Storage Units near Fairmount in Newark, NJ 07107

"Used to be good! I was a customer since it opened in 2016. It used to be well run and SO clean. I never saw any signs of bugs or mice. Over the summer, it changed from Extra Space to Life Storage. Last week I went to my unit and it was covered in mouse poop. I'm not talking one or two sightings, I'm talking a village of mice. Like someone had thrown a bag of black rice all over my stuff. I don't know what happened to this place, but it's gone totally down hill. Yesterday, I had movers get me out of that place. We moved my unit and my parents unit and both units were covered with mouse droppings. Their answer? People must be bringing in food. Yeah okay. After 5 years, suddenly people are bringing in food. More likely, this place isn't being managed well anymore. Definitely do NOT use this place!!"

"Dalia was extremely helpful and very understanding . I am definitely coming back to do my rental at this location."

"I was late not even 5 days charged me $30 told representative I would be there 5 mins to make payment because all the hidden Fees to make a payment so I would make it in person without any fee and get here she looks the doors and put be back at 2:55pm. Knowing I can’t get in the office or my storage unit. I can’t with office after they just converted from extra space to life space without your consent"

"Poor customer service skills and lack of professionalism from the site manager. Inability to listen to customer's concern is unethical. All she was saying was "there's nothing we can do". I was charged late fees despite I submitted my CC info and requested for automatic deduction. I was out of the country so they couldn't reach me via phone, and they did not send an email. It's good to try to have empathy with customers and not just after their money. Please step up. Thanks"

"Great customer service will definitely recommend friends to this location."

"Best customer service ever"

"Good but storage units prices are way to high can't wait to get my stuff from out of there I can't afford it."

"Very helpful"

"50 Gould Ave in Newark….do not store your items here. This was previously an Extra Space Storage and now that it is Life Storage, I cannot get access to my unit. I paid a 600.00 bill two weeks ago, but they clipped my lock and when I went to buy a new one I could not get access to the unit because I had my employee ID and the card I use to pay for the unit. I never had to show ID before and I can’t find my state ID…. I really really hate these people. I just want to get my items out."

"I must take time to compliment the professional and proficient front desk staff at this facility... Facilities also very clean and safe... Thank you for treating me like you care..."

"Terrible they sold the place and raised the prices without telling anyone it's an awful awful awful company."

"This location is everything!!! Best service ever."

"Amazing service thank u !!!"

"Amazing service/staff"

"Very good"

"I have nothing but wonderful things to say about this facility! Anne made my first time using a storage unit a breeze and is always available to answer and questions or concerns I may have. Do yourself a favor and select this location!"

"Delt with them months , however unloading sucks no consideration for others."

"Ann is a super worker"

"Great service Ann is a peach"

"Ann is great! I moved from one unit to another for a lesser monthly rent and the facility was extremely helpful and accommodating,"