*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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Life Storage is a premier storage facility located in Portsmouth, NH near Hillcrest. With a wide variety of storage unit sizes, climate controlled units, and convenient access hours, Life Storage is the perfect solution for all of your storage needs. Our facility is equipped with state-of-the-art security features such as 24-hour video surveillance, keypad entry, and on-site managers. We also offer a variety of packing and moving supplies to make your move easier. Whether you’re looking for short-term or long-term storage, Life Storage is here to help.
Our facility is conveniently located near Hillcrest, making it easy to access from anywhere in the Portsmouth area. We offer easy access hours, so you can get to your items when you need them. Our units are also climate controlled, so your items will stay safe and secure in any weather. We also offer a variety of packing and moving supplies to make your move easier.
We at Life Storage want to maintain the best storage facilities in Portsmouth, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"Sam helped me in finding a unit, he was super helpful, really nice, & patient answering all my questions! I also talked with Tom, who runs the facility! He helped me navigate different options and was very patient and followed up with me multiple times!! Can't recommend this facility enough!!
It's clean, secure and a great location! I love that it has service elevators, making much easier to store bigger items!!"
"I went in to Portsmouth Life Storage the other day with questions about renting storage units. Everyone there was really helpful and informative, especially Matt. I look forward to getting started with my unit there next month for my classroom teaching supplies for the summer. I have a good feeling my stuff will be in excellent hands with such knowledgeable and helpful staff!"
"Ask for Tom -- he runs the Portsmouth storage place, is so nice, so helpful, so efficient. This is just a great, safe, well run storage place with very good rates. Really happy I found this; you will be too."
"I have been at this facility for a number of years and enjoy the quality of service however, in this day and age of the financial crushing the government and large companies taking advantage of the strains that people are going through you would think that a facility with minor overhead costs relative to the retail bodies are going through would see to keep their customers happy. Increasing the rental $50 or more seems like keeping up with the jones mentality. Why handcuff your customers to go somewhere else. Keep them Happy and improve the retention..... Deciding the increase is not the facility staff fault. Its the Corporates"
"I can not say enough great things about this business!!! Customer Service these days just doesn’t exists so when you end up having an incredible experience it really stays with you. The team at Heritage is friendly, knowledgeable, and really goes above and beyond to make sure you are taken care of. I know storage is a simple thing but not only do I feel so comfortable with my things being there for a great price but their staff makes me smile every time I see them. It all starts at the top and you know instantly why they rock once you meet the fabulous manager Miss Rebecca. Rebecca you’re the best!!!!"
"If I could give 0 stars I would of! I have been giving these people my business for more then one year and every single interaction I’ve EVER had with them has been extremely difficult. Zero customer service skills. I am disappointed to have used this storage facility as long as I have. The absolute worst. I would not even recommend this location to my worst enemy. If you do use them, make sure to check your bank every month to make sure they did not “accidentally” over charge you."
"Very clean and spacious units. Prices are typically good. We just got a different unit (little bigger) for a good price 4.5 months ago and they just went up on our price because " STORAGE IS AT HIGH DEMAND NOW"!!! Was told corporate looks at prices every 6 months to see if need to raise prices. Don't you think that is why you keep your prices lower so more people will come!!!!!! Also always have an issue with staff member Rebecca at Portsmouth location. Speaks rude to us all the time. Noone else there does. Hope it gets better."
"I use this storage facility on Lafayette Road and have been very pleased. The gentlemen at the front desk is always so kind, helpful, and professional. Before we selected our unit he showed us all the different units available that would meet our needs. We are picky, it really took us a while but he was SO patient and helpful the whole time. I couldn't ask for better service. We never used a storage facility before and he kindly walked us through the process. The building is clean, well managed, dry, secure, and temp controlled. I couldn't ask for a better experience. Recently, I stopped in to provide updated insurance information. I was happy to see the same person who originally helped us was still there. He was still as helpful as ever (thank you). It's nice to see that the company retains their employees, especially the good ones."
"Please be careful before choosing Life Storage on Heritage in Portsmouth. I recently moved to the area and while renovating a new home, put *everything* in a unit at Life Storage. After 4 months, the work was done and I began emptying the unit. It took opening just the first box to realize I had an infestation of insects, some type of beetle aprox 1/2 in size. Each box contained an average of 10 insects, 90% still alive. No box was spared. I brought a bag of the insects into the office. The employees there were wonderful, but their hands were tied. There was also a small leak (my unit was on the top floor) so many of the boxes were damp. I believe this is where the insects got in. I hurriedly emptied the unit then called their customer service department. I was told I would receive a call in 24 hours. Four days passed, no call. I called again and finally heard back the following day. They kept saying to call the insurance company to report "damage" . Thankfully, nothing was damaged, but I feel that an awful infestation was worse than a broken item. These insects were in linens, blankets, all over pictures, books even between pages, baskets, and small furniture. Everywhere. I was hoping as a gesture of goodwill on Life Storage's part, they would at least offer me a 1 month refund. But absolutely nothing except many apologies. I have now found these insects inside my home and will eventually have to have the whole place sprayed. They did absolutely nothing to stand behind me, the customer. I was told it was not their policy to issue refunds. Needless to say, I am very disappointed with this company. They definitely do not stand behind their customers. There are several storage facilities in the area. Steer clear of Life Storage if you care about your items!"
"I would not recommend this storage facility to anyone. I have stored some of my personal belongings at Life Storage for over 10 years. In that time they have changed ownership 3 times and since life storage took over they have raised my monthly rent every year so now I am paying almost $200.00 a month for a 10 X 15 unit. I originally had a larger unit, but after going through some of my things we decided to downsize. We are paying more now for the smaller size unit then we were when we were in the larger unit. Our unit is / was not climate controlled and in my opinion did not justify raising the rate at all. Then to add icing to the cake, I went on to my account to try again to print out the vacate form to fill out and drop off at the office only to find out that my account has been closed!!! I did not call them to close my account and neither did my husband. It was working fine earlier in the day. Now I am trying to call them and of course there office does not open until 9:30AM."
"Once again...I gotta give five stars. I accidentally left unit unlocked and the people at Life Storage were great in handling the situation and communicating with me. Rebecca is so helpful and professional and grateful. This place is top notch."
"Literally the worst place around. Have been a customer for years. Since Life Storage has taken over they have increased fees 3 times. I'm moving to Bluebird down the road, more cost effective and climate controlled."
"Amazing service today at Life Storage on Heritage Ave in Portsmouth ! I was combining 2 storage units ...being the stubborn girl that I am, I thought I could bring the platform of my bed all by myself from one storage unit to the other. Bad choice...Couldn't close the door in the end because platform was too heavy for me. So...panicked and went to the office to see if anyone could help. Mitchell, behind the desk, didn't hesitate to say he would be more than happy to end the panic ... and in 1 minute, the platform was tucked away safely in my unit.
Thanks Mitchell for being so kind. Over and above the call of duty !"
"I have been storing with Portsmouth Life storage for four years now, on and off. I am confident in saying that I will never store with anyone else besides them. I trust the employees there and the building that I rent from. The employees are phenomenal, and bring life to this business. D.J. Marra is not only a respectful and polite man, but he is trustworthy and personable. He makes every situation brighter and accommodates to the customers needs, always. He has a great sense of humor, which always makes my payment visits in the office a pleasant, and delightful experience. This company is very fortunate and lucky to have D.J. as a manager. Because of him, I will continue to store my belongings there. I know that it will always be safe, protected and in good hands. I highly recommend coming here, and be sure to say hello to D.J.! He will make your day for sure. :) If I could rate this ten stars, then I certainly would."
"When we moved to Portsmouth, we needed a place to store most of our possessions until we bought a home. We rented a climate controlled unit for just under two years. The building was always clean and the facility, as a whole, was well maintained. The climate control helped to keep our possessions in good conditions. Life Storage provided several platform hand trucks for use in the building as well as a nice size freight elevator (our unit was on the second floor).
The entire facility is surrounded by a secure chain link fence, and access is obtained by typing in a code of your choosing.
Life Storage is conveniently located just off Lafayette Road, about four miles from downtown Portsmouth.
I highly recommend Life Storage."
"I had a really good experience with Life Storage in Portsmouth. It's convenient and easy. One lady who worked there was a little cranky, but most others are great. Make sure you do as much paper work on line to save money."
"Overall this is a good place to go. I wish they had smaller outside units instead of the large. The smaller ones are inside and its kind of creepy in there. Someone could be in the hallways and you will just hear footsteps. I never went alone but overall it was a good place and convenient location."
"Rachel is the sweetest! She took the time to answer any and all questions that I had and was just all around kind and helpful! I definitely suggest using Life Storage because of my amazing experience thanks to Rachel!!!"
"Rebecca is the best customer service representative EVER! I do not know her personally nor am I a friend. I am very critical of all CSR's whether on the phone or in person. She is one OUTSTANDING person! I'm so glad she still works there when I go in. She cares about people, the facility, and takes her job seriously. She should be management at the least. Just EXCEPTIONAL! Don't lose her!!!!!!"
"The facility was very clean and I answered all of your questions and was very professional and had great customer service and I recommend that everyone and anyone use life storage they are great facilities."
"We mainly dealt with Rebecca. I believe she may have been one of the managers at the office, but I’m not 100% sure about that. She was always kind and courteous to us and when she found out that we were going to be in the area without a home for awhile, she went out of her way to give us places, numbers, & ideas that could help us out. She definitely deserves to be recognized for all her sincerity and effort. The only reason we left LifeStorage was because we left the New England area and we are planning to go to Tucson, AZ. If you happen to have a storage location there, we would definitely use your facilities again!"
"My expectations were completely met. The associates were very helpful and show us a couple of units so we could make up our mind.
We also appreciated the free month for the second unit while we changed over from big to smaller.
Thanks for all that."
"Staff very helpful and friendly. Took the time to show us options for storage units and what might work best for our truck full of belongings from the southwest. Easy access from Route 1 in Portsmouth."
"I entered in a very bad mood. Rebecca turned me around. She was genuinely kind, friendly and helpful. Very unfortunate for her that she is on her own in such a large facility. She can't be 2 places at once and has to put a "be right back" sign up when she shows units. That's why I entered the store mad, as I waited almost 45 minutes for the store to open. Rebecca helped me understand how she is the only one in the store, which I did not realize. She went over and above making my visit very pleasant!"
"The staff is great and always were helpful. We were called when it was noticed we forgot to lock our unit and given a chance to take care of it right away. The day we checked out, the maitenance man came to assist immediately, because we were having trouble using the elevator.
Top notch service, and would come back if and when the need presents itself.
Thank you for a positive experience. "
"Your associate was wonderful. Methodical and thorough. I had to go back a second time to provide insurance information and she was equally prompt and helpful. I have not received a bill so I do not know if the monthly insurance charge has been dropped. I will know in a day or two."
"People have been very helpful on more than one occasion. They took a lot of worry away, by going the extra step and securing my unit some time ago. Other than that, price is very competitive, and the environment for books especially, is a plus.
"There was really no mention of shear convenience your storage facility offers. The proximity to where I live, the roads I travel, is great. The convenience of the billing direct to my credit card. Half the time I forget that I even own a storage unit because there is so little you have to do once you move in !!"
I spoke with a representative on 3 occasions on the phone to three different individuals and and each time they were helpful, courteous and friendly. Your high standard of customer service is much appreciated!"
"I had rented before from Heritage and had a very good customer experience. The auto lights always worked, the elevator and trolley were in very good working order and I had peace of mind during a very stressful time. I returned 10 years later hoping to find the same level of comfort and I was relieved to see that I had the same level of trust but more personable service, the golf cart preview of the space was a bonus, the whole environment was very professional. GREAT EXPERIENCE"
"I have never rented storage space before. I couldn't get over how helpful that staff was in all aspects. I was not happy to have to be on the second floor but the elevator and cart helped a lot. Sometimes the elevator gets stuck and that is frustrating. But that is my only complaint"
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #520, we offer great property security systems and clean, affordable storage units to rent for the residents of Hillcrest, Greenland, Rye, New Castle, and other neighborhoods in Portsmouth, NH. Call us with questions, reserve online, or click here to compare other storage units in Portsmouth.
Store Office Hours
Mon: 9:30 am - 6:00 pm
5/29: 8:30 am-12:30 pm (Holiday)
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 12:00 pm - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$31 admin fee
Payments due monthly, with a minimum of one month rental