A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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1771 Brighton Henrietta Town Line RdHenrietta, NY 1462313.6 Miles Away
Customer Reviews - Life Storage #341, Webster
We at Life Storage want to maintain the best storage facilities in Webster, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Great experience! We worked with Linda Perkins 2 times, and each time she was very helpful and so patient with us.
She went above and beyond, even staying a few hours with us after her shift ended because we needed another storage unit.
She fully understood our situation by asking lots of questions and eventually determined what was needed. Then she was able to offer the best solution possible.
It was a long process, but she took the stress out of it!
She gave us great insight into what Life Storage could do and what we could expect from our movers."
"I became a customer in 2006. Linda Perkins has worked with me since then. She is a fabulous worker, super helpful, always happy a a delightful person to work with."
"Marilyn at life storage was the best! She was super nice and helped us out getting into our new unit. She made the process very easy stress free. Thank you! :)"
"Really nice facility, clean and well kept. Marilyn the manager was really sweet and super helpful and informative. They have all your moving and storing needs in one place! Highly recommend!!"
"This storage facility is very safe and clean. Marilyn, the store manager, has been very accommodating and helpful. I just moved up to my 3rd unit and highly recommend this location.
Thank you
Kathy"
"Marilyn was a GEM!!! Her thoroughness, attention to detail, and willingness to go out of her way to be as helpful as possible really removed mountains of what-could've-been stress from our move from San Diego! HIGHLY RECOMMENDED THIS PLACE!!!"
"Needed to store some things for a couple weeks. Good service, just wish they had there doors open more often.
Drove over a few times to let them know I was finished using the unit and no one was in the office when they were supposed to be open."
"Yesterday I went in to rent storage with an incomplete idea of exactly what I needed. Karissa took me through the entire process quickly and competently. She is clearly very knowable and a delight to do business with."
"Marilyn was very knowledgeable and helpful. I would recommend this storage facility to anyone looking for a clean safe place. Great location as well."
"Great services, clean and large storage units. I’ve been leaving the town for almost one year because of the pandemic stuff and everything is perfect when I came back!"
"Marilyn at LifeStorage in Webster was very helpful! I was in a hurry and she got me moved into my unit the same day and with ease. Would highly recommend this facility to anyone looking for a storage space!"
"My car that we pay to have secured at life storage was recently hit by someone who rented at life storage
This was by far the worst experience ever
The whole staff from regular employees to the manager to the area manager are all obviously. The officer even said they jumped the gun- made a report about the damaged door but didn’t bother looking to see what was damaged inside and include it in the report .
This place isn’t secured, from time to time you see a bunch of people in cars and motorcycles hanging out.
The contract basically says if god himself comes down to destroy the place life storage isn’t responsible for any of your stuff
They have the gate open most of the day so it’s not hard to just go in and cut a lock to steal anything you keep at life storage
Cameras don’t matter when it’s a mandate to have masks now. You can’t tell if the person rents there or not!
Stay AWAY FROM THIS COMPANY!!"
"The process was very smooth and it came at a time when I needed and immediately the staff is very welcome and friendly I absolutely will use your company again"
"Marilyn helped my mom and I so much by answering our questions and making us feel super comfortable with our choice!! Would highly recommend coming here:)"
"This Life Storage was clean and convenient. They were very helpful. Marilyn was very accommodating and helpful. I felt like our items were very secure here at all times."
"This was my first time getting a storage unit and Marilyn was amazingly helpful in getting my a unit that was right for what I wanted! She was very knowledgeable and even help me visualise how everything was going to for in the unit. Thanks for all the help and making it so easy!
Update, Sept 1 I am moving and no longer needed the unit, i came back to empty my unit out and the location is still lovely. Marilyn is still amazingly helpful. I definitely recommend this location to anyone who os looking for a place to store their belongings 😁"
"The units are spacious and clean. The ladies in the office are always friendly and informative! If you need a storage unit I would definitely recommend!"
"I have had a storage unit here for a good five years. The Webster storage on Phillips Road is clean, and the staff are very helpful and respectful. I doubt I'd ever use any other storage facility. I highly recommend Life Storage!"
"Life Storage was extremely professional and friendly. The customer service was efficient and professional every time we needed assistance. The manager Marilyn goes above and beyond to satisfy the customers needs. Highly recommend life storage on Phillips Rd."
"This was my first time getting a storage unit and Marilyn was amazingly helpful in getting my a unit that was right for what I wanted! She was very knowledgeable and even help me visualise how everything was going to for in the unit. Thanks for all the help and making it so easy!"
"The lady at the desk, I think her name was Marylin she was very helpful and had a great attitude, was nice to see that there are still some good people still out there."
"I rented a climate controlled unit for just over 4 yrs. Marilyn and her staff were always present and there to help. Every time I stopped by my unit the buildings were clean, driveway was plowed, and the facility well maintained. Easy, no Hassel way to store, multiple doors in each building to be close to your unit, no stairs or elevators to deal with, carts for you to use and the best part is sometimes they have a promo when you rent a unit they let you use a moving truck. I highly recommend Life Storage on Phillips Rd for your storage solution."
"Marilyn is awesome !!!
I have rented two storage units since August 2019 and recently upgrade one of them to a bigger size
They have great rates, great people and most importantly clean secure storage units"
"Just wanted to take a minute and write a review about a pleasant experience (which is difficult to receive now adays). Marilyn was very kind and attentive. When I called, she was polite and answered all questions I had, and made sure there was no confusion. I will be sure to use this company in the future. (Also like the 24hr access)"
"Marilyn from the Webster location is awesome. She knowledgeable concern, kind, friendly. I was going through hard times and she was very helpful. She made me comfortable and that I was important. She is an Asset to the business . Ruth Constantino 481"
"I went to the phillips rd store in Webster. The gentleman that helped me I think was named Roy. He provided great customer service and was very helpful. I really had a great experience there and would return because of that."
"Owner guy is super nice. The place is clean, well managed, and the rooms are definitely worth the price (especially when compared to some real ugly units around Rochester)."
"Linda is an outstanding person - I understand why Life Storage picks her to start up other locations. I would not think of going any where else for my winter storage!!!"
"After the recent Article blast the units were blocked by snow. While they were in the process of snow removal the manager personally shoveled my unit out. Clean, temperature controlled & great customer service!"
"Roy was wonderful this is our 2nd time in 5 years. we have great luck with you so that's why we came back even thou there was a closer storage. thanks and Roy is great!"
"Personnel have been great to deal with. The offer of a truck to move was GREAT NEWS and very useful to me!! It's easy to access my storage unit--through the gate, to the unit, and back through the gate with no fuss. Your pens are wonderful too!
A very good business model."
"You exceeded all of my expectations. In the past I have rented from an independent Storage Agency and there service was extremely lacking. There is nothing more I could ask for from you complete organization and anyone I have had contact with."
"Everyone was extremely professional and prepared to help me with my move! Linda got me a truck to save me some money, and even saved me money on my unit. I'm very pleased with the service overall and the security that Life Storage offers!"
"When first inquiring about renting a unit, Roy could not have been more helpful in such a difficult situation. He toured me thru different size units, patiently explaining my options.
Linda has been SO professional, especially in dealing with less than polite family members. I could not have been more pleased with my entire experience. I highly recommend Life Storage on Phillips Rd to anyone who would like to be treated with respect and dignity and who needs a bit of space to store items safely. "
"The personnel at Life Storage in Webster NY on Phillips Rd have been extremely helpful over the years in letting me know when I leave things out, leave unit open, etc. I appreciate them tremendously. They have informed me of opportunities to sell items, people who can help me dispense with items, just been totally helpful."
"Linda and Roy are to be highly commended for service above and beyond, time after time, year after year!!! Many, mnay sincere thanks...been with you since before it was UBSS!,"
" The lady that help me at the front desk was such a doll I couldn't ask for better customer service. She greeted me showed me around took me to my unit and was very kind. My unit had carpet on the floor with controlled atmosphere, which made me feel better about storing my stuff knowing that it was going to be safe until I moved into my apartment. Would highly recommend them they are very efficient respectful And willing to help you out."
"The person I worked with (I forgot his name!!) was very kind and it was a cold winter day, and he was great to work with. I really enjoyed my experience!! "
"When I decided to vacate my unit I lost the key. So Linda went above and beyond and called Stan from a different location to help me with the removal of my lock. I absolutely love this place. They are absolutely amazing!"
"We are currently renting a unit for the second time (kids just keep coming back to live with us!) and we rented the second time without hesitation since our first experience was so very positive.
The staff are very friendly and the property is well maintained and secure."
"It was a very good experience storing our property in the two units that we rented. The facility was always clean and well kept and the staff was great. Thanks "
"Linda Parkins greeted me as soon as I arrived. She showed the movers where to go and how to unload. Her people skills and professionalism are outstanding. Even gave me her cell phone number in case I had some questions
OUTSTANDING EMPLOYEE!!"
" I would like to say that Roy is a true asset to your company. Anytime I see him he always has a smile and a wave hello. He is always busy keeping the property maintained and overseeing the operation. Nice man and a great rep for your company."
"I chose uncle bobs storage based on proximity to my house. I can pay $75 less a month just a few miles down the road and they include electrical! It's hard to imagine that with the highest prices in town that a simple light bulb or outlet to plug a light in wouldn't be included. Friends have inquired about the pricing and storage there and I'm slightly embarrassed to tell them how much I pay. But the convenience of being able to walk there if need be out weighs driving a few miles out of my way to grab something quick. "
"Snow removal. Would be convenient to have access to a shovel to clear the snow from the front of my storage room. I had to use my snow brush and feet."
"Right now we feel that the price and the service are great. I pay a little more then other facilities for the great service that we received, but feel we are at that service price, where if the rpice went up, we might have to look for another facility"
"I was nothing short of amazed at the professionalism, efficiency, and courtesy with which my rental transaction was conducted. Linda is absolutely the gold standard of customer service. Additionally, the facility was neat and tidy and very well stocked. It was the middle of winter, just after a snowstorm, and yet it looked like you could eat off the floor. Well done!"
"Everything is always great, greeted with a smile. And although I enjoy everything I might not need your services within the next few months. Not sure yet though. Found a house large enough for everything I own. But I appreciate everything you have done for me. Been with you guys since before it was Uncle Bob's [Life Storage]. And if ever in the future I need a place Uncle Bob's [Life Storage] will definitely be my first pic."
"i recently got a new credit card and called for help making sure the account was up to date. Made a payment and now i am being charged a $15 late fee because my auto payment didn't carry over to my new card. i was on auto pay before and was not instructed that it had to be set up again. i rent this space for an employee and now considering leaving, i don't need this kind of aggravation."
"The staff and the overall appearances of the buildings and the general overall appearances of the storage space were all excellent. I am confident that I am renting a space from the best storage company around! "
"You did meet our expectations with explanations of the process and assurances that we would be able to count on you for further information as we need it."
"When I went there and the facility was closed, often the gate was up. Anyone could drive in. I was told the gate would be down and a code would be needed. A friend lived near the facility and when driving past she would look to see if the gate was down. Often it wasn't. Either the gate doesn't work properly (close after someone has entered) or it just wasn't put down when the facility was closed for the day. "
"There was a significant problem with snow removal this year. The staff did mention that the contractor was not as prompt as requested, but still there are very large piles that made it more difficult to get into my building with my boxes."
"All the people I dealt with at the Phillips road Webster location were excellent. Good folks willing to help, very accomidating. An excellent experience!"
"The employees were professional, friendly and helpful. The price was more than competitive. I have sung your praises many times. I am a professional organizer and will add you to my list of resources. Honestly, it was refreshing to experience good customer service."
"I mistakenly left an item in a unit that had been rented already. The employee was nice enough to contact the new tenant, and got my item back for me within a few hours notice. I'm very pleased, thank you so much!"
"The people I've dealt with have been kind, professional and courteous. They give me a call if I've "forgotten" anything and discretely bring me up to date. I'm very happy with the facility and I let others know about it."
"Your manager of the webster, New York location, Linda is wonderful! She was always cheerful and helpful and kind! I hope you are paying her well so she will stay with your company for a long time! You need more people like her on your staff!!!"
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
Serving Rochester, Webster and West Webster
Our self storage facility on Phillips Rd is located south of the Irondequoit - Wayne County Expy, between Country Manor Way and Ridge Rd, near North Ponds Park. Click here for directions to this Life Storage.
At Life Storage Facility #341, we offer great property security systems and clean, affordable storage units to rent for the residents of West Webster, Ontario, Penfield, and other neighborhoods in Webster, NY. Call us with questions, reserve online, or click here to compare other storage units in Rochester.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 24 Hour Access
Tuesday: 24 Hour Access
Wednesday: 24 Hour Access
Thursday: 24 Hour Access
Friday: 24 Hour Access
Saturday: 24 Hour Access
Sunday: 24 Hour Access
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
