Self Storage Units in Albany, NY

"I had a great experience today. Although, when I walked in, a man was being quite rude to the manager. She handled herself very professionally, although he was being irrational. We've all seen the signs that construction would be starting. The letter makes it pretty obvious that it would potentially be an inconvenience. Other than him, I was heard with a smile and treated similarly."

"Christian is awesome. Very friendly and extremely helpful and laid back. He assisted in picking out a unit that best fit our needs without trying to get us to purchase one just for the money. He went above and beyond to assist in any way possible and answered any questions i had with patience. The prices are reasonable the place is clean didn't see and rodents, rodent droppings nothing. I would recommend this place to anyone looking for a clean, inexpensive unit with an extremely nice and professional manager. Wish I could give Christan 10 stars 🌟."

"Exceptionally friendly staff. The manager was truly helpful trying to work with us to make it easy for the move. The facility is also clean and very accessible and the prices are exceptionally reasonable considering the location, The staff and cleanliness."

"Christian is a great employee"

"I am posting this review in response to the one star review below. We have rented here 3 times because my child attends RPI. All of our experiences were during the construction phases and we have never had a bad experience it has been ongoing in phases since we started renting in Dec of 2020 . Yes you do have to buy a lock, insurance is up to you. Your homeowner's policy will cover it, you can decline it or buy it. We buy it because my homeowners deductible is $2500. Not worth it for at most $1000 of dorm stuff. We box everything up and honestly we haven't had a problem with the construction dust but we tightly box everything  and anything if it did get dusty would just be dusted off anyways. Yes hours are limited closing at 5pm on Saturday and closed Sunday. I literally just asked my Alexa the hours for Life Storage on River Street in Troy and she told me the hours.  I am in Chicago and I know the hours for this Troy NY location! When planning a trip to come here to be sure plan ahead and call the manager! The Manager is awesome and accommodating. I recommend them especially if you have a student at RPI or Union. Or live locally in Troy. The great news if the final phase of construction is almost over! I look forward to a continued relationship with them! I considered giving them one less star out of sadness that we can't rent here this time because of construction and the final phase we can't get in until the end of May. We need a spot at the beginning of May. But the mamager is trying to find a spot for us. So still a 5 star review."

"Christian Barrientos was a great help! When we needed extra time he obliged us when he was under no obligation to, he provided courteous, considerate, and professional service!"

"Very helpful and nice and professional nothing was left out I know what I need to know thank you"

"Friendly staff. Very helpful."

"Building is still under construction so at the moment units are basically sheds inside an old (historic) warehouse. If you're looking for an inexpensive place to store items this is a great place. The manager goes out of the way to help you and make sure you understand everything."

"My mom got a storage unit here and Christian was a huge help during the entire process! I would definitely recommend Life Storage!"

"I am new to renting storage and had a million questions. The on site manager was great, really patient with me and answered all my questions. the facility itself though could use some work- i actually passed it a few times when I was first trying to find the location- it looks like an old empty warehouse. great prices and great service though so I guess its worth it."

"Christian was very helpful. He explained the ongoing renovations to me but assured me my items would still be safe. Good prices!"

"Great customer service, always kind and accommodating"

"Manager was super helpful and move in was fast"

"Moving is an immensely hectic process especially during a pandemic. Christian put my mind at ease and really made the moving process such a hassle free experience."

"Christian is absolutely the best hands down!! He went above and beyond to help me while in the process of my move and was really nice. I can’t thank him enough for taking away some of my hassle while moving."