What a pleasant experience talking with Doug. He was extremely nice and very informative on the storage unit rental. The facility was very clean and I would not hesitate to leave anything in my storage unit because of the cleanliness of the building. Great people"

"Thumbs up!"

"Excellent staff and clean, safe facility. Highly recommend."

"I have had an awesome experience with Life Storage. everyone there is genuinely nice and understanding. Life storage in Matthews, NC is the place to go if you want to have your storage secured clean and affordable. I have been working with Doug for the last couple of months and he has made things so much easier for me. I couldnt get my couch in the unit I had, well it would of fit but couldnt get it to angle in my storage u it. I was able to purchase another unit at the last min. I will let others know where to come. Thank you so much."

"The front office was polite every time I called and I was received and served wholeheartedly, quickly, and courteously. The access code worked the first time, and trolleys were at hand for use at my pleasure! Overall, my check-in-to-rent experience was superb. I believe it will continue to be a good experience and I would certainly recommend my family and friends to use this facility."

"The service was superior and the facitity is safe and clean!"