Self Storage Units in Long Island City, NY

"This is late comment but I wanted to say that Nicole, store manager, for 52-11 29th St, LIC NY 11101 location, really exceeded my expectations. Helpful, courteous and patient to explain and answer our questions. I've come in after getting our initial unit and saw her interact with another customer and she was the same. Very pleasant and courteous. I've had storage units in other facilities and personnel usually have a "I just work here" attitude. Nicole took the time to listen to our concerns with the units and got us a unit we were happy with. Please keep her employed and happy! Thank you!"

"I rented from your Long Island city location. Nicole Mason was the store manager that helped me. I think it was one of the best customer service examples I have seen. She helped me find the perfect unit and walked me through all the details to make my move as smooth as possible. Other staff in the office on the day of my move were so helpful as well. Customer service exceeded my expectations, very well done."

"This was a great solution to for us to clear out our condo while it was being shown for sale and until we moved into our new place. Everything was well-kept and all my questions were answered warmly and promptly (very important during stressful move time). I only wish the office was open longer hours, so there was more overlap on my visits with staffed hours."

"The best storage experience I have ever had!! Nicole and Dee when above and beyond our expectations. We are forever grateful and if (and when) we need storage again, we will come here!"

"You met and went above my expectations."

"Friendly service, very clean place and love the online payment service."

"Nicole, the manager, was very kind and considerate of me. She helped me choose the right size unit, and assured me that should I need any help, she would always be available to me. I am forever grateful to her for helping to make a stressful move less stressful. She is a capable and trustworthy person."

"I wish you were open a little later especially on Sundays and had access 24hrs but I am happy with service I received so far"

"I wish it could have 24 hours access"

"The professionalism, the facility appearance, the pricing and the convenience met all of my expectations. I have used storage facilities (2 major ones) before and so far this is the only one that has exceeded expectations. Highly recommend this facility for your storage needs."

"the staff is very helpful and the space is clean and well kept."

"The staff were great. Always friendly and ready to help. No attitude, laziness - always the best from them!"

"The customer service was superior"

"Place clean the size was just what i needed."

"keep it up the scale, you're doing great"

"Nicole was fantastic, I toured 3 different facilities and paid right away for yours because of how clean it was and how welcoming and informative the 2 girls in the office were"