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Self storage units near Webster, NY at 1280 Creek St

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    Office & Access Hours for Life Storage #295, Webster

    • Office Hours

      • Today: 9:00 am - 6:00 pm (closed for lunch 1:00 pm - 2:00 pm)
      • Mon-Fri: 9:00 am - 6:00 pm (closed for lunch 1:00 pm - 2:00 pm)
      • Saturday: 9:00 am - 6:00 pm (closed for lunch 1:00 pm - 2:00 pm)
      • Sunday: 9:00 am - 1:00 pm
    • Access Hours

      • Daily: 24-Hour Access
    • Closings

      Life Storage #295, Webster ‐ Features & Info

    • Storage Facility Features

      • Climate Controlled Storage Units
      • Use our Moving Van or Truck Free with Storage Rental!
      • 24 Hour Access
      • Surveillance Cameras
      • Fenced & Lighted
      • 54' Truck Access
      • Boxes & Packing Supplies Sold Here
      • Elevator available
      • Hand carts available
      • Customer deliveries accepted
      • Month-to-month storage rental
      • 24-hour emergency service
      • Online account management
    • Rental Requirements

      • Insurance required
      • Storage insurance available (third party)
      • $25 admin fee for new rentals
      • Payments due on 1st of the month
    • Payment Methods

      • Cash
      • Check
      • Visa
      • Mastercard
      • American Express
      • Discover
      • Auto-payment
      • Online payment
    • Vehicle Storage Available

      • Vehicle Title required
      • Vehicle Registration required
      • Must be in running condition/on trailer
    • Climate Controlled Storage Units

      Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.
    • Use our Moving Van or Truck Free with Storage Rental!

      When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here.
    • 24 Hour Access

      Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!
    • Surveillance Cameras

      Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
    • Fenced & Lighted

      Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
    • 54' Truck Access

      The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
    • Boxes & Packing Supplies Sold Here

      This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

      Customer Reviews - Life Storage #295, Webster

    • We at Life Storage want to maintain the best storage facilities in Webster, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

      Write a Review
      • Overall Rating for Life Storage in Webster (#295)
      4.82 out of 5 based on 66 of our most recent Reviews
      • Cynthia from Fairport, NY
      5.0 out of 5

      "Very clear and understandable with great enthusiasm. Thank you"

      December 28, 2017
      • Danielle from Macedon, NY
      5.0 out of 5

      "Dan was always friendly and helpful. Rates a little pricey."

      October 23, 2017
      • Priscilla from Fayetteville, NC
      4.8 out of 5

      "Dan was friendly and provided excellent customer service !"

      October 23, 2017
      • Vivian from Rochester, NY
      4.7 out of 5

      "I have been with you guys sense it was Uncle Bobs and have always had good service. This year I have had been going through some extremely difficult times which resulted in me not being able to pay bills at times. I would reach out to Life Storage and explain my situation to Dan who was very nice and I felt genuinely cared and didn't want me to loose my belongings. He was always willing to help me and would tell me he did not want me to loose my property. I have been able to catch up and want to express my gratitude to Dan!!"

      September 26, 2017
      • Sherry from Fairport, NY
      5.0 out of 5

      "My experience with Life Storage was great and would use you again if needed. "

      September 25, 2017
      • Patrick from Williamson, NY
      5.0 out of 5

      "Easy pay terms/ways. Do like the ability to use truck to move in, but wish it could be more flexible due to some peoples work schedule like mine. Gone 4 days a week, which only leaves me 6 days to move into a large unit from a 3 bdrm house & 2.5 car garage from Williamson. Rates were more than reasonable to use truck. Why do other locations have different temp settings?"

      July 30, 2017
      • Randall from Rochester, NY
      5.0 out of 5

      "Staff attention throughout the process was much above what I expected....friendly, informative and efficient. Thank you!"

      July 28, 2017
      • Jean from Conneaut Lake, PA
      4.5 out of 5

      "The associate with courteous and was able to assist us quickly. Storage unit was clean and easily accessible. "

      June 27, 2017
      • Linda from Webster, NY
      4.7 out of 5

      "Price was good at a location close by and that I have rented there previously"

      May 24, 2017
      • Debbie from Rochester, NY
      5.0 out of 5

      "I appreciate that fact that you don't up the rates as most places do I feel secure doing business with this company"

      April 26, 2017
      • Paul from Henrietta, NY
      5.0 out of 5

      "very helpful associate. This is our first time renting a storage unit. Couldn't have been simpler! And reserving it via phone was also very easy and she was very helpful. Very pleased!"

      March 18, 2017
      • Mary from Rochester, NY
      5.0 out of 5

      "My experience so far has been more than what I expected. Thank You"

      January 24, 2017
      • Jill from Rochester, NY
      4.5 out of 5

      "Dan at the Webster NY location was very nice and made the process easy. He was very helpful! "

      October 24, 2016
      • Catherine from Northbridge, MA
      5.0 out of 5

      "I felt that the representative was amazingly polite, friendly,professional, kind and helpful! Surpassed my expectations!!!"

      October 20, 2016
      • Sandra from Webster, NY
      5.0 out of 5

      "Price reduction in 1st month to use Uncle Bob, both employees I have encountered were friendly and helpful and I feel like my life's possessions are safe and secure. "

      October 18, 2016
      • from Boardman, OH
      5.0 out of 5

      "we have several units with Uncle Bob's and the service is always excellent."

      July 26, 2016
      • Donna from Evergreen, CO
      5.0 out of 5

      "Great experience from start tofinish. Very nice climate controlled unit that seems very secure and well built. Thanks so much for the security gate and cameras and nice office mgr."

      May 19, 2016
      • MARK from ROCHESTER, NY
      5.0 out of 5

      "Very satisfied, and on 3/16 Dan from the Webster/Penfield store called to let me know my unit had the lock on it but the door itself was not locked. I had to slide the bar to line up the holes and then put the lock through. Anyone could have opened the door. Someone was doing their job when making the round and knew what to look for. I appreciate that so much. Thank you Dan for calling and looking out for your customers. Mark S"

      March 17, 2016
      • Mike from Penfield, NY
      5.0 out of 5

      "Kara was outstanding, very informative and helpful."

      February 25, 2016
      • Jennifer from Rochester, NY
      4.1 out of 5

      "raising rent without discussing or negotiating with the tenants is not welcoming or easy to budget. However, the patience shown while redistributing funds in order to come up with the extra monthly cost has been very kind and professional. Very courteous employees and wonderful facilities. Outdoors could be better lit at night and motion lights could stay on just a tad longer in the main building on upper levels, or have more sensors, Not just one at end of hallway. If the lights go out and your space is in the middle, it is a very long dark walk back to the sensor to turn them back on. Thank you. "

      February 11, 2016
      • Kathie from Webster, NY
      4.3 out of 5

      "No, Everything was good! Your Employees were great and answered all my questions and also sympathized with me about why I had to use your facility! Thank You, "

      January 08, 2016
      • Malikah from Rochester, NY
      5.0 out of 5

      "It was very clean and neat storage! I had no worries about my belongings at all. I have told many friends and family about Uncle Bobs [Life Storage] ."

      November 23, 2015
      • Lynda from Rochester, NY
      4.4 out of 5

      "Although your staff & facilities could be highly praised - your pricing practices flat out suck. I understand that a business needs to make money - and storage facilities are competitive, however constantly changing the rates, on nearly a wkly basis stinks - especially for long time customers who get stuck in the higher rates."

      November 21, 2015
      • Joe from Penfield, NY
      4.2 out of 5

      "Use of the truck for one shift was a wonderful inclusion in the rental -- including two shifts (for in and out) would be even better!"

      October 25, 2015
      • Robert from Penfield, NY
      4.4 out of 5

      "Your people in the office (Tina? and Renaldo?, not sure if I have the names right) are superb! I felt the price for the unit was too high, which is why I left. "

      October 24, 2015
      • Gale from Rochester, NY
      4.6 out of 5

      "everything is great so far, your associate at the Creek Street Webster store is very good and helpful with a great personality"

      July 29, 2015
      • James from Penfield, NY
      5.0 out of 5

      "Completely satisfied with the facility and staff. It should be noted that I was able to access whenever I needed to despite significant snow received this winter. Thanks!"

      July 23, 2015
      • John from Paso Robles, CA
      4.8 out of 5

      "Was sorry to learn that Tina had left. She did a great job. Armand is also very good. You pick nice people to run your facility."

      July 23, 2015
      • Erin from Wichita, KS
      4.9 out of 5

      "I have used lots of storage companies and the price, staff helpfulness, and ease of process were all better than other companies."

      June 28, 2015
      • Mary from Rochester, NY
      5.0 out of 5

      "You meet and/or exceeded my expectations in all areas. "

      June 26, 2015
      • Kristina from Rochester, NY
      4.5 out of 5

      "The process was quick and simple and I was able to start moving things in that day. I would recommend your storage facility to anyone who needed one."

      June 26, 2015
      • Matt from Henrietta, NY
      5.0 out of 5

      "First time I've ever used storage. Associate was very helpful with all my questions period."

      May 27, 2015
      • Heather from Webster, NY
      5.0 out of 5

      "Everybody was extremely helpful and went above and beyond to help me even when I had to change the truck rental day/hours a time or two! Thank you!"

      May 27, 2015
      • Erika from Tucson, AZ
      5.0 out of 5

      "Everyone at the Creek St. (Webster, NY) location was fantastic. I have had storage units before and the way I was treated at those other places versus the staff at Uncle Bob's [Life Storage] was like night and day. I seriously cannot say enough about how wonderful they were. Helpful and caring (sounds goofy, but it is true) at every turn, even when I got really behind in my payments. No judgement, only compassion and as helpful as they could be. If I have the choice I won't ever go anywhere else again. Good job Webster!!"

      May 23, 2015
      • Valerie from Rochester, NY
      5.0 out of 5

      "Expectations met or exceeded because- The facility is very well maintained and plowed. The manager (Tina?) is incredibly friendly and helpful. Never had a storage facility ask if I was satisfied. "

      April 28, 2015
      • Diane from Lakeville, NY
      4.9 out of 5

      "I was in the area and decided to check on my storage area after dark and in the snow last week. My code wouldn't work right, so I called the number on the sign on the gate to get help. It turned out that I had my old card and code from when I rented space in Tonawanda, NY, so of course it wouldn't work! The associate was very kind and helpful to me, in the dark, in the snow, late at night, all alone. Thank you!"

      March 05, 2015
      • Douglas from Webster, NY
      5.0 out of 5

      "Always a pleasure to deal with everyone at this location. Friendly, courteous and very helpful!"

      January 26, 2015
      • Jeffrey from Webster, NY
      4.2 out of 5

      "Borrowing the cube van after 5 pm to move my belongings to storage was great, and helped me decide to use your storage facility"

      January 23, 2015
      • Carlos from Rochester, NY
      4.7 out of 5

      "When the parking lot needed maintenance I received a letter/notice by regular U.S. Mail keeping me informed. In regular circumstances, this shows professionalism. In this particular case, I do not want to receive any messages/phone calls at home. [] Cany you have a choice or box where I could have chosen not to receive any regular mail? [] Thanks. Also, your attendant in Webster is outstanding. Is it Ramon? I have recommended him to 3 colleagues at work."

      October 31, 2014
      • Gary from Webster, NY
      4.8 out of 5

      "Indoor access is easier than I thought it would be."

      October 30, 2014
      • Kenneth from Rochester, NY
      5.0 out of 5

      "I never used storage facility before but would not hesitate to call uncle bob s again if I needed to.thanks for all of your professionalism"

      October 23, 2014
      • Shirley from Rochester, NY
      4.6 out of 5

      "You are the best, and I really appreciate the way you kept your property keep up the good work God Bless and prosper your business..."

      September 23, 2014
      • Donna from Roch, NY
      5.0 out of 5

      "I enjoy renting with you. I feel that I am valued as a customer."

      September 05, 2014
      • from Rochester, NY
      3.6 out of 5

      "The elevator is out of order way too often. If this continues we will look for another storage site"

      August 25, 2014
      • Doris from Rochester, NY
      5.0 out of 5

      "Overall, a positive experience. We moved from a larger unit to a smaller unit after two months, and the office staff was very accomodating and helpful."

      August 13, 2014
      • Julie from Webster, NY
      5.0 out of 5

      "It's comforting to know my belongings are in a safe, secure and clean environment with convenient access and friendly, helpful staff."

      July 25, 2014
      • Tony from Penfield, NY
      5.0 out of 5

      "Tina in the Webster location is fantastic. I am a very loyal customer...and I am very pleased to work with her each for renewal."

      July 03, 2014
      • Scott from Walworth, NY
      4.7 out of 5

      "Associate was very helpful and explained things in detail. Was Very courteous also!"

      June 26, 2014
      • Peter from Rochester, NY
      4.8 out of 5

      "i'm very happy with my space and everything it took to acquire it, thank you..."

      May 29, 2014
      • Richard from Rochester, NY
      5.0 out of 5

      "Uncle Bob's truck will need some work in the future. Getting old. Otherwise everything was great."

      March 26, 2014
      • Barbara from Rochester, NY
      5.0 out of 5

      "I really did not know what to expect when I walked in to rent a space. I had called ahead to secure an indoor space, and when I got there I was treated very well, with an upbeat, very knowledgeable, young lady to help me, and was soooo happy! What a great place!"

      March 25, 2014
      • Brenda from Webster, NY
      5.0 out of 5

      "I am very pleased to with Tina, she a very nice professional Manager."

      February 27, 2014
      • Amy from Webster, NY
      4.6 out of 5

      "Good location in Webster, NY. Great to have climate controlled when the units are available and the carts to help move items in. Thanks for the on line option for making payments and reviewing the account."

      February 27, 2014
      • Tony from N.Chili, NY
      5.0 out of 5

      "clean, safe and a very helpful team. Thank you Uncle Bob"

      February 13, 2014
      • Joseph from Webster, NY
      5.0 out of 5

      "The two employees who operate the Webster, NY, Creek Street location are excellent and fulfill all of the criteria you mentioned in your survey. I'd absolutely go there again. I've rented two different spaces there over the past eight years or so, and it's been a pleasure. "

      December 27, 2013
      • John from Irondequiot, NY
      4.6 out of 5

      "Light bulb was broken when I moved in. Not a problem as moving in and out took place during day light hours."

      December 24, 2013
      • Paul from Rochester, NY
      4.8 out of 5

      "I was really surprised by the professionalism of the associate that worked with me. Very much exceeded expectations - even called when we he learned the truck I rented was out for service. Excellent service - (only reason I'm filling out this survey)"

      December 01, 2013
      • MaryJayne from Penfield, NY
      4.7 out of 5

      "felt my items were safe and secure Team was wonderful"

      November 24, 2013
      • Kimberly from Rochester, NY
      5.0 out of 5

      "Everyone at the Webster NY Creek street Uncle Bobs is awesome - there's always a smile and great service. Thank you!"

      November 02, 2013
      • Sean from Rochester, NY
      5.0 out of 5

      "I normally don't give such high marks, but service was great and the people knew what they were talking about. At one of my other visits, one of the employees even remembered my name, which I felt was pretty good considering how many people they must deal with."

      October 24, 2013
      • Charlene from Webster, NY
      5.0 out of 5

      "You were recommended by a friend and I was very happy with whole experience. Moving is so traumatic and our closing date was changed several times after I reserved your truck. The staff was so helpfull. I really appreciate all they did for us. "

      September 30, 2013
      • Brian from Yonkers, NY
      5.0 out of 5

      "I had talked to Tina on the phone several times and it was great to finally meet her. She was extremely professional, courteous, and friendly. She is a great asset to your firm. See you in May next year. Thanks. "

      September 23, 2013
      • Nancy from Rochester, NY
      5.0 out of 5

      "The Creek Street Location is one of the best out there! Customer service, friendly helpful management and staff that go above and beyond what would be expected, make it a sincere pleasure to use these units with confidence. "

      September 03, 2013
      • Bob from Westgate, NY
      4.8 out of 5

      "It was my first time using a storage facility. Everything was first class."

      August 23, 2013
      • Coretta from Rochester, NY
      4.5 out of 5

      "It was overall a good experience and made me feel that things will work fine."

      August 07, 2013
      • Alyssa from New City, NY
      5.0 out of 5

      "Everyone here is always very friendly and helpful. I was so nervous at first putting my stuff in a storage unit, but the stuff has been safe and it stays clean even in the unit!"

      July 25, 2013

      Serving Rochester, Webster and Penfield

      Our self storage facility on Creek St is located south of the Irondequoit - Wayne County Expy, between Sovran Drive and Empire Blvd, near Abraham Lincoln Park. Click here for directions.

      At Life Storage Facility #295, we offer great property security systems and clean, affordable storage units to rent for the residents of Penfield, Charlotte, South Wedge, and other neighborhoods in Webster, NY. Call us with questions, reserve online, or click here to compare other storage units in Rochester.

      Nearby Stores

      One Month Free

      On specially marked spaces

      Select the "One Month Free" filter to see the qualifying spaces at this store.

      Free Truck Rental

      With storage unit rental

      When you rent any new space at this facility, you'll get to use our moving truck or van to help with the move!

      Save Up to $25

      for completing Rapid Rental

      We'll waive our admin fee (Up to $25) when you complete our Rapid Rental form before arrival.

      You'll save money and a bunch of time on move-in day!

      Moving Supplies

      Need Boxes & Packing Supplies?

      Life Storage has a complete line of tough, mover-grade moving boxes and packing supplies for sale here.

      Save up to $25

      We'll waive our admin fee (Up to $25) when you complete our Rapid Rental form before arrival.

      You'll save money and a bunch of time on move-in day!

      Need help? Our support team is available 24/7 at (800) 800-3456