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(4.77 out of 5)

Life Storage in Webster (#341)

860 Phillips Rd Webster, NY 14580
  • Phone: 585-265-2930
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 9am - 1pm
  • Access Hours
    • Daily: 24-Hour Access
  • Office Closings
    • Closed for Lunch: 1pm to 2pm , Mon-Sat.
Save Up to $25 more! When you complete our Rapid Rental We'll waive the admin fee (up to $25) when you complete our Rapid Rental form in advance of your arrival. You'll save some money, and a bunch of time on move-in day!
Store Hours
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 9am - 1pm
  • Access Hours
    • Daily: 24-Hour Access
  • Office Closings
    • Closed for Lunch: 1pm to 2pm , Mon-Sat.
Unit Sizes

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Map & Directions

Serving Webster

Webster's beautiful spring and summer, gorgeous fall, and cold winter make it a dynamic sports town for all seasons. Many families keep valuable sports gear, from football mitts and hockey clubs to lacrosse sticks, ready to use anytime. Make sure your equipment is in tip-top condition with help from Life Storage. We offer a variety of self storage units, including climate controlled units to help protect your valuables. We are located on Phillips Road along Route 104 Trail, left of Country Manor Apartment.

Our 860 Phillips Rd location has been providing self storage in Rochester since 2007. With over 700 locations nationwide, Life Storage is one of the largest, most reputable self storage companies in the world. Founded in 1985, we were formerly known as Uncle Bob's Self Storage until changing our name in 2016.

This Life Storage location also proudly serves: Webster, West Webster, Ontario, Penfield

Location Features

  • Life Storage Store Climate Controlled Storage Units

    Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

  • Life Storage Store Use our Moving Van or Truck Free with Storage Rental!

    When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here.

  • Life Storage Store 24 Hour Access

    Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

  • Life Storage Store Surveillance Cameras

    Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

  • Life Storage Store Fenced & Lighted

    Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

  • Life Storage Store 54' Truck Access

    The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

  • Life Storage Store Boxes & Packing Supplies Sold Here

    This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Reviews for Life Storage in Webster (#341)

(4.77 out of 5) based on 50 reviews

We ask our customers about their experience with us at three points during their stay at Life Storage. We've collected over 100,000 surveys, and shown below is just a small sample of what customers are saying about Life Storage in Webster (#341). We're proud of our team of store associates, our facility, and the great things we hear from our customers!

Write a Review

  • Life Storage in Webster (#341)
    5.0 out of 5

    "Linda was great to work with. Everything went smoothly and friendly."

  • Life Storage in Webster (#341)
    5.0 out of 5

    "Nothing to add, had a great experience. Will be back in there he to.uture."

  • Life Storage in Webster (#341)
    4.8 out of 5

    "You met my expectations."

  • Life Storage in Webster (#341)
    5.0 out of 5

    "Linda and Roy are to be highly commended for service above and beyond, time after time, year after year!!! Many, mnay sincere thanks...been with you since before it was UBSS!,"

  • Life Storage in Webster (#341)
    5.0 out of 5

    "If I owned this business....I would want Linda and coworkers to run it........Awesome people and place"

  • Life Storage in Webster (#341)
    4.5 out of 5

    "The woman that works in the office is always helpful and kind when I ask questions. She's so patient and always has a smile."

  • Life Storage in Webster (#341)
    5.0 out of 5

    "When I decided to vacate my unit I lost the key. So Linda went above and beyond and called Stan from a different location to help me with the removal of my lock. I absolutely love this place. They are absolutely amazing!"

  • Life Storage in Webster (#341)
    5.0 out of 5

    "We are currently renting a unit for the second time (kids just keep coming back to live with us!) and we rented the second time without hesitation since our first experience was so very positive. The staff are very friendly and the property is well maintained and secure."

  • Life Storage in Webster (#341)
    5.0 out of 5

    "Both in-person and online experiences with Uncle Bob's [Life Storage] were excellent!"

  • Life Storage in Webster (#341)
    4.8 out of 5

    "We were offered water, great service!"

  • Life Storage in Webster (#341)
    4.8 out of 5

    " I would like to say that Roy is a true asset to your company. Anytime I see him he always has a smile and a wave hello. He is always busy keeping the property maintained and overseeing the operation. Nice man and a great rep for your company."

  • Life Storage in Webster (#341)
    5.0 out of 5

    "There was a space available for us to rent. We also got one month free - which was a nice surprise. "

  • Life Storage in Webster (#341)
    3.8 out of 5

    "I chose uncle bobs storage based on proximity to my house. I can pay $75 less a month just a few miles down the road and they include electrical! It's hard to imagine that with the highest prices in town that a simple light bulb or outlet to plug a light in wouldn't be included. Friends have inquired about the pricing and storage there and I'm slightly embarrassed to tell them how much I pay. But the convenience of being able to walk there if need be out weighs driving a few miles out of my way to grab something quick. "

  • Life Storage in Webster (#341)
    4.8 out of 5

    "Our expectations were met. Staff very nice, efficient"

  • Life Storage in Webster (#341)
    5.0 out of 5

    "I was nothing short of amazed at the professionalism, efficiency, and courtesy with which my rental transaction was conducted. Linda is absolutely the gold standard of customer service. Additionally, the facility was neat and tidy and very well stocked. It was the middle of winter, just after a snowstorm, and yet it looked like you could eat off the floor. Well done!"

  • Life Storage in Webster (#341)
    5.0 out of 5

    "Linda was wondedrful to deal with. Never had an issue or problem."

  • Life Storage in Webster (#341)
    5.0 out of 5

    "Office staff was wonderful. The free moving van was my deciding factor to use your facility"

  • Life Storage in Webster (#341)
    4.9 out of 5

    "Keep up the good customer service!"

  • Life Storage in Webster (#341)
    5.0 out of 5

    "did great"

  • Life Storage in Webster (#341)
    5.0 out of 5

    "Both Linda and Roy were more than willing to show us the unit and help us decide on size."

  • Life Storage in Webster (#341)
    4.4 out of 5

    "Everything was great but your rates are too high. I will be storing our car elsewhere."

  • Life Storage in Webster (#341)
    4.4 out of 5

    "There was a significant problem with snow removal this year. The staff did mention that the contractor was not as prompt as requested, but still there are very large piles that made it more difficult to get into my building with my boxes."

  • Life Storage in Webster (#341)
    5.0 out of 5

    "Proactively answered any questions I had. Linda and Roy were both extremely.helpful"

  • Life Storage in Webster (#341)
    5.0 out of 5

    "All the people I dealt with at the Phillips road Webster location were excellent. Good folks willing to help, very accomidating. An excellent experience!"

  • Life Storage in Webster (#341)
    5.0 out of 5

    "Wonderful staff!"

  • Life Storage in Webster (#341)
    5.0 out of 5

    "When first inquiring about renting a unit, Roy could not have been more helpful in such a difficult situation. He toured me thru different size units, patiently explaining my options. Linda has been SO professional, especially in dealing with less than polite family members. I could not have been more pleased with my entire experience. I highly recommend Life Storage on Phillips Rd to anyone who would like to be treated with respect and dignity and who needs a bit of space to store items safely. "

  • Life Storage in Webster (#341)
    5.0 out of 5

    "The personnel at Life Storage in Webster NY on Phillips Rd have been extremely helpful over the years in letting me know when I leave things out, leave unit open, etc. I appreciate them tremendously. They have informed me of opportunities to sell items, people who can help me dispense with items, just been totally helpful."

  • Life Storage in Webster (#341)
    4.6 out of 5

    "RATING IS 99.99% PERFECT"

  • Life Storage in Webster (#341)
    5.0 out of 5

    " The lady that help me at the front desk was such a doll I couldn't ask for better customer service. She greeted me showed me around took me to my unit and was very kind. My unit had carpet on the floor with controlled atmosphere, which made me feel better about storing my stuff knowing that it was going to be safe until I moved into my apartment. Would highly recommend them they are very efficient respectful And willing to help you out."

  • Life Storage in Webster (#341)
    5.0 out of 5

    "THANK YOU FOR GREAT SERVICE."

  • Life Storage in Webster (#341)
    5.0 out of 5

    "The person I worked with (I forgot his name!!) was very kind and it was a cold winter day, and he was great to work with. I really enjoyed my experience!! "

  • Life Storage in Webster (#341)
    4.4 out of 5

    "Quick positive transaction, reasonable rates. Will be renting another unit."

  • Life Storage in Webster (#341)
    5.0 out of 5

    "It was a very good experience storing our property in the two units that we rented. The facility was always clean and well kept and the staff was great. Thanks "

  • Life Storage in Webster (#341)
    5.0 out of 5

    "Staff was very courteous and helpful in all aspects of the process. I will recommend this facility to friends and family "

  • Life Storage in Webster (#341)
    5.0 out of 5

    "Linda Parkins greeted me as soon as I arrived. She showed the movers where to go and how to unload. Her people skills and professionalism are outstanding. Even gave me her cell phone number in case I had some questions OUTSTANDING EMPLOYEE!!"

  • Life Storage in Webster (#341)
    4.9 out of 5

    "You guys do a great job I have no complaints "

  • Life Storage in Webster (#341)
    4.7 out of 5

    "Storage fees are a bit pricey but it is a secure facility and I don't worry about it being broken into. "

  • Life Storage in Webster (#341)
    4.3 out of 5

    "Snow removal. Would be convenient to have access to a shovel to clear the snow from the front of my storage room. I had to use my snow brush and feet."

  • Life Storage in Webster (#341)
    4.3 out of 5

    "Right now we feel that the price and the service are great. I pay a little more then other facilities for the great service that we received, but feel we are at that service price, where if the rpice went up, we might have to look for another facility"

  • Life Storage in Webster (#341)
    4.6 out of 5

    "Everything is always great, greeted with a smile. And although I enjoy everything I might not need your services within the next few months. Not sure yet though. Found a house large enough for everything I own. But I appreciate everything you have done for me. Been with you guys since before it was Uncle Bob's [Life Storage]. And if ever in the future I need a place Uncle Bob's [Life Storage] will definitely be my first pic."

  • Life Storage in Webster (#341)
    2.7 out of 5

    "i recently got a new credit card and called for help making sure the account was up to date. Made a payment and now i am being charged a $15 late fee because my auto payment didn't carry over to my new card. i was on auto pay before and was not instructed that it had to be set up again. i rent this space for an employee and now considering leaving, i don't need this kind of aggravation."

  • Life Storage in Webster (#341)
    5.0 out of 5

    "The manager helped me to make my reservation by fax, he was very helpful and kind."

  • Life Storage in Webster (#341)
    5.0 out of 5

    "The staff and the overall appearances of the buildings and the general overall appearances of the storage space were all excellent. I am confident that I am renting a space from the best storage company around! "

  • Life Storage in Webster (#341)
    5.0 out of 5

    "Everything is always great!!!!!"

  • Life Storage in Webster (#341)
    4.9 out of 5

    "You did meet our expectations with explanations of the process and assurances that we would be able to count on you for further information as we need it."

  • Life Storage in Webster (#341)
    4.5 out of 5

    "When I went there and the facility was closed, often the gate was up. Anyone could drive in. I was told the gate would be down and a code would be needed. A friend lived near the facility and when driving past she would look to see if the gate was down. Often it wasn't. Either the gate doesn't work properly (close after someone has entered) or it just wasn't put down when the facility was closed for the day. "

  • Life Storage in Webster (#341)
    5.0 out of 5

    "Very happy with the service and people."

  • Life Storage in Webster (#341)
    3.4 out of 5

    "I was offered specials without having to ask, I was shown the facility very promptly"

  • Life Storage in Webster (#341)
    5.0 out of 5

    "The folks at Uncle Bob's in Webster have always been so friendly and knowledgeable. Really appreciate your kindness!!"

  • Life Storage in Webster (#341)
    4.8 out of 5

    "I highly recommend this place. I had a great experience and would use this facility again."