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Life Storage in Tonawanda (#338)

521 Young St. Tonawanda, NY 14150
  • Phone: 716-695-0832
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 9am - 1pm
  • Access Hours
    • Daily: 24-Hour Access
  • Office Closings
    • 04/26 - 2:00pm-2:45pm
    • Closed for Lunch: 1pm to 2pm, Mon-Sat.
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Store Hours
  • Office Hours
    • Mon-Fri: 9am - 6pm
    • Saturday: 9am - 6pm
    • Sunday: 9am - 1pm
  • Access Hours
    • Daily: 24-Hour Access
  • Office Closings
    • 04/26 - 2:00pm-2:45pm
    • Closed for Lunch: 1pm to 2pm, Mon-Sat.
  • Small
  • 5 x 5
  • 5 x 10
  • 5 x 15
  • 10 x 10
  • 10 x 15
  • 10 x 20
  • 10 x 30
  • 20 x 20
  • Really Big
  • Parking

Storage Units

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    Happy Life Storage Customers

    Life Storage in Tonawanda, NY (4.7 out of 5) based on 271 ratings Write a Review
    • "Sheila is sooooo nice and sooooo helpful! I have had a storage unit on Young St in Tonawanda, NY for the past 10 years (3 separate ones: 2 personal and one business). Sheila has helped me many times throughout the years, and I hope she NEVER retires!!!!!!! "

      Rating: (5.0 out of 5)
      Donette - Buffalo, NY April 20, 2017
    • "The sales associate went out of her way to make sure I had a truck and that I was aware of the status days in advance. She was compassionate and caring, understood my confusion when I came for my first visit. "

      Rating: (5.0 out of 5)
      Debora - Tonawanda, NY April 19, 2017
    • "The associates listened to what my needs were and helped me pick a unit accordingly. I also liked I received a discount on boxes & a lock. Associates are very knowledgeable, friendly and helpful!"

      Rating: (5.0 out of 5)
      Lynn - Tonawanda, NY April 4, 2017
    • "Great customer service! "

      Rating: (5.0 out of 5)
      Alyssa - N Tonawanda, NY March 27, 2017
    • "Sheila and her crew are awesome they are always so friendly and helpful"

      Rating: (5.0 out of 5)
      Anonymous - Town Of Tonawanda, NY March 14, 2017
    • "Rates...seem high....."

      Rating: (4.8 out of 5)
      Ronald - North Tonawanda, NY January 26, 2017
    • "The lady that manages the property was great. Always friendly and helpful."

      Rating: (5.0 out of 5)
      John - Buffalo, NY January 24, 2017
    • "I am a returning customer and was heartily welcomed"

      Rating: (5.0 out of 5)
      Kenneth - Tonawanda, NY January 17, 2017
    • "Only negative was the cost of contents insurance, I felt it was a bit high."

      Rating: (5.0 out of 5)
      Doug - Buffalo, NY December 23, 2016
    • "Associate was polite, responsive and informative."

      Rating: (5.0 out of 5)
      Janice - North Tonawanda, NY November 30, 2016
    • "Love you guys"

      Rating: (5.0 out of 5)
      Lee Ann - Buffalo, NY November 28, 2016
    • "Sheila cox makes everything so easy.she's our go to for storage.used this location 3 times now!"

      Rating: (5.0 out of 5)
      Jeff - Tonawanda, NY November 23, 2016
    • "Sheila and Kim are amazing people who work very hard to make sure everybody is happy and that everything goes smoothly. They keep the property very clean and organized. Any tenants I talk to are happy at the location and with Kim and Sheila and their help and positive attitude. "

      Rating: (5.0 out of 5)
      Anonymous - Toronto, ON October 24, 2016
    • "I would like access to a vacuum cleaner/shop vac. I cleaned my unit last month and was given a manual sweeper which didn't work very well. Also, the storage unit overhead doors need to be cleaned once in a while (wiped down, maybe twice a year) They're very dusty/dirty and many times when I visit my storage unit I am dressed for work. I have been wiping it down...but, that requires me to bring cleaning supplies and quite honestly I think that should be maintained by Uncle Bob's [Life Storage] [Life Storage]."

      Rating: (4.4 out of 5)
      Cynthia - Amherst, NY July 6, 2016
    • "This was my first experience with self storage and the whole process was made easier than I expected."

      Rating: (5.0 out of 5)
      Terrill - North Tonawanda, NY June 29, 2016
    • "Everything went smoothly so expectations were met "

      Rating: (4.5 out of 5)
      Vida - Bronx, NY June 28, 2016
    • "Customer service was110%!"

      Rating: (5.0 out of 5)
      Edward - Akron, NY June 27, 2016
    • "I had no issues and was treated well"

      Rating: (4.6 out of 5)
      daran - north tonawanda, NY May 27, 2016
    • "I love being a returning customer of Uncle Bob's [Life Storage] [Life Storage] Tonawanda NY location. I rated high marks and I really am that satisfied. "

      Rating: (5.0 out of 5)
      Roberta - Buffalo, NY April 29, 2016
    • "This survey needs to be changed to accommodate customers who never visit the office. In this age of taking care of business online and over the phone you should be asking questions about customer service over the phone and the quality of your website. Both of which have been excellent in my experience."

      Rating: (5.0 out of 5)
      Anonymous - Buffalo, NY April 27, 2016
    • "The sign up truck rental and moving process was handled very professionally. The agent was personable and answered all my questions to my satisfaction."

      Rating: (5.0 out of 5)
      Sue - Tonawanda, NY April 25, 2016
    • "I had a previous experience with Uncle Bob [Life Storage] [Life Storage] at Avon OHIO, that was okay, in Tonawanda it was outstanding!! great staff! "

      Rating: (5.0 out of 5)
      Bruna - Toronto, ON April 25, 2016
    • "Top notch service. "

      Rating: (5.0 out of 5)
      Matthew - Amherst, NY March 25, 2016
    • "climate controlled building was too warm for storing food products in the summer time. products like snack bars chocolate and non refrigerated orange juice."

      Rating: (5.0 out of 5)
      Anonymous - N. Tonawanda, NY October 27, 2015
    • "I wanted to move from a smaller unit to a larger unit and the associate was wonderful! The location on Youngs is clean and professional, and makes me feel safe even going late at night. Highly recommend this location and the staff there!!!"

      Rating: (5.0 out of 5)
      Elizabeth - Tonawanda, NY October 26, 2015
    • "The only thing i felt was wrong was that i moved my stuff out a week early and i didn't get any money back and they put it right back up for rental so if it got rented they'd be getting paid twice for same rental which is very unfair"

      Rating: (5.0 out of 5)
      Maurice - Niagara Falls, NY October 24, 2015
    • "Late fees are ridiculously expensive and the general rate was also very high"

      Rating: (2.3 out of 5)
      Ryan - Buffalo, NY September 23, 2015
    • "I have had items stored at Uncle Bob's [Life Storage] [Life Storage] for four years now and have been very satisfied. Sheila the manager is such a sweetheart. Thomas, who is no longer there, was also very kind and helpful. Thank you and keep up the great work! :) FYI:My store is located in Tonawanda, NY 521 Young Street)"

      Rating: (4.8 out of 5)
      Amy - Tonawanda, NY August 27, 2015
    • "It was my first time ever needing a storage facility; very happy with the advice and assistance given. Extremely happy with my experience. "

      Rating: (5.0 out of 5)
      Barbara - Tonawanda, NY August 23, 2015
    • "I did not originally plan to get a storage unit, but I had to when a living situation fell through. I was able to get a unit mid month, and on short notice. It was very helpful. "

      Rating: (4.8 out of 5)
      Jesse - Warwick, NY August 12, 2015
    • "Kim and Sheila help me to schedule the truck from another Uncle Bob's [Life Storage] [Life Storage] store and follow up the rental. Kim help my family to have a smooth moving. I am very grateful for Uncle Bob's [Life Storage] [Life Storage], Kima and Sheila for all your help.They went the extra mile to help"

      Rating: (5.0 out of 5)
      Ronald - Buffalo, NY August 10, 2015
    • "Premises are kept in good condition and always feel secure"

      Rating: (5.0 out of 5)
      Laura - Buffalo, NY July 30, 2015
    • "Very accommodating office but a little pricey for college student."

      Rating: (4.6 out of 5)
      Joseph - Roslyn Heights, NY July 24, 2015
    • "Sheila is the reason we returned"

      Rating: (5.0 out of 5)
      Jeff - Tonawanda, NY July 23, 2015
    • "Your staff was awesome very helpful and polite. We had to upgrade to a bigger unit and your staff was helpful and answered all our questions. We love that there are cameras watching and protecting the units its very reassuring. Specially when one of us is on the other-side of the country. Thank you all for being so helpful, polite and respectful. Hoping you have a wonderful day! Kiki and Phil"

      Rating: (5.0 out of 5)
      Philip - North Tonawanda, NY June 29, 2015
    • "Storage place was available even though I got it at last minute. "

      Rating: (4.8 out of 5)
      Jenny - Woodhaven, NY June 26, 2015
    • "The ladies answered all my questions with expertise and were so helpful. They looked up availability at other U Bobs locations, etc. Drove us around to show the options on the premises. Always the best!"

      Rating: (5.0 out of 5)
      Anonymous - Kenmore, NY June 26, 2015
    • " Both of the girls I dealt with were excellent. "

      Rating: (5.0 out of 5)
      Richard - Buffalo, NY June 26, 2015
    • "Sheila is always very helpful, remembers my name (although) not there very often. She's a great asset to your company! "

      Rating: (5.0 out of 5)
      Lynda - Tonawanda, NY June 17, 2015
    • "This survey is too long."

      Rating: (3.7 out of 5)
      Robert - Tonawanda, NY June 1, 2015
    • "very satisfied"

      Rating: (5.0 out of 5)
      Charles - Williamsville, NY April 28, 2015
    • "I am very impressed with the professionalism and courteousness of the staff and how they have helped me throughout some of the troubled times I have had since I have been a coustomer. I appreciate all they have done for me and my family."

      Rating: (4.8 out of 5)
      India - Tonawanda, NY April 28, 2015
    • "one time I visited the office in Whitehall, Ohio and I waited over 30 minutes for someone to come to the desk because they were off doing something else. Also I need information on how to have my storage unit belongings shipped via pod to another state"

      Rating: (3.9 out of 5)
      Sarah - Columbus, OH April 22, 2015
    • "there is only one storage company in my eyes...Uncle Bobs [Life Storage] [Life Storage] !!! the young street,Tonawanda NY facility has been very good to me and I have recommended friends and they to just love the cleanliness and professional friendly service... "

      Rating: (5.0 out of 5)
      Nancy - N. Tonawanda, NY March 27, 2015
    • "exceeded expectations of friendly knowledgeable, and helpfulness"

      Rating: (5.0 out of 5)
      John - East Amherst, NY March 21, 2015
    • "very clean and neat very convenient to my location no surprises when checking out will definitely use again if I have the need. thankyou GWA "

      Rating: (5.0 out of 5)
      Gerald - Tonawanda, NY February 26, 2015
    • "I would like to suggest a semi annual or more frequent "sale" day for customers to sell off items that they no longer need but are in storage. "

      Rating: (5.0 out of 5)
      Angela - Amherst, NY November 26, 2014
    • "Great experience every step. Thank you!"

      Rating: (5.0 out of 5)
      Sue Ellen - North Tonawanda, NY November 10, 2014

      Rating: (5.0 out of 5)
      Mary - N. Tonawanda, NY October 27, 2014
    • "I have to say shelia the manager was the nicest woman. a few times I was late with my payments and she was very nice about it!!! she is a keeper "

      Rating: (5.0 out of 5)
      Alicia - Buffalo, NY October 24, 2014
    • "Thank you for your help over the years, and for helping us to downsize when we were able."

      Rating: (4.8 out of 5)
      Lewis - Laredo, TX October 24, 2014
    • "I chose Uncle Bob's [Life Storage] [Life Storage] because it was close to my house and highly recommended in online reviews. They were right. Sheila is WONDERFUL, another young man also helped me who was very nice. I will recommend to anyone. One of my coworkers also stores there and is equally as pleased."

      Rating: (5.0 out of 5)
      Frances - N. Tonawanda, NY September 28, 2014
    • "Sheila was very helpful. Made the experiance quick and easy. Wasnt expecting that type of professionalism from a storage center. You are lucky to have someone so dedicated to helping customers and promoting Uncle Bob's [Life Storage] [Life Storage]. Top notch all around "

      Rating: (5.0 out of 5)
      Philip - Tonawanda, NY September 24, 2014
    • "You guys work with me When I couldn't pay on time.Thanks"

      Rating: (5.0 out of 5)
      Rosemarie - Brooklyn, NY September 23, 2014
    • "It was as enjoyable experience as this kind of thing can be."

      Rating: (4.9 out of 5)
      Carroll - Buffalo, NY August 30, 2014
    • "Staff very pleasant, knowlegable & efficient."

      Rating: (5.0 out of 5)
      Iris - Tonawanda, NY August 5, 2014
    • "Everyone was very nice the process went very smooth had a credit issue and it was resolved very quickly. Shelia and the gentleman that manage the place were great. Nice customer service"

      Rating: (5.0 out of 5)
      Carol - North Tonawanda, NY June 26, 2014
    • "I called your hot line first and the lady that directed me to Tonawanda was very nice and professional but when I got to the place one girl was playing a guitar and she had no interest in helping us but the guy was helpful"

      Rating: (3.5 out of 5)
      Rashawn - Buffalo, NY March 5, 2014
    • "previous experience with Uncle Bob's [Life Storage] [Life Storage]"

      Rating: (4.8 out of 5)
      Bob - North Tonawanda, NY March 2, 2014
    • "Love the fact that it's right in the neighborhood."

      Rating: (4.4 out of 5)
      Robin - Tonawanda, NY February 27, 2014
    • "Monthly cost for each unit could be a bit lower, but other than that no complaints!"

      Rating: (4.3 out of 5)
      Megan - Tonawanda, NY February 27, 2014
    • "The office staff at our facility is nothing short of awesome!! I have rarely dealt with people more willing to assist customers as this any environment. "

      Rating: (5.0 out of 5)
      Tim - Tonawanda, NY February 27, 2014
    • "Convenient location, easy service"

      Rating: (4.7 out of 5)
      William - Buffalo, NY February 25, 2014
    • "The staff at this location is top notch. We were dealing with some horribly troubling things that turned our lives upside down and your staff was so amazing to us. If we ever need storage again we know where to go!"

      Rating: (5.0 out of 5)
      Carolann - Tonawanda, NY February 23, 2014
    • "Sheila is awesome, She completely has been over backwards for me. I dealt with Public Storage years ago and you guys are so much better!"

      Rating: (5.0 out of 5)
      Jacqueline - Tonawanda, NY January 23, 2014
    • "It was very simple process. Associate was nice and explained everything to my satisfaction. "

      Rating: (4.2 out of 5)
      Carol - Tonawanda, NY January 11, 2014
    • "The lady who works in the Tonawanda facility in NY is so helpful!!!!"

      Rating: (5.0 out of 5)
      Kimberly - Del Rio, TX January 2, 2014
    • "The only complaint I have is the price. It's more than I really want to spend to store my stuff. Otherwise, it's just a storage space/company and it's hard to get excited about ratings."

      Rating: (3.8 out of 5)
      Donald - Tonawanda, NY December 23, 2013
    • "Keep up the good work."

      Rating: (4.8 out of 5)
      Jeanine - North Tonawanda, NY October 28, 2013
    • "Sheila was extremely helpful and I appreciated the express check out procedures."

      Rating: (5.0 out of 5)
      Kim - Highland Falls, NY September 26, 2013

    Location Features

    • Life Storage Store Climate Controlled Storage Units

      Climate Controlled storage spaces provide a temperature controlled environment for your belongings. These spaces keep your items cool in the summer and heated in the winter, and are ideal for protecting items such as wood, electronics, and plastic that can be damaged from temperature changes and extremes. Learn more about the benefits of climate controlled storage here.

    • Life Storage Store 24 Hour Access

      Even when our office is closed, you can access your space! This store offers 24 hour access. You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!

    • Life Storage Store Use our Moving Van or Truck Free with Storage Rental!

      When you rent storage, we'll rent you our moving van or truck for free! You receive 25 miles free as well. Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our free van and truck rental guide here.

    • Life Storage Store Surveillance Cameras

      Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.

    • Life Storage Store Fenced & Lighted

      Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.

    • Life Storage Store Boxes & Packing Supplies Sold Here

      This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.

    Serving Tonawanda

    Nature's always within reach in Tonawanda with Ellicott Creek and Ives Park nearby. If you're looking for a place to store all of your longboards and canoes in the off-season, Life Storage offers a variety of units. Enjoy the 24 hour lighted and gated access to your possessions as well as climate controlled storage unit options. We're located on Young Street between State Street and Cranbrook Road, just blocks from the Tonawanda skate park.

    ALSO SERVING COMMUNITIES OF: Buffalo, North Tonawanda, Kenmore