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Life Storage is proud to offer a convenient and secure storage facility in Cicero, NY, located near Syracuse. Our facility is easily accessible from the surrounding areas, including North Syracuse, Liverpool, Clay, and Baldwinsville. Our facility is clean, secure, and climate-controlled, with a variety of unit sizes and amenities to meet your storage needs.
At Life Storage, we understand the importance of keeping your belongings safe and secure. That’s why we offer a state-of-the-art security system with 24-hour video surveillance, electronic gate access, and individually alarmed units. We also offer a variety of unit sizes, from small 5x5 units to large 10x30 units, so you can find the perfect size for your needs.
Our facility also offers climate-controlled units to protect your items from extreme temperatures and humidity. We also offer drive-up access, so you can quickly and easily load and unload your items. Plus
111 Fairgrounds DriveManlius, NY 1310413 Miles Away
Customer Reviews - Life Storage #278, Cicero
We at Life Storage want to maintain the best storage facilities in Cicero, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I don't typically leave reviews however, this situation absolutely warrants one to say the least.
For the past year and a half, I've been riding some pretty extreme waves of life. Having situations thrown at me that I never in a million years could have imagined.
Although Gretchen, the Cicero store manager has her own life her own story she took the time to not only listen to mine but went above and beyond her duties to help me in a desperate time of need, ultimately taking one less aaburden off of my back.
I feel extremely blessed and full of gratitude as I'm reminded of why I have been a customer of life storage on/ off for 10 years & why if I ever find myself in need of a storage unit again, I will ABSOLUTELY be a returning customer!
THANK U SO MUCH GRETCHEN you have no idea how much of a help this has been to me!"
"Gretchen is always top notch very friendly knows my name knows exactly what’s going on every time I go in there even if it’s once a month to pay my bill and always has a smile on her face and I put a review last time about her and I didn’t know her name so now this is another review that has her name very good employee definitely a keeper"
"I honestly can not say enough good things about this life storage, we are from Ottawa, Canada and regularly get parcels inbound and come pick up from our unit at a later date. The team goes over and beyond to help and always do so with a smile on their face. They will have my business for years to come"
"Can I give 6 stars??? Gretchen at LifeStorage was absolutely amazing. I wanted to rent a 10x30, but with those sold out I wanted to rent 2 units together. But they only had 1 available. I asked her to put me on a wait list to see if another one might open up close by--AND SHE REMEMBERED ME! How often does a customer service person actually remember to check a waitlist? Honestly, she probably would have remembered my name even without checking--because she just seems the type to remember names (which always impressed me). I was able to cancel a different unit that was farther away, and swap to the new location next to my first unit. WHAT a lifesaver! I was stressing about paying the movers extra to have to pick up at 2 very different storage unit locations. She made that part of my moving stress disappear. I will recommend this location, and especially encourage people to ask to speak with her. Whew--thanks!"
"We were so impressed with the facility! It was clean and secure and everything worked well (lighting, entry pads, doors, etc). The prices were reasonable and the people helpful and organized. I would definitely recommend this facility to anyone in need of storage!"
"Gretchen,the store manager at the Thompson Rd., Cicero NY location was so helpful in renting my storage unit. From the moment I talked with her on the phone about having a Pod dropped there to the final loading of my unit, she was so nice and courteous and professional. She even helped me get the unit locked back up when I was having a problem with it. Definitely feel good about renting at this location. I wish all customer service people were as nice as Gretchen!!"
"Kennidyann was AMAZING! Not only was she helpful in helping us book our storage spot, but she even drove us back to it and offered to give my husband a ride back to the front so I didn’t have to drive to the back. She really made the process seamless, even while dealing with an IT issue, and her customer service was the tops! I’d give her more stars if I could. I also want to thank Angela for her great customer service via phone - she was very friendly and helpful. Very pleased with our experience at Life Storage!!"
"Helped my grandmother move her belongings here and the staff is very friendly. The roads between units were nicely plowed for easy access and Kennidyann was so kind and helpful during our time here. I would highly recommend anyone looking to store things to use this facility!"
"Kennidyann Galloway makes the experience at the Cicero, NY location a pleasure--She has a bright attitude and is quick with recommendations and solutions to a wide range of storage issues.!
Kennidyann Galloway is what service is all about--taking care of customer needs while sincerely enjoying the experience.! LifeStorage is lucky to have a person like Kennidyann Galloway on their roster.! Team player all the way.
Thx Kennidyann--Much appreciated
"ABSOLUTELY FANTASTIC SERVICE FROM PHONE TO IN PERSON!!!! I’ve never dealt with any storage unit before, and when I called to explore my options and look into some things, I had everything explained to me very well and I understood it perfectly. Kennidyann was very pleasant and friendly and kind over the phone. A few days later, I met her in person after checking about changing to a climate controlled unit, and was almost too late to do so where I would have to do it the next day. She was just as cheerful and friendly in person as she was over the phone!!!! At first, I was a little bummed out over having to pay more for a specific lock for the climate controlled storage, but it was worth it to ensure my NEW 65” TV was safe. I plan on having my unit for longer than I currently need it for. I’ll find a use for it to continue using it, even if its empty, I’ve still got it as long as it’s locked, I think. Fantabulous service!!!! Keep doing what you’re doing Kennidyann!!!! Thats the kind of service I like to see, and you deserve either a promotion or a raise, or both, or maybe a free lunch provided by the company"
"Kennedyann was such great help in finding us a climate controlled storage unit. We called the morning of and were able to secure a unit in no time. Great customer service and a very positive attitude. Would recommend."
"Wife and I needed a storage unit, 5x8 . Very nice facility, gated , security cameras, need a unique code specific to you. Price was great, no contract, month to month. Kennidyann who was there in the office to greet us was a sweetheart and super helpful :"
"Found Life Storage #278 Thompson Rd, Cicero, an excellent experience.
First encounter was with with Michael over the weekend, who was so very helpful in determining the size unit I needed. He was most accommodating, professional, and a pleasure to work with.
The following Monday I met the Store manager, Kennidyann, to complete the transaction, and found her to be delightful as well...knowledgeable, informative, and dedicated to the facility in serving its customers."
"Very happy with your services. Front desk customer service and is always excellent!!!
Not happy that we cannot pay your office directly by phone any longer. Not happy that there is a service fee now added to pay by phone. Do not like automated systems. I always go in to the office at Thompson and South Bay Road to make my payments now. The girls there are terrific !!!"
"Kennedy Ann and Angelica were so friendly and helpful. Every time I needed assistance they were more than helpful. Made my experience with storage. Satisfied. Thank you ladies. Thompson RD Cicero NY location. Great staff. ??"
"While moving from another state (PA) recently, Kennedy the manager had helped me.
I didn't end up needing the unit, and they told me I would be fully refunded!
I was treated very wonderfully by Kennedy the manager!
"Life Storage in Cicero is the way a business should be run. The facility is secure, convenient, and very clean. Most of all, the staff are amazing. All VERY friendly and helpful. At first visit, I felt like Id known them for years. Always smiling faces, and always cooperative, and helpful. I was late returning the lock keys, so technically, I was into the next month. I feel that any other business would have charged me the extra month, and maybe Life Storage would have had to charge me if they were out of units, but for whatever reason, they said it was no problem at all. Thats the way I would treat customers. Actually, I never felt like just a customer.
I wouldnt hesitate to use them again, and will recommend them to anyone who needs storage.
Thank you, and keep up the outstanding work!!!"
"I needed a storage unit and was able to walk in get signed up, and get my unit super fast. Staff is very friendly and positive. Recommend if you are in the need of a good storage unit. Gated code to get it too."
"I came in requiring about a space, and immediately was approached by an associate who introduced herself as Angelica.she showed me a space of 10x15 and also informed me of the security cameras and how an access code is needed insuring that our property is secure.very helpful. Thank you Dave Ross"
"At this horrible time in my life where I had to move . Your kindness of your staff from the online right to the store was sincere and extremely caring . I had to move by myself and when I pulled up to the heated units and seen carts available it was like giving me an extra hand . I loved that u also provide a vehicle for extra help . I would highly recommend your business to everyone !! "
Kennidyann & Terri at the 8239 Thompson Rd., Cicero, NY location were absolutely wonderful. With all the stress of moving, it was great to have them helping us. They both love their jobs and it shows by their attitudes and actions."
"I was told everything that I needed to store my belongings. The associate was very friendly and polite through the whole process. I would recommend Uncle Bob's storage to any one interested because it is affordable, well kept, and the use of the truck was greatly appreciated."
"There were some snags after I rented and with the moving truck that I did not know about. The employees at Uncle Bob's [Life Storage] did not wait for me to find out at the last minute; they called me to let me know about issues right away. I thought that was awesome."
"We were very satisfied. My elderly mother was stressed out and upset during her move but the associate calmed her down and treated her with kind respect. In the middle of a very unpleasant day, Uncle Bob's was the perfect combination of helpfulness and efficiency. Thank you to Uncle Bob's employees who helped my mom make the transition to her knew home. My niece recommended Uncle Bob's to me and I have already passed it on to others. Great Job!!!!!!!!!!!!!!!!!"
"My experience over the years that I had the storage area has been extremely positive....never ever saw anything out of place...always neat and picked up....great experience...if i ever need a space in the future I would definitely rent a space at this location."
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #278, we offer great property security systems and clean, affordable storage units to rent for the residents of Brewerton, North Syracuse, Clay, and other neighborhoods in Cicero, NY. Call us with questions, reserve online, or click here to compare other storage units in Syracuse.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental