Self Storage Units near Whitney in Las Vegas, NV 89122

"All who work there are very pleasant and helpful. The facility is very clean and well protected."

"People are great to work with. Place is clean and safe."

"Nice people"

"Cannot beat the location and the service from Bruce, Ben and Denise is Great!"

"Great Clean facility and Awesome customer service 🤩🤩🤩🤩"

"Friendly and helpful staff and some of the best rates in town for vehicle storage!"

"when I tell you great customer service, and kind friendly establishment that this place is just the best. Denise, the store manager is awesome. Helped me in the time of need no questions asked just love it and I would recommend this storage facility to anyone in the Las Vegas area. They are very well maintained,clean and very positive vibes.I have no worries that all my belongings are in a safe place."

"Great Service!!!!"

"This will be a good place. Bruce is very attentive and helpful. I appreciate all the help I've been given."

"Bruce was awesome and very helpful. Thanks so much!"

"I love the staff Denise was a good help appreciate the professionalism and courtesy she expressed during my visit Samuel Valenzuela gives this 5 star"

"Very reasonable time frames when missing a payment! Always friendly and understanding, I also got a great rate!"

"Upon arrival, Denise was extremely helpful and thorough. I will definitely recommend this location to my friends and family!"

"Denise was super friendly and helpful AND the price is fantastic!"

"Excellent service throughout!!!"

"Definitely the best option for storage. The staff and management make the place what it is. I referred a buddy of mine and he's ended up renting 2 units and a covered parking spot because they got the best deals around online."

"Hello everyone ! I want to share my great experience with Life Storage. So I was looking for a while for a storage facility. I make a reservation online, few minutes after I got a call from the manager, her name is Denise. She was so friendly and polite , go over with me with the rates and explain me about the facility and the high security system they used to make me feel comfortable to store my stuff. When I arrive she show me around the facility and make me feel comfortable with all my questions and concerns. She wasn't just rush to sing me in , she was curious about my needs and give me some advice how to keep my stuff clean and secure. I'm glad I choose Life Storage then other places because the place is clean . On my searching I saw different companies who dirty with homeless who live in there units ( ?! ), But in this place, all quiet and clean. I'm happy with my decision! Denise the manager and Bruce her assistant great and lovely people. If you want a place you can store your stuff and trust , this is the place! Thanks Denise & Bruce for all you done for me!"

"Rob was amazing easy process thank you!"

"Great excellent costumer service"

"I got the call to GM a new store in Dallas on a Tuesday afternoon recently, I had an immediate need to store my belongings and looked online and found Life Storage and was easily able to reserve and pay for my unit as well as sign my contract all through email!  Easy as 123!  They are helpful and courteous and extremely customer oriented.  A few days later upon my short arrival in Dallas moving from Vegas I got a thank you call from the manager or owner.  I thought that was very classy and professional.  My rate is reasonable and they are available if I need them for anything.  I highly recommend this place! Scott M"

"Nice friendly staff, easy access units. Secure facility. Very attentive to clients needs"

"This place is awesome her name is Denise My name is Denice and she waited on me and gave me great service. Thanks Life storage you guys ROCK"

"I can't say enough good things about Denise and how she helped my brother and me. We arrived at her office right at closing, anxious to drop of our other brother's trailer before returning to Phoenix. But when it became clear we needed considerable time to gather together the paperwork she needed (title, registration, etc.), she didn't turn us away. She had a perfect right to do that, but instead, she stuck with us, even loaning her flashlight so we could park the trailer in the dark, in the only space that allowed us to avoid backing up. Like I said, Denise was a true blessing and our angel that night, and we'll be forever grateful."

"Wonderful staff, very helpful & Budget friendly"

"Denise was very helpful, knowledgeable, and kind. All of my questions were answered in a very professional manner."

"Every time me and my bf go in to our unit and need anything the staff is always amazing. Special thanks to Denise Cruze for always being an absolute delight to talk to."

"Denise Cruz was very helpful"

"Denise Very helpful best costumer service and best price in town I love this place and I definitely recommend it, they take any type of vehicles no matter how old it is or new They got the best costumer service👌🏻."

"If it weren't for the employees, I'd give it a lower rating. Bur the people working there are great! Especially Denise! She is willing to go way beyond what is required for her job. It is her dedication as well as the other employees that keep me from going to a different storage locker company."

"Life storage on Boulder Hwy was great to work with! Great staff onsite, very helpful! Clean facility and easy to use website!"

"Denise was incredibly helpful! What an extreme pleasure meeting her and working with her! Life Storage will always be our first choice!"

"Excellent service, Very friendly and great security cameras"

"Outstanding assistance from Denise in helping me get the spot I needed to park my camper. She is hands down the best person I have come across in any type of customer service venue!! I had such a bad experience with previous storage 702 Storage that I was hesitant to try again, but She restored my faith in humanity..lol.. Best prices..Best Service..5 Stars all around!!"

"The manager Denise is absolutely amazing! We've been renting our storage unit from this location a little over two years and are very pleased. Denise and her co-worker (forget his name) are always smiling, friendly and helpful. If you're looking for a storage facility I recommend this place, it is safe and secure!"

"Property is very clean. At night it is well lit."

"Denise was so much help getting me set up for my camper spot! She was AMAZING!!"

"Great facility"

"Life storage has been great and large spaces at fair pricing. Clean. And very friendly and helpful staff"

"Denise, let me tell you was amazing! She gave great customer service as-well as made the process simple and fun. Definitely would recommend this place to others."

"Denise Cruz was great she took the time to show me the unit and got me out the door in 10min now"

"They keep raising the price every couple of months!"

"I’m happy with life storage and nice people work there and it’s clean I give it 👍👍👍👍👍"

"I have several storage spaces and also do storage auctions which has had me experience over 40 facilities. After dealing with Denise and Bruce I am left wondering why all the others were not like them. I actually feel cared about and like family. The personal touch they give is what I should expect out of a storage place. Warm, friendly, helpful, and caring. Usually when needing a storage unit your in the mist of turmoil and massive change. The last thing you need is another roadblock to add to your troubles. Well at life storage under Denise and Bruce you don’t have to worry about that. The units are huge, twice as tall as most places(at least the big ones) , the facility very clean, and the hours are great. The fact I can get off work and still have many hours to deal with stuff I need for my side business is incredibly helpful. I’m hoping to be able to bring all my stuff from other storages to house under 1 facility and there is only 1 I’ve found worthy. Life storage on Boulder Highway"

"Bruce and Denise are so nice and helpful. I needed a 45' spot for my motorhome and tow dolly. Unfortunately they only had one 40' spot available. When an additional 20' spot came available Bruce contacted me immediately. I really appreciate the customer support."

"I had a great experience at this facility. I'd been talking to Denise for a week, because someone jammed the locks on both my vehicles that I was going to store with them. The entire staff was amazing. They were professional, friendly, helpful and knowledgeable; especially Denise who went over and above to assist me with the issue of securing and holding a spot, possibly getting my vehicles serviced to ultimately get to the facility. Great customer service. I truly recommend this facility."

"Life storage has been Wonderful since day 1… Especially Denise and Bruce … Exceptional Service ALWAYS… Thank You So Much👍"

"They were very friendly, considerate, the pricing was also reasonable all in all I had a nice experience with Life storage."

"I love these people they are absolutely amazing Bruce no matter when I come allways treat me with such respect upmost customer service guy ..I sm very pleased with him and how kind he is only issue is the prices going up ..I have wit life storage other than that the customer service is amazing and Bruce allways makes me happy when I need help!!"

"Security measures are great nice and professional employees"

"The storage Manager Denise was great. She was very quick and accommodating. I would highly recommend this facility."

"I have rented a space for my Rv here awhile,I have had no problems at all,just found another storage place closer to my house.Bruce has been so nice and helpful .I highly recommend!"

"able to park and unload my 28 ft freight traile.  very accommodating!"

"I rented here for a couple years and they were always quite good to me they kept the facility clean and free of riffraff. Very professional would come back in a heartbeat I just couldn’t afford the unit anymore. Denise and Bruce run a tight ship and do a great job!!"

"I very much enjoyed renting here with Denise Cruz also Bruce! Great hours you can get in the gate at 5 AM and up until 11 PM which was out of sight!! because I have to get things out of my unit pretty late and sometimes very early before the crows are roosting. best hours in town and they keep the place clean and secure. Really good security they have people watching the cameras remotely and they will yell at intruders through the speaker system. Very unlikely you would get your things robbed at this facility. Super secure. Great staff good people. But corporate or WHOMEVER🫤🤨🫤they kept hiking my rent up every 6 months so I had to leave after the last one it was just too much money for a storage unit. Would definitely go back in the future just not at that price. Thanks for a couple years of great storing stuff experience!! I moved myself somewhere else at a MUCH MORE reasonable rate."

"Very friendly and accommodating staff, they clearly care about their customers and their belongings. Very satisfied with my experience."

"Great storage facility! 10/10 recommend!"

"Bruce was great!!!"

"Bruce and Denise were very nice and professional. Great place to storage…"

"Agent at desk was more then helpful, she was very friendly and answerer all of my questions in a nice tone I couldn't open the storage door and she came out right away with a smile on her face! The storage area smelled clean and was clean made me feel very comfortable to store my belongings and the price was right"

"Loving every minute of it."

"Just rented a space for our RV.  The process couldn't have been more simple & easy.  Both Bruce & Denise have been very friendly & professional.  We chose this place because of the location, security & price."

"Just rented a space for our RV. The process was simple & easy. Both Denise & Bruce were friendly & professional."

"The staff is extremely friendly and helpful, even going so far as to recommend good restaurants in the area. There was one glitch in the original rented spot that the team quickly aided in rectifying and assigned a different available spot and even helped with parking our RV in the new spot."

"Life storage was great they came through with the moving van and everything Bruce and his team are very helpful"

"Bruce was fantastic. Friendly and engaging. He checked us in quickly and efficiently. Then did a follow up phone call. Old fashioned customer service that is too often lacking in today's businesses."

"Denise and Bruce were so friendly and helpful, highly recommand this facility!!"

"Clean store great customer service and very helpful with all the info I needed would recommend 8/10"

"Denise was so kind and helpful on helping me get the storage unit I need for the meantime! Totally recommend this place if you’re looking for something fast and efficient :)"

"They are very helpful to us every time we needed anything."

"I came in to get a storage unit and they were fast and effective, very personable and willing to help.  I would definitely recommend them.  and they're reasonably priced."

"On site manager Denise is Amazing to work with. She is friendly, patient, polite, and very knowledgeable about her job. Super cool and amazing. She makes this one of the better life storages I have had the pleasure to work with."

"We (a senior citizen couple with disabilities) have a storage unit at a U-Haul very close to us (an 'okay' place) ... (we better like several things 'Life Storage' offers) We NEEDED a unit "NOW!" on a holiday weekend. We went to the closest Life Storage ... who did not have an available unit ... though the manager kindly (and quickly) called the next one close to us ... They had an available unit. ... and waited for us drive over and check it out ... and we rented the unit. WOW! If you have anything in storage, especially things that you value and are important to us ... we were impressed with the Extreme Cleanliness of the property. Plus an easy ingress/egress system .. that is monitored 24 hours a day ... by 'onsite' personnel. While the property is well maintained and monitored ... the people are very, very, helpful when needed. Over the couple years we rented the unit, there were several times we needed 'special assistance.' They came through each time. Both of us are retired professionals - and don't give such praise often ... If our personal situation were different, we wouldn't have left our 'Life Storage' unit. Lou & Rich"

"Nice place an helpful 👌"

"Staff is friendly and helpful, Bruce was always there for any concerns. Roof was leaking a little when it rained, other than that storage unit was clean and spacious."

"I'd love to give 0 stars. Rat infested. Feces and urine on everything. Still charged over $200 a month while refusing to clean up our rat infested stuff. Rats are gone, for now (they've come back before). Not only do o have a fear but it's a health hazard. Has no one called the Health Department yet? Now they want to charge an extra "cleaning fee" because I'm not touching and moving mattresses, pillows, and other soft items that are covered in rat excrement not able to be cleaned."

"There is mice damage to a bunch of the stored clothing and several boxes. There's no a available parking. There's no trash cans. None of us in our group had masks on, but the manager walked past the 2 men and confronted me, the female. The restroom is inside the office. You can't open gate from car - you have to get out of your vehicle to put in gate code. There was only 1 cart. The business is hidden so we accidentally passed it. I was very dirty when I left, even though I hired movers to do the work."

"Perfect"

"I won an auction bidding through StorageTreasures.com on 11/17/2021.  Fortunately, I had the pleasure of speaking with Denise at LifeStorage #660.  She assisted me with the upmost competence and professionalism.  Her exceptional and differential level of service should be an example for other locations to follow.  Thanks again Denise!"

"I had a great experience obtaining my storage unit. I even utilized the free van rental! The van was a previous Amazon van and oh my gosh, I could fit more stuff in it than one of the small Uhaul trucks. It drove so well. I worked with staff at 2 different locations on Boulder Highway and both were friendly and great to work with. Thank you for making my experience easy and smooth."

"Excelente place, great people and very convenient, made all arrangements right from my couch and they even let me use a very spacious Van to move my belongings and with autopay I make sure I'm never late on my payments, I would recommend Life Storage on security, friendly personnel, location and convenient."

"Very pleased with my decision to pick my unit to be here! Very nice property."

"Bruce was super helpful and welcoming."

"Over the past two months I've been in the process  moving from Washington state to Las Vegas. One of my first contacts with anyone in Las Vegas was Bruce, the associate manager at Life Storage on boulder highway. The prices for storage were easily 1/2 that of the competition. Bruce went out of his way to help me setting up a storage for my boat and a small storage space in the interior. I was trying to reserve a space in advance and pay for the privilege of having the space held for me, but he would not hear of it. He said we are holding the space for you just come down here when you get to Las Vegas and I will get you all signed up.          I'm very pleased with the quality of the facility and the security which it provides for my property. I would recommend to anyone who is looking for secure storage for their property, in Las Vegas or elsewhere. To save lots of time and start out with Life Storage!           How great is that to immediately connect with a new good friend in my new city. And to get super service on top of that."

"Very easy to rent a unit online, and get all the information you need to move your stuff right in. Very clean, and easy access to the facility. Prices are not bad."

"Easy to order and rent your unit online, you will receive all the information you need gate code and directions to the unit.  Very clean and friendly staff"

"I rented a storage unit at Life Storage. The front office staff person was very helpful to ensure I received the link I needed to rent the space and offered to assist me further as needed. Life Storage offers free rental of their Moving Van if you rent online and request the van within a certain time period. I needed to go to a different site to pick up the van. The front office staff at that site was also very helpful and patient while I retrieved all of the documents needed for the rental. I have found the Life Storage staff to be very efficient and responsive to the customer's needs. An example of their excellent customer service is that I needed assistance with understanding the process to open the unit. Without me requesting, Bruce showed up at my unit to assist me and explained everything I needed to know. I also needed to rent a second space and needed a solution to a concern I had with the unit flooring. Once again Bruce showed up with a solution. My experience with Life Storage has been nothing but professional and courteous. I highly recommend Life Storage as a clean environment with staff that will assist you to ensure your storage needs are met."

"My facility staff are outstanding and take personal interest in my wellbeing. I am very appreciative of their personal and professional care of me and my unit."

"Nice and secure! Clean!"

"We have a storage unit at the 6740 Boulder Highway Location. Bruce, the associate manager, is a good guy, informative and helpful.  We feel we can call him anytime, and appreciate when he checks up on us to make sure all ok.  A+ Service. Victoria/Anysia"

"RV storage, if you just need a dry storage spot for you RV = extremely helpful staff, Bruce was a Life saver. The rates were very fair for Vegas. I found the outside storage area secure and the paperwork was easy. Thank you for helping me at a time when my family needed anything to go easy."

"Really felt secure at that location. Staff was always on point."

"Considering my circumstances aren't the best Denise (store manager) treated me with dignity and great respect. Altho the unit is a little higher in price than I was originally looking for I have insurance, great hours to work around (unheard of with other storage companies) and peace of mind. This young lady deserves a raise for taken some stress away for me."

"Excellent customer service and well kept facility."

"Horrible storage facility. Use at your own risk. They never turn on the swamp coolers in the summer until summer is almost over or if they do there is no "cooling" whatsoever. Its extremely hot and humid in there. Electronics don't stand a chance. Staff is rude and never helpful. They'll give you a number to their "area manager (Frank)" who you can call to voice your concerns, but he never calls you back. They have no problem whatsoever increasing the rent every few months, though. This place is a joke."

"Quick and easy, thank you to Bruce!"

"Excellent service by Denise and very polite."

"They have small storage and only one cart for anyone with alot of things and they kick people out to charge the next person 300 for a storage space all bad"

"If you pay online it's a fee if you pay over the phone it's a fee & I'm not sure about mail in payments but it may be a fee as well. The only time I didn't have a fee was paying in person. The staff does not give give courtesy calls. Best bet just pay before your due date to avoid the late fee"

"My car was broken into about a month after I parked it. My car stereo and everything of value was stolen. I was grateful to the staff for taping a bag to the hole, but that was all they did. There are cameras all over the lot, but they didn't look at them or file a report or give me a discount on my storage fees. They take no responsibility for anything that happens at their facility, even though the entire purpose of their business is to safely store people's belongings. They failed."

"It's a storage facility. I store rarely used "stuff" in one of the units."

"Very helpful customer service 👏 👌."

"Customer service is good. The units are well kept and clean."

"I have positive ratings for this storage but the only thing I didn't like was the fact that I had to get out of my car to punch in my code but I don't look at that as a negative. Maybe they could do something about that in the future but my experience with them has been positive."

"Nice people clean ! They were totally doing the covid thing!"

"Awesome customer service experience"

"Great service affordable"

"Commercial size storage units at an affordable price! I have many customers here I deliver to. I can get in and out with my truck very easily."

"I ❤ this particular location!! The office folks couldn't be nicer or more helpful. I've been a Life Storage customer before because they have great prices, but I can't say enough about the people who work at this location!!"

"I love life storage. Management and Employees were so helpful!! When I needed help they were there for me. Rose W."

"All employees and management are extremely helpful. Thanks Guys!!!"

"Great experience! Thanks, especially to Denise, very courteous!"

"This place is a fantastic place to rent out a storage space. They also have a very large outdoor parking lots for vehicle storage, but most of the time they are full. Very competitive to rent out a vehicle storage these days. The rental process is quick and painless. The staff members who work here are kind and quick to help customers with any questions/concerns. Highly recommended."

"Rented a 10 x 10 unit at Life Storage at 318 N. Boulder Highway in Henderson. The store manager, Janae, was great. She has the best people skills, and used them to make us feel at home. Janae presented options in renting various units, and offered us the best for size and price. When we checked out, Janae was just as nice. Thank you Life Storage and Store Manager Janae!"

"Amazing customer service! Staff is very helpful and the prices are fair."

"They just didn't have the amenities that would have fitted my needs. I'm sure they're a good place though it just wasn't convenient enough for me to want to store with them."

"Wow!! I guess the don’t appreciate good customers here. I rented a space for my motorhome and paid every month and left town for a few months. Because the space was empty for a few months they called and asked if I still wanted the space. I left a VM and spoke to an associate that I did. Fast forward 4 months and I show up to park my RV and I’m told the rented it out to someone else. Really frustrated at these guys. Such terrible customer service for a paying customer."

"I was extremely happy with your service"

"Excellent place to store an RV with outstanding customer service. I spoke with Kevin to reserve a spot who then connected me with onsite manager Denise. They were both truly exceptional and were so helpful. Denise is someone that goes that extra mile to make you feel at home."

"Clean and beautiful place"

"Lock dont work 3 weeks not fixed, was told had air not told only second floor I on the first. Very Disappointed. Moving to different place first of month"

"Okay first and foremost I just want to say I did not deal with them directly at first because of the fact he stole my belongings here's the thing everything went into storage and my name was on it if you ever get a storage with somebody be sure that you know the rules of the storage company that somebody can just take you off of it because they are the main person on it.be sure if you have items in there I don't care if it's a family or friend a business associate anybody that you get your name on it due to a bad experience not only a bad experience but a experience that might have been a little less traumatic for me had the storage company did but they say they were going to do. My boyfriend had passed away 15 days now ago. When the storage was rented it 5 days after he passed away possibly for I can't exactly remember off the top of my head .now my friend decided to get a storage for me a U-Haul fly me back from the state that I was in where my boyfriend passed away just good looking out right great awesome nobody will do that but your friends right looking out for you or family I thought that was truly amazing. Known the person for 10 years.everything starts going to storage so fast I'm freaking out a little bit I'm having a hard time with the whole thing watching all my life going to a storage bin not so easy to take knowing that pretty soon they will come to get me out of my home because I don't own the home long story short this gentleman puts me out of storage well I can't get in the following day the gate codes not working I tell the representative who is named Anajanae. A young attractive African American woman. I don't know if two of them work there but if they do they look like they could be sisters because when I went in there and I couldn't get through the gate I asked her what I need to do to get that she said ma'am I can't give you the gate code but what I can do is get you through the gate I said okay because I'm only the person that got added to the account butnot authorized to do anything of the sort so my friend tells me you put in the code wrong I tried again he was correct so I don't need a new gate code right he didn't change it on me. the next day I tried to go back to the storage after him and I are having some differences now mind you there's two of them to storage is and I let the lady know I can't get in what's going on I said I'm on the storage can you please give me through she said you're not I'm here to my surprise I was arguing her saying yes I am I was just here yesterday you knew I was on here she just sat there like an idol not saying a word to me I might come on like to speak up like you saw me in here yesterday I was on here but you're telling me today I'm not I contact my friend he's not answering me at this point I told the lady that he must have taken me off I don't know why but I just spoke with her yesterday she said no you're not on here I said well okay so when did I get taken off this morning weren't you working this lady decided not to answer any of my questions I had zero rights at that point I mean zero I couldn't get through the gate I couldn't check on my belongings because my so-called friend just basically robbed me.I let her know it is very very important that you pull up in the system that I was on there in the beginning and I was taking off.she said we have no record of that I said okay can we pull up some camera footage does just to show that I'm on it and then I went off at whatever the case maybe just so we have some proof that I was once on it and why don't I have rights anymore. Needless to say I can't get in there I wait outside I watch my friend pull up to the storage I don't break any rules I don't go through the gate and I watch my friend pull away when he sees me only because he knew nothing then there was his Coming there 21 minutes before close. I have called numbers six times now begging them to do something . I was told someone would get back to me in 24 to 48 hours never did anyone get back to me . I have now lost everything."

"Came in stressed out (because who isnt when moving), Denise immediately changed my mood! She made everything so easy for me and was incredibly kind! I will absolutely be recommending this place based on her performance! Thank you Denise!"

"I have a storage unit here at this location. I am happy to say the Manager Denise is the most personable person I have ever met. She is so helpful and friendly and all for customer service She carried my boxes to my car for goodness sake.... Bruce also has helped me tremendously and they are always going over and beyond. I would totally recommend my friends to this place. It pays to have good service and helpful people. Shout out to Denise and Bruce for making my life so easy You guys ROCK! They need a raise!(Frank)"

"STAY FAR FAR AWAY!!!!  I took a few days to write this so I could cool down a bit, and I'm still mad that Yelp won't allow zero stars as an option because they are not worthy of one. Long story short, my travel trailer was stored there for 5 months. In that time, my trailer was broken into and vandalized twice. The first time, they broke every single door lock and stole our speaker and some smaller items inside. I probably should have taken my trailer out then, but I assumed I just had back luck. Anyways, we fixed the lock and left in there. Less than three months later, it was broken into AGAIN. All of the locks were again broken, our storage doors were completely bent, two of our screen were taken off, and the inside was completely ransacked. I spoke to the manager Denise who had zero sympathy and didn't seem shocked that this type of burglary and vandalism happened on their property. That to me makes it seem like I'm not the only one that has had this issue. Needless to say, we are out of there. Poor customer service and VERY UNSAFE to store your stuff here. I feel it is my duty to warn others so that they don't have to go through the feeling of being completely violated. Attached are some pictures of the tools someone used to pry into and vandalize our property."

"THE WORST POSSIBLE STORAGE EXPERIENCE. AVOID AT ALL COSTS!! I work overseas so I rented a storage unit for household stuff and a parking space for my camper van. I paid double admin fees and they made me buy insurance and a lock. After several conversations and messages to the manager, a ditz named Denise, that I had to enter at 5am (the posted gate opening time) to catch an international flight, the gate failed to operate. The call center was finally able to do it remotely. Denise failed to set the gate properly. Then my van was ransacked, vandalized, and ripped off, window smashed and someone was living in it unchallenged by security. Other vehicles were also smashed up and used by vagabonds for sleeping and stealing. About 30 instances of vandalism and theft occurred there recently based on evidence. There was no security provided and I was not warned by the staff of the problem, I was told that they have the best security, a lie. I was not informed of the damage by email as agreed by Denise. A staff member accidentally emailed me another tenant's pics of damage. Denise refused to speak to me about the incident or its extent so I had to contact the call center and fight for information.  Life Storage put the area manager Frank on my case. He blocked my number from calling the call center and the office when I complained about Denise. Frank ignored requests for information and when I returned with jetlag to massive damages, Frank's only care was Denise's dignity even though Denise was totally incompetent. This place is crawling with vagabonds, riddled with crime, and managed with gross incompetence. When I tried to discuss the situation with Frank and demanded that access to the call center and office be restored, Frank evicted me for no reason. In the middle of the Coronavirus lockdown even with the Governor saying there would be no evictions, Frank threatened to have my things sold off, locked out, etc. I had to move out in fear of Frank's rudeness and evil and Denise's total incompetence. The main office did nothing. This place is THE WORST, after 20 years of using storage when I work overseas I've never had such bad treatment and lack of security. I have pics and documents in evidence of the above. Life Storage treats the customer as an enemy, they only care about their own comfort. Authorities tell me to file a complaint when the lockdown ends."

"Best customer service around they really treat you right"

"My husband and I were shopping around the area for a small storage unit since were moving soon and we were impressed with what Life Storage had to offer. Weve inquired with U-Haul beforehand but we didnt find their prices within our budget. Denise the store manager was incredibly helpful giving us detailed information and taking us on a tour (plus we got to ride the golf cart!) We were looking at the 5x10 and 10x10 units and thought the monthly prices with the 50% discount for the first 3 months were a pretty good deal! Waaaay better than what U-Haul was offering... My husband and I didnt rent the unit at the time since we needed to go over some things first but Denise did let us put a week hold on it. We were very happy with Denises customer service and we are definitely interested in using Life Storage for our storage needs soon!"

"This place used to be Extra Space storage. It was basically transfered over like a thief in the night. Extra Space owed me 2 months as agreed which I had the voicemail to prove. Life Storage did not choose to honor it. Which then caused me to be late since I was unaware that I even owed during that period. I was able to get caught up which then trickle effected my other bills To being late and so on. Being a single mom of 3 nearly homeless I didn't have anywhere else to keep our belongings (Literally everything my kids and I own) so all I asked was if I can just pay it all when tax funds come back as I've already filed taxes but NOPE. AUCTION AUCTION AUCTION. Would it have hurt them to just charge me the late fee for the additional month? Definitely not! It's the least the could have done since they never honored the agreement between myself and Extra Space!"

"This is by far the best storage space place and staff with Bruce and Denise there every single day to be helpful."

"I store my RV here and I have had a great experience so far. They were very professional during my check in and prior to me arriving. I love the security of the facility and knowing they are monitoring my vehicle at all times."

"Friendly staff. Great clean gated facility."

"Awesome storage place. Huge place. Easy to get in and out and find."

"Standard size storage, other storage sites had better prices and sizes"

"Expensive storage. High dollar."

"This just switched over to Life Storage. The previous company did not notify us of policy change and neither did life storage.  We had been late on our payment due to life happening and sometimes things get over looked. I get they have rules and such. Would be nice if they sent an email out to the tenants that shared all information. Once I get a chance I will be relocating to a different storage place."

"Check in flawless I wish I knew of this place last year."

"I thoroughly enjoyed my experience. Denise gave me a tour of the facilities before any discussion about rates and payments, which proves that customer service and genuine hospitality is a top priority. Im happy about my decision to do business with Life Storage."

"RV spaces are very narrow. So narrow it's hard toget into the unit."

"I am happy to see that when my RV is out for any length of time an associate checks to see that I have it out."

"My rent had just been increased a month prior to this company taking over and when I went into the office the new manager informed me that my rent would probably be going up again because the rent was cheap compared to other storage facilities. Well duh,that's why people rent units there and if you are going to raise the rent to the same level as every other place why would anyone keep renting with your company????"

"I get this just changed to Life Storage but the fact that there are zero carts on property is absolutely unacceptable!!!!!!! And no notice that there will be NO CARTS! And zero clue of when carts will actually arrive...: bad business..."

"Spoke with Mike in customer care. He was able to beat the competition. I arrived at boulder location and Denise was awesome, kind, informative and a great attitude. Because of this experience i would recommend life storage."