Self Storage Facility near Sanborn in Niagara Falls, NY 14304

"Angela is superb. Always pleasant and thoughtful. Very helpful yesterday. Thanks."

"I deeply touched by Ms. Angela professional skills and nice personality. Thanks for your help of 238 Units."

"Angela was really nice and helped us a lot with feedback"

"Under new management; don't waste your time. This place was previously called Secure Storage, and was a great option for Canadians receiving parcels. They offered reasonable fees and annual rental rates for private mailboxes. The new management is focused exclusively on streamlining business as much as possible, and also having to do as little work as possible. Renting storage units involves less direct work, and simply collecting fees, so the parcel receiving service got the axe. Even if you want to rent a storage unit, I'd go elsewhere. Greed, laziness and expediency are the only priorities here."

"This storage facility is great. They were very friendly and we will definitely be back. Don't waste your money at other places."

"👍🏻👍🏻👍🏻"

"Very good service provided by Angela here! Awesome!"

"Helpful, friendly staff provide great customer service! So glad I found them!"

"Life Storage is amazing! I love Angela she always provides top notch customer service and make my experience well worth it. Definitely would recommend!!"

"Great service"

"Staff is very helpful and personable. Great team!"

"Angela is superb all the way around Efficient,pleasant and smooth"

"I was greeted promptly when I walked in. I spoke with the manager Angela and she was very helpful and personable. Her politeness and willingness to help me will keep me coming back to that location."

"Both Anton and Angela do an amazing job. Great place!"

"Love dealing with Life Storage for all of our storage and USA shopping needs..super convenient, super friendly..Angela is amazing to work with :)"

"So happy with this storage facility! Angela was so helpful and friendly. She goes above & beyond, offering genuine customer service with a great personality! Thank you Life Storage for a great experience 😊"

"Angela was awesome in assisting me with everything I needed"

"I stored at this location for about 7 years. Staff have always been super friendly and welcoming. Facility is clean, well maintained, and safe. Rates were reasonable and competitively priced. Great location close to great shopping and Canadian Boarder. If you’re looking for storage in the area, this place gets my highest regards."

"Angelo was very friendly and professional would definitely recommend"

"Exceptional customer service Store Manager Angela is the most amazing woman she is very helpful and super nice"

"Angela is the absolute best!! she helped me out and made me feel very comfortable with using a storage unit!! Thanks again!!"

"Grate place clean Angela was grate and very helpful A+++ keep up the good work thanks"

"Amazing service by Angela. Very helpful, friendly and knowledgeable. Highly recommend"

"Angela was so much help she helped me out with everything I needed I definitely recommend you to talk to her when you get there she'll take care of all your questions she's just simply amazing and a great worker"

"We are very pleased with Life Storage, especially with Angela who has gone above and beyond her duties to accommodate us with a delivery we had. Her professionalism and her personality are a definite bonus for Life Storage."

"Angela made the process so easy. Very informative. Would recommend this place absolutely."

"Angela has been so awesome to deal with. She goes out of her way to help us. I can call her on the phone and ask her to check our lockup for a package, or even assist a family member to gain access to our unit."

"Angela at life storage was a life saver! So courteous, knowledgeable and personable! Thank you Angela!!!"

"I'm a long-time customer and was concerned with the recent ownership change. But right from my first experience with Angela, I felt welcomed and that she truly cared about my interests. Since that first meeting, she has delivered the goods each and every time! She has been a pleasure to work with and has set the bar very high for other staff."

"First time renting a storage unit. Angela had excellent customer service and had everything all set out for my first experience. Will recommend her to anyone. Great service overall."

"We got a deal for the first month. The storage space is conditioned for your stuffs. Easily accessible to your storage space with many entrance door around the building. The staff are nice and it was easy to terminate the storage contract. You can bring your own locks to save money or they have good locks on site for you to buy too."

"Angela is wonderful! I was at the storage unit this past weekend from Canada to pick up some packages I shipped. It was a pleasure to meet Angela, she offered great service and I look forward to dealing with her again!"

"Angela the store manager is a delightful person and will help you in anyway she can. Life storage is lucky to have such a great employee. I would highly recomend this facility to anyone looking for a mailbox or storage unit."

"Customer service was AWESOME ( ANGELA) was so helpful and polite..The Perfect Example Of Great Customer Service she made us feel so comfortable with using 'Life Storage" I will definitely recommend family and friends...Great Job Angela, stay as sweet and kind as you are God bless and have a wonderful day."

"The unit confirmation process was professional and easy to maneuver from beginning to end. Angela was a pleasure to meet and is definitely an asset for your company. She's also an outstanding representation for your company and its values. Give her a raise please."

"Was very friendly and helpful! Explained everything understandably and got me to choose life Storage as my Storage company."

"Angela was super helpful upon my first visit. I confused this location with the other that is down Military Road, but she met me at the gate, and escorted me to my unit, helped me get it open and set up. Really appreciated the help! Excellent customer service, and super friendly!"

"Angela was so helpful and had great welcoming and high class customer service"

"Service was quick and easy. Sean has great customer service"

"All I can say is the world needs more Angelas around!! She is willing to help, very polite and always happy!!"

"The manager Angela is very helpful and polite..."

"Ms.angela help me with all my questions I will recommend your storage to all my friends and family Keep up the good work."

"Wonderful place.. The store manager Angela was extremely nice and helpful.. Highly recommend this place to all.. Its clean and a safe place to keep your stuff ☺️💕"

"Angela customer service A+++"

"First time renting a storage unit and I had the best experience with Life Storage! Angela initiated the service by following up with my reservation extremely fast and Shawn sealed the deal with his exceptional attention to detail! This team really helped make my first time an unforgettable experience with great rates and impeccable service! I look forward to doing business with this company… especially Angela and Shawn!"

"I was a little hesitant of the switch from secure storage to life storage as I’ve been a customer with secure storage for years. After an unpleasant experience when they were first switched over I was upset and honestly just wanted to move all our stuff out and find something else however I did give them another chance and glad I did. I cannot say another good things about Sean. (Sorry if I misspelled the name) after amazon delivery 3 packages with only my first name on them Sean helped track them down and placed them in our unit for us. Being from Canada it is really important having a safe space for everything we order. I would definitely put your trust in him"

"Coming Canada today to pick up a parcel and had an amazing experience with the super friendly and efficient employees Angela and Sean! We were greeted and served promptly with extreme professionalism. We highly recommend Life Storage and all services they offer. Thanks again for a great experience, Your Canadian gals"

"Awesome customer service & convenient!"

"i am very satisfy sean the clerk at the desk he was very kind great customer service made my day very easy i recomend this location ."

"Angela was so incredibly helpful and personable! She was absolutely amazing! I wish that every "customer service" experience could be like this one was, I honestly felt like I was dealing with a friend instead of a complete stranger"

"Thank you to Angela for being so proficient and attentive, we were in and out with the unit we wanted in under 30mins. She was knowledgeable & efficient. Give this woman a raise! 😁"

"I liked working with Angela"

"Life Storage is a good place. Angela makes it the best though. Thanks for all your hard work and being a nice lady to chat with. Super friendly"

"Angela was great! Kind, professional & a pleasure to talk to."

"I love your service how you take of the business and do what is needed to help others out the best way possible awesome job keep up thee great work"

"I have been with this storage facility for the past 7 years. Unfortunately with the border closures I had to rethink keeping the mailbox. I called to cancel and the line was busy but I got a call within 30 minutes. I spoke with Angela Williams. She was very personable and professional. While on the phone she cancelled my membership. I recommend this storage facility very highly. I have never had a complaint the whole time I was there. They are very accommodating. Thank you Life Storage and hopefully the borders open soon."

"When I go to my mailbox Angela is always there willing to help the customers service she gives is the best thanks Angela"

"Angela is always helpful, great place to store. Secure environment."

"Great staff..willing to work with you..Highly recommend life storage..Brian..shawn..you guys went above and beyond to make things work..thanks again.😉👍"

"Angela is very knowledgeable , helpful and courteous."

"Angela was amazing! She was so up front and helpful, I'll refer everyone to her for their storage needs!"

"i needed a quick storage on my way to the falls and met with Angela, she was sooo helpful and kind and made the process very very easy. i highly Reccommend using this place anytime."

"Angela and Sean are the most polite and efficient people. I had a small glitch in a delivery, but it was handled quickly and without problems. Life Storage has done a fine job in their seamless transition from Secure Storage and I highly recommend their facility at Fashion Outlet Blvd."

"Angela and share were both very friendly and helpful. I would recommend this facility to friends and family with confidence."

"Great hospitality"

"Very friendly and helpful. Made it so easy after been going crazy dealing with my issues."

"Great service. Down to Earth. Made the whole process a breeze."

"This was my first time renting a storage unit, Angela made sure I saw what I was getting showing me different size units, answering all questions I had. Both staff members were so friendly and great customer service!"

"I've been a customer for a few days only. However, I can review the process for getting setup and moving-in. Angela was there in the office to great me on my move-in date. She was very warm, professional, and knowledgeable. She clearly cares about her customers and their experience moving-in, which is rare these days. I received a tour and summary of all the measures LifeStorage takes to protect your belongings. I felt really reassured that my belongings were in good hands. Getting in and out of the storage units was secure and easy. I also like how paperless LifeStorage is--making the process fast for customers. Thanks, Angela!"

"Extremely helpful and kind. Explained everything that I needed to know and some things that I didn't think to ask."

"Today I had a wonderful experience at Life Storage. The 1st person I encountered was Angela who was extremely helpful and greeted me with kindness. After realizing I didn't have my mailbox key she quickly verified my identity and I was able to pick up my items without delay. With customer support like this I will continue to store my items with Life Storage."

"Angela was more than helpful and an absolute pleasure. Life storage is lucky to have such a wonderful employee. Thank you very much"

"Angela was was very helpful also her amazing personality will brighten anyone's day! That girl had me smiling ear to ear, shes awesome!"

"Amazing kind service! If you ever need a place to store things this is the place!!"

"Have been a happy customer for a long time. Great location. Friendly helpful staff. Got great service and support last week from Angela. Highly recommended for a PO Box."

"Angela helped me that last 3 days and has been wonderful as well as informative and accommodating. So 5 stars to her!"

"Had a great experience with Angela who works at the front desk here. Super friendly and helpful"

"The storage facility is clean and the young lady Angela is very knd and have a great personality I love her spirt. She greets us very peasant when you walk through the door. Great job Angela"

"I had present visit with and will recommend this beautiful place to my family and friends"

"Angela was excellent! friendly and professional will continue to do business here always greets with a smile!"

"We had a unit here for many years no problems. Angelia is very nice and does a awesome job representing this company"

"Angela was very friendly and helpful."

"Angela was so helpful when I came to pick up my packages today. Service with a smile!"

"The manager Angela was very kind and helpful."

"great service and easy process"