Self Storage Units near Buffalo in Lackawanna, NY, 14218

"It’s alright"

"Barb was awesome"

"Wonderfully kind and caring customer service by Barb. It’s so nice to meet professional people who take care in their customers. Thank you!"

"Great customer service"

"Wonderful customer service from barb!! Very clean units and definitely will use your facility again in future"

"Customer service here is amazing. Any problems Barbra they’re treated as if it’s her own problem, finally someone speaks my language. When you see her in the office can you tell her that Michelle said hi thank you"

"Barb was great!"

"Barb was awesome throughout the months we rent our unit. I had two family members renting units and assisted whenever we had a need and always was professional and cheerful."

"11 years without issue. Units are clean and secure. Manager is friendly and very helpful. I would not hesitate to rent another unit here if needed. Highly recommended."

"Very helpful!!!"

"Barbara is the greatest. Thorough, friendly and great service. I highly recommend this life storage."

"I used this place to store a lot of things I dont use often, but whenever I open my storage unit I find a lot of my stuff eaten by rats and in poor condition. They dont seem to maintain the storage units, and they're often broken, rusty, dirty, etc.. Not to mention they charge a fairly high price for this terrible service."

"Great environment.....Barb has great customer service .."

"Friendly environment...Great service.and would recommend to anyone who ask."

"Barbara was extremely helpful and professional 🙂."

"Great service the manager Barbara was great and helpful!"

"Barb is an excellent asset to your company. She is very polite, friendly, and helpful. I have always had a great experience when dealing with her."

"Amazing!!!! Staff was beyond helpful and friendly."

"Excellent customer service"

"Barb is this compans secret weapon she has went above and beyond to help me and my husband after this covid pandemic she helped me get my things when I was facing losing them she truly is a heaven sent woman who deserves 100000 stars and a big fat raise!!! Thank you barb and life storage for working with me"

"Barb at your ridge rd store was amazing. She is definitely a great asset to your company. Ty for a job well done it was a real pleasure working with her. Will definitely recommend you to everyone. Ty barb for a great job"

"you guys went above my expectations, I am highly happy with my service with you. I would recommend anyone to you."

"Awesome place, great customer service."

"I’ve had this storage for over a year never had a problem with anything the place is always clean in and out and I love the managers service her name is barbara rozanski she’ll help you with anything 100% satisfied really recommend this place for storage."

"I was greeted right away with iContact and asked how my day was going I was also short $3.76 to watch the employee paid out of her own pocket as a courtesy she was also fast and very organized which makes the move very comfortable I recommend this place to anyone"

"The place is clean and secure. The staff is excellent, knowledgeable and very friendly. Thanks so much I would recommend."

"Kind, courteous, helpful staff"

"Facilities are taken care of, neat and staff is amazing! Thank you so much!"

"So it was my first time having a storage unit and everyone here was so kind and helpful , I walked in nervous and once they addressed me I knew I made the right choice on storage units. They made everything quick and easy and there prices were very affordable too ! Definitely would recommend to others."

"Went here yesterday to get a storage unit and were greeted by 2 very nice women. Unfortunately, I cannot recall both there names, Barbara is the one that help us. But, the process was very smooth. She explained everything in detail and even showed us a trick to getting the lock outta the plastic really easily. Definitely, a great and quick experience and the prices aren't bad."

"Every time I've visited my storage unit and needed to interact with anyone in the office, they have been beyond helpful. They went the extra mile to make our move-in so much easier by working with us with our storage pods. Just the other day I went to get something out and could not for the life of me find our entry code for the gate. When I pulled up to the office to ask, I saw they were on their lunch. As I parked in front figuring out what I was going to do for 20 minutes with my toddler while we waited, Barbara came out and offered to help. She let us in the front gate, and even rewrote out code down on a card for me. She also came and gave my son a sticker. Every time I am met with such genuine helpfulness. I am so glad to be giving this particular branch our business and highly recommend them. They're not just about storing things, they're really into meeting people's needs. Thank you!!!"

"Barbara is very nice and respectful, knowledgeable person who will be able help you with any questions or concerns you have. Looking forward to do business with her."

"Barbara is a knowledgeable and professional person that will help you with any questions and concerns you have. Looking forward to doing business with her."

"Booked a storage unit through Barbara, the store manager. Can I just say how incredibly informative, helpful, and kind this woman was!? Not to mention I am not an easy customer to deal with at times. I always have a slew of questions, and concerns but Barbara answered them all. Very happy!! Someone give this woman a raise!!"

"Very unprofessional staff."

"Barbara is always helpful, honest , and insightful with every visit . Haven’t had issues since I’ve had a unit with this location I recommend this location highly."

"Deena is amazing! Extremely helpful and nice"

"Very courteous and helpful!"

"Very secure place to store old corvette. Couldn't of been happier."

"Good customer service!"

"Amazing customer service! The unit I rented was very clean and easy to access. Highly recommend this location."

"Kim C. was very informative, helpful and made me feel comfortable knowing that my personal belongings are safe."

"They were super easy to work with, super easy to contact, took great care of their facilities and if I need storage again I will absolutely be coming back to them"

"Excellent service. I have been there a full year with no issues. Great customer service and Barbara is great shes respectful will work with you if there's any problems and she's quick with her knowledge of the place."

"The store manager is the best! She’s very understanding and helpful!"

"Staff is friendly and attentive and has gone the extra mile multiple times for me! HIGHLY recommend."

"Kim was very friendly and professional I would highly recommend Life Storage"

"It was my first time using a storage unit and I had a great experience! The staff was friendly and the process was easy. The units were a good price and had a lot of room. Definitely recommend!"

"Great customer service and the price is great"

"Came in the store and got the best service from the lady who was working! She answered all my questions and helped me even find my unit my first time there."

"Great staff, clean units, and very easily accessible. Would use them again if we ever needed to."

"So helpful. When it turned out I needed a bigger unit than they had available, they called around to find me a larger storage space. Really efficient and super helpful and friendly."

"I met with Kim after I made an online reservation. She was delightful! Super friendly. Also, there was a little gift bag in the unit (which was spotless)."

"She was very understanding about why we couldn't make the full payment, but we have to pay the rest next month, plus January, payment"

"Great customer service. Very friendly"

"Great staff! They are very helpful!"

"Great customer service Fast and friendly"

"Amazing service! Always good to work with. Go above and beyond to take care of everyone's needs"

"Barb was helpful, kind, and personable!"

"Super friendly staff. Very helpful. I’d recommend this place to anyone!! Thank you!!"

"My experience was great. Barbara, the store manager, helped me with any and all questions."

"Speedy reply to my request for storage area by Kim. My Choice to complete registration and payment online, with no need to see anyone. But I chose to go in, and Barbara was so nice showing me the area first. I'm so pleased they had something available and so close to me."

"Amazing!!! Always willing."

"Excellent customer service, friendly helpful employees. Barbara & Kim are great & make you feel very welcome. Nice clean, affordable storage units. 5 stars ⭐️ would recommend to anyone who needs storage space."

"I was very frazzled with my upcoming move to Florida. I'm not able to take everything with me right now and wasn't sure what to do. Thank goodness for the amazing employees here! I feel like we were taken care of well and feel comfortable knowing the storage unit is very clean."

"So expensive, but zero problems about security and keeping your belongings safe ."

"We rented a storage unit today and worked with Barbara she was absolutely amazing we were having a stressful day and she totally turned it around with her bubbly personality thank you so much"

"The girls behind the counter are great. Very helpful!"

"Bill and the staff here are great. I had rented a unit and ran out of room and needed a 2nd unit. Bill was very helpful getting me one close to the first unit. If you need storage I suggest you use this location."

"Best STORAGE EVER!! ABOVE AND BEYOND!"

"This facility is fantastic. Units are clean, easy to access, and very secure. Most of all the staff is fantastic. From my first phone call to inquire, to needing guidance regarding packing and supplies your customer service is outstanding. I want to thank Kim specifically. She took her time over the phone to recommend specific packing material for china and crystal. Kim's professionalism shows she cares about meeting the needs of her customers. I highly recommend this location, Ridge Road, Lackawanna NY."

"Wonderful people, a great deal for a months storage while I searched for a new place. Barbara in particular is an amazing manager, super helpful and friendly. Remember when you go: GOOD VIBES ONLY"

"Excellent service from Barbara"

"Great staff, great location, clean and priced right. Thanks life storage!"

"Barbara was fantastic! She suggested a great space and was very quick and knowledgeable. Would highly suggest this location for anyone looking for a self storage solution. You really can't beat Life Storage!"

"Barbara was super sweet and very knowledgeable. Will def recommend this place to my friends and family"

"Nice professional people."

"Barb was amazing! She walked me through the whole process, and there were no supprises because of that! Was a great experience all the way around!"

"Great service. Super clean facility."

"Whatever you do, DON'T rent an indoor spot! No lights / pitch black. Hot as hell in the summer and freezing in the winter. Also, nothing to prop the door open. Outdoor units are the ONLY way to go here."

"Bill is amazing to work with made everything from the start so easy highly recommend yhis place on service alone!!"