Storage Units near Henrietta in Rochester, NY 14623

"Sharon, the manager of this location was very helpful when I needed to transfer my storage unit to my district manager's name."

"Amazing customer service!"

"Great customer service!"

"Linda was extremely friendly and helpful with getting me set up with the storage unit."

"Great experience, excellent customer service! Highly recommend!"

"I absolutely love this place. Customer service is one of a kind. I came in on Wednesday and spoke with the employee there, I can’t remember her name but she was the lovely lady with glasses. She went over all my options that worked for me financially. Literally I came in on Wednesday and in a matter of 5-10 minutes I was out with what I needed. Thank you for your great customer service."

"Staff is very friendly and helpful! Clean and well organized facility. I highly recommend them."

"This location has always provided friendly service to both myself and my family. I've been using their facility for 5 years now. I'm grateful I chose this location."

"We had never visited Life Storage before but were very glad we did so. Prices are reasonable and units are all clean, open, and readily accessible. Clean and neat facility. The best part, however, was the staff. Linda is an amazing representative for Life Storage and wonderful to do business with. And we have always been pleased with other staff members and how well kept the facility is maintained. Thank you!"

"Stored my daughter's car while she was on winter break. It was perfect, and very fair price!! Staff is wonderful! Thanks Linda and Sharon!"

"Affordable, reliable and convenient! The lovely ladies who work here have been nothing short of wonderful. They helped me store my car in a unit for me to go home for two months while only 10 minutes away from the airport! Easy in, easy out! Will definitely be returning!"

"Loved my help from the staff on duty they did the Customer Service thing get them some lunch Life Storage appreciate them"

"Recently had to rent here as we prepped for our move. Everything was clean, easy access, and secure. Liked it so much we got a 2nd unit here! Staff was always cheery and helpful, even during the trying times of Covid."

"Linda is really nice and helpful, she give a great rate and she is really patient helping me go through all the paper work, will come again"

"Go see Linda and she'll give you a sweet deal on a great storage space!!"

"Great location and accessibility"

"If I could give NO stars, I would. August 26th I was called and told there was a potential leak above my storage unit, and asked if I could get there ASAP to move my belongings. I did. After moving goods to another unit, I discovered the lock didn't work and I couldn't secure the door. They had me move everything yet again and told me I would have 2 free months because of the inconvenience. I had already paid for September, so I skipped October's payment. October 10, I arrived to place goods in storage and found my code disabled, and my storage unit locked down with their own lock. I received no call, no email, no notice of any kind that they were locking me out, and renegging on their "2 months free for the inconvenience" promise. Horrible, horrible, horrible."

"When you read this - undoubtedly you are going to wonder why I gave this facility a 5 star review. It's simple, really; the employees make this place shine. I rented a unit for about 10 mos. the rental process was easy. The facility was always clean - no issues ever until our last week. There was an apparent roof leak over our unit, causing water and insulation to fall on our items being stored. The employee I dealt the most with (Sharon), could not have been more accommodating and helpful. She immediately assisted us by getting our undamaged items into a clean unit. She was so apologetic, I finally had to tell her that this was in no way her fault. We had elected to purchase extra insurance. For anyone reading this review-BUY THE EXTRA INSURANCE!! The facility is not liable for damages to your items (read your contract). I also commend both Sharon and her supervisor, Linda, for their quick turnaround with the facility portion of filing the claim. Would definitely rent from this facility again"

"When you read this - undoubtedly you are going to wonder why I gave this facility a 5 star review. It’s simple, really; the employees make this place shine. I rented a unit for about 10 mos. the rental process was easy. The facility was always clean - no issues ever until our last week. There was an apparent roof leak over our unit, causing water and insulation to fall on our items being stored. The employee I dealt the most with (Sharon), could not have been more accommodating and helpful. She immediately assisted us by getting our undamaged items into a clean unit. She was so apologetic, I finally had to tell her that this was in no way her fault. We had elected to purchase extra insurance. For anyone reading this review-BUY THE EXTRA INSURANCE!! The facility is not liable for damages to your items (read your contract). I also commend both Sharon and her supervisor, Linda, for their quick turnaround with the facility portion of filing the claim. Would definitely rent from this facility again."

"When you read this - undoubtedly you are going to wonder why I gave this facility a 5 star review. It’s simple, really; the employees make this place shine. I rented a unit for about 10 mos. the rental process was easy. The facility was always clean - no issues ever until our last week. There was an apparent roof leak over our unit, causing water and insulation to fall on our items being stored. The employee I dealt the most with (Sharon), could not have been more accommodating and helpful. She immediately assisted us by getting our undamaged items into a clean unit. She was so apologetic, I finally had to tell her that this was in no way her fault. We had elected to purchase extra insurance. For anyone reading this review-BUY THE EXTRA INSURANCE!! The facility is not liable for damages to your items (read your contract). I also commend both Sharon and her supervisor, Linda, for their quick turnaround with the facility portion of filing the claim. Would definitely rent from this facility again."

"Stored my stuff here for 3+ years and nothing happened to it. Staff was very helpful during setting up and closing my storage account with them. Would come back here of needed."

"Consistent, knowledgeable, yet friendly service. Kathy Deutsch and the rest of the team will get you squared away."

"Me and my fiancé had to rent a storage space for a month and a half and I am glad we chose this facility. First we rented a unit that was too small so when we needed more space to store all of our stuff transferring to a bigger unit was such a easy and fast transaction. Coming and going from the facility was always super easy as well. The facility was always clean and the staff always super friendly. When we vacated the unit Sharon took great care of us, she answered all of my questions and even laughed with me a little which is so important in someone who is in a customer service position. Thank you life storage, we will definitely be back to rent another unit if the need arises."

"Linda worked hard to help me decide on my best storage needs. Simply the best. Thank you!"

"Linda Perkins and her staff are always helpful and friendly. The unit I wanted was unavailable. Linda directed me to an available unit nearby and made a store manager connection that made the transition very easy. Her organizational skills are an asset to Life Storage and a great help to her customers."

"Linda was able to get me a great deal. Thank you!"

"The manager here Linda was not only incredibly professional and thorough, but genuinely a pleasure to deal with."

"Jefferson Road facility was very clean and the attendant Sharon was super friendly and helpful!"

"Excellent service at a reasonable price"

"Have excellent storage unit close to home"

"Great place, helpful staff - Linda!"

"Wonderful person at the front desk. Was about to close and still answered my questions and showed me a storage unit I was interested in. Truly a pleasure. Thank you, Linda! :)"

"Linda is really nice and helpful, she give a great rate and she is really patient helping me go through talk the paper work, will come again"

"Sharon was very helpful, unit was clean and secure."

"Sharon is super friendly and helpful. Easy reservation process and sell the locks right there. Great experience as a college student needing a storage unit!"

"Great experience with Linda. She was thorough and explained everything to us."

"Nice, quiet, and clean. Yes secure I love it!"

"Friendly service Clean and secure"

"We had never visited Life Storage before but were very glad we did so. Prices were reasonable and units were all readily accessible. Clean and neat facility. The best part, however, was the staff. Linda is an amazing representative for Life Storage and wonderful to do business with."

"Amazing staff and accommodating. Especially Sharon. Also very clean."

"Very professional and helpful staff. I have always had a fantastic experience using their facility."

"A customer for several years now, I recommend this Life storage highly. The facility is first class, convenient, always clean and safe. The staff is very well qualified and works hard always."

"Extremely efficient and very courteous. Such a pleasure doing business with employees that put Customer satisfaction first."

"I am very happy that they are still around! This is my favorite place to get storage space from. I just came back not too long ago and everything is still clean and affordable!"

"The staff are pretty great! Very informative of the new policies, prices, storage space. I feel really comfortable and secure with them! Keep up the good work!"

"Im usually on the go so i stay in hotels mostly, so i found this place on the internet and checked it out and i was pretty impressed. Clean, affordable, and when i need to leave some of my junk somewhere i got my little space to do so. Cant ask for much more."

"Staff is absolutely wonderful and prices are pretty good for the storage spaces!"

"Fast and courteous"

"I had a great experience with Life Storage in Henrietta. I particularly am very grateful for the amazing service Linda Perkins, the store manager provided. She was very attentive to my moving needs, provided a lot of information and different options for storage and made herself very available to answer all my questions. I would highly recommend using this Life Storage."

"Lady at the desk needs to be more accurate and pleasant!"

"Had a great time working with this storage company. The office representatives were especially helpful and patient and Im very grateful for it. They helped a lot in facilitating a special arrangement of accepting packages from a shipping service into my storage unit when I was away at a different location. The storage unit was clean, very secure, well-maintained and served its purpose pretty nicely for the duration of storage. Would truly recommend this company for anybodys storage needs!"