Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.
Rent our Moving Van or Truck with your Storage Rental!
When you rent storage, you can rent our moving van or truck! Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here.
Surveillance Cameras
Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
54' Truck Access
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Boxes & Packing Supplies Sold Here
This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.
Customer Reviews - Life Storage #15, Rochester
We at Life Storage want to maintain the best storage facilities in Rochester, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!
Overall Rating for Life Storage in Rochester (#015)
4.71 out of 5
based on 29 of our most recent Reviews
Donna from Victor, NY
4.6 out of 5
"Office staff were very helpful. Greatly appreciated!"
Review posted on September 23, 2019
Breona from Rochester, NY
5.0 out of 5
"Everyone was very helpful and responsive to my needs. All of my questions were answered and the facility was great, well-priced, and accessible."
Review posted on July 30, 2019
Emanuel from Dansville, NY
5.0 out of 5
"The girls in the office are great, always willing to help and provide answers to my questions."
Review posted on July 24, 2019
Muriel from Rochester, NY
5.0 out of 5
"Becky was wonderful. We had to get a bigger unit and she helped us figure out the best size, showed us a new unit and helped figure out the best way to transfer the paperwork. Every time I have needed to have help there, Becky was always friendly and efficient. I highly recommend this location."
Review posted on April 26, 2019
Ameedah from Henrietta, NY
5.0 out of 5
"The front desk associate was friendly, knowledgeable, and professional. Explained the terms of the lease clearly, and made me feel comfortable about my decision to store my belongings at that location."
Review posted on March 26, 2019
Krista from Rochester, NY
5.0 out of 5
"Service was amazing. We ended up needing a bigger unit and I was able to get it taken care of even though they were about to close."
Review posted on January 17, 2019
Lee from Woodbourne, NY
5.0 out of 5
"The staff at this facility are fantastic. the manager Becky has selected great staff who provide excellent service with a caring attitude. I highly recommend this site to meet any storage need."
Review posted on November 23, 2018
John from Wading River, NY
5.0 out of 5
"You made everything so incredibly easy for us. Thank you."
Review posted on August 23, 2017
Robert from Rochester, NY
5.0 out of 5
"The team has always been very couteous to my mother and family. Thank you "
Review posted on April 18, 2017
Cheryl from Rochester, NY
5.0 out of 5
"Jack and Rebecca were very pleasant, extremely helpful, and very professional. Great staff!"
Review posted on March 06, 2017
Barbara from Pittsford, NY
4.3 out of 5
"The rental has gone very smoothly. The staff was very courteous and helpful, and I liked being able to access my unit at any hour of the day (or night)"
Review posted on October 24, 2016
Charles from Rochester, NY
5.0 out of 5
"You guys were ready for us to put our stuff in your storage really nice to let us rent the truck move our stuff in your storage"
Review posted on September 20, 2016
Timothy from Hilton Head Island, SC
5.0 out of 5
"Rebecca more than met our expectations.
She demonstrated professionalism by quickly setting up our account and determining our needs before unpacking began and got us into the right size space."
Review posted on July 27, 2016
Mary from Rochester, NY
4.8 out of 5
"I've used the self storage for two years and have been very satisfied each year"
Review posted on June 23, 2016
Linda from Rochester, NY
4.1 out of 5
"There was a bunch of stuff on the floor, but was easy to get out. The light doesn't work and I have no way of getting up to change it. I don't know if that is my responsibility or yours. I can bring a light bulb if someone can change it for me"
Review posted on March 24, 2016
Lisa from Rochester, NY
4.2 out of 5
"Answered all questions and took time to discuss variety of options. "
Review posted on December 25, 2015
lance from W. Henrietta, NY
4.7 out of 5
"I was extremely happy with the pricing, I accidentally closed my door wrong and it was noticed by the staff and I was called immediately. "
Review posted on November 19, 2015
Morgan from Chesapeake, VA
4.3 out of 5
"The only complaint that I had with my first time renting a storage unit was the pink stuff on top of the storage units got all over my things. it needs a cover or a whole wall over it."
Review posted on September 07, 2015
Diane from Rochester, NY
5.0 out of 5
"Excellent. Courteous, helpful service, clean and neat facility, expert advice"
Review posted on August 26, 2015
Joe from Syracuse, NY
4.8 out of 5
"Space I needed was available and the associate was extremely helpful and very polite"
Review posted on June 25, 2015
Allison from Minneapolis, MN
5.0 out of 5
"We have been renting from you during summer and winter vacations for 5 years. We really appreciate your help throughout these years!"
Review posted on June 25, 2015
Stephen from North Branford, CT
5.0 out of 5
"You made the process very easy. As a college student, this was my first experience with a storage facility and I was very happy with my experience."
Review posted on May 26, 2015
Kate from Rochester, NY
5.0 out of 5
"Shelvy was the best and made my experience with Uncle Bob's exceed my expectations. "
Review posted on March 23, 2015
Donna from Penfield, NY
5.0 out of 5
"You are so lucky to have Shelvy as your representative. She is one of the most helpful and pleasant people I have dealt with in a long time. Her customer service is superb and next time I need storage I will look forward to seeing her again. Thank you."
Review posted on March 23, 2015
Marti from mpls, MN
5.0 out of 5
"My daughter is a college student in the area and she and her friends have been using Uncle Bob's Storage for four years. The employees there have all been very friendly and helpful.
They have stored everything from school supplies to cars and have never had any issues."
Review posted on February 24, 2015
Timothy from Henrietta, NY
1.9 out of 5
"Servive want quick and easy as promised had to wait 2 hrs to get a space that waa already promised as well as a truck that was already promised. Very aggervated to have to.deal with making the move harder than it needed to be"
Review posted on August 25, 2014
Matt from Rochester, NY
4.6 out of 5
"In and out with all of the information I needed; pallets already in the unit; manager swept it while I was off loading the truck; arranged for me to get a truck from another nearby location because theirs was in use."
Review posted on February 25, 2014
ruth from portland, NY
4.6 out of 5
"everything was already he help with all our needs and explained everything clearly"
Review posted on February 25, 2014
Ann from Henrietta, NY
4.8 out of 5
"Once when leaving my storage unit I didn't slide the latch over, an employee called me and let me know that the unit was all the way locked because of this. I was very impressed that they called and let me know"
Review posted on November 25, 2013
*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
Need your space right now? We can do that! Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in. Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes. Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Rochester and Henrietta
Our self storage facility on Jefferson Road is located east of the Genesee Expy, between Ridgeland Rd and Commons way, near Frontier Commons. Click here for directions.
At Life Storage Facility #015, we offer great property security systems and clean, affordable storage units to rent for the residents of Henrietta, Pittsford, Brighton, and other neighborhoods in Rochester, NY. Call us with questions, reserve online, or click here to compare other storage units in Rochester.
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