Customer Reviews - Life Storage #226, North Andover
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We at Life Storage want to maintain the best storage facilities in North Andover, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in North Andover (#226)
4.88 out of 5
based on 41 of our most recent Reviews
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- Christine from North Andover, MA
5.0 out of 5
"I still have a large storage unit that I am using and just stopped the smaller unit because I no longer needed it."
April 24, 2019
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- Rosemary from Belleville, ON
5.0 out of 5
"Geehad (spelling?) has been awesome: super friendly and efficient"
September 19, 2018
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- Priscilla from Andover, MA
5.0 out of 5
"Moving cross country is extremely stressful. But the manager of the North Andover facility was amazing! He went overboard to assure that my possessions would be safe and secure. He's always a pleasure to deal with. I will recommend Life Storage to anyone who needs a storage facility."
May 25, 2018
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- Tracy from North Reading, MA
5.0 out of 5
"Did your best to accommodate my rushed needs and were extremely helpful in offering solutions. Very pleasant & attentive in all my dealings with the office and move in went very smooth."
April 19, 2018
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- Elizabeth from Lawrence, MA
5.0 out of 5
"Very satisfied with the services that was offered at the office and also went through every step and process very professional great service thumbs up"
November 29, 2017
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5.0 out of 5
"The owner of this facility is so nice and he keeps the facility so clean and nice. He is always there to assist. We are so glad that we chose to get our storage space from Life Storage of North Andover."
November 27, 2017
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- Donna from North Andover, MA
5.0 out of 5
"Very professional and helpful. Gave us hand in loading and unloading. Provided great service."
October 23, 2017
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- Surendra from North Andover, MA
4.5 out of 5
"Need to replace the storage carts, they are very old and worn out."
March 23, 2017
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- Patricia from Andover, MA
5.0 out of 5
"The unit was ready the same day that I called to inquire availability. "
March 19, 2017
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5.0 out of 5
"Just great! The manager Shah was a great help every time I needed assistance."
January 14, 2017
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- Richard from North Andover, MA
5.0 out of 5
"I was very impressed with how knowledgeable and courteous the staff is.
They help me assess my needs and gave me the guidance I needed for my storage needs.
Could not be happier with my No. Andover Uncle Bobs storage experience."
November 04, 2016
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- Yesenia from Wilmington, MA
4.5 out of 5
"Very clean. Good customer service.
Affordable. Will recommend to friends. "
July 23, 2016
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5.0 out of 5
"Great price for a great storage facility. I really like the free truck with rental. "
January 23, 2016
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4.8 out of 5
"I will be back in May for another summer of college storage"
September 23, 2015
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- Erin from North Andover, MA
5.0 out of 5
"Kandice was very friendly and welcoming. She explained everything extremely well and I was able to take advantage of the free Bob's moving truck in order move my belongings into the storage unit. Everyone at Bob's has been very pleasant and extremely helpful and my experience has been a great one thus far!"
August 27, 2015
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5.0 out of 5
"I can not think of anything at the moment. We have had several different size storage units over the years (at the No Andover location), and have had several different managers, yet through all of the changes one thing has always remained constant:
That is a genuine display of respect and decorum, which is not only refreshing but a welcome change from that of other businesses in the area."
August 09, 2015
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5.0 out of 5
"I was quite pleased with the cleanliness of the property. Since I am storing uncovered orchestral instruments, I was concerned that dirt would be a problem. I was pleasantly surprised at how well kept and clean everything is. "
July 29, 2015
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- Cathleen from Andover, MA
4.7 out of 5
"Appreciate the ability to ship large packages directly to storage unit; staff has been very accommodating."
July 02, 2015
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- Alex from North Andover, MA
5.0 out of 5
"I really like the unit. The elevator and spare dollies really makes getting my stuff in and out of the unit a breeze. I cut my finger when I was dropping off a load and the store attendant got me a bandaid and was very helpful."
June 27, 2015
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- Shannon from Chelmsford, MA
5.0 out of 5
"Shah was extremely courteous and patiently answered all of our questions. I feel that he went way above and beyond any normal expectation of customer service. I tried to give him a monetary tip for his excellent service, which he refused to take. This was A++++++ service. Thank you!"
April 27, 2015
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5.0 out of 5
"Wonderful greetings and service both on the phone and in person. Very helpful. Shoveled snow so we could access our vehicle. We highly praise this storage facility #226 in NO. Andover, MA. the owner and operator is excellent!
We look forward to further usage in the fall of 2015."
March 28, 2015
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- Leo from North Andover, MA
5.0 out of 5
"The are was secure and clean. I love the fact that you can drive in and that carts are readily available,
"
December 30, 2014
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- Christine from N.Andover, MA
4.8 out of 5
"I am amazed that even though I go there infrequently the manager knows who I am. Gives you a sense of comfort that the storage facility is well taken care of ."
October 28, 2014
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4.7 out of 5
"Transport dolly was damaged on the wheel which was hard to push - excessive vibration.."
August 27, 2014
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- Patricia from Andover, MA
4.7 out of 5
"I had requested several times to make your web page easier to print out a receipt for business expense reporting needs. All that was needed was to print it in a PDF format in lieu if the current nonsense that it prints but I never got a response. Otherwise, everything was fine. "
August 23, 2014
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- Dustin from North Andover, MA
4.3 out of 5
"There were 2 people working on my contract, and while I was trying to look up information they asked me, both were asking me separate strings of questions. It was very difficult to keep track of what was going on, and it felt very pushy."
July 25, 2014
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- Elizabeth from North Andover, MA
4.9 out of 5
"Friendly, professional service. Extremely knowledgeable. Accommodated my needs timely and professionally. Willing to be of assistance."
May 29, 2014
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5.0 out of 5
"The staff at North Andover were always friendly and very patience with me. I thank them for their professionalism, support, and courtesy."
May 26, 2014
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- Patrice from Damariscotta, ME
5.0 out of 5
"The staff is exceptionally polite, helpful and professional. I feel my belongings are safe at Uncle Bobs [Life Storage]...."
May 01, 2014
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5.0 out of 5
"Shah was friendly and knowledgeable. He was very courteous and pleasant."
April 09, 2014
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- Sheila from North Andover, MA
5.0 out of 5
"I didn't expect a storage facility to be as clean and organized as it was. The associated worked with me on a minor problem I was having which was very helpful to me."
March 25, 2014
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- Robert from North Andover, MA
4.4 out of 5
"Very happy with the service and the hours of operation."
March 08, 2014
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5.0 out of 5
"I deal with your manager Mr.Jehan and impresses me with trustworthiness, honesty and his no problem attitude,of which is important to me because of the original and one of a kind valuables I have in storage with Him."
February 03, 2014
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5.0 out of 5
"Storing my belongings during a stressful relocation was the most pleasant experience of my move. Mr. Jehan was courteous and kind and very helpful in accommodating my particular needs. He helped me choose the right space for my books and other household items at the right price for my budget. "
January 30, 2014
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- Christopher from Andover, MA
4.1 out of 5
"Most personnel are friendly and helpful but a few are less so."
January 02, 2014
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4.7 out of 5
"Inside parking wile visiting my unit - very important and desirable to me! "
November 16, 2013
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5.0 out of 5
"We will be renting a storage space again this coming summer."
September 30, 2013
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5.0 out of 5
"The indoor loading/unloading area was great. I'm sure it's a life saver in bad weather.
We'll be back next summer!"
September 23, 2013
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- William from North Reading, MA
5.0 out of 5
"The staff was extremely accommodating with my unusual circumstances and I greatly appreciate the latitude they accorded me."
September 23, 2013
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5.0 out of 5
"Have always been happy with everything except rent being due lol. Recommended to my sister who just moved up and she rented a bigger space than ours! Thanks."
August 31, 2013
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- David from North Andover, MA
5.0 out of 5
"It is a pleasure being part of the uncle bobs storage family. Johaun is the great guy its a pleasure doing business with him.He is very professional. I would refer a friend in a second to this facility."
August 30, 2013
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