Self Storage Facility near Springfield Township in Mountainside, NJ 07092

"Brena was awesome, kind, and helpful. Look forward to doing more business with her at life storage."

"I recently had the pleasure of interacting with Robert during my visit to LS. From the moment I stepped into the store, Robert's outstanding customer service and remarkable multitasking abilities left a lasting impression on exceptional First and foremost, I was struck by Robert's genuine kindness and approachability. He greeted me with a warm smile and made me feel instantly welcome. Despite managing multiple tasks and attending to numerous customers, he remained composed and attentive throughout my entire experience. His ability to balance efficiency with personalized service is truly commendable. One of the things that impressed me the most was Robert's exceptional skill in managing multiple tasks simultaneously. Despite the store being quite busy, he effortlessly juggled various responsibilities, never missing a beat. It was truly impressive to witness his ability to handle several customers' needs efficiently and effectively, without compromising the quality of service provided. Moreover, Robert consistently displayed patience and professionalism in all his interactions. He listened attentively to my questions, took the time to understand my requirements, and offered thoughtful recommendations. His attention to detail and willingness to go the extra mile to ensure customer satisfaction were truly remarkable. Not only did Robert excel in customer service, but he also exhibited exceptional transactional skills. His knowledge of the company's products and services was extensive, and he effortlessly guided me through the entire purchasing process. He patiently explained all the necessary details, making the transaction smooth and hassle-free. In conclusion, my experience with Robert at life storage was nothing short of outstanding. His customer service, kindness, and remarkable multitasking abilities set the bar high for what excellent service should be. If you're looking for a knowledgeable, efficient, and friendly professional, Robert is your go-to person! I would highly recommend Robert and specifically commend Robert for his exceptional service. Kudos to him for making my visit a truly memorable one. I will definitely be returning and recommend to my friends and family. Thank you, Robert, for your dedication and for going above and beyond to provide an exceptional customer experience! Sincerely, Joe Avila"

"Good service"

"Robert is very efficient and great emotional support!!"

"Robert Cuevas was absolutely outstanding in helping me to resolve my problem, Excellent service."

"Awesome customer service"

"Excellent - clean, safe, and convenient. Managers are courteous and helpful."

"Brena and Robert were amazing very professional and helpful. Nice facility with an awesome staff, hands down the best storage facility."

"Amazing customer service from viewing and selecting the unit. As well as an issue I had with a lock. Handled everything quickly and professionally."

"Robert is great! Very helpful"

"Thanks for everything Robert and Brena"

"Best customer service in this area"

"Great customer service and such and an easy process. Robert was super helpful and gave me all the necessary information! Very happy!"

"Wonderful customer service and such a delightful staff!!! Always a smile on their face!"

"Outstanding help. Thank you"

"Brena is a pleasure to work with!!!"

"Met with Robert for move in and he was excellent! Great experience!"

"It was a very pleasant experience. Thank you."

"Easy to get started, easy to leave when I no longer needed it. Access worked all the time."

"Robert was awesome throughout the whole process of vacating the space. Would highly recommend Robert for anyone looking for a place to store thier stuff!"

"Robert was extremely helpful with information on getting and locating a larger storage space at a great price, the space was across the hall from my current space making the move easier!"

"Friendly staff, clean spacious storage units. Excellent security. Bri and staff go the extra mile to assist customers."

"Robert was very accommodating and showed and explained everything about the unit and the company's policies . Thanks Robert"

"Quick prompt service I called them up they call me back in 5 minutes they're ready when I got here can't beat that with it back"

"Robert was thorough, patient and efficient."

"I would highly recommend Lifestorage. Robert in the office was pleasant and made it an easy process."

"Awesome experience with Robert! He helped me choose the right unit as my initial reservation was a bit too small, and took the time to visit every possible option with me to find a taller unit so I could fit a shelf in."

"Fantastic service by Robert. Super professional. Place is immaculate. First time using storage facility and made it a great experience. Thank you"

"Here at Life Storage. Robert has gone above and beyond what I could have happened. He showed me many different units because I wasn’t sure what I wanted and at the price. He was so patient with me and explained everything in great detail. He helped me tremendously!! Definitely above and beyond service!! Super Clean Facility with easy access to my unit!! Highly recommend Life Storage and working with Robert!! Thank You So Much Robert!!"

"Excellent helpful service from Robert dealing with a complex unit matter. Efficient and competent treatment at every moment."

"Robert was a great help today!"

"Very good customer services. I Recommended Robert services. Thank you."

"Robert was helpful, thorough and courteous"

"Wow.. what an easy experience thanks to Robert! He was professional, very detailed and most importantly friendly. Five star service from the word go!"

"Robert was very informative very professional and helped me through the process from start to finish"

"Robert was great!! Very patient with all our questions!"

"Very professional and helpful"

"Robert is amazing And he was very helpful and considerate"

"Brena is very prompt when responding to complaints. She thoroughly explains things and she is very helpful."

"Robert was very helpful and knowledgeable and made our move very easy. Facility is very clean!"

"Everything is clean and well taken care of. The staff has been helpful :)"

"Great facility, great price. Robert was especially helpful when we closed out our space because we no longer needed it. Highly recommend."

"Amazing service and extremely clean facility!"

"Great customer service. Made the process very smooth."

"Very helpful kind and fast Robert helped me and was fast and courteous!"

"this is a good place to store your stuff and been happy with their service. robert was helpful when i had to vacate my space. thank you."

"Love this place staff is the best!"

"Robert was very helpful and took his time explaining all in detail - I would recommend Life Storage if you are looking for a clean facility with great customer service!"

"Robert is excellent and amazing to work with."

"This is a beautiful new facility. Robert was extremely helpful on an otherwise stressful moving day. Thank you!"

"Met Robert today at facility very great employee and knowledgeable about storage. Gave great information about location and helped me out a ton."

"Great move in experience. Did everything online... they left the lock in the unit so I was able to retrieve after hours. Even left a letter opener to make opening the lock easier. Received a welcome call... never had such excellent customer service from a storage place before."

"Very good service and friendly staff👍 Thx Robert."

"Brenda and Robert were great to deal with. Facility is nice and clean and we moved everything in smoothly. Thanks!"

"Facility is spotless.Robert is very helpful and on top of it Robert Cuevas is a keeper! Thanks for having people like him. Terri"

"The representative, Brenda Coleman, was excellent. She was so patient and caring about my needs. Loved the experience"

"Robert was my sales person and was very helpful. He showed me the space and answered all my questions. He was very professional."

"Robert did an outstanding job in helping us set up a new rental unit. 10/10 customer service from him"

"Had a great experience with Robert! Very helpful and fast."

"Clean facility and easy to navigate through the property. Robert Cuevas was very thorough and detailed everything perfectly. Took his time to make sure I understood all the paperwork and didn't pressure the sale at all. Great job overall!"

"Robert Cuevas was fantastic, thorough, and pleasant."

"Was a pleasure to meet Robert in person because over the phone was very polite and informative. He had good customer service and displayed concern for our needs. I was very impressed with him and the the facility."

"Excellent customer service. Rob Cuevas did an outstanding job assisting me. Would highly recommend."

"Rob was great and very detailed ! Step by step directions and great customer service!"

"Muy amigable y amable personal Ubicación en ruta primaria"

"Brenda and Robert are excellent workers. Always willing to help me in any situation."

"Brena was an absolute angel. Thank you for your assistance and wonderful customer service."

"Was very pleasant and clean. It's so nice to know you can find Good Vibes when you enter a place. People that Love to help people."

"Fast and convenient location and service. Brena, the store manager, is very helpful and a pleasure to deal with."

"Brena and the team are great."

"So great. Brena Coleman was so awesome. Can't recommend them highly enough!!"

"Great Service. Brena Coleman was awesome. So helpful and nice to work with. Can't recommend them highly enough!"

"It was great"

"Easy fast and great facility."

"The people at the office were super nice, explained everything regarding the use of the truck . I definitely recommend this company for the truck deal if you are moving."

"Fantastic service. Mae was lovely and helped us set up our truck rental as soon as we were done."

"Mae, was very helpful with setting up my new storage unit. She was super nice and accommodating with whatever we needed."

"Brena Coleman gave me the best experience renting a storage truck. She definitely deserves a raise iwould say."

"Easy pick up and drop off service. Desk help was friendly and pleasant. Free truck rental with storage unit was helpful"

"Excellent customer service. I’ve some terrible experiences in the past but my experience at Life Storage was excellent! I will definitely be back!"

"Very helpful and made the process very smooth! Give her a raise!!"

"Friendly, caring staff. May is always very helpful! Very clean."

"Personalized friendly service. Very informative and punctual."

"Mae is AMAZING!! Thank you for all your help!!"

"Brena is fantastic. Super polite, helpful and patient. Highly recommend!"

"Great service brena is awesome. Thank you for tour service."

"Mae was very pleasant to deal with and explained the whole process. Thank you!"

"Mae was great to work with while getting my new storage unit. Excellent customer service! Highly recommend Life Storage!"

"Mae provided a more than helpful rental experience and worked hard to find the best deal to suit my storage needs. I've been a customer here previously also and always return thanks to Mae!"

"The staff here are wonderful. May is a charm to work with. She made sure all my questions were answered and even took the time to show me the space before anything was signed! Truly a great rental experience."

"The location is easily accessible, the company is organized, neat and safe. My properties were well secured from damage from weather and creatures. And i had access to equipment with no additional charges. You are tbe best."

"Mae is absolutely fantastic! Very kind and helpful. She makes the moving out process very easy. We’re lucky to have her as a resource! Will definitely use life storage mountainside again."

"Mae Burke is a true pleasure and wonderful person- she deserves a raise!!"

"Absolutely incredible experience with Mae at Life Storage! She went above and beyond to ensure I had the best possible experience. I highly recommend this storage location mainly due to the amazing service that Mae provides her customers. If I could give more than 5 stars I would!"

"Mae Burke was very professional, efficient, friendly, informative and helpful. She walked me through the facility and explained everything. Thank you so much Mae!"

"From start to finish we have never had an easier moving/ storage experience. We were able to borrow a moving truck for free and move our family room stuff to the storage unit. Very similar prices to everyone around. Mae was the best customer service rep we have ever felt with. Will definitely be recommending to other and will be back. Thank you!"

"We stopped in to rent a storage unit and worked with Mae Burke who was so friendly and helpful! The facility is clean and easy to use."

"LIFE STORAGE ON ROUTE 22 EAST IS WONDERFUL. WE WORKED WITH MAE BURKE WHO MADE THE EXPERIENCE SEAMLESS AND SO EASY! THANK YOU MAE AND LIFE STORAGE."

"Ms. Ma and Lewis were great!! I will recommend this facility to all my friends. Thanks for all the help!!"

"Highly recommended! Mae was very helpful and patient with our move-in. Thanks again!"

"Quick and painless! Awesome service!"

"Mae is wonderful and answered all of my questions."

"Mae was FANTASTIC!!!"

"Mae was great. Quick and efficient process"

"Mae gave great service, knowledgeable & friendly! Was a breeze to rent our unit."

"Turned off when I got to a familiar location. Sometimes I’m my own GPS"

"Mae offered to walk me through some units to get a better idea of size before renting. After asking what type of items I had she recommended a better size and was able to get me exactly what I needed when I needed. Highly recommend calling Mae for all storage needs."

"Mae at the front desk is so kind and friendly. Would highly recommend."

"Martha was very friendly and helpful, I had ordered the wrong size unit but she was able to help me out, showing me several units and juggling the online offer that I had signed up for."

"Mae was lovely, informative and kind!"

"Martha in the Mountainside location was a great help to us after an unfortunate situation with a different location. She was able to resolve the situation promptly when the other the other location never got back to us. I would highly recommend Martha in the Mountainside location. Wayne & Sharon Steele"

"They will rise the price untill you move out. Then they will put you into collections for rent after you moved out. It will hit your credit and will cost 2000$ of unfair collections practices. Your stuff will be moldy for the unit. And will be better off burning the stuff and never ever putting your stuff into storage. Scum and not worth ever doing business with them."

"I was quickly contacted by the associate(Mae) at Life Storage after reserving a unit online. She was very helpful in showing me two different size units to best fit my needs. Facility is clean and appears well maintained, carts available to help move items from your car/truck to the unit."

"Great customer service! Mae was so friendly and helpful, she helped me work out a space that I needed for a large narrow piece that had to fit. A great experience, very courteous, professional and efficient!"

"Excellent customer service and very affordable."

"Great staff"

"mae is the most pleasant person, welcomes you with a smile. Martha rented me a second space and is was fast and easy. Thank you ladies for all your help. I would recommend Lifestorage to all my family and friends."

"I have been renting out a locker unit for nearly a year and I cannot really think of anything that should/must be complained about. The front desk staff has always been kind and courteous and they make the rental process flow smoothly. The property consists of a one-way entrance and exit right on US-22 just down the street from the Spanish Tavern if you're heading East. The office space is off to the left when you enter and a tiny, 8 car parking lot is conveniently placed right in front of that. Built off of the office is a small storage area that can only be accessed from inside the compound. The only way into the buildings which house the storage units is dead ahead as soon as you enter the property. They are enclosed behind a tall, metal barred, electronic, black gate which requires key code entry created by the renter upon purchase of your desired unit. One must drive around to the back of the complex to gain access to all three buildings. A separate, brand new building was just recently completed and is located on the lot next door. All buildings are three stories tall and optionally climate controlled should this be your preference. Units sizes themselves range from 5'x5' up to 25'x20'. Security does not appear to be an issue as cameras cover every corner and padlocks or combination locks are equally useful. Beware: should you be late to pay the rent for your space you will find yourself locked out of your unit until a full payment is made."

"It's quick and easy to set yourself up, and you'll get terrific caring service from Miss Mae Burke!"

"Very convenient location and setup ! Easily accessed by uhaul and car rental services, and the units are all easy to get to from the various service elevators and entrances."

"Very clean, great customer service."

"May was a great help and provided excellent customer service."

"We had a wonderful experience working with Mae Valera.  We had to upsize to a larger unit at the last minute.  She made the process easy and seamless and she was an absolute pleasure to work with! We love Life Storage!!"

"We signed up online to get a storage unit and Mae has been so helpful start to finish. She called us a few times to make sure we had no questions about what we needed and assured us that our space would be saved for the date we picked for move in. Mae also happened to be the on duty person when it was time to do our contract and move in. She was super helpful and informative, making the process a breeze in a stressful time."

"We signed up online to get a storage unit and Mae has been so helpful start to finish. She called us a few times to make sure we had no questions about what we needed and assured us that our space would be saved for the date we picked for move in. Mae also happened to be the on duty person when it was time to do our contract and move in. She was super helpful and informative, making the process a breeze in a stressful time."

"Great service, clean facility and front desk manager bends over backward to accommodate our needs. Very happy"

"The staff at this location were amazing. Everything was made easy for me, the prices were fair, and the place was clean and well kept. I felt safe."

"Clean and easy in and out. Helpful staff to make for seamless move in"

"Martha (I believe that is her name!) was soooo helpful in getting me settled with just what I needed. I went back a couple of days later for some follow up and she remembered me and helped me even faster than the first time! The whole facility is very clean!"

"Friendly staff, clean and easily accessible. I feel safe going there at night. I own a online store and sometimes have to go to my unit after hours to pick up stuff."

"Very friendly staff that goes out the way for the customer. I would recommend this facility to any one looking for a place to store things."

"Martha & Mae are always very helpful!"

"Real helpful never an issue great poelpe."

"Mae Burke was very helpful & professional."

"I rented my space out in Mountain Side! Mae was very helpful and nice. The space was clean and easy access. The only thing I would say negative is that they need to figure out how to keep the dust out of the spaces, other than that I was very happy."

"Martha was very helpful and informative when we visited the Mountainside NJ location. We rented a unit here and are very pleased with how it has worked out. A big thank you to Martha and Mae."

"Good day Thanks for the professional Courtesy. The price wasn’t bad either"

"Excellent, professional, knowledgable and courteous customer service"

"Easy as can be! Getting extra storage for our move was a breeze with Mae's help! She walk me through the process, showed me the different units and advise me on the documents needed! Very happy customer here!"

"Efficient"

"It was a stressful time and I needed to find storage quickly. Life Storage met my request promptly and efficiently. The facility was always clean and I didn't once feel concern that my contents were in any jeopardy at all. The unit was clean, dry and of ample space. I would highly recommend LifeStorage. "

"Staff was Always very courteous"

"Mae was awesome! Great customer service whenever I went in the office. "

"Mae & Aisa are a great team who compliments your company very well."

"Customer service great"

"This is first storage experience and they made it very easy and a learning experience."

"Well maintained property, I rented two spaces within 6 months and had a great experience, I'm very grateful. "

"Mae was very professional and helpful. When I went to register for the unit, the computer system was down. Mae advised she would phone me when it came up. A while later, true to her word, Mae called me to advise I could now return and sign up for the unit. Thank you Mae for your follow up as promised."

"Thank you for making this experience much nicer than I anticapated it would be. Mae was terrific; kind and polite and friendly. She represents your business and is the only individual we ever see so congratulations to her,. She is Bob's Storage, at least at this location."

"Everything was very good"

"We really like this facility. Never experience problems. "

"You guys need to invest in some hand trunks "

"Absolutely the best example of outstanding customer service I have received in a very long time. The experience was so positive I wish I could have rented another unit. I have already recommended your service to friends. Wonderful office manager in that location. You are lucky to have such a quality employee. "

"It is very, very convenient to my home and it is located on a well traveled road."

"Thank you for hiring such professional people"

"Fantastic job. Had an excellent experience with both people I worked with there. Extremely friendly and helpful. "

"I was going to call but since you sent this survey I hope someone really reads it. I rented my unit from a lady named Mae. She was fantastic. She was very polite, professional & what an upbeat personality. She is such an asset to your company. It was a toss up between Public Storage & Uncle Bob's [Life Storage] before I met her. Hands down she makes your place. She helps confused, unsure potential renters decide what to do in a breeze. Thank you & PLEASE Thank Mae!!!!"

"Overall satisfied and extremely please with property location. Thank you."

"first impression has always been good….my problem is with pricing and how it goes up every year….but that seems to be the nature of storage…."

"It took less time than I expected."

"good experience. Will use again when needed."

"lighting inside the storage units would be ideal but overall it's a nice facility."

"I was very impressed with this location, and would definitely come back with any future storage needs!"

"Excellent experience - great staff, clean facility & hassle free. I do plan to come back whenever I need storage."

"Each building could use more flat carts. "

"Having a very good experience here. Our only concern is the accumulation of cigarette butts outside our unit 105. We thought it was a fire hazard and worried about our storage contents catching fire. That would be a big liability for Bob's."

"The facility was clean and very well organized - And the use of the box truck was the pleasant surprise. "

"Yard maintained only minimally. Paint lines between parking spots are almost gone, and overgrown. The people with the spot behind me park 2' or more into my spot all the time. My trailer has had minor vandalism constantly."

"Associate was very helpful"

"Just the space I need; and the camera security for peace of mind."

"The staff was very polite and surpassed all expectations. Our moving in experience went very well due to their help. The truck provided was in excellent condition and very clean. Thank you."

"The manager at the Store on rt 22 was very helpful and friendly every time i went i'm sorry i forgot his name!! but he was very professional "

"The manager was the most helpful amongst all staff. He deserves all the credit for excellent customer service"

"I feel well informed. I have stored at the location on Route 22 in Mountainside for many years, before it was Uncle Bob's storage. I knew when the company was changing hands and what needed to occur to make sure our storage facility and rental agreement stayed intact. "

"Staff is always available to help."

"The staff members are always respectable. When I call, they are extremely helpful!"

"keep doing what you are doing."

"I feel like my belongings are in good hands."

"I really appreciate that the staff know who I am when I enter the office."

"Everyone at the route 22 in store in Mountainside, NJ were extremely helpful and pleasant"

"The reason we initially chose to store our property at Lackland Self Storage (now Uncle Bob's)after the sale of our home, is that the facility appeared very clean. If the storage rooms continue to be maintained to the same standards, I would definitely refer others to Uncle Bob's in the future. I am terrified of bugs and vermin and NEVER experienced anything other than a random spider twice in seven years. "

"There are only 2 hand carts available near the entrance. I've found that, on more than one occasion, I've had to wait to move my things because a single family/business (with 2 people loading or unloading) was using them."

"Size of unit did not seem as large as advertised. Did not seem the full 5 foot by 10 feet area was made available to us. Otherwise the store manager was exceptionally helpful."