Self Storage Facility near Buffalo in West Seneca, NY 14224

"Very quick service and newly renovated units! Highly recommended!!"

"Very well run Facility. The store manager Jen personally oversees everything and makes sure all your accommodations are met. The level of professionalism is unmatched."

"This was our first experience ever with a storage unit and we cannot say enough good things about the entire experience. Jen really does an amazing job with everything. Very communicative from the beginning and extremely willing to work with you if your storage needs change throughout the process. The facility is extremely clean and easily accessible. Would definitely come back to this location for all of our future storage needs. Truly was a pleasure working with Jen throughout the entire process."

"Very easy to sign up. Reasonable rates. Friendly manager and other staff. Very clean, well lit, easy access 24x7. Recommendation of a lock other than a padlock due to ease on cutting a padlock. I would recommend this facility to anyone looking to store anything. In my car it was a classic auto."

"I rented two storages and the management and staff was very easy to work with. Always friendly and professional. Thanks Jen 😀"

"Jen was amazing to work with at Life Storage. Highly recommend for the ease of onboarding/offboarding and as efficient as can be. Thanks again for the support and can't say enough about the staff. Facility was clean, dry, easy to access."

"Wonderful experience all around. Staff is professional, responsive, and attentive, especially Jen who goes above and beyond to help whenever needed."

"I don't think it all my life I've ever dealt with a customer service representative like jennifer. She is absolutely fantastic and amazing. The best personality and professionalism I've ever experienced. And whatever you are paying her, you are not paying her enough."

"I was so impressed with Life Storage! My first meeting at the West Seneca location was with Jennifer. She was friendly, informative, and very helpful. The storage unit was clean and secure, and suited our needs for the past eleven months. I would highly recommend this location if you need a place to store your belongings!"

"It was kinda creepy at we went at night we worked as hard as possible to store over home their we have no where to live my aunt was going to Texas the next day at least my baby sister took us in but the storage is worth it we could've lost all over stuff we need to come up with a plan."

"Jennifer is awesome and extremely helpful."

"Very great service and amazing new facility! Everyone there is super friendly and has helped me with all my needs when I urgently needed storage! This place is good weather you have a few boxes or a whole house, I’d definitely recommend friends and family to at least check this place out if they ever need storage"

"Best storage experience I've had so far!! Very friendly service and helpful to all your needs, if your looking to store just a few Valuables to a whole apartment I'd definitely suggest this is the place to go!! I was in a urgent situation and the staff was able to take care of all the needs I had worried about and it was a very easy/ smooth process. Make sure to give this place a try for yourself!!"

"My family loved Erica."

"Thanks Jenn and Erica"

"Erica is awesome"

"Very detail oriented, knowledgeable, and pleasant staff - Also very safe and clean storage."

"Jennifer gave great service!!!"

"Jennifer is an absolute gem. I had a few card issues & was late due to a few things and she was nothing short of fantastic. She makes sure you are taken care of and will even call to check in and make sure everything is all set. I’ll never go anywhere else for my storage needs. Definitely recommend her!"

"They were very courteous and helpful no issues at all and I had a great price on my unit"

"Love the storage space! Super friendly and helpful staff!"

"Jenn went above and beyond during an incredibly complicated move out, and Erica was incredibly helpful. 10/10 would recommend. Absolutely amazing!"

"The young woman at this WestSeneca location took the time to go thru everything and explain everything in detail in regards to my rental unit."

"Can't say enough good things about this life storage and their staff! Erika set me up and was SO friendly and made it very easy. Jen does a wonderful job running the facility and it is very clean and organized. Highly recommend!"

"About a year ago I had a situation where I had fully signed up for a storage unit, but at the last minute no longer needed it. The management team was totally understandable and totally helped me with backing out of the rental. That is way come last August, when I actually DID need a unit, this was the first place I went to. Super clean and accessable, couldn't have been more pleased with Life Storage. Would definitely recommend."

"Great experience at LifeStorage…highly recommend"

"Thanks guys!!"

"Had our belongings in a temp controlled unit. New building and convenient to access. Never had any issues! Wonderful staff inside too :)"

"Great service and facility"

"Jen, the property manager is great. I highly recommend this place."

"Very professional,courteous. My unit was spotless. Thanks to the staff at Life Storage"

"Amazing customer service. Erica is top notch. Such a smooth transaction. Explained everything super thoroughly. Highly recommend this storage unit site."

"It was great! Very easy to communicate with and very very accommodating. The site itself was always well maintained and my items that were left in storage over the summer were exactly how I left them by the time I came back. Overall, great experience!"

"Upon seeking a storage unit for an antique, dining room table and chairs, we are very thankful to have found LifeStorage in W.Seneca. The facility is VERY clean, professionally run with reasonable prices. Our highest compliments go to Erica, who is very personable, and she knows her job. She had taken us right to our unit and explained all that we needed to know about renting there. Thank You Erica, we left there, feeling at peace about storing our antique, table there."

"I have never experienced so much help and nice people in my life. You won’t be sorry going here . I definitely would use them again!"

"Clean location, great customer services. Will for sure use this location again in the future. Jennifer the store manager is great!"

"Very clean location and convenient. I would recommend this location Jennifer was great."

"Very nice place to store your stuff, very clean and easy. Would definitely recommend!"

"Jennifer is one of a kind!"

"Very helpful staff!"

"Jen & Erica are amazing ambassadors for Lifestorage. I could not believe how helpful, kind, considerate and understanding these ladies are. Lifestorage, you have amazing employees!"

"Best storage company in WNY!! Been using them for years and never had any damaging problems with my belongings stored away."

"West Seneca Life Storage is a wonderful facility with a convenient location. My items were well secured in an immaculate climate controlled unit. Easy access in and out of the building with moving carts near the entrance made moving easy. Jen, the manager, offered excellent customer service. She took great care in explaining all details of renting my storage unit and was there to help when I needed it. Just before emptying my storage unit, I lost my keys. I was really upset! Jen solved my problem quickly as she reassured me that all was well. She is a five star manager and a great asset to this location."

"Outstanding service. Jennifer, the store manager goes above and beyond to help"

"The facility was perfect for our needs while moving.. Great customer service, reasonable rates and very convenient!"

"We would like to give a HUGE shout out to Jennifer for being such an amazing Manager!! Any time we have a question or need documentation, Jennifer always has a smile on her face and on the phone and sends whatever is required within seconds. We are so grateful for everything Jennifer has done and continued to do!! She is such a wonderful asset to your store!!!"

"Jen is the absolute Queen archtype of customer service. She executed and manuvered through all of Life Storage policies and made them very much understandable. She also had the perfect space availabe for my larger packages. Im very thankful Life Storage has her on board."

"Been renting a unit for a few months and I loved it. Excellent customer service, and it was a pleasure to work with Jennifer. She was very accommodating and helped explain the whole renting process really well. Really nice and clean facility with carts to help you move items."

"Jen so so kind, informative, and helpful!"

"Have been renting for well over a year at this location and I’ve had no problems to date. Facility is very clean, and Jen has been extremely helpful. I just recently moved from an outside storage unit into the new climate controlled storage units that were just built. Jen made the process very easy to transition. The building itself is very convenient to move things into with the cart/dollies in the front near the elevator. All in all it’s a convenient and worry-free location that I’m confident storing my items in."

"Excellent customer service from friendly and informative staff members, plus meticulously clean facilities. Great experience overall!"

"I had my household goods were stored here during our move back to Buffalo. The facilities were always clean and the team was always super helpful. My items stayed dry and had zero issues! I would recommend this Life Storage to anyone looking for a storage unit!"

"Jennifer is the absolute most amazing person I’ve ever met and worked with. I had to unexpectedly move to Florida and she has been nothing but amazing and worked with me every step of the way! I would recommend this place and specifically to work with her to everyone I know!! If I could give 100 stars I would!!! THANK YOU JENNIFER FROM THE BOTTOM OF MY HEART!!!"

"Best manager ever. By far."

"Jen and Todd were great. Excellent customer service."

"One of the best storage places around!! I’ve been with them for 3 years and never had an issue. Their customer service is spot on."

"Great storage spaces..clean"

"Excellent customer service every time I visit the store. Jennifer, the manager is always personable and helpful; answers all my questions. I highly recommend storing with Life Storage!"

"Great service and very friendly"

"Great service"

"Mike was amazing and also handsome"

"Friendly staff. Easy access. Seems secure"

"Mike greeted me with a smile on my first visit to my new storage unit made the process very simple easily and quick couldn't ask for better customer service just seems like a happy person maybe my day turn around quickly now I am in a good mood myself congrats Mike keep up the good work"

"Clean and safe facility, very nice staff! Five star recommendation!"

"This place was a life saver and Mike was great! I highly recommend!"

"Was confusing at first, but after we got used to the place, found put it is good."

"Nice, clean and easy access"

"Made my life so much easier being able to use this location for all of my storage needs. Great staff, always friendly and helpful! Would definitely use this facility again for storage!!"

"Mike was very helpful and professional and made my visit very enjoyable thank you life storage"

"Super friendly and very helpful!"

"Excellent customer service! Very helpful staff, I highly recommend this location."

"Great. Clean. Staff very friendly. Would recommend."

"Mike was very helpful. Easy and fast to get my unit once I made the reservation online."

"For the most part, the staff here has always been great. Really disappointed on a few issues. The light inside my storage unit has a broken switch for a few months now. My big disappointment is that Life Storage raised prices during a pandemic! It must be nice having a job and not struggling through each month financially."

"The customer service at life storage on Transit Rd is awesome!  I dealt with the manager Mike Stone and he was so helpful.  We had a problem starting the car we had stored and it was near closing time but Mike was so patient.. we never felt rushed.. I just want to commend him and let you know how pleased we are.  Thank you sincerely!"

"I appreciate the first class operation. I went to Public Storage first and am so happy that the people there were so bad, that I walked out, because I was ready to sign. I AM SO HAPPY I CAME TO YOUR PLACE!!!! Thanks to Mike and Mark for being so professional and helpful!!!"

"Super helpful!"

"Very nice and clean"

"Nice clean facility. Very professional and helpful staff (Dena and Heather)."

"Holy moses, the desk guy was wonderful! Mike came out and checked on us while we were futzing in the units and made sure we were ok and if we needed any help. Wonderful gentleman to have here."

"Mike was very helpful when I was vacating my unit."

"Everything is good"

"Wonderful place and great access and very helpful employees.. highly recommend"

"Mike and Mark are outstanding assets to this company. I have been a customer with various storage spaces since 2005 because of them. Prices have jumped more than local competitors and I finally moved but it is definitely not the same experience without Mike there to greet me every time."

"Very convenient, clean, and organized. Pleasant workers. Quick and responsive... love the storage auctions but will no longer participate as it is no longer a social event and now is a computer event....."

"Mike was always very friendly whenever I called & extremely helpful. I would not only recommend this facility but would use again in future if there is ever a need.. Great job guys!!!"

"Really easy and accessible! Inexpensive and great staff!"

"Excellent service"

"Mike has always been helpful and has given us any and all info we needed with the speed of light, not to mention what a nice guy he is!"

"Great service, very clean."

"Every thing was easy and convenient"

"The staff was a pleasure to work with and made the entire process seamless and easy to complete. Will use your facility again if needed."

"The best"

"The man i talk to was very very helpful i needed direction and he help me amazing."

"Very helpful gentleman and very fair pricing thank you guys"

"I was thoroughly pleased with the company...the personnel, the unit, the location and the price! I always felt comfortable when I visited and had to access my unit."

"Fantastic experience. Even save me some money when closing out my account"

"I totally enjoyed Mr. King and Mr. Caughall. They always treated me respectfully and courteously."

"The staff was one of the nicest people ever felt with. I was extremely satisfied with the whole experience during the time I rented. I would definitely come back due to the customer service and friendly staff and prompt service every time."

"Your worker, Mike, was very welcoming and answered all of our questions. He greeted us as soon as we walked in and was very helpful!"

"was very well pleased with the service"

"The only problem I had was that the snow was pushed up against my bin when I arrived to empty it, but once I told the worker, he shoveled it imidately. Very good rates too. Thanks!"

"The Manager at your facility was so incredibly helpful! He offered to assist me, I utilized the truck and my storage facility was well maintained. I cannot recommend this place enough for storage! The customer service was top notch! THANK YOU!!"

"Service was quick and great. Remembered me from previous rental and where my unit was. "

"Mark and Mike both showed great customer service were very knowledgeable the facility was very clean made me feel right at home I will always recommend lifestorage to a friend or family member great service and very happy to do business with them "

"Very friendly staff and very observant! I was called to let me know that my rear passenger window was down and he even put up plastic until I was able to get there to roll the window up. "

"Both of the employees that I had the pleasure of meeting were outstanding! I will be sure to recommend Life Storage to family and friends."

"Very professional staff, clean environment, I have peace of mind that my belongings are safe there. Thank you! "

"Great price!!!"

"I had a unique issue when i needed a different sized storage unit within 24 hrs. It was seemless and the manager was respectful and happy thelp!"

"Friendly and very helpful."

"Mike and Mark are great"

"The price was fair but could of been better. "

"Staff was great Place was clean"

"I think you should offer a discounted rate on occassion. "

"Understanding"

"The use of your UHaul truck was very helpful and cost efficient."

"Good experience."

"Answered all questions promptly and knowledgeable "

"I did not lock my unit properly and they called me to come in and they would help me correct it"

"The managers at the location on Transit Road in Elma have been fantastic. They took their time to find a unit that was exactly what I was looking for . 100 % satisfied "

"We currently moved all of our house belongings into Uncle Bob's [Life Storage] until we close on our new home. Let me just say that throughout the whole process of moving and dealing with movers, utility companies, realtors, etc, it has been extremely overwhelming and frustrating at times. However, Mike and Mark at your Transit (West Seneca) location has made this piece of the move most pleasurable. I am extremely pleased and grateful for all they have done to make this a easy transition. They have been the "best of the best" throughout this process and am most grateful for the assistance. Utmost professionals! Thank you very much. Happy Customer, Kevin O"

" The whole process was made very easy and straight forward. "

"The guys you have working at the West Seneca location are the best. Your facility is great but it is because of them that I would use you in the future. Thanks"

"This was my first time using Uncle Bob's [Life Storage] and most definitely will not be my last. Had an overall awesome experience and was treated exceptionally well."

"I found your company to be friendly and knowledgeable. Your facility is very clean "

"Mark understood my moving situation and had a unit held for me. He was constantly reassuring throughout a stressful planning. I felt more comfortable after speaking with Mark, and in turn, moved more than I originally planned into my unit."

"Great service from start to finish. Please thank the team at this facility as the attention I received from them was incredible."

"I appreciate the ability to take care of my needs over the phone. Very helpful staff. "

"Always helpful and friendly. "

"I would recommend Uncle Bob's [Life Storage] to everyone ."

"Would definitely use company again if needed. "

"I finally met Mike and it's the same as I said before... AWESOME, AWESOME, AWESOME. I am soooo happy that I didn't go somewhere else. THANK YOU MARK AND MIKE :)"

"Met all my expectations and would rent again."

"Mark and Mike are great ! Very helpful during the renting process over the phone when I was in Kentucky, upon my arrival in Buffalo and throughout my stay. Excellent Customer Service and just nice guys !"

"Mike and Mark are AWESOME!!! They are both eager to help very polite and extremely professional. I am with Uncle Bob's [Life Storage] because of them!! Thanks Mike & Mark!! Pauline #422"

"Extremely friendly customer service which is rare these days. Very patient, knowledgeable and respectful staff. Pleasure to deal with"

"Outstanding customer service always - Thank you!!!"

"Helpful and curious..thank you"

"I have had an awesome experience! It was a transitional time for me and they made it easier! Thank you!"

"Only thing wrong was the a/c wasn't working and it was a very hot day!"

"Second time I stored there"

"Mike was extremely friendly, very efficient and very knowledgeable. Everything got done quite quickly, and I felt good about the entire process."

"I can't answer the questions about appearance because it was handled from FL. I can say that Both Mark and Mike were very helpful and professional."

"Snow removal by door. I did not expect to be shoveling when I went to my unit ."

"All our belongings seemed to be just the way they were before we put them in storage. Thank you"

"I only wish I was treated as well everywhere else I go. Mike and Mark are two of the kindest people I've ever met. Thank you for making a difficult move a much easier experience. I will definitely be back if the need arises."

"The gentlemen at this location are always pleasant and helpful."

"Totally hassle free and convenient. Price is fair and access is easy!"

"Rented before about 5 years ago and had a wonderful experience then. So far our 2nd time has been as wonderful. "

"The manager was very helpful I moved out of buffalo to Syracuse an kept my stuff in storage there while I got things ready before I went an picked up my stuff. I was planning on going to get my belongings the week of that terrible snow storm an since I couldn't due to the weather the manager kept me posted on how things were like in buffalo an let me know when it was safe to pick up my stuff. He went above my expections on how a person should do or handle things in that type a situation I would recommend anyone to use there business."

"I was very impressed with the service I received."

"I am happy with the security and also staff support."

"Great experience. THANK YOU"

"Mike was very helpful and courteous"

"Mike has been very helpful. The facility is just a mile from home. Gives us the extra space we need. Clean, secure facility."

"Excellent"

"First time storage user. I didn't now what to expect from a storage facility. I thought it may be seedy. I was totally wrong. I was blown away. Top notch facility. Top notch business. Top notch people. I strongly recommend Uncle Bob's [Life Storage]!"

"Way too expensive."

"The management team is excellent, and I greatly appreciated their willingness to assist whenever possible. Will definately be back!"

"My experience with Uncle Bob's [Life Storage] was definitely a positive experience and I would utilize your services again in the future. Thank you!"

"I have used Uncle Bob's [Life Storage] 2 times for storage, and my daughter used them based on my recommendation. It is simple and reasonably priced and the customer service is top-notch. Easy 24-hour access to the unit is another bonus that not all storage facilities offer. Thank you for helping us out each time we needed it!"

"very easy access very thoughtful to put door stop to prop door open and cart to haul items to storage unit!"

"Thanks guys for all your help!! "

"I originally had a problem with the unit reserved for me.The attendants at the location worked for 2 days with me and upper management to resolve the issue.There are many rental companies and this location has exceeded my expectations.great job."

"everything was good"

"Mike and Mark at transit rd, location in W. Seneca NY are phenomenal...very professional, respectful, and always cheerful. "

"Storage Manager Mike is very friendly, knowledgeable,and accommodating."

"Awesome service, spotless location!"

"I like Uncle Bob's [Life Storage] Self Storage on Transit Road in West Seneca because it is easy to find. I do not like Uncle Bob [Life Storage]Self Storage across Home Depot in West Seneca because of heavy traffic. I hate to drive on Ridge Road."

"Very happy"

"I am happy with the services I receive."

"Mike and Mark provide the best service i have ever seen from a storage team. I am a drug rep and have recommended you to all my associates, many of whom now rent from you. Thanks Uncle Bobs [Life Storage]! PM "

"Mike at the West Seneca location was a pleasure to deal with - so helpful and was a highlight of a couple of stressful moves!"

"The free van was a great help! What a nice feature. Thank you"

"Great team at our location. They even called me to remind me that I forgot to pay my bill one month and were gracious enough to wave the fee. Always pleasant and courteous! "

"Keep up the great work. I came from another storage place and this one is 110% BETTER!"

"I went to my unit shortly after a major snow storm and was unable to get in due to the snow and ice that had built up in front. The employee on duty not only brought shovels, he did most of the shoveling of the ice and snow so we could get it. He was extremely helpful and friendly. Thank you!"

"Safety and security day and night!"

"Very good"

"Both Mike and Mark went out of their way to help us out during one of the most stressful times in our lives. Moving house is hard enough, moving countries is even harder. Both were extremely helpful in ensuring that when our household goods arrived from the UK we had a place to store them. I don't know what we would have done had we not had their understanding and flexibility in providing us with the storage we needed. If I ever need storage again, they will be the first people I turn to."

"Mike on Transit Road is always a professional to Mike and I."

"Website could offer more recurring payment options where payment info is saved."

"Were very helpful in my time of need, I had to find a storage place fast and they were there to help."

"It was a great place to store our trailer and we hope to be back next summer."