Life Storage in Middletown, NY

We at Life Storage want to maintain the best storage facilities in Middletown, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!

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• Craig (Middletown, NY)
  5.0 out of 5

  "Amber & Beth out of the Middletown, NY Location have been very helpful and have provided me with A+ customer service. It is refreshing to do business with a place where the employees put the customer first."

  May 02, 2017
• Jessica (Warwick, NY)
  5.0 out of 5

  "I just want to say this was the best place I've ever stored my belongings. In the office the ladies were approachable,informative, and accurate. Thank you so much for a wonderful experience. "

  March 23, 2016
• Edwin (Maybrook, NY)
  4.3 out of 5

  "Awesome"

  January 01, 2016
• Michael (Woodridge, NY)
  5.0 out of 5

  "Everyone and everything about my experience was great"

  April 23, 2015
• Brian (Middletown, NY)
  5.0 out of 5

  "The lady was very helpful "

  January 03, 2015
• Deseatria (Midddletown, NY)
  4.9 out of 5

  "Kathy was very helpful and went above and beyond the call of duty! Great Customer relationship! Kathy is number 1! Thank you Uncle Bob!"

  November 07, 2014
• Clara (Middletown, NY)
  3.0 out of 5

  "The storage units could use more light at night. It is kind of scary to go into my unit at night, because the light is so dim."

  August 31, 2014
• Patsy (Elmira, NY)
  5.0 out of 5

  "No. Glad you were there"

  June 23, 2014
• Arnaldo (Middletown, NY)
  3.8 out of 5

  "It would be nice to have better lighting in and/or around the storage spaces."

  March 10, 2014
• Patricio (Mt Veron, NY)
  4.6 out of 5

  "Just excellent service. Thank you."

  February 25, 2014

• Jennifer (Middletown, NY)
  5.0 out of 5

  "Amber was very nice, helpful, just a very pleasant person to deal with. She answered questions I had. Offered options. A very nice experience."

  October 28, 2016
• Mitchell (Middletown, NY)
  4.8 out of 5

  "Everything we needed was done"

  February 29, 2016
• Jennifer (Middletown, NY)
  5.0 out of 5

  "Thank You all for the over the top service. That was the first time I had ever rented a storage unit, and I have say the prices are reasonable, and the units are very clean. I was highly satisfied,and will be recommending anyone I know that is interested in renting a storage unit to definitely rent from Uncle Bob's [Life Storage]. "

  August 23, 2015
• Delores (Middletown, NY)
  5.0 out of 5

  "continue doing what you do best customer service is always the most important part of the business."

  January 26, 2015
• Cristino (Middletown, NY)
  3.4 out of 5

  "Have used in the past and will continue if needed again"

  November 23, 2014
• Bobby (Montgomery, NY)
  4.0 out of 5

  "I am happy about everything except the main entrance gate. I drive past the facility every day on my way to work because I live right next to it and at least 90% of the time, the front gate is wide open. After my first month I asked why this was and was told they just needed to fix it. After another couple weeks I checked back and it was fixed, but only for a few days. Now I have been there 2 months and still the gate remains wide open now matter what time day or night. I will be leaving next month unless this is taken care of. Anyone can just drive right in without a code. It doesn't matter if there are cameras, someone can just snip a lock and drive off. I can't justify spending money at a place that isn't properly secured. On a good note, your staff is very courteous and proffessional. "

  September 24, 2014
• Augustus (Huguenot, NY)
  5.0 out of 5

  "Everyone is always nice and the place is always clean and easily accessible."

  August 22, 2014
• Nicole (Wurtsboro, NY)
  4.8 out of 5

  "The facility was great; the office staff were friendly and accommodating. The property is structured in a way that is difficult to get in and out of the section I was in (8J) but not impossible. Otherwise, my home items were very well maintained/temperature, et cetera. The pricing was competitive I'm sure with the ease of access but it was necessary that I cut the expense. I appreciate it and would be happy to use that facility in the future."

  April 23, 2014
• Regina (Middletown, NY)
  4.5 out of 5

  "Everything from appearance to customer service to online services available provides for excellent service. Cost is always a factor, so it would be nice to offer continued customer credits and not just first time customer discounts. That is not exclusive to storage facilities, but commitment incentives go a long way for repeat and continued customers in my opinion. Every other area - no improvements needed. Excellent. "

  February 26, 2014
• Anonymous (Middletown, NY)
  2.7 out of 5

  "There is no light in the elevator which makes it kind of impossible for a person in my business to be able to load and unload in the evening I would have to be able to come in in the morning and do it which is very inconvenient. So this portion I really feel dissatisfied in this area."

  February 25, 2014