Self Storage Units near Henrietta in Rochester, NY 14623

"Holds my stuff."

"Best customer service in Rochester."

"love this place!! always so helpful"

"Immaculate facility with great customer service! Elevator is right near the door and the hand carts make moving everything such a breeze. Moving everything out of my one bedroom apartment into the unit was so much less stressful than I expected"

"Angie is one of a kind. She’s incredibly customer oriented, generous, and knowledgeable. I had switched storage unit from another place and did not have a good experience. Angie and Becky made me feel welcomed and right at home. I recommend this storage unit with the highest regards. You won’t find a more clean space and the best quality employees."

"The woman (Becki) at the front desk was very friendly. She should me the unit before I paid to make sure it was the proper size. She also explained everything I signed and answered all my questions."

"Angie and Robert were amazing. Phenomenal customer service, answered all of my questions and really made me feel at home."

"I have rented at this facility in the past and present and I have to say the staff is very friendly and have great customer service. Angie and Robert will help in any way and go above and beyond for their customers. I have never been in the facility and found it to be unappealing. It is always clean. Thank you to the staff at the Jefferson Rd store for such a pleasant experience I always have there."

"Great service and super easy! Definitely recommend"

"Angie was very friendly and helpful with my pre sales inquires"

"When I say these guys are amazing they are a amazing team of employees I had a house fire in December 2020 and me and my kids lost everything thing life storage donated 3 free months To us so Tht I would have some were to store my belongings to I found anew house I very thankful and the also offer me a full size bed thanks life storage and God bless"

"Angie and Becky were the two main people I dealt with. Everytime I dealt with them they were always kind,polite, and extremely professional. The facility was always clean. I was there for about a year and a half. It is always nice to have pleasant ,professional people to deal with."

"Clean facility and amazing staff. Would recommend."

"Excellent service, and friendly staff. Units and facility are clean and well maintained. I Would reccomend using them to store your stuff."

"Online booking was easy to use, only complaint was that the storage unit # was listed out as building # X unit XXXX, which makes you think the building is 3 for example and the unit is 3456, but the first digit in the 4 listed is actually the building # because all the units are only 3 digits. Would have been better off listing the building # and a 3 digit unit or just a 4 digit # without calling out the building # separately. Just a suggestion."

"Awesome management quick to help when asked"

"Becky R is amazing with excellent & patient customer service!"

"They were always very friendly .i would definitely recommend them.to anyone"

"Secure facility with excellent caring comforting customer service."

"Great service!!"

"Angie was fantastic!"

"Becky is the best! Wonderful customer service!! Highly recommend!!"

"Phenomenal customer service. Angie (in particular) was friendly, smart, kind and extremely helpful. They go "the extra mile" and I highly recommend this business. Unit was fine for my purposes and very convenient location and accessibility. No problems--great experience!!!!"

"Wanted to give a shout out go Becky for all the help I've received with my storage unit. The staff is very kind and professional. This is the first place I would recommend if you need storage help.."

"Becky is phenomenal and made me feel right at home. Thanks Life Strage!"

"Becki and Angie are an amazing team at the Jefferson Road store. They are professional, personable, and extremely helpful. The storage space and building are immaculate. Thank you."

"Clean, helpful staff, east setup and exit. Just wrapped up my rental here and would come again if necessary"

"Super friendly staff! They made the experience so non-stressful!"

"Angie is an EXTREMELY rude person. I have had multiple negative experiences with her myself, but I have even seen her being rude on multiple occasions to other customers! Even an elderly customer having trouble with the elevator! If you need storage, I'd recommend going to the one in Brighton. Angie shouldn't have a job managing here, extremely unethical."

"Becki was awesome. Knowledgeable quick and very friendly."

"Great service, the clerk stayed a little after closing on a day we were running behind. Definitely would use them again."

"Nice, new facility. I feel safe leaving items there. Becki, the manager, is the sweetest and super helpful! Definitely recommend this location :-)"

"Great management & convenient hours. Becki is a real nice lady & its very pleasant running into her during my visits. My belongings are safe and sound in a clean climate controlled storage unit with easy access via the freight elevator. Highly recommend."

"Becki was phenomenal made the process quick and easy! Will be referring people"

"Becki was so helpful today she was happy to show us storage units and we ended up settling on one inside it's a wonderful experience at Life storage I will definitely always use them in the future."

"Becki was super awesome!!! Love her!"

"Becky is amazing! Awesome service!"

"They were very helpful and saved me alot of money on the second month"

"Very pleased so far.Still with life storaI needed a larger unit so I upgraded."

"Becki was awesome and helpful to my family at a difficult time. d"

"Office staff were very helpful. Greatly appreciated!"

"Was easy and convenient the employees are very kind and easy to work with and very friendly I would recommend a storage unit here to anyone"

"Becky was very helpful great place to store all your stuff"

"Really great location, service, and is super accessible. Signing up for a unit and signing out of it was a breeze. The next time I need a storage unit, I'm definitely going with this place again."

"Becki was very helpful and knowledgeable. The facility is brand new, very clean, and well kept. We went in not knowing what size we would need and were shown options so that we could visualize our things in them. It was very helpful. Very glad we chose them to safe guard our things."

"Life Storages newer climate-controlled units are ideally located on Jefferson Road right across from the main Rochester post office. The availability of a restroom, and the addition of WiFi access make it even more service-oriented. Great employees, too."

"Great place, friendly people, very safe"

"Employees are always pleasant and helpful. Site is always clean and accessible"