Self Storage Units near Syracuse in Cicero, NY, 13039

"Clean, but pricey."

"Prices keep increasing every couple of months. Decided to terminate my agreement because of it"

"Stopped in momentarily ask about some details of a unit and Sam and Gretchen were very knowledgeable and helpful. Should we end up needing the space, this is the first property we’ll go to."

"Staff are knowledgeable and professional. Setting up my unit was almost as fast as closing it down. Very efficient system."

"Can I give 6 stars??? Gretchen at LifeStorage was absolutely amazing. I wanted to rent a 10x30, but with those sold out I wanted to rent 2 units together. But they only had 1 available. I asked her to put me on a wait list to see if another one might open up close by--AND SHE REMEMBERED ME! How often does a customer service person actually remember to check a waitlist? Honestly, she probably would have remembered my name even without checking--because she just seems the type to remember names (which always impressed me). I was able to cancel a different unit that was farther away, and swap to the new location next to my first unit. WHAT a lifesaver! I was stressing about paying the movers extra to have to pick up at 2 very different storage unit locations. She made that part of my moving stress disappear. I will recommend this location, and especially encourage people to ask to speak with her. Whew--thanks!"

"Raises prices at random and make it impossible to get in or out"

"Great experience, indoor temp controlled storage was excellent!"

"We were so impressed with the facility!  It was clean and secure and everything worked well (lighting, entry pads, doors, etc).  The prices were reasonable and the people helpful and organized.  I would definitely recommend this facility to anyone in need of storage!"

"Gretchen was great! She was so nice and very helpful!"

"Gretchen,the store manager at the Thompson Rd., Cicero NY location was so helpful in renting my storage unit. From the moment I talked with her on the phone about having a Pod dropped there to the final loading of my unit, she was so nice and courteous and professional. She even helped me get the unit locked back up when I was having a problem with it. Definitely feel good about renting at this location. I wish all customer service people were as nice as Gretchen!!"

"Gretchen was especially helpful. I feel safe storing my valuables here."

"Stopped in to look at a space and Gretchen was very helpful!!!"

"I see there is a new manager, who is helpful and friendly, just like the previous manager. Very happy storing at Lifestorage!"

"Angelica was amazing! Definitely recommend this facility!"

"Kennidyann was AMAZING! Not only was she helpful in helping us book our storage spot, but she even drove us back to it and offered to give my husband a ride back to the front so I didn’t have to drive to the back. She really made the process seamless, even while dealing with an IT issue, and her customer service was the tops! I’d give her more stars if I could. I also want to thank Angela for her great customer service via phone - she was very friendly and helpful. Very pleased with our experience at Life Storage!!"

"People Friendly...nice to do business with..."

"Kennedyann was beyond nice. Super easy transaction. Will only recommend this place."

"Helped my grandmother move her belongings here and the staff is very friendly. The roads between units were nicely plowed for easy access and Kennidyann was so kind and helpful during our time here. I would highly recommend anyone looking to store things to use this facility!"

"Great service, they've gone above and beyond. The storage is also ample for the price and location."

"Kennedyann and Angelica are awesome!"

"Kennidyann Galloway makes the experience at the Cicero, NY location a pleasure--She has a bright attitude and is quick with recommendations and solutions to a wide range of storage issues.! Kennidyann Galloway is what service is all about--taking care of customer needs while sincerely enjoying the experience.! LifeStorage is lucky to have a person like Kennidyann Galloway on their roster.! Team player all the way. Thx Kennidyann--Much appreciated Jim"

"Customer service is awesome! Office staff is very helpful and friendly! Facility is clean and very well maintained. Easy access. Would recommend to anyone!"

"ABSOLUTELY FANTASTIC SERVICE FROM PHONE TO IN PERSON!!!! I’ve never dealt with any storage unit before, and when I called to explore my options and look into some things, I had everything explained to me very well and I understood it perfectly. Kennidyann was very pleasant and friendly and kind over the phone. A few days later, I met her in person after checking about changing to a climate controlled unit, and was almost too late to do so where I would have to do it the next day. She was just as cheerful and friendly in person as she was over the phone!!!! At first, I was a little bummed out over having to pay more for a specific lock for the climate controlled storage, but it was worth it to ensure my NEW 65” TV was safe. I plan on having my unit for longer than I currently need it for. I’ll find a use for it to continue using it, even if its empty, I’ve still got it as long as it’s locked, I think. Fantabulous service!!!! Keep doing what you’re doing Kennidyann!!!! Thats the kind of service I like to see, and you deserve either a promotion or a raise, or both, or maybe a free lunch provided by the company"

"Excellent service! Very personable and friendly staff!"