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Self Storage Units in Rochester, NY

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Customer Reviews - Rochester

We at Life Storage want to maintain the best self storage facilities in Rochester, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

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Jorge (Rochester, NY) at Life Storage, Rochester, NY (#023)

"Great location and accessibility"

October 19, 2020
Aimee (Webster, NY) at Life Storage, Rochester, NY (#112)

"Love the climate controlled drive in building. Associated walked us to look at storage."

September 14, 2020
Kyle (Penfield, NY) at Life Storage, Webster, NY (#295)

"Overall, a very pleasant experience. With the exception of the prices. I know you have to make money. But,should be fairly low overhead. Yes, I am taking into account taxes and climate control for the building."

August 23, 2020
Lara (Rochester, NY) at Life Storage, Webster, NY (#295)

"Excellent experience overall - thanks!"

December 24, 2019
Ronald (Rochester, NY) at Life Storage, Rochester, NY (#015)

"Very pleased so far.Still with life storaI needed a larger unit so I upgraded."

October 23, 2019
Mary (Caledonia, NY) at Life Storage, Rochester, NY (#112)

"I had 3 Life Storage associates helping me. They made me feel at ease and were professional and knowledgeable."

September 27, 2019
Donna (Victor, NY) at Life Storage, Rochester, NY (#015)

"Office staff were very helpful. Greatly appreciated!"

September 23, 2019
Phyllis (Rochester, NY) at Life Storage, Webster, NY (#295)

"I will use your facility the next time I have a storage need"

August 25, 2019
Martina (Rochester, NY) at Life Storage, Webster, NY (#295)

"We were very pleased with the cleanliness of the storage lockers. We had a locker inside the main building. We never encountered any rodent problems or any roof leaks. The building was well lit and always clean."

August 24, 2019
Mark (Webster, NY) at Life Storage, Webster, NY (#341)

"Very clean and organize. Keep up the good work.??"

August 23, 2019
Alexander (Webster, NY) at Life Storage, Webster, NY (#341)

"I went to the phillips rd store in Webster. The gentleman that helped me I think was named Roy. He provided great customer service and was very helpful. I really had a great experience there and would return because of that."

August 23, 2019
Jared (Lansing, NY) at Life Storage, Rochester, NY (#023)

"The associate that helped me reserve my storage unit, Sharon, was incredibly helpful. She made sure to explain anything I had questions about in great detail and helped me all through the process. She was very friendly and showed me all of the storage units that were within my price range. Overall she was an incredible help and she made my experience incredibly satisfactory."

July 30, 2019
Breona (Rochester, NY) at Life Storage, Rochester, NY (#015)

"Everyone was very helpful and responsive to my needs. All of my questions were answered and the facility was great, well-priced, and accessible."

July 30, 2019
Emanuel (Dansville, NY) at Life Storage, Rochester, NY (#015)

"The girls in the office are great, always willing to help and provide answers to my questions."

July 24, 2019
Jack (Webster, NY) at Life Storage, Webster, NY (#295)

"The manager, Mike, was exceptionally professional."

July 23, 2019
Brian (Rochester, NY) at Life Storage, Rochester, NY (#023)

"overall a completely positive experience, the only reason we moved out was because we ran out of room in our unit, wouldve gladly stayed if we could have gotten a bigger space, say 20x30, maybe youll consider having larger spaces at your facilities. linda, the manager at our location, was a sweetheart, always upbeat and helpful, thanks linda"

July 23, 2019

Frequently Asked Questions

Should I rent climate controlled storage in Rochester?

With cold winters and occasionally hot summers in Rochester, we recommend climate controlled storage units to help protect your belongings over time. 7 of our stores offer climate controlled storage units near Rochester.

Does Life Storage offer moving services?

Life Storage does not offer moving services in Rochester. However, 6 of our stores offer moving van or truck rental near Rochester to help you get your belongings to and from your storage unit. You'll get a great deal too! New customers are eligible for a Free Truck Rental when you rent a self storage unit at Life Storage.

What is the advantage of self storage with drive-up access?

If you need to frequently move items in and out of your storage space, drive-up access is the most convenient space for you. You can drive your vehicle next to the space and load or unload. 7 of our stores offer drive-up accessible storage units near Rochester.

How much do self storage units cost in Rochester?

Our self storage units range start at $28.00 and currently average $126.43 per month at our locations near Rochester. Be sure to check each store in the nearby areas for the rental prices we offer. The prices can vary from store to store and you may find a great price not too far away. Our minimum rental is for one month. These spaces range in size from 15 sq. ft. to 420 sq. ft., and come in a variety of climate and accessibility types. Look for a great move-in offer! Our spaces often have a special discount for new customers. Spaces with a special offer will be marked with the discount you'll receive. View storage units in Victor, New York starting at $75 per month: starting at $75 per month View storage units in Webster, New York starting at $85 per month: starting at $85 per month