Customer Reviews - Life Storage #164, Harriman
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We at Life Storage want to maintain the best storage facilities in Harriman, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Harriman (#164)
4.83 out of 5
based on 30 of our most recent Reviews
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- Catherine from Lake Peekskill, NY
5.0 out of 5
"Like many people in the process of a major household move, we had a lot of trepidation about all the steps involved. Life Storage put us at ease from the first minute I called to arrange storage, through our move in and then out of storage, and in our last transaction. This turned out to be the most positive, easiest aspect of our move. Thank you, Life Storage in Harriman, NY!"
April 23, 2019
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- Cathy from Greenwood Lake, NY
5.0 out of 5
"Amber was a pleasure to work with, I was under a lot of stress with my move and she made a good situation out of a bad one. Thank you so much Amber"
January 17, 2019
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- Store from Central Valley, NY
5.0 out of 5
"Amber was awesome. I really appreciate all her help!"
November 16, 2018
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5.0 out of 5
"Amber is an amazingly professional, knowledgeable and helpful woman. She was prompt, informative and created a friendly atmosphere I have recommended to many of my friends and family."
November 09, 2018
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- Carol from Saddle River, NJ
5.0 out of 5
"I have never had the storage experience before, but Richard and Amber were extremely friendly, helpful, and went beyond expectations. The unit is clean and convenient, and I feel totally at ease that my storage items will be safe. I would definitely recommend using the Life Storage units in Harriman!!"
October 22, 2018
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5.0 out of 5
"Representative was considerate and knowledgeable. The storage space was clean and easy to access. Storage facility is close to home."
October 18, 2018
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5.0 out of 5
"Great experience. Reasonable rates, convenient location, very helpful staff with pleasant attitude."
February 20, 2018
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4.2 out of 5
"Sort of expensive, I wished the units were taller.
"
July 24, 2017
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5.0 out of 5
"Customer service was excellent would highly recommend "
July 23, 2017
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- George from Central Valley, NY
5.0 out of 5
"I received a PMCE.
You ask what is a PMCE.
Positive Memorable Customer Experience "
April 25, 2017
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- Cleopatra from Highland Falls, NY
4.9 out of 5
"Ive used a storage unit before and they were misleading and not clear about storage rules and regulations. My experience at bobs was top notch. I mostly dealt with shamus who was extremely knowledgeable and very helpful. If i ever needed to use a storage unit again, it would be bobs."
March 23, 2016
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4.8 out of 5
"I have dealt with Shamus and he was very helpful & polite! True asset to your team."
February 25, 2016
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5.0 out of 5
"As a business owner of a DJ company I notice the above and beyond nature of management and employees and I appreciate that you have AMAZING personal at this location and in Middletown where we also rent from you there as well.
Thank you and Happy Holidays from R4R Entertainment!"
December 24, 2015
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4.0 out of 5
"The storage room was clean with no animals able to get in, which is important because we use the storage room for 2 years.
One of your managers had to explain the manual lever I needed to use to get the door open. "
November 23, 2015
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4.8 out of 5
"we needed space, you offered several selections, we had our needs fullfilled"
August 27, 2015
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5.0 out of 5
"Many times I have come to my storage lot in the winter months and the security gate is wide open, I think the gate has trouble in the cold weather, this irritates me. The lot should not be unprotected "
August 26, 2015
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- Danielle from Chittenden, VT
5.0 out of 5
"Staff was overly nice and informative, and thus exceeding my expectations."
August 26, 2015
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- Anthony from Pearl River, NY
5.0 out of 5
"The gates have been open without having to punch in the last few times, would feel more secure about my unit given the money I'm paying for the unit.
Second, the times allowed to access the unit should be extended. Multiple time I have had to access after hours or had to leave an event early to get back by 9. "
July 24, 2015
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- Stephanie from Harriman, NY
4.4 out of 5
"Uncle Bobs is great. My only issue is the insulation that covers everything. If that could be fixed then my satisfaction would be through the roof."
June 29, 2015
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- George from Central Valley, NY
5.0 out of 5
"I have used your facility in the past and I have to say Shamus is a gentleman and a all around great guy."
April 27, 2015
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- Tanya from Highland Falls, NY
5.0 out of 5
"Shamus was and is always extremely informative and was very very helpful in every aspect of the process, his assistant manager was also helpful. When we did show our drop off of our merchandise and when we came in the next day complete our transaction. This is my second time and I was going to use Bob's service whenever needed "
March 26, 2015
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- Maria from Central Valley, NY
4.4 out of 5
"I wished the facility in Harriman NY opened earlier. I needed access to the office and wanted to proceed earlier than 9 AM. The hours were posted, however."
January 23, 2015
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- Patricia from Sloatsburg, NY
5.0 out of 5
"It was a pleasant experience as it is my first time renting storage space."
December 30, 2014
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- Yvonne from Glen Allen, VA
4.7 out of 5
"Mrs Kolbe was superb! Her supervisor also. One thing was that there was a lot of flakes on the ceiling of my storage unit. Some of it fell on my furniture.
However apart from that the experience was great. "
September 23, 2014
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5.0 out of 5
"the harriman facilty manager is very helpful and friendly
"
April 23, 2014
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- Tanya from Highland Falls, NY
5.0 out of 5
"Shamus was Absolutely A wonderful Helpful Friendly Professional employee. whether He Was On The Phone OR In Person He Took The Time Needed To Give Us The Best Serves. thank you"
March 23, 2014
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5.0 out of 5
"I underestimated my needs in one storage area and the Representative assisted me in securing another storage area immediately with no issues."
February 26, 2014
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4.5 out of 5
"I have used Uncle Bob's [Life Storage] before and as a consequence had established a set of expectations. Uncle Bob's [Life Storage] met these previously established expectations."
December 20, 2013
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- Alison from Sugar Loaf, NY
4.1 out of 5
"the insurance requirements are far more intense than any other storage facility we have used over the years, and the initial check-in was a little o.t.t. - can't be listing every single item we are intending to store (a chair. and another chair. and a table. and oh, another chair...) but all in all a very functional and efficient service. Thank you and we will definitely be using your facilities again."
November 30, 2013
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5.0 out of 5
"as a customer for many years all I can say is that your overall sevice and your representatives were all first class ! excellent all around . THANK YOU "
November 28, 2013
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