Customer Reviews - Life Storage #333, West Seneca
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We at Life Storage want to maintain the best storage facilities in West Seneca, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in West Seneca (#333)
4.79 out of 5
based on 59 of our most recent Reviews
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- Anthony from Blasdell, NY
4.8 out of 5
"A smaller unit of as rented initially, but when I went to that unit I realized it was too small. Was able to get into a larger unit fairly easily"
November 26, 2018
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5.0 out of 5
"Every employee i came in conrracf with was amazingly hepful! Greaff staff at this location!"
November 23, 2018
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4.6 out of 5
"Ii like that you are open 24 hours a day 7 days a week"
May 21, 2018
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- RYAN from Orchard Park, NY
4.6 out of 5
"Fast,friendly service. Also used moving truck and it was ready when I arrived with no issues."
April 15, 2018
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- Jeffrey from Orchard Park, NY
5.0 out of 5
"Elizabeth and Dan at Langer Rd. West Seneca, NY are valued employees always ready to assist."
March 27, 2018
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- William from West Seneca, NY
5.0 out of 5
"I had a climate controlled space with another company and then switched to Life Storage. Your facility is much nicer, starting with motion activated lighting in my space. Plus, it is very clean and well maintained."
January 26, 2018
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- Kelli from Lackawanna, NY
5.0 out of 5
"Outstanding customer service! I have used two of your facilities and I have been very pleased. The level of professionalism and courtesy was so welcoming. I will definitely recommend LifeStorage to others."
January 23, 2018
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5.0 out of 5
"I have been a satisfied customer for over 3 years.
The staff members are very pleasant & helpful.
The storage areas are well lit, very clean, climate controlled, with secure access 24/7.
We have used the truck rental a few times to transport furniture & heavy items. It was cost effective and easy to use.
Overall, this is a well run operation that values customer service."
November 04, 2017
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- Jennifer from Brooklyn, NY
5.0 out of 5
"Thank you for assuring me my items would be safely stored within your facility! "
September 23, 2017
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- Deanna from Lackawanna, NY
5.0 out of 5
"Super friendly staff, was always helpful with any questions I had. Would do business again. "
September 23, 2017
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- Theresa from Fort Erie, ON
4.8 out of 5
"the total experience of talking to your representative was awesome,I would pick Life Storage over any place. "
September 21, 2017
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- Peggy from West Seneca, NY
5.0 out of 5
"salesperson was very very helpful to us explained everything we needed to know and we are very happy with our unit thank you"
August 19, 2017
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5.0 out of 5
"Friendly Courteous staff (Liz)
Immaculate storage facility w super lighting & security!!"
August 17, 2017
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5.0 out of 5
"Was shown a unit that was fine, but manager thought there might be a unit closer to entrance and went out of his was to show me that unit as well. I went with the second unit he offered to show me.
VERY professional and friendly!"
June 27, 2017
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5.0 out of 5
"The staff were friendly , courteous + respectful ... a great experience and smart move on our part to rent with Life Storage"
May 14, 2017
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5.0 out of 5
"Wonderful treatment from all staff from the moment I opened my account until the day I emptied the unit.
Clean facility and easy access.
Would recommend you to anyone. "
April 24, 2017
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- Kathy from Orchard Park, NY
5.0 out of 5
"Always helpful and informed. They help with ideas to better serve my needs. Amazing staff!!!!"
March 27, 2017
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- Richard from Cheektowaga, NY
5.0 out of 5
"They showed concern for our situation and gave us encouragement to help us through it. Thank you again."
February 26, 2017
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- Leynette from Lackawanna, NY
4.8 out of 5
"Life storage was extremely helpful and professional in every aspect. I woulf definitely use their service's again. "
February 23, 2017
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- Mark from Orchard Park, NY
5.0 out of 5
"I have been a customer for about a year. From day 1, Dan the Manager has been more than helpful in many ways. I work with people around the area as well as the country, we all use storage locations - I have spoken highly of the service I receive from the #333 location in West Seneca, NY and a number of associates have changed as a result. I'm a Very Satisfied Customer and will continue to Promote your company..."
January 05, 2017
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5.0 out of 5
"The ppl who work there are super-nice. The experience was great. Storage unit clean. I didnt need to use their truck but that is a nice bonus if i needed."
December 30, 2016
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5.0 out of 5
"We were very happy with your service I can say if we need this type of storage we certainly do our business with your company"
September 26, 2016
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- Chris from Grand Island, NY
5.0 out of 5
"When I borrowed the truck, it was clean and tidy with no issues. Everyone has exceeded my expectations. "
June 27, 2016
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5.0 out of 5
"I was very pleased that there was no "pressure" sales. I have been to many places that the sales person pushes sales of higher priced items. I felt there was no pressure and I was able ro freely choose my best options without guilt. This meant a lot to me and will be something I will let everyone know."
March 25, 2016
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5.0 out of 5
"Elizabeth in the 300 Lagner Rd address in West Seneca was fantastic!... Very helpful, thanks Liz!"
March 23, 2016
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- Donald from Cheektoawaga, NY
2.7 out of 5
"As a motor home customer your large parking spaces are to close together and am unable to easily get in and out when the parking spaces on either side are filled"
March 17, 2016
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5.0 out of 5
"My expectations were met. The RV sight for storing my motorhome is perfect and its so handy to have the electric hookup during the winter months. Its very easy to get in and out of the lot. I had only planned to store it for a couple of months but I may consider longer depending on other circumstances. I would recommend this lot and love Dan!"
February 27, 2016
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- Joseph from West Seneca, NY
4.6 out of 5
"So far so good! You will have my business in the future."
January 25, 2016
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- Lorraine from West Seneca, NY
5.0 out of 5
"You are overall a very satisfying place to do business."
January 23, 2016
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5.0 out of 5
"Both Dan & Elizabeth were very professional, polite and informative. They showed me 2 units and answered all my questions. They were very friendly and I felt they really earned my business. They are very good ambassadors for Uncle Bob's [Life Storage] Storage!"
January 23, 2016
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- Joseph from East Aurora, NY
4.3 out of 5
"The only thing I don't like is the cost. I plan on having to use the storage long term and wish there were lower prices based on the amount of time storage unit will be rented.
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January 21, 2016
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- Emily from Orchard Park, NY
5.0 out of 5
"Made the space selection a breeze to help meet my needs"
December 24, 2015
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4.4 out of 5
"Every question I had was answered and explained and nothing was left out. Even things I didn't ask that I should of was brought to my attention and explained "
December 17, 2015
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4.8 out of 5
"I was pleased with the condition of the property, the storage unit and the ease of opening and closing the overhead door.
Thank you for the excellent service.
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October 19, 2015
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5.0 out of 5
"Everything was fantastic. I feel like my stored items are in great hands !! "
September 01, 2015
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- Gerard from Lackawanna, NY
4.6 out of 5
"I rented a unit at an Uncle Bob's [Life Storage] in Texas also so I knew that this would be a first class operation. "
August 03, 2015
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5.0 out of 5
"I can't say enough about the staff at Uncle Bob's [Life Storage] if I call or show up on the door step with questions they are friendly polite and professional Thank You
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July 28, 2015
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5.0 out of 5
"The personal were very pleasant to contact with. A very big plus for your company....."
July 28, 2015
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- Maryann from North Brunswick, NJ
5.0 out of 5
"The sakes rep was very helpful and considerate . We are very satisfied "
July 28, 2015
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4.8 out of 5
"Friendly staff, secure facility what more could you ask for. Thanks Uncle Bob."
May 25, 2015
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- Michael from West Seneca, NY
5.0 out of 5
"The two guys who I always dealt with could not have been nicer or more accommodating. "
May 24, 2015
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- Doug from West Seneca, NY
4.0 out of 5
"Back door where i enter for my unit will not close all the way by itself and lock. Looks like someone put something in door jam to keep it open and bent hinges/door. "
March 27, 2015
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5.0 out of 5
"Was able to get a unit with power, which was an unexpected plus. Also, I was determined to rent a certain size unit, and the manager said he was pretty sure it would not be the right size and he is right!!!"
January 26, 2015
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- Mary from Orchard Park, NY
4.4 out of 5
"Its what I needed for the time being but more expensive than I thought it would be."
October 28, 2014
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5.0 out of 5
"THE SALES ASSOCIATE WAS FANTASTIC- HELPED US WHEN WE WERE TRYING TO MOVE BACK INTO THE DORMS AND LEFT THE KEYS AT HOME IN TEXAS. WILL DEFINITELY USE THEM AGAIN AND HOPEFULLY REMEMBER THE KEYS UPON CHECK OUT. "
September 23, 2014
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5.0 out of 5
"my son forgot to pull the lock completely over and the associates made sure all was secure. Thank you! "
September 16, 2014
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3.7 out of 5
"I would like to get an email reminding me to pay my storage rather than an oops email sent out after I missed the payment. The storage is not something I think about all the time and I would love to have a reminder. I feel that a hefty late charge every month is ridiculous. I don't think the web site is that great, either. Functionality is limited."
September 11, 2014
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4.8 out of 5
"I highly recommend Uncle Bobs [Life Storage]!! My son at UB has already recommended it to his friends!"
August 25, 2014
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5.0 out of 5
"GREAT ENPLOYEE- HE WAS VERY HELPFUL AND WENT OUT OF HIS WAY TO HELP ME"
June 26, 2014
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- RoseMary from Buffalo, NY
5.0 out of 5
"Was great to know you had a rental vehicle there & I didn't have to go to another provider"
June 26, 2014
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5.0 out of 5
"Has been a pleasure doing business with Uncle Bobs [Life Storage]"
May 18, 2014
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- Louie from West Seneca, NY
4.5 out of 5
"The only thing had a problem with was having snow in front my door this winter it was tough opening my door"
April 25, 2014
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- Scott from West Seneca, NY
4.0 out of 5
"Overall it was a great experience and the free month made it very appealing. I was upset when I was charged $14.99 for insurance because I did not have proper paperwork to show. My insurance company faxed over the paperwork and I was never credited that money. I contacted my local company once, but was not called back and never received the money back. It was not worth the hassle to follow up as everything else was good, but it kept me from putting the highest rank for my experience. Thank you."
April 23, 2014
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- Frederick from Hamburg, NY
5.0 out of 5
"Keep up the great job. I'm very pleased with the facility and the great service you provide.
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February 27, 2014
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- Ethel from West Seneca, NY
5.0 out of 5
"Associates were very good with customer service. I was not rushed at anytime that I needed advice or direction from them. "
February 23, 2014
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5.0 out of 5
"When I first rented my storage unit it was not locked properly and someone contaced me to tell me my unit was not locked. I raelly was impressed the seen that and was happy they contact me to let me know. "
January 24, 2014
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5.0 out of 5
"The gentlemen that run this facility do so in a manner that is beyond any expectations I could ever have had."
January 23, 2014
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- Clarence from East Amherst, NY
5.0 out of 5
"I am especially pleased with Christopher. He has always been so attentive and helpful. It would be good if you had a class to teach associates how to treat customers; you would have an even more fantastic company if you used Chris to train them."
January 17, 2014
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3.3 out of 5
"I had a question about flooding in my unit and the response to my e-mail said that the manager would be in contact me with me in the next 2 days and I never heard from him."
November 24, 2013
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