Self Storage Units near Henrietta in Rochester, NY 14623

"Sharon was fantastic to work with. Always willing to help out."

"Great customer service!!!"

"Sharon was very helpful in choosing a unit for our storage. Unit was very clean and convenient."

"Linda was amazing! Helpful and caring human eith compassion very few like her left ! Protect her at all cost plz sweet lady !"

"I had a great experience with life storage. The location was clean and secure and the people there were very helpful. I would highly recommend this facility."

"I completed the process mostly online. I needed to change my unit prior to move in and Sharon was very helpful through the entire process. The facility is clean and easy to navigate. Thank you for helping with our family’s storage needs."

"Worked with Sharon she was a lot of help and made everything really easy. Would recommend!"

"The staff are very helpful and accommodating. The location is very safe so you'll have a peace of mind that your items are safely guarded. It is also fairly close to local colleges for any out of state students who may want to store their things before returning home."

"Clean facility, many options, clear about all the costs upfront, friendly staff. Insurance required."

"Staff was very helpful Kathy stayed late and helped us with the storage units"

"Manager Linda and Assistant Manager Sharon are the best! Amazing how they remember their customers, and make it a personal experience, along with offering suggestions that made setting up storage so much easier."

"Simple to move into and easy to end your lease"

"Linda was very helpful and highly knowledgeable about the services offered."

"Excellent service"

"All of the staff were very helpful from start to finish. They helped me find the right sized storage unit for all of my belongings while in-between apartments, and got me the best price! As an amazing perk, I was able to utilize their moving van for free to move all of my things into the unit. I’m very happy with this team and will go to them first if I ever am in need of a storage unit again."

"The manager Linda was very friendly and competent. She was not pushy and went out of her way to provide great customer service. I would easily recommend this storage facility lo anyone looking for safe, secure storage with accessible onsite management."

"Life Storage # 023 is the best!! Champion!"

"Rented storage space with help from Sharon Niles. Sharon was a great help in getting the storage unit. She was very personable, answered all my concerns and great for helping me decide on the right size unit. Met Linda Perkins the next day when taking documents back to Sharon. Both Ladies were great, felt like I knew them for years. I would do business with them anytime."

"Great Experience. I worked with Sharon. She showed different options. I found the one i like and she told me that the one on Jefferson Road had a unit with a bathroom within the building. This sold it for me, as I can now eBay my stuff and spend some time doing it and sneak into the potty if needed. The processes was easy. The facility is easy to maneuver, the carts make it a breeze to bring stuff in and out and I couldn't be more pleased with the experience, and my partner gets to put her car in the garage before winter. Win/Win!!!"

"Very convenient for Summer storage for students at local universities. We were able to get right-sized unit in short order, it was climate controlled and everything stayed safe, dry, and in good shape for an extended period of time. Sharon in the office was very helpful and we'd definitely use again in the future."

"Good storage facility. No trouble. Gate worked well. Buildings were secure. Had a clean cute little storage unit. Kept some fragile things there while finding a new house."

"It was great"

"I highly recommend this storage facility. Linda was wonderful! Always helpful and a pleasure to talk to!"

"I stored my things at Life Storage # 23 on Brighton-Henrietta Town Line Rd in Rochester. Sharon and Linda were always great to work with when I got my own lock stuck. (How silly of me!!) They always answered right away. The unit was clean and I got a lot into it. I highly recommend Life Storage Store # 23 and Linda and Sharon. Nice people!"

"Storing some items for awhile the unit is clean affordable the staff always willing to explain any questions you may have and the site is very safe."

"Sharon, the manager of this location was very helpful when I needed to transfer my storage unit to my district manager's name."

"Amazing customer service!"

"Great customer service!"

"Linda was extremely friendly and helpful with getting me set up with the storage unit."

"Great experience, excellent customer service! Highly recommend!"

"I absolutely love this place. Customer service is one of a kind. I came in on Wednesday and spoke with the employee there, I can’t remember her name but she was the lovely lady with glasses. She went over all my options that worked for me financially. Literally I came in on Wednesday and in a matter of 5-10 minutes I was out with what I needed. Thank you for your great customer service."

"Staff is very friendly and helpful! Clean and well organized facility. I highly recommend them."

"This location has always provided friendly service to both myself and my family. I've been using their facility for 5 years now. I'm grateful I chose this location."

"We had never visited Life Storage before but were very glad we did so. Prices are reasonable and units are all clean, open, and readily accessible. Clean and neat facility. The best part, however, was the staff. Linda is an amazing representative for Life Storage and wonderful to do business with. And we have always been pleased with other staff members and how well kept the facility is maintained. Thank you!"

"Stored my daughter's car while she was on winter break. It was perfect, and very fair price!! Staff is wonderful! Thanks Linda and Sharon!"

"Affordable, reliable and convenient! The lovely ladies who work here have been nothing short of wonderful. They helped me store my car in a unit for me to go home for two months while only 10 minutes away from the airport! Easy in, easy out! Will definitely be returning!"

"Loved my help from the staff on duty they did the Customer Service thing get them some lunch Life Storage appreciate them"

"Recently had to rent here as we prepped for our move. Everything was clean, easy access, and secure. Liked it so much we got a 2nd unit here! Staff was always cheery and helpful, even during the trying times of Covid."

"Linda is really nice and helpful, she give a great rate and she is really patient helping me go through all the paper work, will come again"

"Go see Linda and she'll give you a sweet deal on a great storage space!!"

"Great location and accessibility"

"If I could give NO stars, I would. August 26th I was called and told there was a potential leak above my storage unit, and asked if I could get there ASAP to move my belongings. I did. After moving goods to another unit, I discovered the lock didn't work and I couldn't secure the door. They had me move everything yet again and told me I would have 2 free months because of the inconvenience. I had already paid for September, so I skipped October's payment. October 10, I arrived to place goods in storage and found my code disabled, and my storage unit locked down with their own lock. I received no call, no email, no notice of any kind that they were locking me out, and renegging on their "2 months free for the inconvenience" promise. Horrible, horrible, horrible."

"When you read this - undoubtedly you are going to wonder why I gave this facility a 5 star review. It's simple, really; the employees make this place shine. I rented a unit for about 10 mos. the rental process was easy. The facility was always clean - no issues ever until our last week. There was an apparent roof leak over our unit, causing water and insulation to fall on our items being stored. The employee I dealt the most with (Sharon), could not have been more accommodating and helpful. She immediately assisted us by getting our undamaged items into a clean unit. She was so apologetic, I finally had to tell her that this was in no way her fault. We had elected to purchase extra insurance. For anyone reading this review-BUY THE EXTRA INSURANCE!! The facility is not liable for damages to your items (read your contract). I also commend both Sharon and her supervisor, Linda, for their quick turnaround with the facility portion of filing the claim. Would definitely rent from this facility again"

"When you read this - undoubtedly you are going to wonder why I gave this facility a 5 star review. It’s simple, really; the employees make this place shine. I rented a unit for about 10 mos. the rental process was easy. The facility was always clean - no issues ever until our last week. There was an apparent roof leak over our unit, causing water and insulation to fall on our items being stored. The employee I dealt the most with (Sharon), could not have been more accommodating and helpful. She immediately assisted us by getting our undamaged items into a clean unit. She was so apologetic, I finally had to tell her that this was in no way her fault. We had elected to purchase extra insurance. For anyone reading this review-BUY THE EXTRA INSURANCE!! The facility is not liable for damages to your items (read your contract). I also commend both Sharon and her supervisor, Linda, for their quick turnaround with the facility portion of filing the claim. Would definitely rent from this facility again."

"When you read this - undoubtedly you are going to wonder why I gave this facility a 5 star review. It’s simple, really; the employees make this place shine. I rented a unit for about 10 mos. the rental process was easy. The facility was always clean - no issues ever until our last week. There was an apparent roof leak over our unit, causing water and insulation to fall on our items being stored. The employee I dealt the most with (Sharon), could not have been more accommodating and helpful. She immediately assisted us by getting our undamaged items into a clean unit. She was so apologetic, I finally had to tell her that this was in no way her fault. We had elected to purchase extra insurance. For anyone reading this review-BUY THE EXTRA INSURANCE!! The facility is not liable for damages to your items (read your contract). I also commend both Sharon and her supervisor, Linda, for their quick turnaround with the facility portion of filing the claim. Would definitely rent from this facility again."

"Stored my stuff here for 3+ years and nothing happened to it. Staff was very helpful during setting up and closing my storage account with them. Would come back here of needed."

"Consistent, knowledgeable, yet friendly service. Kathy Deutsch and the rest of the team will get you squared away."

"Me and my fiancé had to rent a storage space for a month and a half and I am glad we chose this facility. First we rented a unit that was too small so when we needed more space to store all of our stuff transferring to a bigger unit was such a easy and fast transaction. Coming and going from the facility was always super easy as well. The facility was always clean and the staff always super friendly. When we vacated the unit Sharon took great care of us, she answered all of my questions and even laughed with me a little which is so important in someone who is in a customer service position. Thank you life storage, we will definitely be back to rent another unit if the need arises."

"Linda worked hard to help me decide on my best storage needs. Simply the best. Thank you!"

"Linda Perkins and her staff are always helpful and friendly. The unit I wanted was unavailable. Linda directed me to an available unit nearby and made a store manager connection that made the transition very easy. Her organizational skills are an asset to Life Storage and a great help to her customers."

"Linda was able to get me a great deal. Thank you!"

"The manager here Linda was not only incredibly professional and thorough, but genuinely a pleasure to deal with."

"Jefferson Road facility was very clean and the attendant Sharon was super friendly and helpful!"

"Excellent service at a reasonable price"

"Have excellent storage unit close to home"