Customer Reviews - Life Storage #729, Toms River
-
We at Life Storage want to maintain the best storage facilities in Toms River, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
-
- Overall Rating for Life Storage in Toms River (#729)
4.80 out of 5
based on 49 of our most recent Reviews
-
- Michael from Toms River, NJ
5.0 out of 5
"first of all, I found KELLY to be extremely pleasant, helpful, patient , we had purchased a motorhome , and we needed a place for storage , I had visited your other location on route 37 east , but no spaces were to be had , but the advisor stated , I may have another spot a few minutes away , she called, I went there, and I had the awesome pleasure of meeting Kelly, what a superb totally awesome person , she had me sold before I even signed the paperwork , she explained everything to me, when I came the next day with my fiancé betty , she even came out to met her and say hello ,all I could say is WOW , I she explained all to her as well , even betty said, life should be this easy
thank you KELLY , we sincerely thank you and I appreciate your help and guidiance"
June 18, 2019
-
- Danielle from Toms River, NJ
5.0 out of 5
"Kelly is awesome! Always friendly and very helpful. It's a pleasure to talk to her. No matter the question she is always willing to help."
June 10, 2019
-
5.0 out of 5
"Frances and Kelly have always exceeded my expecations."
November 17, 2018
-
4.8 out of 5
"The two women who run your facility on route 37 by mule road are a great asset to your company. They were more than polite and accomadating. people like that are hard to find.I liked everything during my two year use of your facility."
March 27, 2018
-
- Doris from Ocean Gate, NJ
5.0 out of 5
"Everything is wonderful! The Route 37 Toms River Facility is always well-lighted, very clean, I love the customer restroom, the staff are friendly and helpful and accommodating. I am very happy with Life Storage!"
March 03, 2018
-
- Linda from Manchester Township, NJ
5.0 out of 5
"VERY flexible with my move in date changes. Thank you. "
February 19, 2018
-
- Ronald from Lavallette, NJ
5.0 out of 5
"Attentive relaxed upbeat office staff. Walked me thru the process and offer free use of a truck if needed"
February 18, 2018
-
5.0 out of 5
"Kelly went out of her way to answer every question I had. I would recommend this storage facility, as well ad Kelly to all my friends."
August 26, 2017
-
- Patricia from Beachwood, NJ
5.0 out of 5
"Great job. Everything came out safely., just like it went in."
June 23, 2017
-
- Eileen from Toms River, NJ
5.0 out of 5
"Frances and Kelly are real "people people", you can tell they genuinely enjoy helping you. "
May 16, 2017
-
- Joseph from Toms River, NJ
4.1 out of 5
"pretty much as expected....no problems
everything moved nicely...."
March 29, 2017
-
4.9 out of 5
"The entire experience was GREAT ....the workers are awesome...so nice and helpful and know what they are doing...That's why I'm with this company as other places were cheaper..."
March 27, 2017
-
- Patricia from Toms River, NJ
4.8 out of 5
"Explained options and terms simply. Made payment options simple."
March 27, 2017
-
5.0 out of 5
"Staff was great Kelly was so helpful highly reccomend her and your co."
March 20, 2017
-
- Siegmund from Toms River, NJ
5.0 out of 5
"Everything worked out great from the time I initially stepped into the office until the time I filled my storage unit. I have had no problems or concerns with this storage facility. Everyone has been more than happy to answer any questions or concerns I may have. Thanks to all for some great service!"
December 30, 2016
-
- Arthur from Toms River, NJ
5.0 out of 5
"It was a pleasant experience as opposed to some other places that I talked to. I would definitely recommend your organization."
September 27, 2016
-
- Natalie from South River, NJ
5.0 out of 5
"Your people are amazing! This is my first move in over 30 years! I was so confused and nervous, Kelly even had to tell me what road I was on! They made this so easy for me!"
September 26, 2016
-
- Carol from Toms River, NJ
5.0 out of 5
"We have rented spaces twice and have always had a great relationship with the staff. "
August 25, 2016
-
- Karen from Toms River, NJ
5.0 out of 5
"Francis was extremely courteous, polite and helpful. After getting my unit had trouble setting up my account on line. I left a message at the office and Francis returned my call and helped me through the process. EXTERMELY, EXTREMELY satisfied. Thank you!!"
July 20, 2016
-
- Constance from Berlin, MD
5.0 out of 5
"My things have been in this storage facility for over a year now. I am very pleased with the overall experience. "
June 30, 2016
-
- Jeffrey from Beachwood, NJ
4.0 out of 5
"Even on a Sunday morning at 11 when you first opened, the lady at the front desk was more than happy to greet us with a smile. "
June 23, 2016
-
- Sheri from Toms River, NJ
5.0 out of 5
"Everything was easy and effortless, and I would use you again! "
May 25, 2016
-
- Shaaron from Toms River, NJ
5.0 out of 5
"Woman at desk was more than nice, more than helpful! Serviced us with a smile!"
April 13, 2016
-
- Linda from Toms River, NJ
4.6 out of 5
"I haven't been able to check into my storage for many reasons. I hope all is well since it's been almost 10 years that I have a unit. Thank you. sincerely, Linda Ramadan"
February 25, 2016
-
4.9 out of 5
"We like the addition of the automatic lights in the building instead of the self timer.
:)"
February 01, 2016
-
- Carla from Huntington Beach, CA
5.0 out of 5
"YES! Kelly and Jeremy are fine examples of great customer service employees!
ALWAYS friendly, willing to help, personable, knowledgeable, and makes me feel like family!!!
Your company is so fortunate to have these wonderful employees representing you. Please commend them accordingly!! They deserve it! Thank you for making the RIGHT choice in hiring them. I truly appreciate them!"
January 22, 2016
-
- Steven from Monroe Twp, NJ
4.6 out of 5
"1) I thought the use of the truck at the facility would be free when I ended my rental, it wasn't.
2) I didn't know I had to pay the final month's usage in full, I expected it to be prorated, It wasn't."
November 29, 2015
-
5.0 out of 5
"On my second trip to my unit...on move in day.....i found my key unable to open lock. I went into a panic, but the associate immediately helped me . "
October 27, 2015
-
- Arlene from Manchester, NJ
5.0 out of 5
"Just that it was convenient, great service etc. Should I need storage again I will definitely use Bob's - especially this location. "
October 27, 2015
-
- Michael from Toms River, NJ
4.9 out of 5
"EVERYTHING WAS MORE THAN SATISFACTORY! getting out onto hwy 37 is rough ,but that`s not your fault, I`m completely satisfied.Thank You."
October 27, 2015
-
- Margit from Toms River, NJ
5.0 out of 5
"Everything is satisfactory. Your staff wwas very helpful in helping us change the storage unit to a more convenient level when we arrived with our moving van during a huge rain storm. We will always be appreciative of that thoughtful gesture."
August 31, 2015
-
4.7 out of 5
"Used this location for almost 20 years, and was very pleased with my experience.
Now that I have retired, I am no longer in need of a storage unit."
August 26, 2015
-
- Dorothy from Middlesex, NJ
5.0 out of 5
"We enjoyed our stay and our items stayed dry and clean. It was nice."
July 23, 2015
-
- Christine from Toms River, NJ
5.0 out of 5
"Staff is excellent. Went out of their way to help!"
May 23, 2015
-
- Gregory from Toms River, NJ
4.8 out of 5
"Security was impressive and assuring my property was safe and not a nagging concern. The way I expected for my satisfaction."
April 23, 2015
-
- John from Island Heights, NJ
5.0 out of 5
"I have kept my equipment there since before uncle bobs took over. The staff particularly Kelly is great to deal with and is an asset to your company."
April 17, 2015
-
- Frederick from Toms River, NJ
5.0 out of 5
"Could not have been more Happy with my space,you were there whrn I needed a Hand.....Best ever...."
February 19, 2015
-
- Linda from Toms River, NJ
4.2 out of 5
"I am very satisfied and feel my belongings are safe and secure with the services provided with Uncle Bob's Self Storage. Staff is always genuinely adept in being very helpful, polite, and efficient. "
October 09, 2014
-
3.9 out of 5
"My only concern is that you do not allow us, the paying customers to use your dumpsters. That is very inconvenient as some people would like to go thru their storage units and disgard stuff not needed. Thatb being said, we now have to take it ourselves out however we can and take it home with us and throw it out. Not customer friendly in that respect. "
September 24, 2014
-
- Anthony from Toms River, NJ
3.4 out of 5
"There is a Problem with the entrance Gate, I find it open at night.
I open it with my code, but dose not close behind me.I am paying for the gated security."
September 24, 2014
-
- Stacy from Belews Creek, NC
5.0 out of 5
"I wish there was a way it could be a little cheaper.
"
August 29, 2014
-
- William from Toms River, NJ
4.1 out of 5
"My room is located on the ground level, but there's a small step up which made loading the room up very difficult. A ramp is needed or something."
June 28, 2014
-
- Louis from W. Milford, NJ
4.5 out of 5
"A lot of leaves and dust blow into bin and we have mice"
June 26, 2014
-
- Robert from Toms River, NJ
5.0 out of 5
"I have been so pleased with your facility because you have helped me in every way possible. It is nice to know that there are still people out there that care about other people, and you are so close to my house. Thank you very much for careing."
March 26, 2014
-
- Catherine from Providence, KY
4.7 out of 5
"Most of my contact is by phone, but I am always treated with respect.everyone is always helpful and pleasant. "
March 18, 2014
-
- Robert from Toms River, NJ
5.0 out of 5
" Kelly was a great help in choosing my storage areas and did everything possible to take care of me. Thank you very much."
March 03, 2014
-
- Gerard from Toms River, NJ
4.3 out of 5
"My only issue was that during a recent warm-spell the inside of my storage unit was wet due to condensation from the cold metal of the structure and rapidly warming air. Otherwise, all has been perfect."
March 01, 2014
-
5.0 out of 5
"love it and have already started recommending Uncle Bob's to others. If I ever need a storage facility again it will only be Uncle Bob's from here on! Thank you again."
November 26, 2013
-
5.0 out of 5
"I was totally impressed with the staff and their willingness to make my stay a pleasant one"
October 24, 2013
Life Storage
Other Companies*
Rent Now! 
Space Estimator