Customer Reviews - Life Storage #736, Clifton
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We at Life Storage want to maintain the best storage facilities in Clifton, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Clifton (#736)
4.71 out of 5
based on 49 of our most recent Reviews
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- L Natalie from Clifton, NJ
5.0 out of 5
"Irene made my bothersome move from studio to storage very, very easy, I signed in, paid and she set me up to the point where I didn’t think about anything after that until it was time to move out. She was very informative and extremely helpful! Easy peasy! That’s how I needed everything to be. My inventory needed to be safe, dry and accessible. That is exactly how it all worked out. If anyone ever asks about it, I will certainly recommend your storage facility!"
April 23, 2019
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- Anonymous from New York, NY
5.0 out of 5
"Kristina and Irene are always accommodating to my needs and patient with my last minute requests I couldn’t be happier"
October 02, 2018
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5.0 out of 5
"I was happily surprised by the friendliness and attention I received from both Krystina as well as Irene from the Clifton,Nj Store #736. I'm actually still smiling!"
May 18, 2018
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- Jason from West Orange, NJ
5.0 out of 5
"The life storage located at 300 Allwood rd Clifton New Jersey is the best storage company around
The whole staff treat all customers with 5 star customer service I will advise any of my colleagues and family and friends to use the life storage in Clifton New Jersey
I am a real estate developer
I park my cars at this location and I’m also looking to get another storage unit because of the great service from the staff"
May 15, 2018
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4.9 out of 5
"I appreciated that is was easy to join and to leave as well"
October 23, 2017
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5.0 out of 5
"This was a very positive experience from the beginning, when I first went to check out the facility and then when I went back a couple of months later to do the rental. First time renting storage for me so I knew nothing about the process. Felicia was very friendly, courteous and knowledgeable. She was patient and answered all of my questions. "
August 28, 2017
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- Lindsay from Lyndhurst, NJ
4.6 out of 5
"Uncle Bob's sounded funny, but it grew on me. Now I miss it. It won't change my opinion of the brand/ product/ experience thought :D"
July 21, 2017
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- Robert from Bloomfield, NJ
4.2 out of 5
"We are very satisfied with the experience overall. Will probably use again when we move. "
March 19, 2017
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- Judith from Woodland Park, NJ
5.0 out of 5
"Everyone was pleasant and professional. We are very pleased and have recommended your storage facility to our friends."
February 19, 2017
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5.0 out of 5
"Very positive experience. I was especially impressed at the very generous policy regarding leaving. I was expecting some kind of 2 week notice thing, and was pleasantly surprised there were no such hassles."
October 23, 2016
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- Adaora from Montclair, NJ
5.0 out of 5
"The process was simple. The staff both in the office and on the phone were incredibly helpful. It was a good experience. Thank you"
September 23, 2016
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5.0 out of 5
"The employee that helped me knew what she was talking about and answered all of my questions. I had doubts about purchasing a storage unit but after she gave me a tour of the facility I was inclined to purchase my unit. I appreciate the time and effort from the employees on the phone and in person and I am glad that I chose Uncle Bob's as my storage solution."
July 30, 2016
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5.0 out of 5
"The experience I have had at the Clifton location has been amazing. Christina is the consummate professional and provides the best service on the planet. I could not be happier. Please commend her for her hard work. "
July 26, 2016
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- Danielle from Bloomfield, NJ
4.5 out of 5
"Always felt safe on the property. Great office staff! It was easy to downsize to a smaller storage space mid month. Also received a credit for a partial month when we moved all our things out. I would definitely recommend uncle bobs to anyone. "
July 24, 2016
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4.8 out of 5
"I could use more push carts.Just last week there were 3 people waiting to use the carts.I waited for a cart longer than it took me to unload my car & put it away!"
June 29, 2016
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5.0 out of 5
"The women who work at your storage facility on Allwood Rd in Clifton should be given the highest raises you can manage (and even higher then you can manage!) They are most attentive, caring group of young women, so knowledgeable and always so cheerful.
For the past year I have 'stored' with you and through a recent transition from one sized unit to another, they were always so patient, smiling and well informed."
June 28, 2016
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5.0 out of 5
"friendly staff, convenience hours, price relative in comparison with others storages facilities and good location."
June 23, 2016
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4.6 out of 5
"Yes my name is Melissa and I have been with you guys for a few years now the other day I received notice in the mail that the rent is going up as of July 01,due to greater demand in the area I feel like I am being penalized for just living in the area.It felt like a punch in the in the stomach when I opened the letter and read it.Overall you guys are wonderful but I do not agree with your new policy."
June 02, 2016
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5.0 out of 5
"We were helped promptly by an associate. The space was clean and spacious."
April 04, 2016
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- David from Jersey Ciry, NJ
5.0 out of 5
"I liked the people and would not hesitate to use the same facility again!
"
January 23, 2016
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4.7 out of 5
"Job well done. It could of have been less expensive but I understand the cost in maintaining high quality"
January 23, 2016
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4.4 out of 5
"Initiation process was well managed and easy to complete. I was out of the office in less than 10 minutes - amazing!"
December 28, 2015
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- Catherine from Spartanburg, SC
4.2 out of 5
"You folks have been great to work with over the past few years of school, and I would highly recommend you to anyone! Thanks."
August 28, 2015
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5.0 out of 5
"I really like the direct billing and automatic payments are done . Makes it easier to keep current. "
April 29, 2015
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- Joseph from West Caldwell, NJ
5.0 out of 5
"Everyone at my Clifton nj office is wonderful and a big help"
April 28, 2015
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5.0 out of 5
"the place was so clean and the temperature controlled"
March 27, 2015
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5.0 out of 5
"Always a friendly helpful staff member to greet you!
"
February 26, 2015
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- Sheffali from Montclair, NJ
4.8 out of 5
"I was most impressed when we received a new credit card which meant our auto pay at Uncle Bobs [Life Storage] was rejected. The associate called us to let us know and helped us through the process of getting a new card set up. This helped us avoid unnecessary charges and I really appreciate it. He was so friendly and helpful. "
February 26, 2015
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4.6 out of 5
"The Lights are out on the "B" side of the building."
August 30, 2014
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2.6 out of 5
"You have expensive storage units. I found one that is $100 cheaper than yours with the same amenities: Climate control and the size. I think you need to lower down your prices before people discovers that there are other storage that charges less"
August 28, 2014
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4.2 out of 5
"The lighting on my storage floor goes out too quickly if I'm not moving around in the hallway. I often am working within my storage unit and lighting in the hallway goes out which makes it dark and creepy. When the light goes out, I have to walk up to the far end of the hallway to activate the lighting again. Please fix the timing on the lighting. thanks. "
August 27, 2014
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- Benjamin from New York, NY
5.0 out of 5
"corey was awesome. explained everything and was very helpful through the whole process"
August 27, 2014
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4.0 out of 5
"At least 5 carts should be available for transporting belongings to storage area. The maximum I have seen is 5 carts."
June 05, 2014
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5.0 out of 5
"Moving can be an extremely stressful time. So having an experience like working with the Uncle Bob's team was a great comfort and relief to me. The staff was great and the facilities were always kept very nicely. I would definately recoommend Uncle Bob's to a friend and certainly would return myself if the need for a storage facility arose in the future."
May 23, 2014
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5.0 out of 5
"Everything was great. I am very pleased with everyone and everything.
"
April 25, 2014
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- Bernadette from New Providence, NJ
4.9 out of 5
"Great rate, very knowledgable and kind representative."
April 08, 2014
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3.8 out of 5
"It is very difficult to get people on the phone and it is difficult to go there in person and find somebody working.
Other than these issues, everything is top shelf."
March 27, 2014
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- China from North Arlington, NJ
3.8 out of 5
"The cart to bring items to storage unit are terrible.
The lights that are on timers are horrible. If inside storage unit light will go off have to go all the way to elevator to reactivate light. "
March 11, 2014
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- Henrique from Cambridge, MA
5.0 out of 5
"I would like to have the option to be able to pay to have a wifi connection in my storage, so I could have a camera installed there"
March 06, 2014
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- Charles from New York, NY
3.9 out of 5
"There is a shortage of carts in storage area. I have mentioned it to people in office and know that others have as well. Still there are not sufficient carts and sometimes one has to either wait for a cart, go yo office, or hand carry items and make several trips up and down in the elevator. The failure to address this issue is A real negative for your company"
March 01, 2014
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5.0 out of 5
"The only one suggestion is maybe another or few Dollies. The past few times I couldn't find any at all. Or maybe each floe have a few of their own "
March 01, 2014
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4.2 out of 5
"I think the snow maintenance could definitely be improved - early in the season there was snow and ice everywhere - really unacceptable when trying to maneuveur items from a storage facilty. "
February 28, 2014
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4.7 out of 5
"I like Uncle Bobs in Clifton because of the employees(people) that work there. Overall they are warm friendly and very helpful and efficient in customer service. I appreciate their integrity. I wonder is this the same experience if different people were here or is this overall Uncle Bob [Life Storage] locations? "
February 13, 2014
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- Patricia from Clifton, NJ
5.0 out of 5
"Very nice people, all very friendly and helpfull. Never had a problem in two years. "
January 30, 2014
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- Donna from Bloomfield, NJ
5.0 out of 5
"I am just very satisfied with the storage unit and staff"
November 21, 2013
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- Jacqueline from Clifton, NJ
5.0 out of 5
"I would like to say that in your clifton n.j. office ..you have a worker named corey,,, HE IS THE BEST....always extremely polite and kind,,, always goes above and beyond.... Be proud to have him!!"
November 18, 2013
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4.3 out of 5
"the only thing I can fault you on is that the office was not open during the day 9 to 5. Several times I went to pay my bill (around noon to 2pm) to find the office closed. These were special trips. Don't say you could call and pay by phone, which I had to do several times. I understand that people must have lunch, but you as a company need to make arrangements for coverage during breaktimes. Oh by the way phone payment was excellent."
October 28, 2013
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- David from Parsippany, NJ
5.0 out of 5
"Awesome experience with two units. Will use again and will recommend to others."
October 23, 2013
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4.8 out of 5
"Office associates were extremely helpful and professional. It was easy to gain access to my storage area with no security concerns. Thanks for having me!"
August 23, 2013
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