Life Storage Facility #023
- 2585 Brighton Henrietta Town Line Rd Rochester, NY 14623
- (585) 427-0590
- 4.78 out of 5 (33 Reviews)
- Storage UnitsUnits
- Hours & AccessHours
- Features & InfoInfo
- ReviewsReviews
- Size/Type
- Climate
- Access
- Specials
- Rental Options
We deliver sturdy bins
No need to interrupt your latest Netflix binge and lug anything, we come to you!
You pack
Put your goods in our bins, snap a pic and you're done!
We collect and store
Our team of professionals pick up your items and bring them to our state of the art facility, until you need them again.
We return your items when you want them
Ready to swap sundresses for sweaters? With a click of a button, schedule when you'd like everything delivered to your door!
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Office Hours
- Mon-Fri: 9:00 am-1:00 pm, 2:00 pm-6:00 pm
- Saturday: 9:00 am-1:00 pm, 2:00 pm-6:00 pm
- Sunday: 9:00 am-1:00 pm
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Access Hours
- Daily: 24-Hour Access
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Closings
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Serving Rochester and Henrietta
Our self storage facility on Brighton Henrietta Town Line Rd is located west of the Genesee Expy, between E Henrietta Rd and Clay Rd, near Bill Gray's Regional Iceplex. Click here for directions.
At Life Storage Facility #023, we offer great property security systems and clean, affordable storage units to rent for the residents of Henrietta, Brighton, Pittsford, and other neighborhoods in Rochester, NY. Call us with questions, reserve online, or click here to compare other storage units in Rochester.
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Storage Facility Features
- Climate Controlled Storage Units
- Use our Moving Van or Truck Free with Storage Rental!
- 24 Hour Access
- Surveillance Cameras
- Fenced & Lighted
- Vehicle/Boat Parking
- 40' Truck Access
- Boxes & Packing Supplies Sold Here
- Elevator available
- Hand carts available
- Customer deliveries accepted
- Month-to-month storage rental
- 24-hour emergency service
- Online account management
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Rental Requirements
- Insurance required
- Storage insurance available (third party)
- $25 admin fee for new rentals
- Payments due on 1st of the month
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Payment Methods
- Cash
- Check
- Visa
- Mastercard
- American Express
- Discover
- Auto-payment
- Online payment
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Vehicle Storage Available
- Vehicle Title required
- Vehicle Registration required
- Must be in running condition/on trailer
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Climate Controlled Storage Units
Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here. -
Use our Moving Van or Truck Free with Storage Rental!
When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here. -
24 Hour Access
Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key! -
Surveillance Cameras
Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers. -
Fenced & Lighted
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience. -
Vehicle/Boat Parking
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements - see specific space details for features. For a quick intro to vehicle storage, click here. -
40' Truck Access
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 40' moving trucks. -
Boxes & Packing Supplies Sold Here
This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.
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Customer Reviews
We at Life Storage want to maintain the best storage facilities in Rochester, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!
Write a Review -
- Overall Rating for Life Storage in Rochester (#023)
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- Elizabeth from Rochester, NY
"I drove to pay my bill in person during open hours; the door said "open," but it was locked. I suggest that if the person inside has to leave, it would be appreciated if the "closed" sign was put on the door."
June 18, 2018 -
- Kelly from centereach, NY
"Love how they offer a FREE use of a moving truck or van. You just need to call the office to reserve it instead of reserving it online. AND I wish they had the information about having to put down a refundable $100 to use it plus the cost of mileage/gas online."
May 19, 2018 -
- Linda from Rochester, NY
"John is excellent to deal with. Truly an asset to your company."
April 18, 2018 -
- Louis from Rochester, NY
"Expectations were met and associate was very helpful."
September 01, 2017 -
- Dave from Rochester, NY
"I was surprised at how convenient and accessible it was. Felt comfortable with the gated access. "
April 23, 2017 -
- Melissa from Rochester, NY
"The process was extremely quick and efficient, and I found all personel (John at the office, plus the woman I spoke to on the phone the night before) to be extremely professional and personable."
January 23, 2017 -
- Heather from Rochester, NY
"I really like the secured property and climate controlled building. "
October 31, 2016 -
- Karen from Scottsville, NY
"The whole process was much easier than I expected! Nice facilities and good location, also."
October 24, 2016 -
- Karen from Rochester, NY
"John, the Manager was incredibly nice, friendly, and provided excellent customer service. I would definitely recommend the Brighton location to anyone!!"
September 25, 2016 -
- Michael from Brooklyn, NY
"Uncle Bob's [Life Storage], and in particular the climate controlled building I'm in, is by far the cleanest, and safest feeling storage facility I have seen. Thanks!"
July 26, 2016 -
- Genevieve from Pittsford, NY
"this is the first time i ever had to use a storage facility. I was completely happy with everything. i have already recommended it. "
May 05, 2016 -
- Marybeth from Rochester, NY
"I looked all over area for a climate control space for my items. I was super impressed with the structure at Uncle Bob's [Life Storage]. Loved the cleanliness, well lit, cameras everywhere, easy access any time I wanted. The most valuable feature was the use of the large cargo carts at the entrance of the facility which made transporting my items to the space so easy. Highly recommend This Facility"
April 23, 2016 -
- Diana from Rochester, NY
"The manager made sure that I understood the code used to enter the premises, apologized greatly for a slight delay in initially greeting me due to two people being ahead of me, and was most helpful in all ways. The storage area is clean and very well maintained."
March 24, 2016 -
- Sam from Rochester, NY
"John and Mike are a pleasure to work with. Always courteous and professional. As an owner of a moving business, I understand the importance of customer service. These guys always go above and beyond to assist. I personally recommend this locations to many of my clients. Sam"
February 24, 2016 -
- Linda from East Amherst, NY
"John and Mike were extremely professional, respectful, knowledgeable and accommodating. They went out of their way to be helpful."
January 27, 2016 -
- Reed from Southington, CT
"I bought a little fm from uncle bobs storage for my phone unit. When I went to retrieve my belongings the key wouldn't work and we had to hire a locksmith to get in. "
September 24, 2015 -
- Abby from Hawthorne, NJ
"I was very happy with the cleanliness of the buildings. Also happy with the number of carts available to move items from the truck into the building. Extremely happy with Gene and how helpful he was!"
September 23, 2015 -
- Natalie from Rochester, NY
"Excellent attention to our needs and were able to provide on what we asked for."
June 25, 2015 -
- Jerome from Brooklyn, NY
"The storage and staff are great! I only wish that it were a little more affordable."
June 25, 2015 -
- David from Freeport, ME
"It was a busy time with many students just wrapping up their classes that afternoon. The Associate did everything he could to accommodate. I suggest adding an associate during these few anticipated peak times."
May 26, 2015 -
- Dani from Decatur, GA
"Everything was explained properly. The storage space seems exceedingly safe. The employee was helpful, funny, and kind. The storage space was clean, air conditioned, and exactly what my roommates and I needed. I will recommend (and have) Uncle Bob's to friends and family. "
May 26, 2015 -
- Amy from Rochester, NY
"I booked the storage rental online- there was a discount in the price for this. As of yet, I have not received the discount price - I have been charged the full rate for the storage facility."
May 26, 2015 -
- Chris from Buffalo, NY
"Terrific customer service. After a terrible winter, when I asked if some snow could be removed around my RV parking spot, they had their snow removal contractor there the same day and cleaned around my parking spot. Awesome, wonderful, amazing customer service."
May 25, 2015 -
- Ellen from Palmyra, NY
"I had a very positive experience under very trying times as a family member had suddenly passed away. Gene is the person who helped us and he was most helpful,understanding and efficient."
May 23, 2015 -
- Terry from Rochester, NY
"Very pleased with availability, service, and location."
May 02, 2015 -
- Mark from Webster, NY
"The free use of your truck to move in was a great benefit. Gene is a great guy."
April 27, 2015 -
- Kim from Farmington, NY
"The storage units did not have any lighting in them and it made it very hard to retrieve items during the winter time when it was dark out/or at night (with 24/7 access). Overhead lighting would help especially. Overall, the staff was supurb in customer service. "
December 02, 2014 -
- Jane from Rochester, NY
"Mr. Gene Mayotte facilitated the process with finesse. Mr. Mayotte was pleasant, knowledgeable, considerate, efficient, and made it all go smoothly. It was a positive experience during a stressful move!"
March 26, 2014 -
- Lorna from Alpine, TX
"Not a thing. I've never had to use a storage facility so I have nothing for comparison but I am very pleased with how I have access all the time and how things are clean. "
February 25, 2014 -
- Chris from Rochester, NY
"Location and storage are nice. Employees are very friendly and helpfull. Prices are a bit high though"
February 25, 2014 -
- Dennis from Rochester, NY
"The snow in front of the shed doors makes it had to get into my shed."
February 25, 2014 -
- Carole from East Rochester, NY
"Gene is always a pleasure to deal with either in person or on the phone. You can tell he sincerely wants to make his customers satisfied. "
February 18, 2014 -
- Jamie from Honeoye, NY
"i think it's great that you are a 24 hr place it made it easier for me who works second shift to be able to get and put stuff into my storage unit after work instead of having to rush around in the morning to get there"
January 24, 2014
