This facility features both climate controlled storage units and Dri-guard Humidity controlled storage units. Climate Controlled storage spaces provide a temperature controlled environment for your belongings. Humidity controlled storage spaces are designed to protect goods from rises in humidity levels inside the space, regardless of the outside humidity. Climate control is a great solution for wood, electronics and plastics. Humidity control is the right choice for furniture, metals, fabric and paper. Learn more about the benefits of climate controlled storage here.
Rent our Moving Van or Truck with your Storage Rental!
When you rent storage, you can rent our moving van or truck! Rental times will vary based on time slot availability, and we allow one use per storage space rented. For further details contact your local storage manager or read our van and truck rental guide here.
Extended Access Hours
Even when our office is closed, you can access your space well before and after our office hours! You enter your personal access code at a keypad to access the property. Your space is secured with a lock, and only you have the key!
Surveillance Cameras
Smile, you're on camera! Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fenced & Lighted
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
54' Truck Access
The entrance, aisles, and most drive-up accessible storage units are wide enough to accommodate large vehicles, up to and including 54' tractor trailers.
Boxes & Packing Supplies Sold Here
This Life Storage location carries a full line of moving and storage supplies such as boxes, packing tape, packing materials, and more! Our supplies help move awkward items like wardrobes and big screen TVs and keep delicate items like dishes safe during moving and storage. Stop in our office before the big move for your supplies! For helpful moving and packing tips, visit our guide here.
Customer Reviews - Life Storage #520, Portsmouth
We at Life Storage want to maintain the best storage facilities in Portsmouth, and in every city where we do business. That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better. You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think. We publish their reviews here, and we're proud of the result!
Overall Rating for Life Storage in Portsmouth (#520)
4.88 out of 5
based on 37 of our most recent Reviews
Peter from Tilehurst, BR
4.6 out of 5
"Rebecca Schramm was exceptionally helpful, highly intelligent and pleasure to speak with."
Review posted on September 27, 2019
Tracey from Leonardtown, MD
5.0 out of 5
"Friendly staff and very clean facility. Will use you again if the need arises!"
Review posted on September 24, 2019
Katherine from Walnut, CA
5.0 out of 5
"Your staff in Portsmouth, NH are exceptional and made the process of renting extremely easy and smooth! Thank you for running such a helpful service for college students at UNH like my daughter."
Review posted on September 23, 2019
Kenneth from Portsmouth, NH
5.0 out of 5
"We were always impressed in how clean and well maintained the facility was kept. We only left because we no longer needed a storage unit."
Review posted on August 23, 2019
Daniel from Portsmouth, NH
5.0 out of 5
"The manager at Portsmouth NH site is great. Very pleasant and efficient!"
Review posted on May 23, 2019
Laura from Epping, NH
5.0 out of 5
"Rebecca is the best customer service representative EVER! I do not know her personally nor am I a friend. I am very critical of all CSR's whether on the phone or in person. She is one OUTSTANDING person! I'm so glad she still works there when I go in. She cares about people, the facility, and takes her job seriously. She should be management at the least. Just EXCEPTIONAL! Don't lose her!!!!!!"
Review posted on April 16, 2019
Jenn from Maysville, KY
5.0 out of 5
"We mainly dealt with Rebecca. I believe she may have been one of the managers at the office, but I’m not 100% sure about that. She was always kind and courteous to us and when she found out that we were going to be in the area without a home for awhile, she went out of her way to give us places, numbers, & ideas that could help us out. She definitely deserves to be recognized for all her sincerity and effort. The only reason we left LifeStorage was because we left the New England area and we are planning to go to Tucson, AZ. If you happen to have a storage location there, we would definitely use your facilities again!"
Review posted on March 25, 2019
Sandra from Portsmouth, NH
5.0 out of 5
"My expectations were completely met. The associates were very helpful and show us a couple of units so we could make up our mind.
We also appreciated the free month for the second unit while we changed over from big to smaller.
Thanks for all that."
Review posted on January 18, 2019
Michael from Portsmouth, NH
5.0 out of 5
"Very professional and helpful. I was treated with respect. I was very pleased with my experience."
Review posted on November 16, 2018
Chris from PORTSMOUTH, NH
4.0 out of 5
"I liked the unit and the facilities but the annual increase in price every year is what drove me to give up my unit. It just got too expensive."
Review posted on May 23, 2018
Laura from Newfields, NH
5.0 out of 5
"I entered in a very bad mood. Rebecca turned me around. She was genuinely kind, friendly and helpful. Very unfortunate for her that she is on her own in such a large facility. She can't be 2 places at once and has to put a "be right back" sign up when she shows units. That's why I entered the store mad, as I waited almost 45 minutes for the store to open. Rebecca helped me understand how she is the only one in the store, which I did not realize. She went over and above making my visit very pleasant!"
Review posted on April 15, 2018
James from Amesbury, MA
5.0 out of 5
"As I moved our belongs in (among them several paintings) the maintenance professional,seeing me with the paintings offered a couple of palettes on which to place them. Unexpected; appreciated."
Review posted on March 27, 2018
Therese from Portsmouth, NH
5.0 out of 5
"Excellent space and extremely well maintained. Felt my items were safe."
Review posted on December 28, 2017
Mark from Hampton, NH
5.0 out of 5
"The staff is great and always were helpful. We were called when it was noticed we forgot to lock our unit and given a chance to take care of it right away. The day we checked out, the maitenance man came to assist immediately, because we were having trouble using the elevator.
Top notch service, and would come back if and when the need presents itself.
Thank you for a positive experience. "
Review posted on December 23, 2017
Annette from Portsmouth, NH
5.0 out of 5
"Your associate was wonderful. Methodical and thorough. I had to go back a second time to provide insurance information and she was equally prompt and helpful. I have not received a bill so I do not know if the monthly insurance charge has been dropped. I will know in a day or two."
Review posted on November 28, 2017
Penny from Portsmouth, NH
4.9 out of 5
"Rebecca the sales/office associate is amazing. She’s one of the nicest people I’ve ever met. All of your employees are great!!!!"
Review posted on October 27, 2017
Kathleen from Portsmouth, NH
5.0 out of 5
"The woman who returned my phone call was very prompt, friendly and efficient."
Review posted on August 31, 2017
Linda from Newington, NH
5.0 out of 5
"Customer Service was amazing! From the rep who helped me online to the rep at the storage facility. Each were genuine in their efforts to assist me and truly seemed to love their job. "
Review posted on July 27, 2017
Rachel from Stanhope, NJ
4.7 out of 5
"As someone from NJ, customer service in NH always amazes me. The associates here though were exceptional. I could tell that they were holding a genuine interaction with me. "
Review posted on June 29, 2017
Daniel from Rye, NH
5.0 out of 5
"I was very impressed with Life Storage. Everything was kept very clean and well monitored, it alway felt safe to go there and I knew my things were in a safe place. All in all a great experience."
Review posted on June 26, 2017
Peter from Rye, NH
5.0 out of 5
"People have been very helpful on more than one occasion. They took a lot of worry away, by going the extra step and securing my unit some time ago. Other than that, price is very competitive, and the environment for books especially, is a plus.
Thank you"
Review posted on June 02, 2017
Barbara from Portsmouth, NH
4.8 out of 5
"I had rented a storage space when Life Storage was Heritage Storage. Seemed better organized now."
Review posted on April 26, 2017
Toni from Hampstead, NH
5.0 out of 5
"The manager was the person who waited on me. I think his professionalism was exemplary. His name was DJ."
Review posted on April 20, 2017
James from Portsmouth, NH
4.4 out of 5
"Everything is just great. The elevators work as described. I have no complaints whatsoever. (Although the office seems to be "closed" at times, but that is minor."
Review posted on April 08, 2017
Patti from Hampton, NH
5.0 out of 5
"There was really no mention of shear convenience your storage facility offers. The proximity to where I live, the roads I travel, is great. The convenience of the billing direct to my credit card. Half the time I forget that I even own a storage unit because there is so little you have to do once you move in !!"
Review posted on November 29, 2016
Michelle from Portsmouth, NH
4.9 out of 5
"The staff was superb!!!! Customer service is above and beyond. The friendliness and helpfulness of all the staff has exceeded my expectations."
Review posted on October 25, 2016
Annie from Portsmouth, NH
5.0 out of 5
"Your staff were amazingly courteous and Molly was terrific! The others too. I forget their names"
Review posted on October 24, 2016
Annie from Rye, NH
4.7 out of 5
"Everyone is very happy to answer questions and help with any problems. Very professional staff and the site is kept in good condition."
Review posted on October 23, 2016
James from Ft Myers, FL
5.0 out of 5
"Staff was very helpful, office was neat, storage room was clean, elevator worked. Very good experience for my first time renting storage."
Review posted on September 27, 2016
Vern from New Castle, NH
5.0 out of 5
"
I spoke with a representative on 3 occasions on the phone to three different individuals and and each time they were helpful, courteous and friendly. Your high standard of customer service is much appreciated!"
Review posted on July 27, 2016
George from Winchester, MA
5.0 out of 5
"Staying a customer for nine years doesn't just happen randomly."
Review posted on June 24, 2016
Shannon from Rye, NH
5.0 out of 5
"I had rented before from Heritage and had a very good customer experience. The auto lights always worked, the elevator and trolley were in very good working order and I had peace of mind during a very stressful time. I returned 10 years later hoping to find the same level of comfort and I was relieved to see that I had the same level of trust but more personable service, the golf cart preview of the space was a bonus, the whole environment was very professional. GREAT EXPERIENCE"
Review posted on May 26, 2016
Paul from Exeter, NH
5.0 out of 5
"Very Professioal, your staff was attentive and careing."
Review posted on April 26, 2016
Kyle from North Hampton Nh, NH
4.0 out of 5
"On site restrooms and overhead lighting for larger units would greatly improve experience "
Review posted on April 05, 2016
Loretta from Dover, NH
5.0 out of 5
"I feel safe keeping my precious items in a secure storage area."
Review posted on March 29, 2016
Denise from Portsmouth, NH
4.9 out of 5
"I have never rented storage space before. I couldn't get over how helpful that staff was in all aspects. I was not happy to have to be on the second floor but the elevator and cart helped a lot. Sometimes the elevator gets stuck and that is frustrating. But that is my only complaint"
Review posted on February 18, 2016
Barbara from Portsmouth, NH
4.7 out of 5
"The maintence people are very helpful. He was quick to help when my lock was frozen. "
Review posted on February 17, 2016
*Storage unit size is approximate. Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
Our self storage facility on Heritage Ave is located east of the Blue Star Turnpike, between Lafayette Rd and Constitution Ave, near Water Country Water Park. Click here for directions.
At Life Storage Facility #520, we offer great property security systems and clean, affordable storage units to rent for the residents of Hillcrest, Greenland, Rye, New Castle, and other neighborhoods in Portsmouth, NH. Call us with questions, reserve online, or click here to compare other storage units in Portsmouth.
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