Customer Reviews - Life Storage #335, Blasdell
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We at Life Storage want to maintain the best storage facilities in Blasdell, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Blasdell (#335)
4.74 out of 5
based on 26 of our most recent Reviews
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5.0 out of 5
"Everything was great. The salesman was very nice and took his time with all of our questions."
March 26, 2019
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5.0 out of 5
"I was totally impressed with your entire operation. The facilities were neat and clean. I feel safe entering the premises in the evening, which is often more convenient for me.
I would recommend your place of business to friends."
March 22, 2019
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5.0 out of 5
"Tim, the manager was very helpful and informative answering all my questions and showing me 2 different sized storage units so that I could make the best choice for my storage needs."
March 21, 2019
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5.0 out of 5
"Only problem I had was the lock being hard to get back on the storage unitin the winter months but they would come out and help fix the issue very happy with the service I received"
April 24, 2018
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- william from Newburyport, MA
5.0 out of 5
"We were thrilled with everything, and most of that had to do with how fantastic the associate (Christine? - sorry, not good with remembering names) was. She made it all so easy and she was very pleasant in the process. The unit was clean, she was helpful when the movers came, and we couldn't be happier with the experience."
March 26, 2018
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5.0 out of 5
"Tammy was very helpful, and very polite. Treated me as I was the top priority for me"
January 16, 2018
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5.0 out of 5
"This was the first time I needed storage and your employees were amazing."
December 23, 2017
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5.0 out of 5
"Bob that manages the location where I was storing my things was always helpful and kind whenever I called or stopped in."
June 26, 2017
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5.0 out of 5
"Sam was the associate that set up my rental agreement and walked me through the entire process from start to finish. He provided excellent information very clearly and was very professional and knowledgeable. He helped me when I had trouble inputting my access code as well. Overall a smooth and seamless move-in! "
May 15, 2017
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5.0 out of 5
"I was assuming this would just be a junky mediocre storage unit based on the extremely competitive pricing. I was sorely mistaken. The office and lot are always very clean, and I feel like my stuff is very safe on the property, I always see a team member drive the lot just to check things out. I have nothing but great things to say about Life Storage. "
March 28, 2017
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5.0 out of 5
"Everyone was very informative and helpful and even ended up giving us a better unit on a first floor."
March 27, 2017
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4.9 out of 5
"The associate was courteous, helpful, and professional, his customer service convinced me Uncle Bob's [Life Storage] was the right place for me!"
July 29, 2016
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- Meaghan from Clifton Park, NY
5.0 out of 5
"Super clean, trollies for use, super nice and pleasant. "
June 29, 2016
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- Josephine from Orchard Park, NY
2.1 out of 5
"I moved from my home to an apartment and changed my Home Owners insurance to Renters insurance. My agent faxed a copy to the office. The person in the office denied getting it and refused to help at all when I was upset about having to pay insurance. I was very inconvenienced but I moved out of the unit immediately....BECAUSE I WAS MAD!! I guess it's actually going to save me about 10 months or more, so I can thank you for that. "
October 24, 2015
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2.5 out of 5
"Your unit doors are rusty, old and don't work properly. A few times , I had to leave my unit open and unlocked. I wasn't able to get the door down because it came off the track again, this had happened several times., I did call the store and they were helpful in getting the door back on track, closed and locked. But this shouldn't happen. I shouldn't have to wrestle with the door to close it. I had a larger unit and door didn't work properly and then I downsized and the door didn't work properly. They are old, rusty and could use replacing. "
September 23, 2015
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- Betheny from Lackawana, NY
5.0 out of 5
"Everyone I spoke to was AWESOME!! You made the process so easy, helpful, and I am very grateful that you worked with me, showed me how security works, helped to find my unit, and you awesome! I can't say enough during this stressful time of moving how grateful I am to your company! Thank you so much!"
August 04, 2015
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- Cynthia from Orchard Park, NY
5.0 out of 5
"I appreciate the attention given when I left the lock undone and was called immediately. Thank you."
March 23, 2015
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5.0 out of 5
"I was able to reserve my space on line and was able to use their moving truck and no cost to myself!! I have been with Uncle Bobs [Life Storage] storage off and on for 7+ years!!! "
February 19, 2015
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5.0 out of 5
"The associate that I worked with was efficient and was very informative about what Uncle Bobs [Life Storage]had to offer."
February 16, 2015
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- Judi from Williamsville, NY
4.4 out of 5
"I think price is a little steep..but this location was close..but I could of gotten same size cheaper elsewhere."
November 26, 2014
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5.0 out of 5
"Andrea and Bill are nothing short of amazing. Very professional and always have answers to my questions. I have used other Uncle Bob's [Life Storage] locations and no other employees compare to Andrea and Bill. They should be commended for their dedication and professionalism."
April 25, 2014
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- Annelouise from Hamburg, NY
5.0 out of 5
"This was our first experience with Uncle Bob's [Life Storage]. We had called a variety of places for information on renting a unit. Uncle Bob's [Life Storage] was the only place that really explained what we needed to know and answered all of our questions. We also liked the fact that e did not have to sign any long term contracts. The staff was more than courteous, from the first person we talked to on our initial call to the people we met in the store. Would highly recommend Uncle Bob's [Life Storage] to anyone needing a storage unit."
February 28, 2014
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4.4 out of 5
"I deffinataly would go back to use Uncle Bobs [Life Storage],they were promptley to inform me when i forgot to pay,which i liked due to a busy life,thank you"
February 23, 2014
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4.8 out of 5
"Very good service always. Have had no negative issues."
February 19, 2014
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5.0 out of 5
"The staff at the Hamburg Facility were extremely friendly and helpful...thank you to all."
December 27, 2013
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- Dennis from Lackawanna, NY
5.0 out of 5
"the Blasdell lot is the best one of your lots have been with"
November 05, 2013
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