A 10x20 storage space is the size of 2-3 Bedrooms. It holds furnishings and appliances for an average 1500 sq. ft. residence. It can also hold compact vehicles depending on width and length.
We at Life Storage want to maintain the best storage facilities in Biloxi, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
"I was living in Idaho with my storage unit in Mississippi. An issue came up and the employees notified me and handled the situation. I was very satisfied with their helpfulness and professionalism."
"I was surprised there was no light source in the unit. We had a 10 X 20 while renovating a house, and moving furniture out of my parents' home after their deaths. We enjoyed having a light source as many of our trips to the unit were after long days of working at Keesler AFB Medical Center."
"The only reason I put satisfied instead of extremely satisfied and meets expectations instead of exceeds has nothing to do with your professional staff or building it’s the fact that the fee to rent goes up every year and I can hardly afford it. Nothing has changed with my space so I can’t understand why the increases . Other than that I’m well satisfied."
"The staff went out of their way to help me. It became clear that if there was anything they could do to help me get throughout the process that they would do it."
"Gate access and security of storage area is excellent. The cleanliness and professionalism is the best of any storage area within the Biloxi/Gulfport area."
"Efficient, knowledgeable, great security. Our lock was not secured properly. We were notified of this and they have secured it until we could correct the problem. This was wonderful! I feel like our items are secure."
"If I need storage in the future, I will definitely choose this location. The staff was always super friendly. The property was always very clean. I always felt safe while I was accessing my unit. "
"Great locations, property well maintained and secure. Only gripe I have is cost. Just a little pricy especially when you add additional cost of insurance. Overall, very good."
"It would be nice if there was an associate in the office during posted hours instead of having to make several trips. Secured gate was open several times. I vacated my units 2 weeks ago and I am still waiting for my refund. When I called the store manager seemed unconcerned. "
"You exceeded my expectation because I did not properly lock my unit. I think his name was Tim, but not sure. However, he discovered my mistake and personally called me to report the problem. I was extremely grateful and did not have expected that kind service.
thank you"
"Great group of folks on Popps Ferry. They really took good care of me when I had an unexpected need. They were efficient and I appreciate their hard work! Great job!"
"Back in May or June 2014 when Biloxi got heavy rain - we were called to inform us and asked that we check our storage to make sure we didn't get rain - they kept calling until they reached us. Then they followed-up a few days later to ask if we had a chance to check our storage. THAT'S WHAT WE CALL "EXCELLENT" CUSTOMER SERVICE. Thank you so very much."
"Recently I have had to use the storage room more frequently and I cannot find the flatbed carts in any of the 4 closest other storage bldgs. Do you not have them anymore?"
"My only complaint is that I do not have access to my unit after 10pm. I work odd hours from time to time and have needed entry later than 10. It would be better for me if access was 24 hours.
Also some additional video surveylance would be nice. Especially at the entry so you know what car licence plates were in the units during whatthe times in case of a break in."
"THe boxes I bought would not hold anything without being taped on the bottom flaps. Otherwise they fell open and everything falls out! I appreciate the staff checks if the unit is locked or nor; I received a call when it looked locked with the padlock, but they even caught that I did not slide my latch closed first. Thank you :)"
"Sometimes there is not enough staff on site and they are not open when they are supposed to be open. 2 different locations I have had to leave and come back later because there was noone there when the office was supposed to open."
"very happy with the overall service, the staff and the property. Extremely pleased with the security that was offered and the very prompt follow up with me on several occasions when extra security was needed. Thanks again hope to do business again in the future."
"I'm very happy with Uncle Bob's [Life Storage]. I've used storage units at other companies in other cities, but none of them compare to the service, security and clean property of Uncle Bob's [Life Storage]. Thanks!"
Save time and skip the counter! At this facility, you can complete your rental agreement, make payment, and get access right away. Just choose our "Rent Now" option.
Surveillance cameras are positioned throughout the facility to create a safer environment by monitoring traffic in and out of the facility and deterring trespassers.
Fencing around this facility is designed to limit access only to customers with assigned electronic access codes. Grounds, aisles and interior hallways are lighted for safety and convenience.
This facility offers month-to-month rental of parking for cars, trailers, and larger vehicles such as boats and RVs. Some spaces offer covering for protection from the elements.
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #355, we offer great property security systems and clean, affordable storage units to rent for the residents of DIberville, Gulf Hills, St Martin, Latimer, and other neighborhoods in Biloxi, MS. Call us with questions, reserve online, or click here to compare other storage units in Biloxi.
Rental Requirements:
Insurance required
Storage insurance available (third party)
$25 admin fee
Payments due monthly, with a minimum of one month rental
