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Life Storage in Webster (#295)

1280 Creek St Webster, NY 14580
  • Phone: 585-787-1240
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 9am - 1pm
  • Access Hours
    • Daily: 24-Hour Access
  • Office Closings
    • Closed for Lunch:
    • 1pm to 2pm , Mon-Sat.
Store Hours
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 9am - 1pm
  • Access Hours
    • Daily: 24-Hour Access
  • Office Closings
    • Closed for Lunch: 1pm to 2pm , Mon-Sat.

Storage Units

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Nearby Storage Facilities

Some of our nearest facilities are below. Need more options? Check out other Life Storage locations near Rochester.

Map & Directions

  • Nearby Landmarks

    Located near Abraham Lincoln Park

  • Nearest Public Transportation Stop

    Rochester-Genesee Regional Transportation Authority Rte 42

    Creek & Empire Stop

Serving Webster

With the perfect skiing and ice skating climate of Webster, finding a great storage space for your winter equipment is essential. Life Storage, conveniently located on Creek Street between Empire Boulevard and Plank Road, offers various storage units to help keep your belongings protected. With climate controlled units, your valuables will be kept warm in the winter and cool in the summer, and they'll be ready for use any time. Find us just east of Abraham Lincoln Park.

Our 1280 Creek St location has been providing self storage in Rochester since 2006. With over 700 locations nationwide, Life Storage is one of the largest, most reputable self storage companies in the world. Founded in 1985, we were formerly known as Uncle Bob's Self Storage until changing our name in 2016.

This Life Storage location also proudly serves: Webster, Charlotte, South Wedge

Location Features

  • Life Storage Store Climate Controlled Storage Units

    Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

  • Life Storage Store Use our Moving Van or Truck Free with Storage Rental!

    When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here.

  • Life Storage Store 24 Hour Access

    Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

  • Life Storage Store Surveillance Cameras

    Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

  • Life Storage Store Fenced & Lighted

    Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

  • Life Storage Store 54' Truck Access

    The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.

  • Life Storage Store Boxes & Packing Supplies Sold Here

    This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

Reviews for Life Storage in Webster (#295)

(4.81 out of 5) based on 50 reviews

We ask our customers about their experience with us at three points during their stay at Life Storage. We've collected over 100,000 surveys, and shown below is just a small sample of what customers are saying about Life Storage in Webster (#295). We're proud of our team of store associates, our facility, and the great things we hear from our customers!

Write a Review

  • Life Storage in Webster (#295)
    5.0 out of 5

    "Dan was always friendly and helpful. Rates a little pricey."

  • Life Storage in Webster (#295)
    4.7 out of 5

    "I have been with you guys sense it was Uncle Bobs and have always had good service. This year I have had been going through some extremely difficult times which resulted in me not being able to pay bills at times. I would reach out to Life Storage and explain my situation to Dan who was very nice and I felt genuinely cared and didn't want me to loose my belongings. He was always willing to help me and would tell me he did not want me to loose my property. I have been able to catch up and want to express my gratitude to Dan!!"

  • Life Storage in Webster (#295)
    5.0 out of 5

    "It was an overall great experience"

  • Life Storage in Webster (#295)
    5.0 out of 5

    "Staff attention throughout the process was much above what I expected....friendly, informative and efficient. Thank you!"

  • Life Storage in Webster (#295)
    4.7 out of 5

    "Price was good at a location close by and that I have rented there previously"

  • Life Storage in Webster (#295)
    5.0 out of 5

    "very helpful associate. This is our first time renting a storage unit. Couldn't have been simpler! And reserving it via phone was also very easy and she was very helpful. Very pleased!"

  • Life Storage in Webster (#295)
    5.0 out of 5

    "Amazing staff"

  • Life Storage in Webster (#295)
    5.0 out of 5

    "I felt that the representative was amazingly polite, friendly,professional, kind and helpful! Surpassed my expectations!!!"

  • Life Storage in Webster (#295)
    5.0 out of 5

    "we have several units with Uncle Bob's and the service is always excellent."

  • Life Storage in Webster (#295)
    5.0 out of 5

    "Great experience from start tofinish. Very nice climate controlled unit that seems very secure and well built. Thanks so much for the security gate and cameras and nice office mgr."

  • Life Storage in Webster (#295)
    5.0 out of 5

    "Very satisfied, and on 3/16 Dan from the Webster/Penfield store called to let me know my unit had the lock on it but the door itself was not locked. I had to slide the bar to line up the holes and then put the lock through. Anyone could have opened the door. Someone was doing their job when making the round and knew what to look for. I appreciate that so much. Thank you Dan for calling and looking out for your customers. Mark S"

  • Life Storage in Webster (#295)
    5.0 out of 5

    "Kara was outstanding, very informative and helpful."

  • Life Storage in Webster (#295)
    4.8 out of 5

    "Nice place, clean and friendly. A+. thanks"

  • Life Storage in Webster (#295)
    4.3 out of 5

    "No, Everything was good! Your Employees were great and answered all my questions and also sympathized with me about why I had to use your facility! Thank You, "

  • Life Storage in Webster (#295)
    4.4 out of 5

    "Although your staff & facilities could be highly praised - your pricing practices flat out suck. I understand that a business needs to make money - and storage facilities are competitive, however constantly changing the rates, on nearly a wkly basis stinks - especially for long time customers who get stuck in the higher rates."

  • Life Storage in Webster (#295)
    4.4 out of 5

    "Your people in the office (Tina? and Renaldo?, not sure if I have the names right) are superb! I felt the price for the unit was too high, which is why I left. "

  • Life Storage in Webster (#295)
    5.0 out of 5

    "Completely satisfied with the facility and staff. It should be noted that I was able to access whenever I needed to despite significant snow received this winter. Thanks!"

  • Life Storage in Webster (#295)
    4.9 out of 5

    "I have used lots of storage companies and the price, staff helpfulness, and ease of process were all better than other companies."

  • Life Storage in Webster (#295)
    4.5 out of 5

    "The process was quick and simple and I was able to start moving things in that day. I would recommend your storage facility to anyone who needed one."

  • Life Storage in Webster (#295)
    5.0 out of 5

    "The entire staff was very friendly..."

  • Life Storage in Webster (#295)
    5.0 out of 5

    "First time I've ever used storage. Associate was very helpful with all my questions period."

  • Life Storage in Webster (#295)
    5.0 out of 5

    "staff seem to know what they are doing"

  • Life Storage in Webster (#295)
    5.0 out of 5

    "Expectations met or exceeded because- The facility is very well maintained and plowed. The manager (Tina?) is incredibly friendly and helpful. Never had a storage facility ask if I was satisfied. "

  • Life Storage in Webster (#295)
    5.0 out of 5

    "Always a pleasure to deal with everyone at this location. Friendly, courteous and very helpful!"

  • Life Storage in Webster (#295)
    5.0 out of 5

    "Very helpful staff."

  • Life Storage in Webster (#295)
    4.8 out of 5

    "Dan was friendly and provided excellent customer service !"

  • Life Storage in Webster (#295)
    5.0 out of 5

    "My experience with Life Storage was great and would use you again if needed. "

  • Life Storage in Webster (#295)
    5.0 out of 5

    "Easy pay terms/ways. Do like the ability to use truck to move in, but wish it could be more flexible due to some peoples work schedule like mine. Gone 4 days a week, which only leaves me 6 days to move into a large unit from a 3 bdrm house & 2.5 car garage from Williamson. Rates were more than reasonable to use truck. Why do other locations have different temp settings?"

  • Life Storage in Webster (#295)
    4.5 out of 5

    "The associate with courteous and was able to assist us quickly. Storage unit was clean and easily accessible. "

  • Life Storage in Webster (#295)
    5.0 out of 5

    "I appreciate that fact that you don't up the rates as most places do I feel secure doing business with this company"

  • Life Storage in Webster (#295)
    5.0 out of 5

    "My experience so far has been more than what I expected. Thank You"

  • Life Storage in Webster (#295)
    4.5 out of 5

    "Dan at the Webster NY location was very nice and made the process easy. He was very helpful! "

  • Life Storage in Webster (#295)
    5.0 out of 5

    "Price reduction in 1st month to use Uncle Bob, both employees I have encountered were friendly and helpful and I feel like my life's possessions are safe and secure. "

  • Life Storage in Webster (#295)
    4.5 out of 5

    "It would be nice if the rent was cheaper."

  • Life Storage in Webster (#295)
    5.0 out of 5

    "Very good service, Very helpful staff"

  • Life Storage in Webster (#295)
    4.0 out of 5

    "nothing comes to mind at this time"

  • Life Storage in Webster (#295)
    5.0 out of 5

    "We are very satisfied with everything"

  • Life Storage in Webster (#295)
    4.1 out of 5

    "raising rent without discussing or negotiating with the tenants is not welcoming or easy to budget. However, the patience shown while redistributing funds in order to come up with the extra monthly cost has been very kind and professional. Very courteous employees and wonderful facilities. Outdoors could be better lit at night and motion lights could stay on just a tad longer in the main building on upper levels, or have more sensors, Not just one at end of hallway. If the lights go out and your space is in the middle, it is a very long dark walk back to the sensor to turn them back on. Thank you. "

  • Life Storage in Webster (#295)
    5.0 out of 5

    "It was very clean and neat storage! I had no worries about my belongings at all. I have told many friends and family about Uncle Bobs [Life Storage] ."

  • Life Storage in Webster (#295)
    4.2 out of 5

    "Use of the truck for one shift was a wonderful inclusion in the rental -- including two shifts (for in and out) would be even better!"

  • Life Storage in Webster (#295)
    4.6 out of 5

    "everything is great so far, your associate at the Creek Street Webster store is very good and helpful with a great personality"

  • Life Storage in Webster (#295)
    4.8 out of 5

    "Was sorry to learn that Tina had left. She did a great job. Armand is also very good. You pick nice people to run your facility."

  • Life Storage in Webster (#295)
    5.0 out of 5

    "You meet and/or exceeded my expectations in all areas. "

  • Life Storage in Webster (#295)
    4.9 out of 5

    "Armando was helpful and friendly."

  • Life Storage in Webster (#295)
    5.0 out of 5

    "Everything was great. Thank you"

  • Life Storage in Webster (#295)
    5.0 out of 5

    "Everybody was extremely helpful and went above and beyond to help me even when I had to change the truck rental day/hours a time or two! Thank you!"

  • Life Storage in Webster (#295)
    5.0 out of 5

    "Everyone at the Creek St. (Webster, NY) location was fantastic. I have had storage units before and the way I was treated at those other places versus the staff at Uncle Bob's [Life Storage] was like night and day. I seriously cannot say enough about how wonderful they were. Helpful and caring (sounds goofy, but it is true) at every turn, even when I got really behind in my payments. No judgement, only compassion and as helpful as they could be. If I have the choice I won't ever go anywhere else again. Good job Webster!!"

  • Life Storage in Webster (#295)
    4.9 out of 5

    "I was in the area and decided to check on my storage area after dark and in the snow last week. My code wouldn't work right, so I called the number on the sign on the gate to get help. It turned out that I had my old card and code from when I rented space in Tonawanda, NY, so of course it wouldn't work! The associate was very kind and helpful to me, in the dark, in the snow, late at night, all alone. Thank you!"

  • Life Storage in Webster (#295)
    4.2 out of 5

    "Borrowing the cube van after 5 pm to move my belongings to storage was great, and helped me decide to use your storage facility"

  • Life Storage in Webster (#295)
    4.7 out of 5

    "When the parking lot needed maintenance I received a letter/notice by regular U.S. Mail keeping me informed. In regular circumstances, this shows professionalism. In this particular case, I do not want to receive any messages/phone calls at home. [] Cany you have a choice or box where I could have chosen not to receive any regular mail? [] Thanks. Also, your attendant in Webster is outstanding. Is it Ramon? I have recommended him to 3 colleagues at work."