*Storage unit size is approximate.Offers and promotions are restricted to specially marked spaces based on availability. Offers and promotions may not be combined with other offers or promotions, and are limited to new rentals - space transfers and additional rentals are excluded. Pricing and discounts may exclude fees and costs for additional services.
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3701 Bienville BlvdOcean Springs, MS 3956411.1 Miles Away
Customer Reviews - Life Storage #355, Biloxi
We at Life Storage want to maintain the best storage facilities in Biloxi, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"I have recently had to inquire about renting a storage, and Maria and Gwen made the experience so easy. They were friendly and extremely helpful and answered all my questions. Best service I’ve experienced in a while."
"I inquired about a storage unit and received the best service from Maria and Gwen. They were friendly and nice and helped with any questions that I had and they were very helpful helping me with what I needed. One of my easiest and best experiences with a storage place thus far. 🙂"
"I have just recently came in need of a storage unit, Maria and Gwen made my experience of the rental process so easy. They are both extremely knowledgeable and friendly, and answered all my questions. I will definitely be recommending Life Storage in Biloxi based on the phenomenal job Maria and Gwen did."
"I recently rented a storage unit at your facility. Tommy went above and beyond to help me with all of my needs. He was extremely knowledgeable of the facility and even helped me purchase a lock since I forgot mine. I thoroughly enjoyed my time at this facility! Excellent customer service!"
"This location have the best customer service ever. I really enjoy coming here. I actually pass another location just to go to this location because of the great customer service. Ms Gwen the store manager have a great personality and made my visit an enjoyable visit. Ms. Bina."
"Let me start off by saying Gwen was AWESOME. I came in the store 5mins before the rain started yet she still proceeded to show me units in the rain. The location is very clean and located in a nice area. Would highly recommend. Their customer service 10/10"
"Kim and Gwen are awesome to work with. They showed us around the facility, which was very neat and clean. The office area was top notch and showed that they care about the customer. Highly recommend this location."
"After researching and calling around to other storage facilities, I feel like life storage is the best in this area. The entire facility is secure and clean and management is extremely nice. Will use them again if needed!"
"Maria hands down delivers the best customer service on the coast! She was extremely patient with me. I have never rented a space before so I had a million questions, but she answered them all gracefully and never once got irritated; she actually told me to take my time, walked me though step-by-step, and even asked if I had any further questions! She was definitely a lifesaver and I could not be more pleased with my experience!"
"Went in this morning to a very clean and professional environment. Maria Webb welcomed me and answered all of my questions and had me in and out WITH the unit I needed in less than fifteen minutes. This was my first time needing a storage unit so I wasn't sure what to expect. I left feeling great about the whole experience. Thanks Maria!"
"These women are amazing!! So happy to see someone face to face!! I previously looked into another facility where there were no employees present and I would have had to use a machine to rent to myself with no explanation. Both girls in the office were fantastic and were able to answer every question I had and I will be back."
"Maria is the best. She took time to explain the different size units available and found one real real close to the one I was transferring stuff from. She took time to answer all my questions. Great customer service"
"Maria was extremely helpful in not only answering my questions, but she went above and beyond in assisting me to the best of her ability. I will definitely be using Life Storage if I should ever need a storage unit and will always ask for Maria for any other questions I may have in the future."
"A kind warm hearted environment willing to help you out with your every need. If you're stuck waiting the store employees will keep you laughing because no one likes an awkward silence. Stop in and get a unit here they really are very helpful with anything you may need."
"On the phone, Lisa was fantastic with helping me figure out what size storage unit I needed. She was very patient, polite, and professional with explaining many things to me. In person, Gwen was absolutely amazing with helping me look at the storage unit and all the details I needed to know about the storage unit and facility. She explained everything thoroughly, was very professional, very patient, and very polite. The facility is great, clean, and secure. I would highly recommend this facility to my family member and friends."
"Mariha Webb and Gwen Waits are so helpful and just absolutely amazing. I came in to inquire about a space. Even though they both seemed really busy that day, each took time and explained to me my different options and answered every question I had! Will definitely be back soon!"
"Great Facility. I do not store here but frequently visit the office for boxes to ship items to my grandchildren. The office is always clean and the women that work here are so nice. I would recommend this facility to anyone and will rent here if storage is ever needed."
"Kim was wonderful, the reservation and check in process was quick and easy. Had to actually change my unit to climate controlled and she was able to find one for me with ease. Definitely recommend this place when you need storage."
"This place is very nice, clean, and very well maintained. Ms Kim is very sweet and easy to work with! She made it such a smooth experience, even when i realized I needed a bigger unit! I highly recommend it!"
"OMG this is the most amazing place Ive ever been to! Gwen is the pleasant manager Ive known! They keep the property and all the units immaculate! Prices are very reasonable or the amount of space and they will work with you! Gwen you are the person I had the pleasure of meeting and working with and I couldnt have been given the best person to assist me in this move!! Thank you so much and God bless you! Lori M"
"Ms. Gwen and her staff provided A+ customer service through my whole experience at this life storage facility. I'm military and I moved to the area on short notice. Normally it can be a difficult transition in regards to finding storage. Instead I was met with friendly and professional staff at this life storage. If I had questions about the local area its was nothing for me to ask them. Climate control storage units where clean, and the overall environment felt comfortable having my personal belongings there. Highly Recommend!!!
"The store was so clean and organized when I came in. The staff was so kind and answered to every concern that I had! They were so attentive to everything I needed! Absolutely recommending to friends!"
"This is an absolutely terrific storage facility! It's the cleanest, neatest place on the coast with excellent prices. Gwen and Kim are absolutely wonderful to deal with in meeting your every storage need. You simply can't ask for a better service from an obviously caring staff or a better facility. We love Life Storage on Popps Ferry!!"
"I was surprised there was no light source in the unit. We had a 10 X 20 while renovating a house, and moving furniture out of my parents' home after their deaths. We enjoyed having a light source as many of our trips to the unit were after long days of working at Keesler AFB Medical Center."
"My experience at Life Storage was awesome! Maria has A1 customer service skills and explained everything thoroughly. She also answered every question that I had and gave me tips on how to improve my experience while using Life Storage. Shes patient and has a wonderful personality."
"I have used Life Storage as long as they have been in business an even before it was Life Storage. This is the most accommodating convenient helpful an professional storage business on the Gulf Coast. AWESOME SERVICE and people who care!"
"The only reason I put satisfied instead of extremely satisfied and meets expectations instead of exceeds has nothing to do with your professional staff or building it’s the fact that the fee to rent goes up every year and I can hardly afford it. Nothing has changed with my space so I can’t understand why the increases . Other than that I’m well satisfied."
"Pretty good facility. Used them for about 2 years and never had any issues with the security or feeling like my stuff was going to be invaded by bugs or wet weather. Only thing was the price, but what can you do when you need to have climate control because you have pictures to store."
"Efficient, knowledgeable, great security. Our lock was not secured properly. We were notified of this and they have secured it until we could correct the problem. This was wonderful! I feel like our items are secure."
"It would be nice if there was an associate in the office during posted hours instead of having to make several trips. Secured gate was open several times. I vacated my units 2 weeks ago and I am still waiting for my refund. When I called the store manager seemed unconcerned. "
"You exceeded my expectation because I did not properly lock my unit. I think his name was Tim, but not sure. However, he discovered my mistake and personally called me to report the problem. I was extremely grateful and did not have expected that kind service.
"Back in May or June 2014 when Biloxi got heavy rain - we were called to inform us and asked that we check our storage to make sure we didn't get rain - they kept calling until they reached us. Then they followed-up a few days later to ask if we had a chance to check our storage. THAT'S WHAT WE CALL "EXCELLENT" CUSTOMER SERVICE. Thank you so very much."
"My only complaint is that I do not have access to my unit after 10pm. I work odd hours from time to time and have needed entry later than 10. It would be better for me if access was 24 hours.
Also some additional video surveylance would be nice. Especially at the entry so you know what car licence plates were in the units during whatthe times in case of a break in."
"THe boxes I bought would not hold anything without being taped on the bottom flaps. Otherwise they fell open and everything falls out! I appreciate the staff checks if the unit is locked or nor; I received a call when it looked locked with the padlock, but they even caught that I did not slide my latch closed first. Thank you :)"
"very happy with the overall service, the staff and the property. Extremely pleased with the security that was offered and the very prompt follow up with me on several occasions when extra security was needed. Thanks again hope to do business again in the future."
"I'm very happy with Uncle Bob's [Life Storage]. I've used storage units at other companies in other cities, but none of them compare to the service, security and clean property of Uncle Bob's [Life Storage]. Thanks!"
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #355, we offer great property security systems and clean, affordable storage units to rent for the residents of DIberville, Gulf Hills, St Martin, Latimer, and other neighborhoods in Biloxi, MS. Call us with questions, reserve online, or click here to compare other storage units in Biloxi.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Facility Access Hours
Monday: 6:00 am - 10:00 pm
Tuesday: 6:00 am - 10:00 pm
Wednesday: 6:00 am - 10:00 pm
Thursday: 6:00 am - 10:00 pm
Friday: 6:00 am - 10:00 pm
Saturday: 6:00 am - 10:00 pm
Sunday: 6:00 am - 10:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental