Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
We at Life Storage want to maintain the best storage facilities in Cicero, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"Very happy with your services. Front desk customer service and is always excellent!!!
Not happy that we cannot pay your office directly by phone any longer. Not happy that there is a service fee now added to pay by phone. Do not like automated systems. I always go in to the office at Thompson and South Bay Road to make my payments now. The girls there are terrific !!!"
"Kennedy Ann and Angelica were so friendly and helpful. Every time I needed assistance they were more than helpful. Made my experience with storage. Satisfied. Thank you ladies. Thompson RD Cicero NY location. Great staff. ??"
"At this horrible time in my life where I had to move . Your kindness of your staff from the online right to the store was sincere and extremely caring . I had to move by myself and when I pulled up to the heated units and seen carts available it was like giving me an extra hand . I loved that u also provide a vehicle for extra help . I would highly recommend your business to everyone !! "
"
Kennidyann & Terri at the 8239 Thompson Rd., Cicero, NY location were absolutely wonderful. With all the stress of moving, it was great to have them helping us. They both love their jobs and it shows by their attitudes and actions."
"Every question and concern I had was resolved and answered to my satisfaction. If there was a Star rating system - This facility and its employees would get a 10 on a scale of 1 to 5."
"KennedyAnne was / is wonderful, very friendly and respectful, knowledgeable and a genuinely great customer service person. I wouldnt think of going anywhere else for my storage needs. "
"The two representatives we met with at the Thompson rd facility were simply outstanding! We are heading back on Friday to rent two more units to help us in our move."
"I was told everything that I needed to store my belongings. The associate was very friendly and polite through the whole process. I would recommend Uncle Bob's storage to any one interested because it is affordable, well kept, and the use of the truck was greatly appreciated."
"There were some snags after I rented and with the moving truck that I did not know about. The employees at Uncle Bob's [Life Storage] did not wait for me to find out at the last minute; they called me to let me know about issues right away. I thought that was awesome."
"Was very impressed with the staff, both when I signed up and when I cancelled. I will come back to this Uncle Bob's in the future without hesitation."
"We were very satisfied. My elderly mother was stressed out and upset during her move but the associate calmed her down and treated her with kind respect. In the middle of a very unpleasant day, Uncle Bob's was the perfect combination of helpfulness and efficiency. Thank you to Uncle Bob's employees who helped my mom make the transition to her knew home. My niece recommended Uncle Bob's to me and I have already passed it on to others. Great Job!!!!!!!!!!!!!!!!!"
"Your parking spaces are too narrow for outside vehical storage. I believe you spec them 10 foot wide and they are 8-9 foot wide which make it difficult to park"
" I have been by your location 1000 times or more but never needed your service. When I did I immediately thought of you and everything went smoothly. Nice job :-))).
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"recently we had a call that there was a water problem at one end of site and that they were calling everyone. Good service. Didn't affect my unit but makes me know you are aware of potential damage."
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements.
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Rent Now and get instant access
Need your space right now? We can do that!
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Syracuse, Cicero and Brewerton
Our self storage facility on Thompson Rd is located south of the Hwy 31, between S Bay Rd and Heddy Ln, near Gillette Rd School. Click here for directions.
At Life Storage Facility #278, we offer great property security systems and clean, affordable storage units to rent for the residents of Brewerton, North Syracuse, Clay, and other neighborhoods in Cicero, NY. Call us with questions, reserve online, or click here to compare other storage units in Syracuse.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental
