Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.
Rent our Moving Van or Truck with your Storage Rental!
When you rent storage, you can rent our moving van or truck! Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here.
24 Hour Access
Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!
Surveillance Cameras
Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fenced & Lighted
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
54' Truck Access
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Boxes & Packing Supplies Sold Here
This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.
Customer Reviews - Life Storage #341, Webster
We at Life Storage want to maintain the best storage facilities in Webster, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!
4.83 out of 5
based on 70 of our most recent Reviews
Steve from Brookline, NH
4.8 out of 5
"Give Roy a raise. He is a genuine asset to your company."
Review posted on August 23, 2019
Alexander from Webster, NY
5.0 out of 5
"I went to the phillips rd store in Webster. The gentleman that helped me I think was named Roy. He provided great customer service and was very helpful. I really had a great experience there and would return because of that."
Review posted on August 23, 2019
Joseph from Webster, NY
4.8 out of 5
"Since I had rented a space in this location (under Uncle Bob's) I knew what to expect.
Thanks for your help."
Review posted on November 20, 2018
Gail from Webster, NY
5.0 out of 5
"Roy was wonderful this is our 2nd time in 5 years. we have great luck with you so that's why we came back even thou there was a closer storage. thanks and Roy is great!"
Review posted on July 23, 2018
Warren from Penfield, NY
5.0 out of 5
"Personnel have been great to deal with. The offer of a truck to move was GREAT NEWS and very useful to me!! It's easy to access my storage unit--through the gate, to the unit, and back through the gate with no fuss. Your pens are wonderful too!
A very good business model."
Review posted on May 25, 2018
David from Webster, NY
5.0 out of 5
"Office was very flexible with dates I needed. Was a great experience."
Review posted on May 23, 2018
Gary from Ontario, NY
5.0 out of 5
"I People I.in the office we're friendly and helpful."
Review posted on April 19, 2018
Lee from Penfield, NY
5.0 out of 5
"You exceeded all of my expectations. In the past I have rented from an independent Storage Agency and there service was extremely lacking. There is nothing more I could ask for from you complete organization and anyone I have had contact with."
Review posted on March 18, 2018
Michael from Webster, NY
5.0 out of 5
"I had a lot of questions and did not have to ask them. She covered everything including all my concerns. Great interaction!"
Review posted on February 18, 2018
Timothy from Webster, NY
5.0 out of 5
"He told his time to answer all my questions and concerns. He made me feel completely comfortably storing my 2 pride possessions with you people. "
Review posted on January 26, 2018
Toni from Webster, NY
5.0 out of 5
"Everyone was extremely professional and prepared to help me with my move! Linda got me a truck to save me some money, and even saved me money on my unit. I'm very pleased with the service overall and the security that Life Storage offers!"
Review posted on January 25, 2018
Ann from Williamson, NY
5.0 out of 5
"Linda was very helpful in getting me the storage area."
Review posted on January 24, 2018
Helene from Buffalo, NY
5.0 out of 5
"Your folks were pleasant and helpful...arranged for me to use the truck from another facility too!"
Review posted on December 28, 2017
Michael from Webster, NY
5.0 out of 5
"Linda was great to work with. Everything went smoothly and friendly."
Review posted on September 29, 2017
Laurie from Ontario, NY
5.0 out of 5
"When first inquiring about renting a unit, Roy could not have been more helpful in such a difficult situation. He toured me thru different size units, patiently explaining my options.
Linda has been SO professional, especially in dealing with less than polite family members. I could not have been more pleased with my entire experience. I highly recommend Life Storage on Phillips Rd to anyone who would like to be treated with respect and dignity and who needs a bit of space to store items safely. "
Review posted on September 26, 2017
James from Cary, NC
5.0 out of 5
"Nothing to add, had a great experience. Will be back in there he to.uture."
Review posted on September 24, 2017
Cecille from Webster, NY
5.0 out of 5
"The personnel at Life Storage in Webster NY on Phillips Rd have been extremely helpful over the years in letting me know when I leave things out, leave unit open, etc. I appreciate them tremendously. They have informed me of opportunities to sell items, people who can help me dispense with items, just been totally helpful."
Review posted on August 27, 2017
Nancy from ROCHESTER, NY
5.0 out of 5
"Linda and Roy are to be highly commended for service above and beyond, time after time, year after year!!! Many, mnay sincere thanks...been with you since before it was UBSS!,"
Review posted on July 03, 2017
Tricia from Rochester, NY
5.0 out of 5
" The lady that help me at the front desk was such a doll I couldn't ask for better customer service. She greeted me showed me around took me to my unit and was very kind. My unit had carpet on the floor with controlled atmosphere, which made me feel better about storing my stuff knowing that it was going to be safe until I moved into my apartment. Would highly recommend them they are very efficient respectful And willing to help you out."
Review posted on May 25, 2017
Rocco from FairPort, NY
5.0 out of 5
"If I owned this business....I would want Linda and coworkers to run it........Awesome people and place"
Review posted on May 23, 2017
Caira from Webster, NY
4.5 out of 5
"The woman that works in the office is always helpful and kind when I ask questions. She's so patient and always has a smile."
Review posted on May 12, 2017
Ali from Webster, NY
5.0 out of 5
"The person I worked with (I forgot his name!!) was very kind and it was a cold winter day, and he was great to work with. I really enjoyed my experience!! "
Review posted on April 26, 2017
Ilia from Rochester, NY
5.0 out of 5
"When I decided to vacate my unit I lost the key. So Linda went above and beyond and called Stan from a different location to help me with the removal of my lock. I absolutely love this place. They are absolutely amazing!"
Review posted on April 25, 2017
Paul from Webster, NY
4.4 out of 5
"Quick positive transaction, reasonable rates. Will be renting another unit."
Review posted on March 28, 2017
Paula from Webster, NY
5.0 out of 5
"We are currently renting a unit for the second time (kids just keep coming back to live with us!) and we rented the second time without hesitation since our first experience was so very positive.
The staff are very friendly and the property is well maintained and secure."
Review posted on March 01, 2017
Michael from Webster, NY
5.0 out of 5
"It was a very good experience storing our property in the two units that we rented. The facility was always clean and well kept and the staff was great. Thanks "
Review posted on February 26, 2017
Gregory from New York, NY
5.0 out of 5
"Both in-person and online experiences with Uncle Bob's [Life Storage] were excellent!"
Review posted on January 23, 2017
Sjoerd from Rochester, NY
5.0 out of 5
"Staff was very courteous and helpful in all aspects of the process. I will recommend this facility to friends and family "
Review posted on December 28, 2016
agnes from Hilton, NY
5.0 out of 5
"Linda Parkins greeted me as soon as I arrived. She showed the movers where to go and how to unload. Her people skills and professionalism are outstanding. Even gave me her cell phone number in case I had some questions
OUTSTANDING EMPLOYEE!!"
Review posted on July 11, 2016
Dale from Webster, NY
4.8 out of 5
" I would like to say that Roy is a true asset to your company. Anytime I see him he always has a smile and a wave hello. He is always busy keeping the property maintained and overseeing the operation. Nice man and a great rep for your company."
Review posted on June 28, 2016
Anne from Oswego, NY
5.0 out of 5
"There was a space available for us to rent. We also got one month free - which was a nice surprise. "
Review posted on April 25, 2016
Maureen from Chemung, NY
4.7 out of 5
"Storage fees are a bit pricey but it is a secure facility and I don't worry about it being broken into. "
Review posted on April 08, 2016
Billy from Webster, NY
3.8 out of 5
"I chose uncle bobs storage based on proximity to my house. I can pay $75 less a month just a few miles down the road and they include electrical! It's hard to imagine that with the highest prices in town that a simple light bulb or outlet to plug a light in wouldn't be included. Friends have inquired about the pricing and storage there and I'm slightly embarrassed to tell them how much I pay. But the convenience of being able to walk there if need be out weighs driving a few miles out of my way to grab something quick. "
Review posted on March 25, 2016
Lori from Webster, NY
4.3 out of 5
"Snow removal. Would be convenient to have access to a shovel to clear the snow from the front of my storage room. I had to use my snow brush and feet."
Review posted on March 25, 2016
Tom from Webster, NY
4.8 out of 5
"Our expectations were met. Staff very nice, efficient"
Review posted on February 25, 2016
Emilio from Webster, NY
4.3 out of 5
"Right now we feel that the price and the service are great. I pay a little more then other facilities for the great service that we received, but feel we are at that service price, where if the rpice went up, we might have to look for another facility"
Review posted on February 25, 2016
Terry from NYACK, NY
5.0 out of 5
"I was nothing short of amazed at the professionalism, efficiency, and courtesy with which my rental transaction was conducted. Linda is absolutely the gold standard of customer service. Additionally, the facility was neat and tidy and very well stocked. It was the middle of winter, just after a snowstorm, and yet it looked like you could eat off the floor. Well done!"
Review posted on February 19, 2016
Michael from Rochester, NY
4.6 out of 5
"Everything is always great, greeted with a smile. And although I enjoy everything I might not need your services within the next few months. Not sure yet though. Found a house large enough for everything I own. But I appreciate everything you have done for me. Been with you guys since before it was Uncle Bob's [Life Storage]. And if ever in the future I need a place Uncle Bob's [Life Storage] will definitely be my first pic."
Review posted on January 08, 2016
Mary from Webster, NY
5.0 out of 5
"Linda was wondedrful to deal with. Never had an issue or problem."
Review posted on December 23, 2015
from Lacona, NY
2.7 out of 5
"i recently got a new credit card and called for help making sure the account was up to date. Made a payment and now i am being charged a $15 late fee because my auto payment didn't carry over to my new card. i was on auto pay before and was not instructed that it had to be set up again. i rent this space for an employee and now considering leaving, i don't need this kind of aggravation."
Review posted on December 07, 2015
Paul from Rochester, NY
5.0 out of 5
"Office staff was wonderful. The free moving van was my deciding factor to use your facility"
Review posted on August 23, 2015
America from Quincy, MA
5.0 out of 5
"The manager helped me to make my reservation by fax, he was very helpful and kind."
Review posted on July 28, 2015
Joyce from Webster, NY
5.0 out of 5
"The staff and the overall appearances of the buildings and the general overall appearances of the storage space were all excellent. I am confident that I am renting a space from the best storage company around! "
Review posted on May 30, 2015
Jill from Webster, NY
5.0 out of 5
"Both Linda and Roy were more than willing to show us the unit and help us decide on size."
Review posted on April 28, 2015
Deborah from Webster, NY
4.9 out of 5
"You did meet our expectations with explanations of the process and assurances that we would be able to count on you for further information as we need it."
Review posted on April 28, 2015
Arthur from Pittsford, NY
4.4 out of 5
"Everything was great but your rates are too high. I will be storing our car elsewhere."
Review posted on April 27, 2015
Barbara from Fairport, NY
4.5 out of 5
"When I went there and the facility was closed, often the gate was up. Anyone could drive in. I was told the gate would be down and a code would be needed. A friend lived near the facility and when driving past she would look to see if the gate was down. Often it wasn't. Either the gate doesn't work properly (close after someone has entered) or it just wasn't put down when the facility was closed for the day. "
Review posted on April 24, 2015
Scott from Macedon, NY
4.4 out of 5
"There was a significant problem with snow removal this year. The staff did mention that the contractor was not as prompt as requested, but still there are very large piles that made it more difficult to get into my building with my boxes."
Review posted on March 30, 2015
Diana from Webster, NY
5.0 out of 5
"Proactively answered any questions I had. Linda and Roy were both extremely.helpful"
Review posted on December 30, 2014
Lori from Webster, NY
3.4 out of 5
"I was offered specials without having to ask, I was shown the facility very promptly"
Review posted on December 30, 2014
Todd from Webster, NY
5.0 out of 5
"All the people I dealt with at the Phillips road Webster location were excellent. Good folks willing to help, very accomidating. An excellent experience!"
Review posted on October 23, 2014
Valerie from Webster, NY
5.0 out of 5
"The folks at Uncle Bob's in Webster have always been so friendly and knowledgeable. Really appreciate your kindness!!"
Review posted on September 26, 2014
Anita from Webster, NY
4.8 out of 5
"I highly recommend this place. I had a great experience and would use this facility again."
Review posted on September 24, 2014
Kelly from Rochester, NY
5.0 out of 5
"I thought the staff was extremely kind and helpful. I appreciated their kindness and willingness to help."
Review posted on September 23, 2014
Gary from Wesbster, NY
5.0 out of 5
"Never having used a storage unit before, we were unsure of what to expect but EVERYTHING was explained fully and helpful hints provided."
Review posted on July 17, 2014
Sarah from Churchville, NY
4.6 out of 5
"standard storage unit. Friendly staff. Knowledgeable and helpful"
Review posted on June 27, 2014
Lawrence L from Webster, NY
4.8 out of 5
"Our experience with your facility was most positive!"
Review posted on June 25, 2014
Grant from Webster, NY
5.0 out of 5
"The prices were higher than I imagined.
Was surprised there weren't lower rates for longer term rentals"
Review posted on April 23, 2014
June from Penfield, NY
5.0 out of 5
"My experience was great and Linda was an absolute wonderful!!!!!"
Review posted on April 23, 2014
Jennifer from Rochester, NY
5.0 out of 5
"I just wanted a space to store my stuff and I got to meet some wonderful people and they made me feel that my stuff would be safe."
Review posted on March 26, 2014
Susan from Webster, NY
5.0 out of 5
"Very happy with storage building - very clean. Very helpful."
Review posted on February 27, 2014
Cary from Webster, NY
5.0 out of 5
"I was extremely happy with how helpful and courteous the staff was. I would certainly use them again if needed."
Review posted on January 24, 2014
Beverly from Fairport, NY
5.0 out of 5
"The employees were professional, friendly and helpful. The price was more than competitive. I have sung your praises many times. I am a professional organizer and will add you to my list of resources. Honestly, it was refreshing to experience good customer service."
Review posted on December 23, 2013
Karen from Williamson, NY
5.0 out of 5
"I have returned back to rent a smaller storage for now."
Review posted on October 23, 2013
Jonathan from Mexico, NY
5.0 out of 5
"I mistakenly left an item in a unit that had been rented already. The employee was nice enough to contact the new tenant, and got my item back for me within a few hours notice. I'm very pleased, thank you so much!"
Review posted on October 23, 2013
Kim from Rochester, NY
5.0 out of 5
"The people I've dealt with have been kind, professional and courteous. They give me a call if I've "forgotten" anything and discretely bring me up to date. I'm very happy with the facility and I let others know about it."
Review posted on October 18, 2013
Jodee from Webster, NY
4.8 out of 5
"Linda was very professional and took time to answer all of my questions."
Review posted on September 23, 2013
Robert from Webster, NY
5.0 out of 5
"It does not get any better than the Phillips Rd UNCLE BOB'S STORAGE, the personnel are the Best and units/grounds are past well maintained. "
Review posted on September 19, 2013
Gene from Webster, NY
5.0 out of 5
"The people who work where I rent my unit ,(Phillips road Webster) are very kind and friendly people. Good folks...."
Review posted on September 19, 2013
Patti from Webster, NY
4.8 out of 5
"Your manager of the webster, New York location, Linda is wonderful! She was always cheerful and helpful and kind! I hope you are paying her well so she will stay with your company for a long time! You need more people like her on your staff!!!"
Review posted on August 25, 2013
*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
Serving Rochester, Webster and West Webster
Our self storage facility on Phillips Rd is located south of the Irondequoit - Wayne County Expy, between Country Manor Way and Ridge Rd, near North Ponds Park. Click here for directions.
At Life Storage Facility #341, we offer great property security systems and clean, affordable storage units to rent for the residents of West Webster, Ontario, Penfield, and other neighborhoods in Webster, NY. Call us with questions, reserve online, or click here to compare other storage units in Rochester.
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