Customer Reviews - Life Storage #739, Delran
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We at Life Storage want to maintain the best storage facilities in Delran, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Delran (#739)
4.71 out of 5
based on 50 of our most recent Reviews
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5.0 out of 5
"It was a pleasure to deal with this firm. Everything went well."
March 23, 2018
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- Sherry from Moorestown, NJ
5.0 out of 5
"We still have one storage unit and are completely satisfied!"
January 23, 2018
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- Daniel from Edgewater Park, NJ
4.8 out of 5
"Not to much to add,but I will say that I was pleasantly surprised..Thank You"
August 27, 2017
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- Doug from Cinnaminson, NJ
5.0 out of 5
"I developed a strange sentimental attachment to my storage unit at this location. The location was always nice and clean, it was very easy to get in and out of, always felt secure, moving things in and out was a breeze, climate was well-maintained. The provided flatbeds was a nice touch. Staff was always nice. It was only when I moved out because I was moving away - that I realized how much I thought of this place as a piece of "home". Thanks for the years of great service Uncle Bobs/LifeStorage."
August 23, 2017
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- Endrieka from Willingboro, NJ
4.7 out of 5
"I am very pleased with the servive you provide. I feel safe knowing our property is well stored. "
July 27, 2017
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- Stacey from Moorestown, NJ
4.8 out of 5
"We have a unit for 6 years and never had any problems.
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June 23, 2017
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- Luis from Cinnaminson, NJ
4.7 out of 5
"Everyone I've met thus far has been very courteous as informative. They have also been compassionate. I am storing my family's stuff because we were homeless. The staff has been very kind and caring toward our situation. "
May 25, 2017
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- Carol from Cinnaminson, NJ
5.0 out of 5
"The staff were so friendly and helpful. The place was spotless."
April 28, 2017
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- Capri from Chesterfield, VA
4.8 out of 5
"The manager was excellent! Always had a solution and offered great suggestions. She was exceptional. "
February 24, 2017
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4.6 out of 5
"I cannot say enough good things about my experience and how helpful Marie was"
February 07, 2017
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- Wayne from Willingboro, NJ
5.0 out of 5
"Friendly, helpful and very polite. All of my needs were satisfied."
December 21, 2016
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5.0 out of 5
"Hands down the best storage facility in the area. Very clean units, climate controlled. Great experience overall. "
July 23, 2016
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- Kenneth from Riverside Township, NJ
4.3 out of 5
"Always nice...always considerate...always knowledgeable....and ALWAYS professional...."
July 23, 2016
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- Gloria from Cinnaminson, NJ
5.0 out of 5
"I am pleased that I do not have to worry about the things in my storage unit because everything is clean."
June 24, 2016
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5.0 out of 5
"Marie and her staff are awesome. I have rented a unit on two different occasions and they were always very nice and friendly and helpful. "
May 23, 2016
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- Bruce from Cinnaminson, NJ
4.4 out of 5
"You met our expectations. Only disappointment was there was not some form of a discount coupon for renting like other storage facilities offered"
May 19, 2016
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5.0 out of 5
"Very easy to move items into the unit, and to get in and out of the facility."
March 25, 2016
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5.0 out of 5
"No, Iam completely satisfied. Very clean facility. You have a great staff here in Delran NJ."
February 25, 2016
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4.5 out of 5
"Is there any discounts you could offer us? Marie, the manager is great! She should get a raise!"
January 25, 2016
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2.1 out of 5
"I dont understand why the manager charged me $116 in Nov & now $92 in Dec when I was put on auto pay when I signed up & then something happened on their end fix it I thought & then worked for 2 months & then Nov it didnt. Went in to get some stuff & there was a lock on my door. They made us pay even though it was there fault. Now I am still not on auto pay at their location & i got charged again. Now I signed up online. I hope it doesnt keep recurring. I like most people these are very limited time away from the office & family life. "
December 06, 2015
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3.4 out of 5
"The prices were on the high end.Never received any other discounted offers.But the location was fine."
November 24, 2015
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- Lori from Fairless Hills, PA
5.0 out of 5
"I had multiple storage units at the Delran location and your staff especially Marie Dixon were extremely helpful, understanding and always available for all of my needs. You should give Marie a raise, she works very hard to keep the place looking nice and is always available for anything that you need. You have an exceptional employee at this location, make sure she is rewarded for her hard work."
November 23, 2015
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- Sherilyn from Pennsauken, NJ
4.8 out of 5
"The service was quick and easy even from when I called for information on your storage service. Before I arrived at the office my space was already set up. Service was exceptionally fast. The customer service was very pleasant. I am totally satisfied with your company."
October 02, 2015
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5.0 out of 5
"all of my questions were answered ,I felt the sales rep was very informed."
August 28, 2015
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- LaQuan from Mt Laurel, NJ
5.0 out of 5
"I love Marie at the Delran, NJ location. Very sweet girl!"
August 28, 2015
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4.8 out of 5
"met explanations by performing the job expectations"
July 28, 2015
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4.6 out of 5
"The associate was pleasant, as well as the facility and grounds. The only issue was with the obligation to get insurance through a third party. I currently have renters insurance and have had it for three years. I believe that customers should be informed that they are to bring their insurance declaration prior to arriving to avoid unessecary fees. "
July 28, 2015
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5.0 out of 5
"Marie and Nicole are always very helpful and friendly no matter if I call them on the phone with a question or I come into the office to pay. They are a delight and part of the reason I stay with Uncle Bob's [Life Storage]. "
January 30, 2015
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- Christine from Cinnaminson, NJ
4.8 out of 5
"Although it's a little more expensive to store here, it's the cleanest & most comfortable storage I've ever seen. I've stored for the last 3 years with others and you guys have a working formula."
December 29, 2014
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- Michael from Cinnaminson, NJ
4.5 out of 5
"Both associates presented themselves and represented the company professionally, courteously and both addressed my issues and concerns thoroughly. The storefront as well as the storage areas elevator and stairwells were clean and well maintained. There was an issue with a broken exit gate that was explained to me and has since been addressed. "
November 26, 2014
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4.8 out of 5
"Reaching the keypad for entry was a bit difficult do to poles next to keypad box. Need to make that a little easier."
September 24, 2014
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5.0 out of 5
"the staff was very friendly and responsive whenever I would stop in the office, sometimes just to say hello. they got to know my name and I always got a wave when I would leave through the exit gate. I left only because I sold the car that I stored there---it was a very convenient and efficient facility. I would not hesitate to return if I need storage in the future."
August 23, 2014
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4.2 out of 5
"All of the locations I been in is always neat and clean. That is a Big Plus."
May 16, 2014
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- Jason from Willingboro, NJ
4.1 out of 5
"having more than 1 associate working at a time would bebig help. 1 associate makes it a long process if there is 2+ people waiting to get a unit"
May 03, 2014
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- Judith from Willingboro, NJ
5.0 out of 5
"We were very pleased with the storage facility and its personnel. No complaints and would recommend to others in need of storage.
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April 23, 2014
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- Dan from Medford Lakes, NJ
3.7 out of 5
"The exit gate has never been closed on any of my visits, not even when I was the only one there shortly before closing time."
March 26, 2014
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4.4 out of 5
"I checked other places,this was the cleanest and I like the layout of the facility. I also appears to be new, or well taken care of. Only complaint is the exit gate was damaged and inoperable upon moving in."
March 04, 2014
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4.6 out of 5
"Not that I can think of ...other then the fact I was happy when I received phone call letting me know i hadn't properly locked my unit...that made me very happy to know they check up on units for safe storage"
March 03, 2014
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5.0 out of 5
"Nicole is a huge asset to your company. From the day i inquired to every time i walk in and pay or call in, she always knows my name. Sometimes it is very busy and she handles it all with a real professional attitude. Cant say enough good things about your facility. Lou"
March 01, 2014
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4.9 out of 5
"The staff at the Delran facility has gone out of their way to assist me when I had a leak in my unit from construction installing the solar panels. They are always friendly & have a smile."
March 01, 2014
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4.6 out of 5
"Convenient; well lit; I would like to see a trash bin for small items and broken down boxes as items are removed. "
March 01, 2014
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- Joseph from Willingboro, NJ
5.0 out of 5
"You operation is 100% better than your competition. I have used other storages facilities in the past and your's is the best. I had a very positive experience with your staff whereby they called me to inform me that I forgot to lock my lock on my storage bin.
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February 28, 2014
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5.0 out of 5
"Everything was fine - I had two spaces and downsized to one when I didn't need the second. There was no problem on your part whatsoever, and I would commend you on your choice of staff - they're great!"
February 24, 2014
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- Marion from Riverside, NJ
5.0 out of 5
"the team is always willing to help
like my Uncle Bob's in NJ"
January 17, 2014
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5.0 out of 5
"Marie and Nicole are amazing! They always provide great customer service. They both go out of their way to help me. Thanks so much!!!"
January 05, 2014
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- Dean from Edgewater Park, NJ
5.0 out of 5
"The staff is friendly and willing to help under any circumstance. Very pleased with this location. "
December 31, 2013
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4.8 out of 5
"I liked the fact that I was receiving updates via the internet.
Will utilize Uncle Bob's again in a few months, in another part of the country.
I wish you had cheaper rates for outdoor storage of automobiles, say ~ $30-$35/month for an ordinary passenger car."
November 23, 2013
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- Michelle from Edgewater Pk, NJ
5.0 out of 5
"It was ideal for my circumstances. I will use again."
September 24, 2013
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5.0 out of 5
"I had a very positive experience with Uncle Bob's Storage. I told the people in the office that I was moving several miles away and that was the only reason to remove my items from the Uncle Bob's storage unit that I rented ."
September 23, 2013
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- Nicolantonio from Philadelphia, PA
4.8 out of 5
"Your storage facility and services are very clean and professional, "
August 29, 2013
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