Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.
Rent our Moving Van or Truck with your Storage Rental!
When you rent storage, you can rent our moving van or truck! Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here.
24 Hour Access
Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!
Surveillance Cameras
Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fenced & Lighted
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
Vehicle/Boat Parking
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here.
40' Truck Access
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks.
Boxes & Packing Supplies Sold Here
This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.
Customer Reviews - Life Storage #23, Rochester
We at Life Storage want to maintain the best storage facilities in Rochester, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!
Overall Rating for Life Storage in Rochester (#023)
4.80 out of 5
based on 37 of our most recent Reviews
Jared from Lansing, NY
5.0 out of 5
"The associate that helped me reserve my storage unit, Sharon, was incredibly helpful. She made sure to explain anything I had questions about in great detail and helped me all through the process. She was very friendly and showed me all of the storage units that were within my price range. Overall she was an incredible help and she made my experience incredibly satisfactory."
Review posted on July 30, 2019
Brian from Rochester, NY
4.8 out of 5
"overall a completely positive experience, the only reason we moved out was because we ran out of room in our unit, wouldve gladly stayed if we could have gotten a bigger space, say 20x30, maybe youll consider having larger spaces at your facilities. linda, the manager at our location, was a sweetheart, always upbeat and helpful, thanks linda"
Review posted on July 23, 2019
Shemeka from Rochester, NY
5.0 out of 5
"My things are protected, the storage is neat. The staff is nice. Everything meets my expectations."
Review posted on February 25, 2019
Caitlin from Fairport, NY
5.0 out of 5
"Delia is absolutely amazing and a wonderful new addition to the life storage team!"
Review posted on February 16, 2019
Elizabeth from Rochester, NY
4.8 out of 5
"I drove to pay my bill in person during open hours; the door said "open," but it was locked. I suggest that if the person inside has to leave, it would be appreciated if the "closed" sign was put on the door."
Review posted on June 18, 2018
Kelly from centereach, NY
4.8 out of 5
"Love how they offer a FREE use of a moving truck or van. You just need to call the office to reserve it instead of reserving it online. AND I wish they had the information about having to put down a refundable $100 to use it plus the cost of mileage/gas online."
Review posted on May 19, 2018
Linda from Rochester, NY
5.0 out of 5
"John is excellent to deal with. Truly an asset to your company."
Review posted on April 18, 2018
Louis from Rochester, NY
4.8 out of 5
"Expectations were met and associate was very helpful."
Review posted on September 01, 2017
Dave from Rochester, NY
5.0 out of 5
"I was surprised at how convenient and accessible it was. Felt comfortable with the gated access. "
Review posted on April 23, 2017
Melissa from Rochester, NY
4.9 out of 5
"The process was extremely quick and efficient, and I found all personel (John at the office, plus the woman I spoke to on the phone the night before) to be extremely professional and personable."
Review posted on January 23, 2017
Heather from Rochester, NY
5.0 out of 5
"I really like the secured property and climate controlled building. "
Review posted on October 31, 2016
Karen from Scottsville, NY
5.0 out of 5
"The whole process was much easier than I expected! Nice facilities and good location, also."
Review posted on October 24, 2016
Karen from Rochester, NY
5.0 out of 5
"John, the Manager was incredibly nice, friendly, and provided excellent customer service.
I would definitely recommend the Brighton location to anyone!!"
Review posted on September 25, 2016
Michael from Brooklyn, NY
5.0 out of 5
"Uncle Bob's [Life Storage], and in particular the climate controlled building I'm in, is by far the cleanest, and safest feeling storage facility I have seen. Thanks!"
Review posted on July 26, 2016
Genevieve from Pittsford, NY
4.9 out of 5
"this is the first time i ever had to use a storage facility. I was completely happy with everything. i have already recommended it. "
Review posted on May 05, 2016
Marybeth from Rochester, NY
5.0 out of 5
"I looked all over area for a climate control space for my items. I was super impressed with the structure at Uncle Bob's [Life Storage]. Loved the cleanliness, well lit, cameras everywhere, easy access any time I wanted. The most valuable feature was the use of the large cargo carts at the entrance of the facility which made transporting my items to the space so easy.
Highly recommend This Facility"
Review posted on April 23, 2016
Diana from Rochester, NY
4.9 out of 5
"The manager made sure that I understood the code used to enter the premises, apologized greatly for a slight delay in initially greeting me due to two people being ahead of me, and was most helpful in all ways. The storage area is clean and very well maintained."
Review posted on March 24, 2016
Sam from Rochester, NY
5.0 out of 5
"John and Mike are a pleasure to work with. Always courteous and professional. As an owner of a moving business, I understand the importance of customer service. These guys always go above and beyond to assist. I personally recommend this locations to many of my clients.
Sam"
Review posted on February 24, 2016
Linda from East Amherst, NY
5.0 out of 5
"John and Mike were extremely professional, respectful, knowledgeable and accommodating. They went out of their way to be helpful."
Review posted on January 27, 2016
Reed from Southington, CT
3.1 out of 5
"I bought a little fm from uncle bobs storage for my phone unit. When I went to retrieve my belongings the key wouldn't work and we had to hire a locksmith to get in. "
Review posted on September 24, 2015
Abby from Hawthorne, NJ
5.0 out of 5
"I was very happy with the cleanliness of the buildings. Also happy with the number of carts available to move items from the truck into the building. Extremely happy with Gene and how helpful he was!"
Review posted on September 23, 2015
Natalie from Rochester, NY
4.9 out of 5
"Excellent attention to our needs and were able to provide on what we asked for."
Review posted on June 25, 2015
Jerome from Brooklyn, NY
4.2 out of 5
"The storage and staff are great! I only wish that it were a little more affordable."
Review posted on June 25, 2015
David from Freeport, ME
4.8 out of 5
"It was a busy time with many students just wrapping up their classes that afternoon. The Associate did everything he could to accommodate. I suggest adding an associate during these few anticipated peak times."
Review posted on May 26, 2015
Dani from Decatur, GA
4.9 out of 5
"Everything was explained properly. The storage space seems exceedingly safe. The employee was helpful, funny, and kind. The storage space was clean, air conditioned, and exactly what my roommates and I needed.
I will recommend (and have) Uncle Bob's to friends and family. "
Review posted on May 26, 2015
Amy from Rochester, NY
4.8 out of 5
"I booked the storage rental online- there was a discount in the price for this. As of yet, I have not received the discount price - I have been charged the full rate for the storage facility."
Review posted on May 26, 2015
Chris from Buffalo, NY
5.0 out of 5
"Terrific customer service. After a terrible winter, when I asked if some snow could be removed around my RV parking spot, they had their snow removal contractor there the same day and cleaned around my parking spot. Awesome, wonderful, amazing customer service."
Review posted on May 25, 2015
Ellen from Palmyra, NY
5.0 out of 5
"I had a very positive experience under very trying times as a family member had suddenly passed away. Gene is the person who helped us and he was most helpful,understanding and efficient."
Review posted on May 23, 2015
Terry from Rochester, NY
4.5 out of 5
"Very pleased with availability, service, and location."
Review posted on May 02, 2015
Mark from Webster, NY
5.0 out of 5
"The free use of your truck to move in was a great benefit. Gene is a great guy."
Review posted on April 27, 2015
Kim from Farmington, NY
4.2 out of 5
"The storage units did not have any lighting in them and it made it very hard to retrieve items during the winter time when it was dark out/or at night (with 24/7 access). Overhead lighting would help especially. Overall, the staff was supurb in customer service. "
Review posted on December 02, 2014
Jane from Rochester, NY
5.0 out of 5
"Mr. Gene Mayotte facilitated the process with finesse. Mr. Mayotte was pleasant, knowledgeable, considerate, efficient, and made it all go smoothly. It was a positive experience during a stressful move!"
Review posted on March 26, 2014
Lorna from Alpine, TX
5.0 out of 5
"Not a thing. I've never had to use a storage facility so I have nothing for comparison but I am very pleased with how I have access all the time and how things are clean. "
Review posted on February 25, 2014
Chris from Rochester, NY
4.4 out of 5
"Location and storage are nice. Employees are very friendly and helpfull. Prices are a bit high though"
Review posted on February 25, 2014
Dennis from Rochester, NY
4.1 out of 5
"The snow in front of the shed doors makes it had to get into my shed."
Review posted on February 25, 2014
Carole from East Rochester, NY
5.0 out of 5
"Gene is always a pleasure to deal with either in person or on the phone. You can tell he sincerely wants to make his customers satisfied. "
Review posted on February 18, 2014
Jamie from Honeoye, NY
4.7 out of 5
"i think it's great that you are a 24 hr place it made it easier for me who works second shift to be able to get and put stuff into my storage unit after work instead of having to rush around in the morning to get there"
Review posted on January 24, 2014
*Storage unit size is approximate. New customers only. Space transfers and additional rentals excluded. May not be combined with any other offer. Offer is restricted to specially marked spaces based on availability.
Serving Rochester and Henrietta
Our self storage facility on Brighton Henrietta Town Line Rd is located west of the Genesee Expy, between E Henrietta Rd and Clay Rd, near Bill Gray's Regional Iceplex. Click here for directions.
At Life Storage Facility #023, we offer great property security systems and clean, affordable storage units to rent for the residents of Henrietta, Brighton, Pittsford, and other neighborhoods in Rochester, NY. Call us with questions, reserve online, or click here to compare other storage units in Rochester.
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