*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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Life Storage in Matthews, NC is the perfect storage facility for those living near Charlotte, NC. Our secure, convenient facility offers a variety of storage unit sizes to fit any need. Our facility is equipped with 24-hour video surveillance, a well-lit and gated property, and a friendly and knowledgeable staff that is available to answer any questions you may have. We also offer a variety of amenities such as climate-controlled units, drive-up access, and online bill pay. Whether you need a place to store your furniture, business documents, or recreational equipment, Life Storage in Matthews, NC is the perfect solution. With our competitive rates and flexible month-to-month leases, you can rest assured that your belongings are safe and secure. Contact us today to learn more about our storage facility and how we can help you find the perfect storage solution.
14225 Youngblood RdCharlotte, NC 2827815.9 Miles Away
Customer Reviews - Life Storage #372, Matthews
We at Life Storage want to maintain the best storage facilities in Matthews, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Clean convenient location, felt safe when going and using the unit. Big praise for CJ as he was always calm and helpful over the phone and anytime talking with him at the place. It’s refreshing to see someone who loves doing their job and helping out customers. He genuinely cares and gets the job done!"
"i have had a storage unit here for over 4 years and I have had zero troubles in all 4 years. Doug has been kind and super amazing. CJ took care of my unit once I had moved my items out. i would receive timely emails for any updates regarding my unit or any info I needed to know :) I highly recommend life storage, especially this location!"
"Best people and location. I had my unit for over 4 years and I have had zero issues in 4 years. CJ helped me with closing out my unit and he was extremely kind. Doug has always been kind as well. Highly recommend!"
"I have used Life Storage for several years. Units are clean and property very well maintained. Access is fast and easy and the staff always take care of any questions or needs perfectly.
The only change I would love to see would be the addition of covered storage for trailers! I have a 25ft oversized trailer that would be wonderful to store in a secure, covered lot."
"My husband and I just moved to the area and needed a storage space that didn’t cost an arm and a leg. We decided to check out Life Storage due to location, but it’s a really nice facility. Clean, quiet, and secure. Doug helped us find an affordable storage option and was a pleasure to chat with. Thanks, Doug!"
"Prices raise out of nowhere my storage was originally 60 and has risen to 90+ in the last couple of years for the EXACT same space. It's ridiculous and each price hike has been with little to no warning"
"Outstanding customer service. Doug and Craig made it a breeze to rent a unit with Life Storage. Everything was in the unit just waiting for me to move stuff in. Appreciate all the help and the calls when a unit came open."
"AMAZING customer service, set me up in under 20 minutes ON A HOLIDAY NO LESS! Great unit, great storage conditions, the only reason it's 4-stars is because of the price. A little expensive but overall really great quality!"
"Very nice manager (Doug Duncan) who I saw a few months ago but did not rent space because I moved out the area. Upon returning I came back because he was professional and friendly. I have rented a space and now have been a customer for life storage a few years."
"Doug and his crew were incredibly helpful when I needed it. Their facilities are clean, convenient and reasonably priced. I stored household goods for about 6 months in the next two year unit that was not temperature controlled. I had no problems with bugs, and everything was intact. I highly recommend them"
"Gentlemen open 10 mins early do i didn’t have to wait. Showed me units immediately without me asking. As we watched to units was explaining rules and process and what to do if need help or extra hours for emergency . Very informative, yet has exceptional time management. Was there less than 20 mins with him but got all necessary info and needs met! Never rude or crass or felt like we were burden when say example waiting for my gf to go to ladies room before to 3rd floor. Even showed up stairwell so we knew.
Definitely needs recognition. Place is very clean and not stale damp nasty funky air like I’ve dealt with other units especially uhaul up north at times ."
"I experienced a traumatic life event which prompted a quick, unexpected move from Oklahoma. Doug Duncan gave me a tour of the facility, answered all my questions, and was respectful, kind and professional. I feel good about my decision in choosing Life Storage in Matthews; the building is clean, secure, and well-managed. Communication has been excellent with Doug Duncan. Thank you."
"Loved renting out a space with Life Storage. It was easy to start up with them and they made the process stress free. Definitely recommend if you need to store your belongings somewhere definitely consider Life Storage, especially the one on Matthews-Weddington Rd with Doug Duncan!"
"Renting a storage unit at this Life Storage location was a breeze. The associate manager Doug Duncan gave me excellent directions to their location. The available unit was exactly the size I was looking for. The office, the storage area, and the storage unit were spotless. Doug explained the paperwork that would be required in order to rent. He was patient and knowledgeable. I got what I needed together and successfully rented the unit the very next day! It was a pleasure working with Doug Duncan. He reminded me of what stellar customer service can be like."
"The Life Storage team in Matthews has been incredible to work with. Their team has gone above and beyond to help me find the best storage solutions for my business. I will continue doing business with them and recommend all my family and friends to do so as well."
"Do yourself a favor, rent somewhere else. Staff members are arrogant. Prices go up after you move all of your stuff into the unit. Most storage isn’t even accessible from the outside, you have to walk through hallways to get to your unit. Driveways are so narrow, that if someone were to park on the side of the building, you’re stuck sitting there until they come back out. And let me just say, CJ is the WORST! About as much customer service as a snail."
"We have been using this storage place for around a year now. It's always clean and the staff are great, always willing to help, if you need a storage place you will be in good hands with these people."
"Doug is outstanding. Friendly, timely service. Moving is obviously stressful but this guy makes it as easy as possible on his customers. One of the things we will remember of the move was this great experience with these folks."
"Rented a small storage unit for my daughter after she graduated college. Wonderful experience. The building was always clean, felt very secure and the unit was great. I loved being able to park right next to the door and rolling carts were always available at the elevator! I would highly recommend this Life Storage in Matthews!"
"This storage facility is conveniently located. I've used it four times now (twice personally and twice for business). The facility is kept clean and management is friendly and courteous. Highly recommend!"
"This is one of the best storage units I have used in a long time. It is super clean, affordable, in a great location and the customer service was awesome! They also have packing tape and other moving supplies if you need it. Make sure you ask for Doug!"
"For the first time in our lives my wife and I needed to rent storage space while our new home is being built. We started out with thinking we may only need one unit but are up to 3 units now. Every step of the way from our first contact with the people and staff at the Matthews location to the ease of setting up the billing on the internet it has a been a easy process. The grounds and storage units are spotless. Very happy with Life Storage and its people and process."
"So I feel like the companies rent online page could be a little clearer. I wanted to rent a climate controlled unit. I chose a facility that has climate controlled spaces. I went through the rent online section and rented my space. I was very dismayed when I would up with a unit that is not climate controlled. So I went to the facility to see for sure. I met Doug, your representative. He was quickly sympathetic to my needs and was quick to help me. He checked online and was not able to satisfy my needs. After discussion with my family, we decided we would make do with this unit, even though it was not what we wanted. Doug was very helpful during this process and made us feel like what we needed really mattered. I think Life Storage needs to make their online rental process clearer, so we know what we are getting, but as long as you have employees like Doug it makes it a little less painful. Thanks Doug!!!"
"Doug has always gotten in contact with us when something didn’t seem right. He closed out account as soon as movers moved everything out so we didn’t get charged anything for extra days until paper arrived at their office.
Doug always got back to me quickly on questions asked through emails.
The facility is very well lit, keeps items safe in locked building and is easy to get in and out of.
Prices are very reasonable."
"This facility is kept clean and comfortable in order to keep everything safe.
Doug has always gotten back to me when I email him in a quick fashion. He has even called when lock didn't close correctly.
It is easy to get in and out of spaces with doors on outside always locked.
Prices are comparable to others."
"Amazing service! This location really goes above and beyond to make sure each customers needs and wants are attended to! Even when you’re cutting it very close to closing time! They went above and beyond for me to remove a lock that I lost the keys too and only charged for the new lock! Super nice. Amazing service. I will always use this life storage location!"
"I used this storage facility to help me with a local in-town move in Charlotte. It was my first experience with a storage unit and it was a great experience overall. Very simple to start the rental and the facility itself was very clean, and easy to access. I was a short term renter and was really pleased with this location and my unit. If I need to use storage again in the future I'd first check this location for availability."
"I have been using this facility for over 2 years now. The storage units are very clean and the facility is well maintained.
Doug Duncan is just outstanding! Very friendly, helpful and is always available to help out.
I would strongly recommend this location for all of your storage needs!!"
"Have been a client here for six plus years. The facility is well cared for and is in excellent shape. The main reason I keep my unit there is for the customer service I receive from Doug Duncan the Associate Manager. He is always so helpful and nice when I have any questions or need help with anything. He is the best!"
"Excellent, clean well kept facility! The manager on duty was extremely courteous and helpful. This facility is highly recommended.
Doug helped to make sure that our move in was smooth and seamless and when it came time to move out a year later, he did the same. Thank you!!"
"Very clean and safe storage facility. I needed for temporary use, but wouldn’t hesitate using LifeStorage again. I have had some bad experiences with storage places so it’s nice to find one that’s good."
"We read good reviews on the two guys that run this place and we weren’t disappointed. We worked with Doug. He was very helpful. The storage unit was clean and easily accessible. He even stayed a little later when we came back to buy a lock. It’s the little things..."
"We read good reviews on the two guys that run this place and we weren’t disappointed. We worked with Doug. He was very helpful. The storage unit was clean and easily accessible. He even stayed a little later when we came back to buy a lock. It’s the little things..."
"Great experience with Life Storage #372 at 3617 Matthews Weddington Rd.Excellent customer service , easy access ,friendly staff. I would like to give Doug Duncan special thanks for being very helpful kind and professional, every thing was terrific I highly recommend this location for your storage needs."
"I am more than amazed at how friendly the workers are. They always give excellent service. They always check on their units to see if everything is in order and safe. I would recommend this location to anyone who is looking for a nice, clear place to store their belongings."
"Dealing with a new storage space can be tricky but at Store #372 and in particular Doug, was a terrific experience. Very efficient, pleasant and a great bargain. I recommend Life Storage and store 372 !"
"I have been a customer for 4 years and the facility is amazing. Always clean and nice temperatures inside. I always feel safe there with all the cameras. Doug the manager is always there with a smile and is extremely helpful if you ever need anything!"
"Weve had our business storage here for over 15 years. Add that to several personal rentals along the way and Ive experienced all of their services. Everything has been handled in a personable professional way by Doug. Excellent all around."
"Great experience with this storage company. Clean, accessible, safe. No unpleasant surprises. My family kept a storage unit for four years! It proved very useful and handy in ways we didn't expect when we first began. Definitely would recommend this company and location to anyone."
"We would like to recognize Doug Duncan for providing excellent customer service at this Life Storage location. Doug always gave courteous and professional service and should be recognized by management as an example to follow for great customer service."
"We would like to recognize Doug Duncan for providing excellent customer service at this Life Storage 372 location. Doug always gave courteous and professional service and should be recognized by management as an example to follow for great customer service."
"This past year is the second time that I have leased a storage unit at this location. The first time was when they were newly opened and I am amazed that it is still just as clean now as it was then. Everyone is helpful but the person with whom I have had the most contact is Doug and I really appreciate his attention to my inquiries and patience.
Most recently I was unable to get there before 6 pm closing time to drop off some things at my unit. There were no other patrons accessing their unit so I was alone in the large building but never felt worried or apprehensive about my safety. I am really glad they are there."
"I have rented a storage space here for a while and would like to thank Doug Duncan for his hard work and kindness working with his customers. He has went above and beyond with his job. They have very professional staff and would definitely recommend others here!"
"A clean, easy to get in and out of, safe, professionally run, and reasonably priced storage unit. So glad it happens to be down the street from our home. Highly recommend contacting Doug and storing your extra stuff!"
"First I want to express the appreciation of having such a superior facility in my area. You have a very professional staff at this particular facility. Doug Duncan is a wonderful Associate Manager with your firm. He handled my storage needs and when I left the facility I was thoroughly satisfied and confident. On the day of the move Doug checked on my progress often and offered any assistance needed. Kudos to your firm and staff.
Regards, Diane Scott"
"I have used this place for 18 months. It is managed by two men that are very personable. When moving in, they were very helpful in supplying hand truck and moving platform. Every time I stop to see them they are more than pleasant. The location is very convenient to me and the condition is impeccable. The floors are always clean the lights are on automatic so when you get there they automatically come on. These are not advertised as climate controlled but in the middle of winter there is some heat so not freezing. Same is true for summer time. Would definitely use it again if needed. Thanks for being so close."
"Excellent location to my home to store household goods. The building in facility is exceptionally clean and climatic controlled. And pleased of the security within the building and feel very comfortable leading our valued items here. Store manager Tom Doby Has been extremely helpful and guiding me towards the proper size facility that I need. Will continue to use them as storage dictates"
"Want to shout out to Doug at Life Storage #372. Thank you for helping in so many ways. I would recommend Life Storage and the one at "3617 Matthews Weddington Rd | Matthews, NC" We stared with one storage and ended with getting two. Doug was extremely polite and professional. We felt safe and the place was always clean! Very reasonable prices!"
"What a pleasant experience talking with Doug. He was extremely nice and very informative on the storage unit rental. The facility was very clean and I would not hesitate to leave anything in my storage unit because of the cleanliness of the building. Great people"
"I have had an awesome experience with Life Storage. everyone there is genuinely nice and understanding. Life storage in Matthews, NC is the place to go if you want to have your storage secured clean and affordable. I have been working with Doug for the last couple of months and he has made things so much easier for me. I couldnt get my couch in the unit I had, well it would of fit but couldnt get it to angle in my storage u it. I was able to purchase another unit at the last min. I will let others know where to come. Thank you so much."
"The front office was polite every time I called and I was received and served wholeheartedly, quickly, and courteously. The access code worked the first time, and trolleys were at hand for use at my pleasure! Overall, my check-in-to-rent experience was superb. I believe it will continue to be a good experience and I would certainly recommend my family and friends to use this facility."
"We are a performing arts organization and we store our props and costumes at Life Storage. We've been here for several years and find it to be a safe and convenient place to store our items. The facilities are clean and well lit and the staff is very kind and helpful, especially during concert time."
"Moving is always stressful, however, once I walked into this particular LifeStorage facility, both Doug and Tom made the process seamless. They were extremely courteous, answered all my questions and I walked out completely satisfied.
The facility itself is well lit and extremely clean. I highly recommend this place."
"Their customer service is outstanding. I had originally booked a unit online, but then decided I needed a bigger unit. I went into the office and Doug set me up with a larger unit. We were unable to find the original reservation in their system, so I said I would call and cancel the next day. Well, I didnt have to. Doug called me and said he found the reservation and had handled the cancellation and refund to my account. Doug was very helpful and went above and beyond. Highly recommend this location for your storage needs."
"The customer service is far above the standards of most companies today. No matter which associate I interacted with, Doug Duncan in particular, they all went above and beyond expectations to make sure I was properly cared for. I recommend this facility and staff highly!"
"Doug and Life Storage definitely helped to alleviate a lot of my stress from moving. Doug was patient and thoughtful with helping me identify the right size storage unit and the logistics of using a storage facility...it was my first time. The property is very clean and secure."
"This storage unit was right by my house when I needed to rent a unit. Very helpful from the beginning and upfront about prices. Over the 2 years I rented a unit I never had an issue. They were great about communication via email when prices needed to go up to compete with the market (which was only about $10 for the 2 years I rented) which was wonderful. The last time I needed to talk to an employee Doug was on his game & very helpful. Can only say great things about LifeStorage and this location specifically!"
"Have used the storage area for some years. Its been great with no issues whatsoever. I just came in to do a transfer to a larger unit and Doug was very helpful and great to work with! I would recommend to anyone looking for a storage center."
"We had a great experience using this Life Storage location. Great customer service (especially Doug), clean facility, easy to access. Would recommend & would definitely use them again in the future if needed."
"Doug was super helpful! Came in with no wait, got all of our questions answered and left with a storage unit in less then 30 minutes. Customer Service is so rare these days, and it was refreshing to work with someone who knows their product and knows what it means to provide exceptional customer service."
"I have used this location for numerous years and they have always been very customer focused. They even give you a call before the late fees kick in case you forgot to pay. The building is always clean and well lit. Great place for storage if you need it."
"I am so greatfull with the service Thomas and Doug where very helpful since day one. Always attentive to any request , respectful , professionalS and overall friendly. The facility is ALWAYS CLEAN!!!! enough space and affordable. I HIGHLY RECOMMEND LIFE STORAGE"
"I have had 2 large units for over 2 years, the Staff is always accommodating and helpful when I have had a question or need their help. Areas are Constantly Clean and No Insect or Vermin Debris Either.
I Highly Recommend This Storage Facility!
"Outstanding local service and a quick and easy sign up. Friendly staff and I felt like they were truly interested in what I needed.
Saved $25 documentation fee by filling in the simple documents the day before.
They followed up with me after move in and let me know all was in order.
Doug, I believe his name is, is SUPER!
Thank you guys."
"The storage location was very clean. The management were very professional. Thoroughly explained the lease agreement and payment. We saw them do their rounds of the facility several times a day. Would recommend them to anyone."
"I was extremely pleased w the customer service and cleanliness of the unit. I intended to rent the unit for a few months but stayed for a year. Highly recommend the business and if ever in need will return Thank you! "
"I dealt with both Tom and Doug and both were extremely helpful, courteous and kind. They went out of their way to be accommodating with my requests and I would choose Bob's Storage again if the need arose.
"Uncle Bob’s is an awesome storage solution. The location was conveniently located for us so we found it by driving by but our decision to rent space was confirmed by our neighbors who use Uncle Bob’s for business storage. They said, “You will love it. It is safe, nicely lit and well maintained.” We completely agree with our neighbors in our experience. Thomas and Doug are great in the office and have helped us work through our needs during our transition of homes. I completely recommend Uncle Bob’s for storage solutions."
"I rented a unit for over 2 years. During that time my storage requirements fluctuated and I changed size of my unit accordingly. Each change was effortless. The climate control kept my furnishings from being damaged by moisture/humidity. I also appreciate the use of the carts & dollies at no cost. The elevator was also a big help."
"I WISH YOU WOULD HAVE BEEN CLEARER WITH PRORATED DEPARTURE. WE BASICALY MOVED OUT THE 5TH DAY AND PAID THE ETIRE MONTH AND WHEN I CALLED FOR A REBATE YOU SAID NO. ALSO TOLD ME THAT YOU ALREADY RENTED OUT THE SPACE TO ANOTHER. VERY DISPLEASED ABOUT THAT. I WORKED WITH THOM THE WHOLE TIM I WAS THERE AND HE WAS GREAT."
"I'm consistently pleased with the staff and the neatness of the facility. I feel completely at ease knowing my belongings are in a safe and clean environment and that a competent staff is in attendance."
"Tom Dolby is very professional and always willing to help. I have rented storage units in Atlanta and FLorida for the past 12 years and this has been the best customer expeince I have had at a facility. He is vey concientious and wants to make his customers happy!"
" management searched and helped myself find the suitable space I needed to store items. Process over three months until a storage space opened that satisfied my needs. Management did not give up on satisfying my request"
" I was quite pleased with the ease of renting a space when we needed it. the space was very clean and carts were available when we were moving stuff into the space. We also purchased boxes and tape for our move. Thus far , our experience has been great."
"We had never rented a storage space before and your team made it very easy. They were very helpful and worked with us to get the best space possible for our needs. At one point, Thomas even called to say that he noticed we had locked our lock but not actually secured our space. Thanks for watching over our belongings!!"
"I like Uncle Bob's [Life Storage]. It is clean, well lit and feels safe. I have not had to go into the store itself in a long time so I could not really critique it fairly. I would recommend this location though."
"The men's restroom has been clean each time I have used the facility which is a real plus.
My unit is where it does not have much light especially in the winter's shorter daylight. Would it be a problem if I use my extensinon cord to an outlet so I might get a light rigged up when I need it?"
"Thank you for your service. We have moved to another state and don't need a storage unit at this time, but during the time we were customers at your Weddington/Matthews Road location, we were very happy with our storage unit and the facility."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Charlotte, Matthews and East Providence Estates
At Life Storage Facility #372, we offer great property security systems and clean, affordable storage units to rent for the residents of East Providence Estates, Stallings, Indian Trail, and other neighborhoods in Matthews, NC. Call us with questions, reserve online, or click here to compare other storage units in Charlotte.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental