A 5x5 storage space is the size of a small walk-in closet. It holds one piece of furniture with a narrow footprint, tall narrow items like lamps, and 6-8 boxes.
A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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We at Life Storage want to maintain the best storage facilities in Lackawanna, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"This place is amazing! They walk you through step-by-step from the beginning stage to the end of vacating. You can always call if there are any concerns and talk with the manager. I highly recommend this particular location- because of my good experience with them."
"Great experience at this location! This is my first time renting a storage unit and I was inadvertently locked out of my unit due to a misunderstanding on my end. Brian greeted me with a smile, was personable, and most importantly was extremely helpful in getting everything sorted out for me, explaining my account, opening my unit, and helping me get my online account set up. He went above and beyond - even lent me a pair of scissors which I had forgotten. Wonderful management and I know I made the right choice renting here - I will definitely recommend to others."
"Had a great experience here at the Ridge Rd Life Storage for the time my things were in storage. Everyone was always very helpful and nice, especially Brian. I appreciate all of the help and also a great unit. Highly recommend!!"
"I was desperate for a storage unit. Phone call provided a unit. The reception and getting a unit was friendly and easy. Thanks so much for great hospitality."
"Brian is awesome! I’ve been to the storage unit multiple times and anytime I’ve had a question or a concern he has been right there to help me every time. :)"
"Brian & Barbara were extremely helpful. They both went out of their way to make sure I was getting the best possible unit at the best possible price! I would recommend Life Storage to everyone."
"Spoke with Brian when I came in he gave me great customer service and call me all the options I would have and he was right on the ball with everything."
"I have been a customer for over 3 yrs and moved out yesterday. Brian was extremely helpful and patient. I had to keep changing when I was meeting him to make my payment and move. HE WAS ABSOLUTELY FANTASTIC. 👍👍👍👍👍👍👍👍👍 overall good experience over the years."
"Up until today my experience was fine, however today i received a call that really upset and SCARED me. I am still so upset. I am completely rethinking trusting keeping my belongings there. I am on social security and a it’s was probably 2 yrs ago I fell behind and have been paying my back payment every first along with the late charges. Today I get a call telling me I had to pay march by 6 pm tomorrow or when the first came I would owe both months all at once. Which is double $488 instead of the $244 I have been paying for over 3 yrs. After renting there for this long it was shocking that they would give me 24 hrs notice of such a change. After me pointing this out Alexis made an agreement that from now on I will pay $300 every first until I caught up. I asked for an email confirming this and she sent me an advertisement. SO I AM SO SCARED OF LOSING MY UNIT BECAUSE OF THIS. I feel it’s all kind of unfair."
"Customer service here is amazing. Any problems Barbra they’re treated as if it’s her own problem, finally someone speaks my language.
When you see her in the office can you tell her that Michelle said hi thank you"
"Barb was awesome throughout the months we rent our unit. I had two family members renting units and assisted whenever we had a need and always was professional and cheerful."
"11 years without issue. Units are clean and secure. Manager is friendly and very helpful. I would not hesitate to rent another unit here if needed. Highly recommended."
"I used this place to store a lot of things I dont use often, but whenever I open my storage unit I find a lot of my stuff eaten by rats and in poor condition. They dont seem to maintain the storage units, and they're often broken, rusty, dirty, etc.. Not to mention they charge a fairly high price for this terrible service."
"Barb is this compans secret weapon she has went above and beyond to help me and my husband after this covid pandemic she helped me get my things when I was facing losing them she truly is a heaven sent woman who deserves 100000 stars and a big fat raise!!! Thank you barb and life storage for working with me"
"Barb at your ridge rd store was amazing. She is definitely a great asset to your company. Ty for a job well done it was a real pleasure working with her. Will definitely recommend you to everyone. Ty barb for a great job"
"I’ve had this storage for over a year never had a problem with anything the place is always clean in and out and I love the managers service her name is barbara rozanski she’ll help you with anything 100% satisfied really recommend this place for storage."
"I was greeted right away with iContact and asked how my day was going I was also short $3.76 to watch the employee paid out of her own pocket as a courtesy she was also fast and very organized which makes the move very comfortable I recommend this place to anyone"
"So it was my first time having a storage unit and everyone here was so kind and helpful , I walked in nervous and once they addressed me I knew I made the right choice on storage units. They made everything quick and easy and there prices were very affordable too ! Definitely would recommend to others."
"Went here yesterday to get a storage unit and were greeted by 2 very nice women. Unfortunately, I cannot recall both there names, Barbara is the one that help us. But, the process was very smooth. She explained everything in detail and even showed us a trick to getting the lock outta the plastic really easily. Definitely, a great and quick experience and the prices aren't bad."
"Every time I've visited my storage unit and needed to interact with anyone in the office, they have been beyond helpful. They went the extra mile to make our move-in so much easier by working with us with our storage pods. Just the other day I went to get something out and could not for the life of me find our entry code for the gate. When I pulled up to the office to ask, I saw they were on their lunch. As I parked in front figuring out what I was going to do for 20 minutes with my toddler while we waited, Barbara came out and offered to help. She let us in the front gate, and even rewrote out code down on a card for me. She also came and gave my son a sticker. Every time I am met with such genuine helpfulness. I am so glad to be giving this particular branch our business and highly recommend them. They're not just about storing things, they're really into meeting people's needs. Thank you!!!"
"Barbara is very nice and respectful, knowledgeable person who will be able help you with any questions or concerns you have. Looking forward to do business with her."
"Barbara is a knowledgeable and professional person that will help you with any questions and concerns you have. Looking forward to doing business with her."
"Booked a storage unit through Barbara, the store manager. Can I just say how incredibly informative, helpful, and kind this woman was!? Not to mention I am not an easy customer to deal with at times. I always have a slew of questions, and concerns but Barbara answered them all. Very happy!! Someone give this woman a raise!!"
"Barbara is always helpful, honest , and insightful with every visit . Haven’t had issues since I’ve had a unit with this location I recommend this location highly."
"They were super easy to work with, super easy to contact, took great care of their facilities and if I need storage again I will absolutely be coming back to them"
"Excellent service. I have been there a full year with no issues. Great customer service and Barbara is great shes respectful will work with you if there's any problems and she's quick with her knowledge of the place."
"It was my first time using a storage unit and I had a great experience! The staff was friendly and the process was easy. The units were a good price and had a lot of room. Definitely recommend!"
"Came in the store and got the best service from the lady who was working! She answered all my questions and helped me even find my unit my first time there."
"So helpful. When it turned out I needed a bigger unit than they had available, they called around to find me a larger storage space. Really efficient and super helpful and friendly."
"I met with Kim after I made an online reservation. She was delightful! Super friendly. Also, there was a little gift bag in the unit (which was spotless)."
"Speedy reply to my request for storage area by Kim. My Choice to complete registration and payment online, with no need to see anyone. But I chose to go in, and Barbara was so nice showing me the area first. I'm so pleased they had something available and so close to me."
"Excellent customer service, friendly helpful employees. Barbara & Kim are great & make you feel very welcome. Nice clean, affordable storage units. 5 stars ⭐️ would recommend to anyone who needs storage space."
"I was very frazzled with my upcoming move to Florida. I'm not able to take everything with me right now and wasn't sure what to do. Thank goodness for the amazing employees here! I feel like we were taken care of well and feel comfortable knowing the storage unit is very clean."
"We rented a storage unit today and worked with Barbara she was absolutely amazing we were having a stressful day and she totally turned it around with her bubbly personality thank you so much"
"Bill and the staff here are great. I had rented a unit and ran out of room and needed a 2nd unit. Bill was very helpful getting me one close to the first unit. If you need storage I suggest you use this location."
"This facility is fantastic. Units are clean, easy to access, and very secure. Most of all the staff is fantastic. From my first phone call to inquire, to needing guidance regarding packing and supplies your customer service is outstanding. I want to thank Kim specifically. She took her time over the phone to recommend specific packing material for china and crystal. Kim's professionalism shows she cares about meeting the needs of her customers. I highly recommend this location, Ridge Road, Lackawanna NY."
"Wonderful people, a great deal for a months storage while I searched for a new place. Barbara in particular is an amazing manager, super helpful and friendly. Remember when you go: GOOD VIBES ONLY"
"Barbara was fantastic! She suggested a great space and was very quick and knowledgeable. Would highly suggest this location for anyone looking for a self storage solution. You really can't beat Life Storage!"
"Whatever you do, DON'T rent an indoor spot! No lights / pitch black. Hot as hell in the summer and freezing in the winter. Also, nothing to prop the door open. Outdoor units are the ONLY way to go here."
"Kim at the front desk was a God sent!!!! Stuck in between 2 houses and we had no where to go and this is our first rodeo so we were clueless about storage units and our funds are low with closing fees and now housing fees. Its Christmas and this whole situation has been horrible on our family but kim saved the day. She helped us get our units and at the best price and made at least our storage issues much easier on us. I cant express how grateful we are for all her help and her positive attitude rubbed off on us which made our day a bit better."
"I had some difficulty renting a storage unit online so issue was resolved by John at corporate office and Bill at the Lackawanna location. Excellent service by both individuals. Very good price for storage unit as well."
"Staff is extremely helpful & go out of their way to assist you with any assistance you may need. Very respectful, dependable. I contacted them so much this past month I have phone # & names memorized!"
"I needed information on storage space size at Life Storage in Lackawanna NY.And Kim asst mgr was great help and she walked me to storage area to show me.It was very helpful."
"Great business to deal with. The associate we dealt with was very patient helping us find the right size unit and helped us to find the very best deal. I will definitely use them again!"
"Had exactly the storage I needed. I had reserved a 5x10, and when I got a look at it, realized I needed a larger space. Sandra was most efficient in taking care of the change."
"I was very pleased with my experience. The price was excellent for the space I chose; I felt the value was outstanding compared to the company I used previously. Loved the free moving truck! I would have stayed more than a month but I moved across the county!"
"Jillian was absolutely professional and funny. She provided answers to my questions - I just left Public Storage due to it was not climate controlled. Jillian made the process easy and helped explain rules and expectations for the property.
Thanks - Tina"
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #539, we offer great property security systems and clean, affordable storage units to rent for the residents of West Seneca, Woodlawn, Spring Brook, and other neighborhoods in Lackawanna, NY. Call us with questions, reserve online, or click here to compare other storage units in Buffalo.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: Closed
Facility Access Hours
Monday: 24 Hour Access
Tuesday: 24 Hour Access
Wednesday: 24 Hour Access
Thursday: 24 Hour Access
Friday: 24 Hour Access
Saturday: 24 Hour Access
Sunday: 24 Hour Access
Rental Requirements:
Insurance required
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental
