Self Storage Units near Fairmount in Newark, NJ 07107

"Great service and very friendly staff"

"Dalia was so professional and she knew her stuff very well. I will be back to do the rental at this facility since the customer service was phenomenal."

"Thank you so much Anissa for assisting me tonight ! I had the access hours confused and she really helped me out a lot tonight ! Thank you for the great customer service !!!"

"Karina helped me and she was excellent!"

"Came into the establishment to move some things into my unit and had the honor of speaking with Karina (Sorry if I misspelled it!) at the desk. She was very nice and kind and also helpful."

"My visit was great and the employee Karina was the best ever."

"Very friendly & helpful ."

"Clean, secure, and with multiple floors and different sizes. This storage place is definitely one I recommend."

"These women were amazing. So friendly. Deja and dalia. Customer service at its best."

"Amazing place with amazing people. I was trying to move & I wasn't concrete on the time because there was so much going on the staff at life storage really was helpful and that's something I would never forget. They have alot of space and it's secure."

"This place is ridiculous Ladeja is always the only one there doing a million things by her self with no help.. Please get that young lady some help, it's not fair that she's always there alone.. appreciate the ones who want to work not take advantage."

"I’m here future she just don’t know it yet"

"Very satisfied with deja customer service. Very helpful and respectful. And knows her stuff."

"Ladeja was very kind and helpful when assisting me with information about a space. Customer service was great and I will definitely come back"

"Some times they never on time to open at the hours they say they open but closes earlier then the time they suppose to close .and it’s this one black employee that has an attitude all the time and they just jump $30 more .They didn’t gradually increase like $10 one year another $10 the following year they just jumped to $30 and it’s almost been a year sense I had the unit"

"Spoke with Destiny and she helped me find the perfect space size will definitely recommend others to come here . Awesome customer service at this location"

"Very clean storage.... I'm very impressed"

"This place has the worst business hours as a user of this facility it is uber frustrating. The time listed online is only for the office hours to accept payment. Ohhhh you will stay open to receive a payment but not for us to actually use your storage space. The hours are when people are at work which makes nooooo sense."

"Amazing staff & customer service, all very nice and good to deal with. Extremely helpful and i had a great experience !!"

"Dalia is the best.... A++++"

"Great customer service . I will come back to store my items here"

"Dalia was so Friendly and gave us great customer service. All responses were prompt and professional. We will be storing our items in this location. Also the property is kept very clean."

"Clean and spacious, but not open 24 hours."

"Amazing customer service!"

"Great customer service, especially Dalia."

"First time here and Monique was knowledgeable and informational the unit was clean and quiet I would highly recommend this place"

"Amazing service!! Thanks for making this painless!!!"

"Very helpful and clean facility"

"The staff at this site gave the best customer service,, especially miss malave awesome....."

"The person who helped me was great and patient"

"It's clean 😀 easy"

"Wonderful service, Dalia was so helpful and kind and knew what I needed when it came to storing some furniture."

"It's nice just cost to much"

"The workers cut off my lock and went in my storage unit!!"

"Great clean place and hard working people I recommend this place to anyone"

"Es buen sitio tatran a la gente con respeto y los precios son bien comodos si te pasas de un mes sin pagar no te molestan lo recoiendo"

"Excellent Staff Professionalism 👌"

"Great storage facility in Newark. Gated facility with set hours on when you can get access into the units. The facility is very clean and taken care of. The units are nice as well. The only downfall is there is only one level you can drive your car in with two lanes: one to park and one to exit. So during busy peaks it’s hard to find a spot to park your car without having to block the exit lane which can be a pain to have to repark"

"The young lady that helped me out was very courteous, and she explained everything very well, I will recommend to friends that are looking for storage"

"Used to be good! I was a customer since it opened in 2016. It used to be well run and SO clean. I never saw any signs of bugs or mice. Over the summer, it changed from Extra Space to Life Storage. Last week I went to my unit and it was covered in mouse poop. I'm not talking one or two sightings, I'm talking a village of mice. Like someone had thrown a bag of black rice all over my stuff. I don't know what happened to this place, but it's gone totally down hill. Yesterday, I had movers get me out of that place. We moved my unit and my parents unit and both units were covered with mouse droppings. Their answer? People must be bringing in food. Yeah okay. After 5 years, suddenly people are bringing in food. More likely, this place isn't being managed well anymore. Definitely do NOT use this place!!"

"Dalia was extremely helpful and very understanding . I am definitely coming back to do my rental at this location."

"I was late not even 5 days charged me $30 told representative I would be there 5 mins to make payment because all the hidden Fees to make a payment so I would make it in person without any fee and get here she looks the doors and put be back at 2:55pm. Knowing I can’t get in the office or my storage unit. I can’t with office after they just converted from extra space to life space without your consent"

"Poor customer service skills and lack of professionalism from the site manager. Inability to listen to customer's concern is unethical. All she was saying was "there's nothing we can do". I was charged late fees despite I submitted my CC info and requested for automatic deduction. I was out of the country so they couldn't reach me via phone, and they did not send an email. It's good to try to have empathy with customers and not just after their money. Please step up. Thanks"

"Great customer service will definitely recommend friends to this location."

"Best customer service ever"

"Good but storage units prices are way to high can't wait to get my stuff from out of there I can't afford it."

"Very helpful"

"50 Gould Ave in Newark….do not store your items here. This was previously an Extra Space Storage and now that it is Life Storage, I cannot get access to my unit. I paid a 600.00 bill two weeks ago, but they clipped my lock and when I went to buy a new one I could not get access to the unit because I had my employee ID and the card I use to pay for the unit. I never had to show ID before and I can’t find my state ID…. I really really hate these people. I just want to get my items out."

"I must take time to compliment the professional and proficient front desk staff at this facility... Facilities also very clean and safe... Thank you for treating me like you care..."

"Terrible they sold the place and raised the prices without telling anyone it's an awful awful awful company."

"This location is everything!!! Best service ever."

"Amazing service thank u !!!"

"Amazing service/staff"

"Very good"

"I have nothing but wonderful things to say about this facility! Anne made my first time using a storage unit a breeze and is always available to answer and questions or concerns I may have. Do yourself a favor and select this location!"

"Delt with them months , however unloading sucks no consideration for others."

"Ann is a super worker"

"Great service Ann is a peach"

"Ann is great! I moved from one unit to another for a lesser monthly rent and the facility was extremely helpful and accommodating,"