Customer Reviews - Life Storage #443, Toms River
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We at Life Storage want to maintain the best storage facilities in Toms River, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Toms River (#443)
4.85 out of 5
based on 39 of our most recent Reviews
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- Eileen from Toms River, N. J.
5.0 out of 5
"Everyone is so pleasant and helpful. Place is so clean. So glad I choose to come here to put my possessions for couple of months."
March 20, 2019
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5.0 out of 5
"Very friendly and very helpful to all my needs and questions."
January 16, 2019
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- Brandi from Keansburg, NJ
5.0 out of 5
"Fran from this store was phenomenal . I couldn't ask for better service. Fran went above and beyond my needs she was truly amazing. I cant remmeber the last time I encountered someone who was so good at there job and took pride in what they did. I hope to use you guys again the future , I am beyond satisfied with your service. Thank you so much for all your help , moving is stressful enough but Fran made it so much easier on us. I cant say thank you enough!"
October 19, 2018
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- Michelle from Whiting, NJ
5.0 out of 5
"Donna,Gail, and Jan were professional, friendly and a delight to interact with. Always willing to assist or answer any questions. Thank you!"
May 23, 2018
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- Mitchell from Whiting, NJ
4.8 out of 5
"Having the Auto Pay Program works so well for me during my travels!"
April 29, 2018
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- Colleen from Middletown, NJ
5.0 out of 5
"I had never heard of this company but you were so,fearful, always making sure grounds & area clean, safe and very helpful. Would highly recommend.
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February 23, 2018
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- Diana from Toms River, NJ
5.0 out of 5
"The 2 girls in the office were very friendly and helpful and made us feel very comfortable.
I would recommend this place to everyone."
December 28, 2017
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5.0 out of 5
"Courteous and professional from the moment I stepped into office"
November 28, 2017
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- Robert from Toms River, N.J.
5.0 out of 5
"The two ladies who run the location were very wonderful. i would recommend this location."
October 30, 2017
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- Joyce from Toms River, NJ
5.0 out of 5
"It was an easy process renting the unit. We got the size we wanted and the staff was cheerful and happy to help us. And they remembered us when we stopped back to ask a question about 2 weeks later. Wonderful
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March 23, 2017
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4.8 out of 5
"Was very appreciative that Donna kept looking for the larger space we needed till one became available. Both Donna and Gail are extremely friendly and professional. We are always happy to see them."
March 02, 2017
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- Paula from Toms River, NJ
5.0 out of 5
"I felt like we were longtime neighbors from the friendly way I was welcomed "
November 29, 2016
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- Carolyn from Toms River, NJ
5.0 out of 5
"I thought the rates were a little high otherwise I am completely satified"
September 19, 2016
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5.0 out of 5
"I was tired and frazzled the day I rented, the staff was patient and helpful. "
August 26, 2016
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- Eugene from Toms River, NJ
5.0 out of 5
"Out of ALL the storage facilities I have used from California to New Jersey yours has got to be the best of all.Your rates are a little higher than most but you get what you pay for. I have used this facility in the past and never had a problem. Your store is the best from coast to coast."
June 28, 2016
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- Odette from Toms River, NJ
5.0 out of 5
"Donna and Gail were so welcoming they made our stressful situation much less painful. Would recommend this location to anyone with a need. "
June 28, 2016
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- Carmine from Toms River, NJ
5.0 out of 5
"I didn't want to store and had negative expectations. I left feeling I had done the right thing, feeling positive about my decision."
June 28, 2016
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- Geraldine from Toms River, NJ
5.0 out of 5
"the women working at the storage are were extremely wonderful the best I have meet."
April 23, 2016
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5.0 out of 5
"You made me feel comfortable, explained everything and answered all of my questions."
March 07, 2016
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- Susan from Toms River, NJ
5.0 out of 5
"It was a little expensive but the quality justified the extra cost"
January 23, 2016
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- Kenneth from Toms River, NJ
4.4 out of 5
"There was a slight drop coming off the concrete walk onto the asphalt, which almost causes items to fall off the cart. There is too much of an incline to the parking lot outside of side door; cart would roll away or strike car if left unchecked. "
November 24, 2015
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2.8 out of 5
"Uncle Bob's is very well maintained. My problem is with the free truck rental. It wasn't available when I moved in due to Uncle Bob's problem with registering their truck, although it was on the premises. I was told I would be entitled to the free rental when it's available or go to U-haul and Uncle Bob [Life Storage] will reimburse me $20. U-Haul had no vehicles available and I might add $20 doesn't cover a rental."
September 24, 2015
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4.5 out of 5
"I was quite pleased with just about everything except I would like to be able to load and unload my storables in an out-of-the weather area, which I found at a previous storage facility."
September 19, 2015
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5.0 out of 5
"Heather, Donna and Gail were extremely helpful,polite and knowledgable. They went out of their way to help me and dealing with Uncle Bob's [Life Storage] was a great experience so far."
August 29, 2015
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- Abram from Manchester, NJ
5.0 out of 5
"The process was easy to undrstand and there was a comfortable learning curve to the use of Uncle Bob's facility "
August 28, 2015
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5.0 out of 5
"No additional comments just thank for keeping my stuff safe"
August 28, 2015
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- Frederick A. from Cresskill, NJ
5.0 out of 5
"Your staff demonstrate a genuine interest in helping in any way possible."
July 29, 2015
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- Anthony from Manchester, NJ
5.0 out of 5
"I received or was offered, all of the information I thought I might receive, and then some. I also found it to be a great convenience that locks were sold right there. "
July 28, 2015
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- Claire from Toms River, NJ
4.8 out of 5
"You were local for us and helped with a storage problem from too much stuff we acquired over the years."
July 23, 2015
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4.4 out of 5
"I was not happy to have to pay for insurance on my property. I was never told to bring proof of insurance and of course, my homeowners policy was already packed in the unit!
Also, think there should be some way to remove some garbage -- ie tape strips, plastic bags etc."
June 28, 2015
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- Lynne from Toms River, NJ
4.8 out of 5
"I like our storage unit. I wish the prices were lower, but understand that they are comperable with other storage facilities"
June 26, 2015
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5.0 out of 5
"Very smooth transaction, helpful employee offered several sizes of units to visualize size properly."
November 26, 2014
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- Margaret from Matawan, NJ
5.0 out of 5
"The manager was very helpful and made me feel that this is a good place to keep my possessions. The building is in great condition. There is good lighting and everything is clean."
October 28, 2014
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- Allison H. from New York, NY
5.0 out of 5
"All of your employees have always treated me very respectfully and professionally, and have "gone the extra mile" to help when needed!"
August 28, 2014
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4.8 out of 5
"The only problem I had was the sensor light in the hallway by my unit NEVER work right since day one.
Over all everything else was great.
Thanks"
May 23, 2014
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- Camille from Toms River, NJ
5.0 out of 5
"Uncle Bob's storage is by far the best storage partly because it is kept clean and secure but mostly because Pete and Edith are courteous and tend to my questions and needs. They are definitely an asset to your company. "
April 06, 2014
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- Salvatore A. from Manchester, NJ
5.0 out of 5
"We've had this storage unit for several years and plan on keeping it for several more.
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March 10, 2014
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- Thomas J. from Toms River, NJ
4.0 out of 5
"My husband and I have always been greeted proptly. The storage center is always neat and clean. Easily accessable both adding or removing storage items."
March 02, 2014
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- Joan A. from Toms River, NJ
5.0 out of 5
"Keep up the good work. I know if I have a question your staff always is available to help. Thank you."
February 28, 2014
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