Customer Reviews - Life Storage #263, Hampton Bays
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We at Life Storage want to maintain the best storage facilities in Hampton Bays, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Hampton Bays (#263)
4.86 out of 5
based on 25 of our most recent Reviews
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- Michael from East Quogue, NY
5.0 out of 5
"The stafff in the Hampton Bays office was beyond helpful. I can’t say enough."
November 23, 2018
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5.0 out of 5
"Mary was fantastic! She explained everything I asked her about and eased my apprehension about renting a storage unit. This was my first time and I checked out several other facilities in my area. But because of the professionalism of Mary, I decided to rent there."
October 12, 2018
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- Josephine from Hampton Bays, NY
5.0 out of 5
"Mary and Leslye were both wonderful my experience was terrific and I could not have been more welcome. Storage area clean easy to use and I am very satisfied The ladies made it smooth and very pleasant"
April 26, 2018
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- Lenore from Southampton, NY
4.8 out of 5
"I am very happy to continue using your storage facilities."
March 26, 2018
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5.0 out of 5
"I've been a longtime customer and I'm very happy with life storage. "
December 26, 2017
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- Robert from East Quogue, NY
5.0 out of 5
"Your associate, Mary, was fantastic. She walked me through the process, took me up to the climate controlled unit, and even held the elevator door open for me to roll my items into, on the cart that was provided. She was exceptional."
June 30, 2017
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- Kimberlee from New York, NY
5.0 out of 5
"Glen made us feel right at home, and more importantly, he made us comfortable that we had made the right decision going with Uncle Bob's storage. We couldn't be happier with our choice. "
April 09, 2016
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- Steve from Mt. Pleasant, SC
4.8 out of 5
"Glen was a great help and runs the storage business extremely well."
March 23, 2016
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3.2 out of 5
"The automatic monthly payment is always an annoying problem. It is impossible to set up the monthly deductions. When you finally manage to accomplish this, after a few months there is a new problem with the card. I never hear about it until they want to charge me a late fee. I thought I had set up auto monthly payment then I get hit with a late charge."
March 11, 2016
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- Dennis from Southampton, NY
4.4 out of 5
"Other than high rental fees I am very satisfied.
Glenn is a pleasure to work with, very professional. "
October 27, 2015
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- William from Hampton Bays, NY
5.0 out of 5
" As I'm sure your company is aware it's all about the customer experience. The reason I am loyal to uncle Bob's is because of the great service and the relationship I have built with the employee that runs your Hampton Bays branch. It has been several years since I had used your company before and it was refreshing to walk in and know that I was going to receive great help. I am currently storing at your facility for business purposes and as with my Company I am nowhere without my employees."
October 26, 2015
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- Teresa from Southampton, NY
5.0 out of 5
"service was great staff was friendly I have no complaints"
October 26, 2015
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5.0 out of 5
"REALLY GREAT MGR ON SITE...WENT EXTRA MILE TO BE HELPFUL...A REAL PRO"
October 24, 2015
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- Heather from Hampton Bays, NY
5.0 out of 5
"I completely appreciated how kind, courteous and profession your staff is at this location. Very Happy.
Heather"
May 30, 2015
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- Elizabeth from Hampton Bays, NY
4.6 out of 5
"The only reason I stopped using Uncle Bob's Storage because I moved out of state."
May 27, 2015
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- John from Hampton Bays, NY
4.8 out of 5
"The woman in the office was very pleasant and quickly processed the required paperwork. One minor problem was that after it snowed the snow wasn't cleared behind the outside door leading into the building. This prevented the door from being held open in order to move our stuff into the building. Not a big deal, but should be thought about in the future."
April 28, 2015
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- Sharon from Hampton Bays , NY
5.0 out of 5
"Secondary late fee is only 2 weeks from due date and excessive!"
March 05, 2015
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- Kirsten from East Quogue, NY
5.0 out of 5
"Everybody was beyond helpful, attentive and friendly. The facility was spotless and we feel confident that our property is in great hands."
February 04, 2015
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- Christian from Southampton, NY
5.0 out of 5
"Keep doing what you do...Thank you for your serves.."
September 29, 2014
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- Michael from Southampton, NY
5.0 out of 5
"Glen Is extremely courteous and goes above and beyond whenever I need anything."
August 27, 2014
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5.0 out of 5
"Glen, The Manager at the Hampton Bays, N.Y. location is a pleasure to deal with. He is always nice and he never rushes you no matter how busy the office gets. Keep up the good work.."
July 04, 2014
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- Gregory from Mattituck, NY
5.0 out of 5
"I have been using Uncle Bob's for 10 years and it has been great, Glenn and his helper are doing a great job!"
February 27, 2014
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- Jean from East Quogue, NY
5.0 out of 5
"Every time I come to the facility I am treated with respect and courtesy. They go well beyond to take care of my needs!"
February 26, 2014
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5.0 out of 5
"Glen was the best. It was because of him I stayed as long as I did. He was AWESOME!!!"
December 23, 2013
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- James E from New York, NY
5.0 out of 5
"I have been a tenant in a few storage facilities, of them all I have found this particular site provides everything I expect, want and demand in regards to Excellent Customer Service.
Thank you for a Staff that provides Excellence in Everything They Do
"
October 23, 2013
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