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Storage Units at 860 Phillips Rd in Webster, NY

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    Office & Access Hours for Life Storage #341, Webster

    • Office Hours

      • Mon-Fri: 9:00 am-1:00 pm, 2:00 pm-6:00 pm
      • Saturday: 9:00 am-1:00 pm, 2:00 pm-6:00 pm
      • Sunday: 9:00 am-1:00 pm
    • Access Hours

      • Daily: 24-Hour Access
    • Closings

      • Monday, 9/3: All Day

      Life Storage #341, Webster ‐ Features & Info

    • Serving Rochester, Webster and West Webster

      Our self storage facility on Phillips Rd is located south of the Irondequoit - Wayne County Expy, between Country Manor Way and Ridge Rd, near North Ponds Park. Click here for directions.

      At Life Storage Facility #341, we offer great property security systems and clean, affordable storage units to rent for the residents of West Webster, Ontario, Penfield, and other neighborhoods in Webster, NY. Call us with questions, reserve online, or click here to compare other storage units in Rochester.

    • Storage Facility Features

      • Climate Controlled Storage Units
      • Use our Moving Van or Truck Free with Storage Rental!
      • 24 Hour Access
      • Surveillance Cameras
      • Fenced & Lighted
      • 54' Truck Access
      • Boxes & Packing Supplies Sold Here
      • Customer deliveries accepted
      • Month-to-month storage rental
      • 24-hour emergency service
      • Online account management
    • Rental Requirements

      • Insurance required
      • Storage insurance available (third party)
      • $25 admin fee for new rentals
      • Payments due on 1st of the month
    • Payment Methods

      • Cash
      • Check
      • Visa
      • Mastercard
      • American Express
      • Discover
      • Auto-payment
      • Online payment
    • Vehicle Storage Available

      • Vehicle Title required
      • Vehicle Registration required
      • Must be in running condition/on trailer
    • Climate Controlled Storage Units

      Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.
    • Use our Moving Van or Truck Free with Storage Rental!

      When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here.
    • 24 Hour Access

      Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!
    • Surveillance Cameras

      Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
    • Fenced & Lighted

      Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
    • 54' Truck Access

      The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
    • Boxes & Packing Supplies Sold Here

      This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

      Customer Reviews - Life Storage #341, Webster

    • We at Life Storage want to maintain the best storage facilities in Webster, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

      Write a Review
      • Overall Rating for Life Storage in Webster (#341)
      4.82 out of 5 based on 66 of our most recent Reviews
      • Warren from Penfield, NY
      5.0 out of 5

      "Personnel have been great to deal with. The offer of a truck to move was GREAT NEWS and very useful to me!! It's easy to access my storage unit--through the gate, to the unit, and back through the gate with no fuss. Your pens are wonderful too! A very good business model."

      May 25, 2018
      • David from Webster, NY
      5.0 out of 5

      "Office was very flexible with dates I needed. Was a great experience."

      May 23, 2018
      • Gary from Ontario, NY
      5.0 out of 5

      "I People I.in the office we're friendly and helpful."

      April 19, 2018
      • Lee from Penfield, NY
      5.0 out of 5

      "You exceeded all of my expectations. In the past I have rented from an independent Storage Agency and there service was extremely lacking. There is nothing more I could ask for from you complete organization and anyone I have had contact with."

      March 18, 2018
      • Michael from Webster, NY
      5.0 out of 5

      "I had a lot of questions and did not have to ask them. She covered everything including all my concerns. Great interaction!"

      February 18, 2018
      • Timothy from Webster, NY
      5.0 out of 5

      "He told his time to answer all my questions and concerns. He made me feel completely comfortably storing my 2 pride possessions with you people. "

      January 26, 2018
      • Toni from Webster, NY
      5.0 out of 5

      "Everyone was extremely professional and prepared to help me with my move! Linda got me a truck to save me some money, and even saved me money on my unit. I'm very pleased with the service overall and the security that Life Storage offers!"

      January 25, 2018
      • Ann from Williamson, NY
      5.0 out of 5

      "Linda was very helpful in getting me the storage area."

      January 24, 2018
      • Helene from Buffalo, NY
      5.0 out of 5

      "Your folks were pleasant and helpful...arranged for me to use the truck from another facility too!"

      December 28, 2017
      • Michael from Webster, NY
      5.0 out of 5

      "Linda was great to work with. Everything went smoothly and friendly."

      September 29, 2017
      • Laurie from Ontario, NY
      5.0 out of 5

      "When first inquiring about renting a unit, Roy could not have been more helpful in such a difficult situation. He toured me thru different size units, patiently explaining my options. Linda has been SO professional, especially in dealing with less than polite family members. I could not have been more pleased with my entire experience. I highly recommend Life Storage on Phillips Rd to anyone who would like to be treated with respect and dignity and who needs a bit of space to store items safely. "

      September 26, 2017
      • James from Cary, NC
      5.0 out of 5

      "Nothing to add, had a great experience. Will be back in there he to.uture."

      September 24, 2017
      • Cecille from Webster, NY
      5.0 out of 5

      "The personnel at Life Storage in Webster NY on Phillips Rd have been extremely helpful over the years in letting me know when I leave things out, leave unit open, etc. I appreciate them tremendously. They have informed me of opportunities to sell items, people who can help me dispense with items, just been totally helpful."

      August 27, 2017
      • Nancy from ROCHESTER, NY
      5.0 out of 5

      "Linda and Roy are to be highly commended for service above and beyond, time after time, year after year!!! Many, mnay sincere thanks...been with you since before it was UBSS!,"

      July 03, 2017
      • Tricia from Rochester, NY
      5.0 out of 5

      " The lady that help me at the front desk was such a doll I couldn't ask for better customer service. She greeted me showed me around took me to my unit and was very kind. My unit had carpet on the floor with controlled atmosphere, which made me feel better about storing my stuff knowing that it was going to be safe until I moved into my apartment. Would highly recommend them they are very efficient respectful And willing to help you out."

      May 25, 2017
      • Rocco from FairPort, NY
      5.0 out of 5

      "If I owned this business....I would want Linda and coworkers to run it........Awesome people and place"

      May 23, 2017
      • Caira from Webster, NY
      4.5 out of 5

      "The woman that works in the office is always helpful and kind when I ask questions. She's so patient and always has a smile."

      May 12, 2017
      • Ali from Webster, NY
      5.0 out of 5

      "The person I worked with (I forgot his name!!) was very kind and it was a cold winter day, and he was great to work with. I really enjoyed my experience!! "

      April 26, 2017
      • Ilia from Rochester, NY
      5.0 out of 5

      "When I decided to vacate my unit I lost the key. So Linda went above and beyond and called Stan from a different location to help me with the removal of my lock. I absolutely love this place. They are absolutely amazing!"

      April 25, 2017
      • Paul from Webster, NY
      4.4 out of 5

      "Quick positive transaction, reasonable rates. Will be renting another unit."

      March 28, 2017
      • Paula from Webster, NY
      5.0 out of 5

      "We are currently renting a unit for the second time (kids just keep coming back to live with us!) and we rented the second time without hesitation since our first experience was so very positive. The staff are very friendly and the property is well maintained and secure."

      March 01, 2017
      • Michael from Webster, NY
      5.0 out of 5

      "It was a very good experience storing our property in the two units that we rented. The facility was always clean and well kept and the staff was great. Thanks "

      February 26, 2017
      • Gregory from New York, NY
      5.0 out of 5

      "Both in-person and online experiences with Uncle Bob's [Life Storage] were excellent!"

      January 23, 2017
      • Sjoerd from Rochester, NY
      5.0 out of 5

      "Staff was very courteous and helpful in all aspects of the process. I will recommend this facility to friends and family "

      December 28, 2016
      • agnes from Hilton, NY
      5.0 out of 5

      "Linda Parkins greeted me as soon as I arrived. She showed the movers where to go and how to unload. Her people skills and professionalism are outstanding. Even gave me her cell phone number in case I had some questions OUTSTANDING EMPLOYEE!!"

      July 11, 2016
      • Dale from Webster, NY
      4.8 out of 5

      " I would like to say that Roy is a true asset to your company. Anytime I see him he always has a smile and a wave hello. He is always busy keeping the property maintained and overseeing the operation. Nice man and a great rep for your company."

      June 28, 2016
      • Anne from Oswego, NY
      5.0 out of 5

      "There was a space available for us to rent. We also got one month free - which was a nice surprise. "

      April 25, 2016
      • Maureen from Chemung, NY
      4.7 out of 5

      "Storage fees are a bit pricey but it is a secure facility and I don't worry about it being broken into. "

      April 08, 2016
      • Billy from Webster, NY
      3.8 out of 5

      "I chose uncle bobs storage based on proximity to my house. I can pay $75 less a month just a few miles down the road and they include electrical! It's hard to imagine that with the highest prices in town that a simple light bulb or outlet to plug a light in wouldn't be included. Friends have inquired about the pricing and storage there and I'm slightly embarrassed to tell them how much I pay. But the convenience of being able to walk there if need be out weighs driving a few miles out of my way to grab something quick. "

      March 25, 2016
      • Lori from Webster, NY
      4.3 out of 5

      "Snow removal. Would be convenient to have access to a shovel to clear the snow from the front of my storage room. I had to use my snow brush and feet."

      March 25, 2016
      • Tom from Webster, NY
      4.8 out of 5

      "Our expectations were met. Staff very nice, efficient"

      February 25, 2016
      • Emilio from Webster, NY
      4.3 out of 5

      "Right now we feel that the price and the service are great. I pay a little more then other facilities for the great service that we received, but feel we are at that service price, where if the rpice went up, we might have to look for another facility"

      February 25, 2016
      • Terry from NYACK, NY
      5.0 out of 5

      "I was nothing short of amazed at the professionalism, efficiency, and courtesy with which my rental transaction was conducted. Linda is absolutely the gold standard of customer service. Additionally, the facility was neat and tidy and very well stocked. It was the middle of winter, just after a snowstorm, and yet it looked like you could eat off the floor. Well done!"

      February 19, 2016
      • Michael from Rochester, NY
      4.6 out of 5

      "Everything is always great, greeted with a smile. And although I enjoy everything I might not need your services within the next few months. Not sure yet though. Found a house large enough for everything I own. But I appreciate everything you have done for me. Been with you guys since before it was Uncle Bob's [Life Storage]. And if ever in the future I need a place Uncle Bob's [Life Storage] will definitely be my first pic."

      January 08, 2016
      • Mary from Webster, NY
      5.0 out of 5

      "Linda was wondedrful to deal with. Never had an issue or problem."

      December 23, 2015
      • from Lacona, NY
      2.7 out of 5

      "i recently got a new credit card and called for help making sure the account was up to date. Made a payment and now i am being charged a $15 late fee because my auto payment didn't carry over to my new card. i was on auto pay before and was not instructed that it had to be set up again. i rent this space for an employee and now considering leaving, i don't need this kind of aggravation."

      December 07, 2015
      • Paul from Rochester, NY
      5.0 out of 5

      "Office staff was wonderful. The free moving van was my deciding factor to use your facility"

      August 23, 2015
      • America from Quincy, MA
      5.0 out of 5

      "The manager helped me to make my reservation by fax, he was very helpful and kind."

      July 28, 2015
      • Joyce from Webster, NY
      5.0 out of 5

      "The staff and the overall appearances of the buildings and the general overall appearances of the storage space were all excellent. I am confident that I am renting a space from the best storage company around! "

      May 30, 2015
      • Jill from Webster, NY
      5.0 out of 5

      "Both Linda and Roy were more than willing to show us the unit and help us decide on size."

      April 28, 2015
      • Deborah from Webster, NY
      4.9 out of 5

      "You did meet our expectations with explanations of the process and assurances that we would be able to count on you for further information as we need it."

      April 28, 2015
      • Arthur from Pittsford, NY
      4.4 out of 5

      "Everything was great but your rates are too high. I will be storing our car elsewhere."

      April 27, 2015
      • Barbara from Fairport, NY
      4.5 out of 5

      "When I went there and the facility was closed, often the gate was up. Anyone could drive in. I was told the gate would be down and a code would be needed. A friend lived near the facility and when driving past she would look to see if the gate was down. Often it wasn't. Either the gate doesn't work properly (close after someone has entered) or it just wasn't put down when the facility was closed for the day. "

      April 24, 2015
      • Scott from Macedon, NY
      4.4 out of 5

      "There was a significant problem with snow removal this year. The staff did mention that the contractor was not as prompt as requested, but still there are very large piles that made it more difficult to get into my building with my boxes."

      March 30, 2015
      • Diana from Webster, NY
      5.0 out of 5

      "Proactively answered any questions I had. Linda and Roy were both extremely.helpful"

      December 30, 2014
      • Lori from Webster, NY
      3.4 out of 5

      "I was offered specials without having to ask, I was shown the facility very promptly"

      December 30, 2014
      • Todd from Webster, NY
      5.0 out of 5

      "All the people I dealt with at the Phillips road Webster location were excellent. Good folks willing to help, very accomidating. An excellent experience!"

      October 23, 2014
      • Valerie from Webster, NY
      5.0 out of 5

      "The folks at Uncle Bob's in Webster have always been so friendly and knowledgeable. Really appreciate your kindness!!"

      September 26, 2014
      • Anita from Webster, NY
      4.8 out of 5

      "I highly recommend this place. I had a great experience and would use this facility again."

      September 24, 2014
      • Kelly from Rochester, NY
      5.0 out of 5

      "I thought the staff was extremely kind and helpful. I appreciated their kindness and willingness to help."

      September 23, 2014
      • Gary from Wesbster, NY
      5.0 out of 5

      "Never having used a storage unit before, we were unsure of what to expect but EVERYTHING was explained fully and helpful hints provided."

      July 17, 2014
      • Sarah from Churchville, NY
      4.6 out of 5

      "standard storage unit. Friendly staff. Knowledgeable and helpful"

      June 27, 2014
      • Lawrence L from Webster, NY
      4.8 out of 5

      "Our experience with your facility was most positive!"

      June 25, 2014
      • Grant from Webster, NY
      5.0 out of 5

      "The prices were higher than I imagined. Was surprised there weren't lower rates for longer term rentals"

      April 23, 2014
      • June from Penfield, NY
      5.0 out of 5

      "My experience was great and Linda was an absolute wonderful!!!!!"

      April 23, 2014
      • Jennifer from Rochester, NY
      5.0 out of 5

      "I just wanted a space to store my stuff and I got to meet some wonderful people and they made me feel that my stuff would be safe."

      March 26, 2014
      • Susan from Webster, NY
      5.0 out of 5

      "Very happy with storage building - very clean. Very helpful."

      February 27, 2014
      • Cary from Webster, NY
      5.0 out of 5

      "I was extremely happy with how helpful and courteous the staff was. I would certainly use them again if needed."

      January 24, 2014
      • Beverly from Fairport, NY
      5.0 out of 5

      "The employees were professional, friendly and helpful. The price was more than competitive. I have sung your praises many times. I am a professional organizer and will add you to my list of resources. Honestly, it was refreshing to experience good customer service."

      December 23, 2013
      • Karen from Williamson, NY
      5.0 out of 5

      "I have returned back to rent a smaller storage for now."

      October 23, 2013
      • Jonathan from Mexico, NY
      5.0 out of 5

      "I mistakenly left an item in a unit that had been rented already. The employee was nice enough to contact the new tenant, and got my item back for me within a few hours notice. I'm very pleased, thank you so much!"

      October 23, 2013
      • Kim from Rochester, NY
      5.0 out of 5

      "The people I've dealt with have been kind, professional and courteous. They give me a call if I've "forgotten" anything and discretely bring me up to date. I'm very happy with the facility and I let others know about it."

      October 18, 2013
      • Jodee from Webster, NY
      4.8 out of 5

      "Linda was very professional and took time to answer all of my questions."

      September 23, 2013
      • Robert from Webster, NY
      5.0 out of 5

      "It does not get any better than the Phillips Rd UNCLE BOB'S STORAGE, the personnel are the Best and units/grounds are past well maintained. "

      September 19, 2013
      • Gene from Webster, NY
      5.0 out of 5

      "The people who work where I rent my unit ,(Phillips road Webster) are very kind and friendly people. Good folks...."

      September 19, 2013
      • Patti from Webster, NY
      4.8 out of 5

      "Your manager of the webster, New York location, Linda is wonderful! She was always cheerful and helpful and kind! I hope you are paying her well so she will stay with your company for a long time! You need more people like her on your staff!!!"

      August 25, 2013

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