Storage Units near Whitney in Las Vegas, NV 89122

"Perfect"

"I won an auction bidding through StorageTreasures.com on 11/17/2021.  Fortunately, I had the pleasure of speaking with Denise at LifeStorage #660.  She assisted me with the upmost competence and professionalism.  Her exceptional and differential level of service should be an example for other locations to follow.  Thanks again Denise!"

"I had a great experience obtaining my storage unit. I even utilized the free van rental! The van was a previous Amazon van and oh my gosh, I could fit more stuff in it than one of the small Uhaul trucks. It drove so well. I worked with staff at 2 different locations on Boulder Highway and both were friendly and great to work with. Thank you for making my experience easy and smooth."

"Excelente place, great people and very convenient, made all arrangements right from my couch and they even let me use a very spacious Van to move my belongings and with autopay I make sure I'm never late on my payments, I would recommend Life Storage on security, friendly personnel, location and convenient."

"Very pleased with my decision to pick my unit to be here! Very nice property."

"Bruce was super helpful and welcoming."

"Over the past two months I've been in the process  moving from Washington state to Las Vegas. One of my first contacts with anyone in Las Vegas was Bruce, the associate manager at Life Storage on boulder highway. The prices for storage were easily 1/2 that of the competition. Bruce went out of his way to help me setting up a storage for my boat and a small storage space in the interior. I was trying to reserve a space in advance and pay for the privilege of having the space held for me, but he would not hear of it. He said we are holding the space for you just come down here when you get to Las Vegas and I will get you all signed up.          I'm very pleased with the quality of the facility and the security which it provides for my property. I would recommend to anyone who is looking for secure storage for their property, in Las Vegas or elsewhere. To save lots of time and start out with Life Storage!           How great is that to immediately connect with a new good friend in my new city. And to get super service on top of that."

"Very easy to rent a unit online, and get all the information you need to move your stuff right in. Very clean, and easy access to the facility. Prices are not bad."

"Easy to order and rent your unit online, you will receive all the information you need gate code and directions to the unit.  Very clean and friendly staff"

"I rented a storage unit at Life Storage. The front office staff person was very helpful to ensure I received the link I needed to rent the space and offered to assist me further as needed. Life Storage offers free rental of their Moving Van if you rent online and request the van within a certain time period. I needed to go to a different site to pick up the van. The front office staff at that site was also very helpful and patient while I retrieved all of the documents needed for the rental. I have found the Life Storage staff to be very efficient and responsive to the customer's needs. An example of their excellent customer service is that I needed assistance with understanding the process to open the unit. Without me requesting, Bruce showed up at my unit to assist me and explained everything I needed to know. I also needed to rent a second space and needed a solution to a concern I had with the unit flooring. Once again Bruce showed up with a solution. My experience with Life Storage has been nothing but professional and courteous. I highly recommend Life Storage as a clean environment with staff that will assist you to ensure your storage needs are met."

"My facility staff are outstanding and take personal interest in my wellbeing. I am very appreciative of their personal and professional care of me and my unit."

"Nice and secure! Clean!"

"We have a storage unit at the 6740 Boulder Highway Location. Bruce, the associate manager, is a good guy, informative and helpful.  We feel we can call him anytime, and appreciate when he checks up on us to make sure all ok.  A+ Service. Victoria/Anysia"

"RV storage, if you just need a dry storage spot for you RV = extremely helpful staff, Bruce was a Life saver. The rates were very fair for Vegas. I found the outside storage area secure and the paperwork was easy. Thank you for helping me at a time when my family needed anything to go easy."

"Really felt secure at that location. Staff was always on point."

"Considering my circumstances aren't the best Denise (store manager) treated me with dignity and great respect. Altho the unit is a little higher in price than I was originally looking for I have insurance, great hours to work around (unheard of with other storage companies) and peace of mind. This young lady deserves a raise for taken some stress away for me."

"Excellent customer service and well kept facility."

"Horrible storage facility. Use at your own risk. They never turn on the swamp coolers in the summer until summer is almost over or if they do there is no "cooling" whatsoever. Its extremely hot and humid in there. Electronics don't stand a chance. Staff is rude and never helpful. They'll give you a number to their "area manager (Frank)" who you can call to voice your concerns, but he never calls you back. They have no problem whatsoever increasing the rent every few months, though. This place is a joke."

"Quick and easy, thank you to Bruce!"

"Excellent service by Denise and very polite."

"They have small storage and only one cart for anyone with alot of things and they kick people out to charge the next person 300 for a storage space all bad"

"If you pay online it's a fee if you pay over the phone it's a fee & I'm not sure about mail in payments but it may be a fee as well. The only time I didn't have a fee was paying in person. The staff does not give give courtesy calls. Best bet just pay before your due date to avoid the late fee"

"My car was broken into about a month after I parked it. My car stereo and everything of value was stolen. I was grateful to the staff for taping a bag to the hole, but that was all they did. There are cameras all over the lot, but they didn't look at them or file a report or give me a discount on my storage fees. They take no responsibility for anything that happens at their facility, even though the entire purpose of their business is to safely store people's belongings. They failed."

"It's a storage facility. I store rarely used "stuff" in one of the units."

"Very helpful customer service 👏 👌."

"Customer service is good. The units are well kept and clean."

"I have positive ratings for this storage but the only thing I didn't like was the fact that I had to get out of my car to punch in my code but I don't look at that as a negative. Maybe they could do something about that in the future but my experience with them has been positive."

"Nice people clean ! They were totally doing the covid thing!"

"Awesome customer service experience"

"Great service affordable"

"Commercial size storage units at an affordable price! I have many customers here I deliver to. I can get in and out with my truck very easily."

"I ❤ this particular location!! The office folks couldn't be nicer or more helpful. I've been a Life Storage customer before because they have great prices, but I can't say enough about the people who work at this location!!"

"I love life storage. Management and Employees were so helpful!! When I needed help they were there for me. Rose W."

"All employees and management are extremely helpful. Thanks Guys!!!"

"Great experience! Thanks, especially to Denise, very courteous!"

"This place is a fantastic place to rent out a storage space. They also have a very large outdoor parking lots for vehicle storage, but most of the time they are full. Very competitive to rent out a vehicle storage these days. The rental process is quick and painless. The staff members who work here are kind and quick to help customers with any questions/concerns. Highly recommended."

"Rented a 10 x 10 unit at Life Storage at 318 N. Boulder Highway in Henderson. The store manager, Janae, was great. She has the best people skills, and used them to make us feel at home. Janae presented options in renting various units, and offered us the best for size and price. When we checked out, Janae was just as nice. Thank you Life Storage and Store Manager Janae!"

"Amazing customer service! Staff is very helpful and the prices are fair."

"They just didn't have the amenities that would have fitted my needs. I'm sure they're a good place though it just wasn't convenient enough for me to want to store with them."

"Wow!! I guess the don’t appreciate good customers here. I rented a space for my motorhome and paid every month and left town for a few months. Because the space was empty for a few months they called and asked if I still wanted the space. I left a VM and spoke to an associate that I did. Fast forward 4 months and I show up to park my RV and I’m told the rented it out to someone else. Really frustrated at these guys. Such terrible customer service for a paying customer."

"I was extremely happy with your service"

"Excellent place to store an RV with outstanding customer service. I spoke with Kevin to reserve a spot who then connected me with onsite manager Denise. They were both truly exceptional and were so helpful. Denise is someone that goes that extra mile to make you feel at home."

"Clean and beautiful place"

"Lock dont work 3 weeks not fixed, was told had air not told only second floor I on the first. Very Disappointed. Moving to different place first of month"

"Okay first and foremost I just want to say I did not deal with them directly at first because of the fact he stole my belongings here's the thing everything went into storage and my name was on it if you ever get a storage with somebody be sure that you know the rules of the storage company that somebody can just take you off of it because they are the main person on it.be sure if you have items in there I don't care if it's a family or friend a business associate anybody that you get your name on it due to a bad experience not only a bad experience but a experience that might have been a little less traumatic for me had the storage company did but they say they were going to do. My boyfriend had passed away 15 days now ago. When the storage was rented it 5 days after he passed away possibly for I can't exactly remember off the top of my head .now my friend decided to get a storage for me a U-Haul fly me back from the state that I was in where my boyfriend passed away just good looking out right great awesome nobody will do that but your friends right looking out for you or family I thought that was truly amazing. Known the person for 10 years.everything starts going to storage so fast I'm freaking out a little bit I'm having a hard time with the whole thing watching all my life going to a storage bin not so easy to take knowing that pretty soon they will come to get me out of my home because I don't own the home long story short this gentleman puts me out of storage well I can't get in the following day the gate codes not working I tell the representative who is named Anajanae. A young attractive African American woman. I don't know if two of them work there but if they do they look like they could be sisters because when I went in there and I couldn't get through the gate I asked her what I need to do to get that she said ma'am I can't give you the gate code but what I can do is get you through the gate I said okay because I'm only the person that got added to the account butnot authorized to do anything of the sort so my friend tells me you put in the code wrong I tried again he was correct so I don't need a new gate code right he didn't change it on me. the next day I tried to go back to the storage after him and I are having some differences now mind you there's two of them to storage is and I let the lady know I can't get in what's going on I said I'm on the storage can you please give me through she said you're not I'm here to my surprise I was arguing her saying yes I am I was just here yesterday you knew I was on here she just sat there like an idol not saying a word to me I might come on like to speak up like you saw me in here yesterday I was on here but you're telling me today I'm not I contact my friend he's not answering me at this point I told the lady that he must have taken me off I don't know why but I just spoke with her yesterday she said no you're not on here I said well okay so when did I get taken off this morning weren't you working this lady decided not to answer any of my questions I had zero rights at that point I mean zero I couldn't get through the gate I couldn't check on my belongings because my so-called friend just basically robbed me.I let her know it is very very important that you pull up in the system that I was on there in the beginning and I was taking off.she said we have no record of that I said okay can we pull up some camera footage does just to show that I'm on it and then I went off at whatever the case maybe just so we have some proof that I was once on it and why don't I have rights anymore. Needless to say I can't get in there I wait outside I watch my friend pull up to the storage I don't break any rules I don't go through the gate and I watch my friend pull away when he sees me only because he knew nothing then there was his Coming there 21 minutes before close. I have called numbers six times now begging them to do something . I was told someone would get back to me in 24 to 48 hours never did anyone get back to me . I have now lost everything."

"Came in stressed out (because who isnt when moving), Denise immediately changed my mood! She made everything so easy for me and was incredibly kind! I will absolutely be recommending this place based on her performance! Thank you Denise!"

"I have a storage unit here at this location. I am happy to say the Manager Denise is the most personable person I have ever met. She is so helpful and friendly and all for customer service She carried my boxes to my car for goodness sake.... Bruce also has helped me tremendously and they are always going over and beyond. I would totally recommend my friends to this place. It pays to have good service and helpful people. Shout out to Denise and Bruce for making my life so easy You guys ROCK! They need a raise!(Frank)"

"STAY FAR FAR AWAY!!!!  I took a few days to write this so I could cool down a bit, and I'm still mad that Yelp won't allow zero stars as an option because they are not worthy of one. Long story short, my travel trailer was stored there for 5 months. In that time, my trailer was broken into and vandalized twice. The first time, they broke every single door lock and stole our speaker and some smaller items inside. I probably should have taken my trailer out then, but I assumed I just had back luck. Anyways, we fixed the lock and left in there. Less than three months later, it was broken into AGAIN. All of the locks were again broken, our storage doors were completely bent, two of our screen were taken off, and the inside was completely ransacked. I spoke to the manager Denise who had zero sympathy and didn't seem shocked that this type of burglary and vandalism happened on their property. That to me makes it seem like I'm not the only one that has had this issue. Needless to say, we are out of there. Poor customer service and VERY UNSAFE to store your stuff here. I feel it is my duty to warn others so that they don't have to go through the feeling of being completely violated. Attached are some pictures of the tools someone used to pry into and vandalize our property."

"THE WORST POSSIBLE STORAGE EXPERIENCE. AVOID AT ALL COSTS!! I work overseas so I rented a storage unit for household stuff and a parking space for my camper van. I paid double admin fees and they made me buy insurance and a lock. After several conversations and messages to the manager, a ditz named Denise, that I had to enter at 5am (the posted gate opening time) to catch an international flight, the gate failed to operate. The call center was finally able to do it remotely. Denise failed to set the gate properly. Then my van was ransacked, vandalized, and ripped off, window smashed and someone was living in it unchallenged by security. Other vehicles were also smashed up and used by vagabonds for sleeping and stealing. About 30 instances of vandalism and theft occurred there recently based on evidence. There was no security provided and I was not warned by the staff of the problem, I was told that they have the best security, a lie. I was not informed of the damage by email as agreed by Denise. A staff member accidentally emailed me another tenant's pics of damage. Denise refused to speak to me about the incident or its extent so I had to contact the call center and fight for information.  Life Storage put the area manager Frank on my case. He blocked my number from calling the call center and the office when I complained about Denise. Frank ignored requests for information and when I returned with jetlag to massive damages, Frank's only care was Denise's dignity even though Denise was totally incompetent. This place is crawling with vagabonds, riddled with crime, and managed with gross incompetence. When I tried to discuss the situation with Frank and demanded that access to the call center and office be restored, Frank evicted me for no reason. In the middle of the Coronavirus lockdown even with the Governor saying there would be no evictions, Frank threatened to have my things sold off, locked out, etc. I had to move out in fear of Frank's rudeness and evil and Denise's total incompetence. The main office did nothing. This place is THE WORST, after 20 years of using storage when I work overseas I've never had such bad treatment and lack of security. I have pics and documents in evidence of the above. Life Storage treats the customer as an enemy, they only care about their own comfort. Authorities tell me to file a complaint when the lockdown ends."

"Best customer service around they really treat you right"

"My husband and I were shopping around the area for a small storage unit since were moving soon and we were impressed with what Life Storage had to offer. Weve inquired with U-Haul beforehand but we didnt find their prices within our budget. Denise the store manager was incredibly helpful giving us detailed information and taking us on a tour (plus we got to ride the golf cart!) We were looking at the 5x10 and 10x10 units and thought the monthly prices with the 50% discount for the first 3 months were a pretty good deal! Waaaay better than what U-Haul was offering... My husband and I didnt rent the unit at the time since we needed to go over some things first but Denise did let us put a week hold on it. We were very happy with Denises customer service and we are definitely interested in using Life Storage for our storage needs soon!"

"This place used to be Extra Space storage. It was basically transfered over like a thief in the night. Extra Space owed me 2 months as agreed which I had the voicemail to prove. Life Storage did not choose to honor it. Which then caused me to be late since I was unaware that I even owed during that period. I was able to get caught up which then trickle effected my other bills To being late and so on. Being a single mom of 3 nearly homeless I didn't have anywhere else to keep our belongings (Literally everything my kids and I own) so all I asked was if I can just pay it all when tax funds come back as I've already filed taxes but NOPE. AUCTION AUCTION AUCTION. Would it have hurt them to just charge me the late fee for the additional month? Definitely not! It's the least the could have done since they never honored the agreement between myself and Extra Space!"

"This is by far the best storage space place and staff with Bruce and Denise there every single day to be helpful."

"I store my RV here and I have had a great experience so far. They were very professional during my check in and prior to me arriving. I love the security of the facility and knowing they are monitoring my vehicle at all times."

"Friendly staff. Great clean gated facility."

"Awesome storage place. Huge place. Easy to get in and out and find."

"Standard size storage, other storage sites had better prices and sizes"

"Expensive storage. High dollar."