*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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Life Storage is proud to offer convenient and secure storage solutions to the residents of Williamsville, NY and the greater Buffalo area. Our storage facility is conveniently located off Transit Road, just minutes from the I-90 and I-290, making it easy to access from anywhere in the area.
At Life Storage, we understand that finding the right storage solution can be a challenge. That’s why we offer a wide variety of storage units to fit your needs. Whether you’re looking for a small 5x5 unit to store a few boxes or a large 10x30 unit to store a car, boat, or RV, we have the perfect space for you. All of our units are climate-controlled to protect your belongings from the extreme temperatures of Buffalo winters and summers.
We also offer a variety of amenities to make your storage experience as easy and convenient as possible.
Customer Reviews - Life Storage #31, Williamsville
We at Life Storage want to maintain the best storage facilities in Williamsville, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Just moved in with help from the manager Heather, Tried to use the kiosk but it wouldn't take my credit card, She was in the office early and helped me try the kiosk first but couldn't get it working"
"We had a great experience with Heather, who has worked here for many years and knows her stuff! She is friendly, helpful and a customer service pro. And we got a great deal, 50% off first 3 months rent. Bravo!"
"The staff was able to identify the best size for our needs and worked with us on timing based scheduled trips and the holiday. We were happy to find the facility, it was clean and well kept. Heather was very helpful."
"I am a storage virgin and expected to deal with a cell phone cradling teenager who could care less about my storage needs. Instead, I walked into an inviting environment and Heather who went way above and beyond what customer service has been known to become in this day and age. I had stupid questions that didn’t receive stupid answers. Heather is pretty amazing. My stress level was almost immediately squashed the moment I met her. Life Storage is extremely lucky to have her and she should be treated as royalty! I know I will! Thank you Heather!"
"Heather made the leasing process very easy. She always has a smile and is very welcoming and helpful. One one negative, which has nothing to do with the staff, I had my unit for just 3 months when corporate raised the rent by 10%."
"Had a great experience getting my storage set up with Heather! She was pleasant, and offered suggestions to best suit my needs for space. Also made sure I was set for packing supplies. Customer service is everything to me and Heather nailed it!"
"Heather is the bomb! In all seriousness we were satisfied with our experience at Life Storage. The prices may have been slightly higher than others in the area but we found that it was worth it. A few positive notes below.
- Forgot to lock our lock one evening and within an hour someone had notified us that our unit was unlocked.
- Easy to work with. Our move out date was unknown and the team worked with us and at a human level. Didn't hide behind corporate policies and made the process of moving as stress free as possible.
- Followed up with us after moving out to confirm we were all set.
- Always friendly when we stopped in with questions/ concerns (not many of these).
These are just of the experiences we had with the team. Great facility to work with and would definitely use again if the need arises."
"My daughter and I reserved a storage unit and went in on Friday to confirm it. Heather Cullen was our agent and she made it so easy and simple. We went back in 3 days later to change the name on the rental agreement (we hadn't really thought it through), and despite the additional work involved, Heather smiled and was so pleasant through it. Very impressive customer service, a level of which you don't always see anymore. Highly recommend working with Heather."
"I am writing to thank Life Storage and specifically Heather Cullen-Radder. I had a difficult situation of needing someone to sign for the shipment of my Jeep and its ultimate storage. Heather went above and beyond to help make the entire process smooth and worry free. It is indeed rare to find someone as hard working, genuine, and caring as Heather. I will certainly use this storage facility again for any future need, and tell friends and family to do so as well. Thank you again for all your help."
"Less than 6 months having a storage unit at Life Storage and already was notified of a 13% rate increase mandated by corporate. I am told by the store representative that it is completely out of their hands. Not feeling the customer service at this point."
"I stored my items from my old house for almost three months until I bought a new home. They helped cancel my storage account without me going there. I am a busy person, and it's hard to get there to cancel it in person or go online to open an account to just cancel it. I am glad that they were able to do that for me. I didn't want to pay for a storage unit when I was no longer using it. I would use them again for my storage needs."
"Heather is the best customer representative ever. Heather made my daughter and I feel very welcome. Heather help open the lock that was frozen. Heather gave us a ride to our storage space. IT was a beautiful loving experience. The best storage place in buffalo to go to."
"Had to rent storage for a delivery on a Sunday while out of the country. Heather and her staff were fantastic in accommodating and supervising the loading of the goods into the storage unit. Could not have asked for a better experience. Highly recommended!"
"Inadvertently had left a couple of boxes outside of our storage unit... Heather tracked down who the boxes belonged to, called me right away, and made sure they were in a safe place until I got there to pick up! Thanks!!"
"I had a very good experience at life storage. I needed to switch my outdoor parking space into a drive up garage space immediately and Krista made it happen for me. She handled everything for me and made the transition very easy for me. Customer service through the roof , 10/10 would recommend!"
"Heather helped our family when our son needed a storage unit 1 1/2 years ago. Tonite she helped us end the agreement, as the storage unit is no longer necessary. We had ZERO issues or complaints all while he had the storage unit. I hope we never need another storage unit, but if we do I know exactly where we are heading—right back to this location of Life Storage!"
"Yesterday was a great day for me and my move in at this location on Main Street in Williamsville NY. Christa did a wonderful job checking me in, showing me my climate control unit. I found out this was her first check in JOB WELL DONE!!!
Great customer service. Thanks again for being the face for this company, I will recommend this location. Nice and clean."
"This location is fantastic!!! Store manager Heather Cullen was incredibly helpful to us throughout this entire process. She ensured we got what we needed and even made special accommodations for us. She was super friendly and professional. If you have any storage needs, we highly recommend giving Heather a call at Life Storage Williamsville."
"I would like to just say a few things about life storage Melissa The manager that was on duty at the time was a very very big help! Melissa solved the problem that I had and was very professional! She solved my problem that I had in a very professional way! I will keep doing business with Melissa and self storage in the future! (David) F"
"Extremely easy process to reserve a rental unit, in a great and secure location, high quality and clean units, and super helpful onsite staff. Heather personally brought me to my unit, gave me helpful information, and gave me a Life Storage goodie bag. She was fantastic and brought herself to me to show me in. Couldn’t have been a better experience and I strongly recommend going with Life Storage."
"Heather at Life Storage is a gem! She is helpful and courteous. When helping my parents downsize she was understanding and gave great information to help us get started and get the job done quickly! I would highly recommend this clean and secure location!"
"Heather was amazing I had trouble with my storage unit and she went above and beyond to make sure I was in good hands I really appreciate her service the best service I had in a while! Thank you heather !"
"This place is hands down the best storage facility I have ever used. Heather is one of the most helpful, efficient, warm, and friendly people I’ve ever met. Location has 24/7 access and is completely secure, and the rates are competitive. Highly, highly recommend."
"So glad I found this location and to have met Heather! Facility is very clean and well-maintained. Best customer service experience that I've had in quite some time. If you need storage, look no further!"
"The Manager (Heather) was absolutely phenomenal when I reserved a 20ft storage space there. When I originally started searching, she provided me with great feedback and helped me in finding a space for my boat. Heather not only performs the duties of a manager, but goes above and beyond for her customers! If anybody you know if looking for storage space, hit up the location in Williamsville. Heather will NOT disappoint!"
"Heather has been a fantastic resource for me to help launch my business. The wide options at this location, and it's proximity should help me scale to where I need to be. I would wholeheartedly recommend this location and Heather, the manager for anyone in need of a storage solution. Clean environment, helpful and friendly staff!"
"This location is maintained and has easy access. Heather is very helpful and has been in the business for years. Various size units available depending on your needs. I stored an apartment worth of items for the summer."
"Relocating is hard. Heather, the manager at Life Storage in Williamsville, made it so easy. She was kind, friendly, and accommodating on the phone and in person. It was wonderful to not be caused added stress on top of a move. Highly recommend."
"This is the first time in a year that I could get back. Heather has been managing my spot and had to move me because water had seeped into the space. They did a good job with the move and all of the new keys and questions were done and ready to go. She did a good job here"
"Unbelievable customer service. Jennifer was a lifesaver. Sooo patient w a "non techie" like myself setting up my online account so that i could make my payments from California easier. Heather as well, from day one, helping me onsite. Can't wait to relocate "home" after 40+ years in Ca. If I could give more than 5 stars i would. Its nice to know that there are still people that care and that have kind of work ethic."
"Just finished up with Jen at this location and she was so friendly and polite. I needed to see 2 different sizes of units. She took me around to both and took great care of me. I’m very pleased, I feel like I’m taken care of here with my belongings.
What a great person to have at your front desk."
"Heather was a lifesaver the other day. It was 7am and I was having trouble opening my lock. Fortunately she was there long before they were even open and opened it for me. I cannot express how helpful this was since I had a crew of guys waiting for me at a job site. Thanks Heather!"
"Heather has been such a great help since I’ve moved in. She has given me a tour as well as helped me set up my unit. She’s been super attentive and helpful whenever answering my questions. Thank you."
"SIMPLY THE BEST IN CUSTOMER SERVICE I HAVE EVER HAD
MILES!!!! AHEAD OF THE REST
i've stored with heather from Life Storage in williamsville location for over 10 1/2 years & had over 7 different lockers during my time here, heather was kind, friendly, funny & always helpful,& always had a solution for any problem i came to her with, i had nothing but the best experience storing with her & Life Storage,& if i ever need storage space again i won't have to think twice where to look, i will be very happy to come back to both heather & Life Storage."
"After an awful experience with a dirty climate controlled 10x10 at public storage I called Life Storage in Williamsville. What a huge difference. DENA and her wonderful personality and customer service skills had me sold before I even saw the unit. When I did see it, WOW night and day, the unit was like the Ritz Carlton compared to the other place that was a cheap motel. It was clean, no spider webs, musty smell, cobwebs, etc. Is it more expensive at Life? Yes, but if you are storing furniture or anything nice, Life Storage is the place to go. Thanks again DENA."
"I had a few issues with the storage unit keys on my own end. I lost them and they instantly helped me figure out how to replacement them. They got the lock off and had it all ready for me to just put a lock on. Also when I had to cancel my storage unit the website different really provide a good answer on how to cancel due to moving out of state. I went there and she did it quickly for me and sent the forms and everything. Both of the girls are extremely helpful and nice."
"Dealt with John Hassett/Sales and Dena Silver/assoc. manager at the storage Unit.. beyond five stars for both of these people and also the company. process was simple easy, well thought out, storage facility immaculate. Dena, great personality, accommodating, friendly , made the experience enjoyable.... Highly recommend Life Storage to anyone needing this service... ! John Connelly and family"
"Heather was awesome! Super friendly and helpful, she had me prepared on the phone before my reservation and made signing up super easy. The facilities are very clean and seem to be well maintained. I look forward to using life storage in the future!"
"Got my first storage unit today at LifeStorage, got there saw the one i reserved it was too small but Dena was able to find me a bigger an better one i couldn't be more happier. Now i can start moving my stuff in. Dena was really nice happy to be apart of the Williamsville LifeStorage family"
"Dena was filling in at the Lockport store but wanted her manager to know what excellent training she has been provided she was very helpful and knowledgeable of the products and offers available highly recommend.... Wonderful experience"
"Heather and Dena from the Williamsville store are AMAZING! Definitely care about their customers, even mentioned to my husband I needed to stop by store to get some gloves and Heather gave me a pair of hers! Gotta give these women major props!"
"Very pleased with the workers here. They were able to answer all of my questions when I needed to change the location of my life storage locker. This location is also very easy to get a hold of when needed and very polite. Very good customer service! Heather the manager was a delight to work with and I am very happy with the outcome. Thank you!!"
"Heather is amazing! She is SO helpful, kind and friendly.. we have had many storage units here throughout the years and I let many people know to go to Life Storage on Main. Thank you for all of your help!! :)"
"After making a 15 hour relocation drive Heather was completely awesome and helpful. She took the time to show a few units. When we decided on which unit we came back the next day. Heather greeted me with a smile and remembered my name. She was an absolute pleasure to deal with."
"I rented with a competitor before and was happy. However based on renting from you I would come back again as I'm extremely satisfied.
The assistant manager( Dani , Think ) was the reason I'll be back"
"Life Storage abuses neighboring residences. Including violating local commercial rules, allowing their facility to be used as a garage for modified vehicles with noise so loud - you cannot hear in your home, blinding homes with non-code lighting, passing dump trucks feet from homes polluting with noise; fumes; risking child safety, and placing cameras peeping into neighboring home backyards while displaying publicly in their from entrance . Even installing equipment on non-Life Storage property destroying non-Life Storage property and stating its the residential property owners' problem. There is a dark side to Life Storage; beware of the consequences of living near them."
"Both Heather and Gena were AMAZING! They both continue to make myself and my husband feel like we are there one and only customer! They are constantly asking if they can help with anything or do we need anything. They are a rare find in the workforce these days!!!"
"Highly recommend these ladies over at the "home store" of life storage. In a matter of one day I had a unit reserved, locked and loaded. Heather called me within an hour to give me every bit of info I would need so there were no surprises, and once there Dena gave me the full rundown. Transport, lock usage, showed me where the cameras all are, she even cleaned out the unit for me before putting the lock on. Dena even called me later on to reassure that they tried my personal code to ensure it works so there's no potholes. They're very thorough and super friendly, this is my first time seeking out a storage unit and I think I picked a pretty good one. Thanks ladies!"
"Even though I ended up not needing services I have to say one of the most trusting experiences. Its important to leave your belongings with people who treat you well as well as your items. Special thanks to dena for being so nice and thorough! Definitely reccomend!"
"We loved working with Heather - very professional and helpful. The facility was always clean and well lit - felt very safe going to our unit. We would recommend this facility to anyone!!!!! Great place, great service!"
"Life Storage has to be proud to have Heather run this office. I have never seen anyone go out of their way like she does to help customers. She makes a huge difference from this being a place for storage and turns it into a facility that you are happy to come to."
"Last summer I decided to use Life Storage to store my apartment items while I was home from school, and they were so helpful, nice, efficient AND affordable that I decided to book for a second summer! Heather and Dina are fantastic, they answer all of your questions, they're super easy to get a hold of, and they're VERY polite. All of my stuff was dry and safe all summer! If you book with life storage you're quite literally buying yourself peace of mind, they make it so easy and you don't have to worry about a single thing. I love life storage and I will be a returning customer. If you want an easy and affordable experience storing your belongings, I HIGHLY recommend life storage. The one on Main Street is the one I have used and I've been helped by Heather and Dina, they're the best! I won't go anywhere else"
"I have rented a storage unit for the past 6 years. The facility is clean, available 24 hours, well lit for safety at night and secure. With regards to Heather and Dena, you cannot get better service anywhere. If you need to rent a unit, go to Life Storage, Williamsville, NY. It will be one of the best decisions you will make."
"I truly am impressed with the quality of your service. I kept my items in the unit for over five years and during that time there was no damage, no signs of insects or rodents and every time I visited the facility it was clean and staff were friendly. In the winter the pavement was plowed and ice was always removed -- the maintenance was top notch. I would recommend your service without reservation to anyone looking for high quality storage."
"Staff. I've been with Life Storage now, on and off, for around ten years. Heather is a long-time employee who just does her darnedest to help everyone she can. I don't believe I've ever seen another employee there but there must be. She is just the most helpful person.
Grounds. Clean. The interior units are actually climate-controlled (unlike Public Storage; Public Storage thinks that because its an indoor unit, its climate controlled). Moving on...
Price. It might be a FEW dollars more than other area storage units but they have an app where you don't even have to touch the keypad to log in and open the gate. To me, cleanliness is next to, well, my comfort. [wink]"
"Associate Manager Dena Silver was helping us at the Lockport location and provided exceptional customer service. During 5 hours of movers delivering house hold goods, Dena promoted a family friendly atmosphere and understanding for our situation. With outdoor temperatures in high 80s, she understood our kids desire/need to get out of the sun and welcomed the dog to keep the kids company. Thank you Dena for making a rough morning much better! She also made the process of getting more space easy and worked to provide us with convenient solutions."
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #031, we offer great property security systems and clean, affordable storage units to rent for the residents of Clarence, Clarence Center, Akron, and other neighborhoods in Williamsville, NY. Call us with questions, reserve online, or click here to compare other storage units in Buffalo.
Self Service Kiosk Hours
Monday: 6:00am - 10:00pm
Tuesday: 6:00am - 10:00pm
Wednesday: 6:00am - 10:00pm
Thursday: 6:00am - 10:00pm
Friday: 6:00am - 10:00pm
Saturday: 6:00am - 10:00pm
Sunday: 6:00am - 10:00pm
Facility Access Hours
Monday: 24 Hour Access
Tuesday: 24 Hour Access
Wednesday: 24 Hour Access
Thursday: 24 Hour Access
Friday: 24 Hour Access
Saturday: 24 Hour Access
Sunday: 24 Hour Access
Storage insurance available (third party)
$32 admin fee
Payments due monthly, with a minimum of one month rental