Self Storage Units in Lackawanna, NY

"Thank you Brian! Always a pleasure when dealing with you."

"Great customer service and great service! 10 out of 10 I would recommend fully. Brian is a great manager"

"Great experience at this location! This is my first time renting a storage unit and I was inadvertently locked out of my unit due to a misunderstanding on my end. Brian greeted me with a smile, was personable, and most importantly was extremely helpful in getting everything sorted out for me, explaining my account, opening my unit, and helping me get my online account set up. He went above and beyond - even lent me a pair of scissors which I had forgotten. Wonderful management and I know I made the right choice renting here - I will definitely recommend to others."

"This is going to be a good safe readily accessible space to keep my camper safe for when I am not using it. Sign-up was mostly straightforward, the only complication being that I had to get my current insurance documents from online. Cost is reasonable and paying should be easy enough through the online account."

"This facility is clean and well run. The manager Kim is friendly, knowledgeable and a pleasure to deal with. I especially liked the fenced in security."

"Kim at Life Storage is THE kindest, most helpful person you could imagine. I was having the worst day and a moving nightmare and needed a unit on the spot. She took care of me instantly, explained everything, showed me how the units lock worked, etc and got my movers set up unloading within minutes. I’m extremely impressed with Kim and Life Storage."

"Love this company Ryan best customer Service by far"

"Brian was very polite and helpful."

"Ive had storage here about 4 yrs. Never had a problem with rodents, no break ins security is top of the line. The only downfall is the rent has been raised every year. It is getting expensive now. No further concerns about this experience."

"Great place to keep your things,and very flexible as well."

"Very fast and friendly customer service !!! The manager was very knowledgeable and patient with me and my questions !!!! The manager Kim is super friendly and helpful and she made the whole process enjoyable !! Thank you Kim for all your help"

"Sooooo helpful. The staff answered all my questions and really made me feel confident about storing my belongings at this facility. Elizabeth was so friendly and kind and explained everything to me."

"Bill is great and super helpful. He called me before I called him to close out some units. He is on top of everything and a pleasure to deal with. I had two larger, climate controlled spaces at this location and I was very happy with them."

"For the past year, I have used this storage facility and truly appreciated how easy Kim made my move and continues to be such a professional. Always a pleasant greeting and quick to answer any questions and respond to any concerns. Thank you Kim. Keep up your good work!"

"Thanks to Kim the manager for her professionalism and knowledge. I've had a unit here since 2008. Recently I had to update my payment info from across the country, and as usual Kim was immediately available and solved my problem immediately.Thanks Kim!"

"Love this place!! I’ve had a storage space for work since 2015. The staff is amazing and the place is kept clean and well maintained. I get a lot of deliveries for work that I cannot be there for. They will accept the orders AND put them in my space as long as I leave a key there. This is infinitely helpful. I wouldn’t think about going anywhere else."