Storage Units near Rochester in Webster, NY 14580

"Give Roy a raise. He is a genuine asset to your company."

"I went to the phillips rd store in Webster. The gentleman that helped me I think was named Roy. He provided great customer service and was very helpful. I really had a great experience there and would return because of that."

"Since I had rented a space in this location (under Uncle Bob's) I knew what to expect. Thanks for your help."

"Roy was wonderful this is our 2nd time in 5 years. we have great luck with you so that's why we came back even thou there was a closer storage. thanks and Roy is great!"

"Personnel have been great to deal with. The offer of a truck to move was GREAT NEWS and very useful to me!! It's easy to access my storage unit--through the gate, to the unit, and back through the gate with no fuss. Your pens are wonderful too! A very good business model."

"Office was very flexible with dates I needed. Was a great experience."

"I People I.in the office we're friendly and helpful."

"You exceeded all of my expectations. In the past I have rented from an independent Storage Agency and there service was extremely lacking. There is nothing more I could ask for from you complete organization and anyone I have had contact with."

"I had a lot of questions and did not have to ask them. She covered everything including all my concerns. Great interaction!"

"He told his time to answer all my questions and concerns. He made me feel completely comfortably storing my 2 pride possessions with you people. "

"Everyone was extremely professional and prepared to help me with my move! Linda got me a truck to save me some money, and even saved me money on my unit. I'm very pleased with the service overall and the security that Life Storage offers!"

"Linda was very helpful in getting me the storage area."

"Your folks were pleasant and helpful...arranged for me to use the truck from another facility too!"

"Linda was great to work with. Everything went smoothly and friendly."

"When first inquiring about renting a unit, Roy could not have been more helpful in such a difficult situation. He toured me thru different size units, patiently explaining my options. Linda has been SO professional, especially in dealing with less than polite family members. I could not have been more pleased with my entire experience. I highly recommend Life Storage on Phillips Rd to anyone who would like to be treated with respect and dignity and who needs a bit of space to store items safely. "

"Nothing to add, had a great experience. Will be back in there he to.uture."

"The personnel at Life Storage in Webster NY on Phillips Rd have been extremely helpful over the years in letting me know when I leave things out, leave unit open, etc. I appreciate them tremendously. They have informed me of opportunities to sell items, people who can help me dispense with items, just been totally helpful."

"Linda and Roy are to be highly commended for service above and beyond, time after time, year after year!!! Many, mnay sincere thanks...been with you since before it was UBSS!,"

" The lady that help me at the front desk was such a doll I couldn't ask for better customer service. She greeted me showed me around took me to my unit and was very kind. My unit had carpet on the floor with controlled atmosphere, which made me feel better about storing my stuff knowing that it was going to be safe until I moved into my apartment. Would highly recommend them they are very efficient respectful And willing to help you out."

"If I owned this business....I would want Linda and coworkers to run it........Awesome people and place"

"The woman that works in the office is always helpful and kind when I ask questions. She's so patient and always has a smile."

"The person I worked with (I forgot his name!!) was very kind and it was a cold winter day, and he was great to work with. I really enjoyed my experience!! "

"When I decided to vacate my unit I lost the key. So Linda went above and beyond and called Stan from a different location to help me with the removal of my lock. I absolutely love this place. They are absolutely amazing!"

"Quick positive transaction, reasonable rates. Will be renting another unit."

"We are currently renting a unit for the second time (kids just keep coming back to live with us!) and we rented the second time without hesitation since our first experience was so very positive. The staff are very friendly and the property is well maintained and secure."

"It was a very good experience storing our property in the two units that we rented. The facility was always clean and well kept and the staff was great. Thanks "

"Both in-person and online experiences with Uncle Bob's [Life Storage] were excellent!"

"Staff was very courteous and helpful in all aspects of the process. I will recommend this facility to friends and family "

"Linda Parkins greeted me as soon as I arrived. She showed the movers where to go and how to unload. Her people skills and professionalism are outstanding. Even gave me her cell phone number in case I had some questions OUTSTANDING EMPLOYEE!!"

" I would like to say that Roy is a true asset to your company. Anytime I see him he always has a smile and a wave hello. He is always busy keeping the property maintained and overseeing the operation. Nice man and a great rep for your company."

"There was a space available for us to rent. We also got one month free - which was a nice surprise. "

"Storage fees are a bit pricey but it is a secure facility and I don't worry about it being broken into. "

"I chose uncle bobs storage based on proximity to my house. I can pay $75 less a month just a few miles down the road and they include electrical! It's hard to imagine that with the highest prices in town that a simple light bulb or outlet to plug a light in wouldn't be included. Friends have inquired about the pricing and storage there and I'm slightly embarrassed to tell them how much I pay. But the convenience of being able to walk there if need be out weighs driving a few miles out of my way to grab something quick. "

"Snow removal. Would be convenient to have access to a shovel to clear the snow from the front of my storage room. I had to use my snow brush and feet."

"Our expectations were met. Staff very nice, efficient"

"Right now we feel that the price and the service are great. I pay a little more then other facilities for the great service that we received, but feel we are at that service price, where if the rpice went up, we might have to look for another facility"

"I was nothing short of amazed at the professionalism, efficiency, and courtesy with which my rental transaction was conducted. Linda is absolutely the gold standard of customer service. Additionally, the facility was neat and tidy and very well stocked. It was the middle of winter, just after a snowstorm, and yet it looked like you could eat off the floor. Well done!"

"Everything is always great, greeted with a smile. And although I enjoy everything I might not need your services within the next few months. Not sure yet though. Found a house large enough for everything I own. But I appreciate everything you have done for me. Been with you guys since before it was Uncle Bob's [Life Storage]. And if ever in the future I need a place Uncle Bob's [Life Storage] will definitely be my first pic."

"Linda was wondedrful to deal with. Never had an issue or problem."

"i recently got a new credit card and called for help making sure the account was up to date. Made a payment and now i am being charged a $15 late fee because my auto payment didn't carry over to my new card. i was on auto pay before and was not instructed that it had to be set up again. i rent this space for an employee and now considering leaving, i don't need this kind of aggravation."

"Office staff was wonderful. The free moving van was my deciding factor to use your facility"

"The manager helped me to make my reservation by fax, he was very helpful and kind."

"The staff and the overall appearances of the buildings and the general overall appearances of the storage space were all excellent. I am confident that I am renting a space from the best storage company around! "

"Both Linda and Roy were more than willing to show us the unit and help us decide on size."

"You did meet our expectations with explanations of the process and assurances that we would be able to count on you for further information as we need it."

"Everything was great but your rates are too high. I will be storing our car elsewhere."

"When I went there and the facility was closed, often the gate was up. Anyone could drive in. I was told the gate would be down and a code would be needed. A friend lived near the facility and when driving past she would look to see if the gate was down. Often it wasn't. Either the gate doesn't work properly (close after someone has entered) or it just wasn't put down when the facility was closed for the day. "

"There was a significant problem with snow removal this year. The staff did mention that the contractor was not as prompt as requested, but still there are very large piles that made it more difficult to get into my building with my boxes."

"Proactively answered any questions I had. Linda and Roy were both extremely.helpful"

"I was offered specials without having to ask, I was shown the facility very promptly"