Self Storage Units near Lowell in Dracut, MA, 01826

"Rat feces everywhere! I visited my storage unit and found rat feces all over my belongings. I decided to move everything out and cancel the unit. I removed the lock and sent in my cancellation form. Since then they have continued to charge my credit card despite me notifying them many times, and re-sending my vacate notice many times. Ive emailed their direct email and corporate email, they assure me everything is all set, but then they keep charging me. I chatted with their customer service agent on their website and sent my vacate notice again, same result. Im starting to think they do this on purpose in order to get an extra payment or two out of their customers when they cancel. I have successfully disputed three months worth of charges by them to my credit card. Definitely an unethical business, and way too dirty for anything valuable."

"The place is clean and big the only problem is they will tell you a price online and another. Prices when you get to the store. Good luck"

"Julissa was professional and takes great pride in her job."

"La atencion fue muy biena se lo recomieendo"

"Adler is a helpful front desk, able to answer our questions and show us around. Clean and well organized. The indoor access is convenient from street level and an ordinary height car."

"Rent goes up every 6mo and the place is always dirty. Last week the door to the building wouldn't close and elevator was broken. Being dialsabled I can't walk my items up and down stairs. I have rented a unit for over a year and the repair of the location keeps getting worse."

"I've been renting from LifeStorage for quite some time now, and unfortunately I lost my key. Adler and Julissa were incredibly helpful, and willingly offered their assistance to get me access to my unit!"

"Thanks to the Staff at Life storage they always provide great customer service"

"Shah was awesome very helpful!"

"Shah is the best! Amazing experience Highly recommended."

"I love this place and the customer service is awesome,just to cut it short I will recommend you get your service there❤️❤️❤️.God bless you for doing so.💋👍"

"There was an awesome man here, Jehan, he was very helpful, very good customer service. Definitely coming back if I need storage"

"Very helpful and pleasant people to work with!"

"Amazing and very kind! Jehan was super helpful and got us a great deal on the unit. Definitely recommend this place!"

"I am in the Solar Industry feel free to look up my website for any of your solar needs, especially if you are moving soon to a new house —gosolarmike.com Thank you Jehan for your help with securing a storage unit, it is a great size and has climate control which we love!"

"Awesome facility and staff"

"So far I like the place"

"I have been to this location at different times during the day for more than 6 times in the past 2 weeks and there is always a close Sign. The units are very nice but the service stinks."

"Horrible costumer service not place put your belongings...11"

"The representative with whom I deal at the facility has always been willing to work with me if I had any issues, etc. He, Eric Chute< has made me feel better about utilizing the storage facility, despite my having had some unfortunate experiences. As a long time customer this has been very important to me."

"Really accommodating and great management, esp compared to Public Storage."

"The lady working there always drunk, and not respectful.."

"Great Service"

"A big thankyou to Eric at life storage in dracut!!! He has been so extremely helpful and I wouldnt want to store my items anywhere else. He is kind, efficient, and really goes above and beyond to help the customers. There is a new lady working who is absolutely awful. She is so mean to customers and is constantly just standing around smoking cigarettes. Life storage is going to go down hill with this new lady in charge."

"Not recommended at all. Staff is rude especially the woman name Marriott. Taking my storage need elsewhere ."

"I shopped around and these were the only storage units that were clean. I was impressed with the staff as well-- they are all super nice!"

"Awesome service! Very helpful!"

"Very well educated about the facility. Very helpful indeed needs raise"

"Life Storage I Definitely Highly Recommend. Very Fast and Polite Customer Service. Please Speak with Representative Eric. He was Very Professional and Efficient. He helped me rent my first unit and will definitely advised anyone to come to Life Storage in Dracut, Mass."

"They were really good. The inside storage was always warm. I love their service."

"Eric the store associate was more than helpful. He went above anf beyond for me durrig a snow storm"

"Eric made sure I was settled comfortably and he was really helpful, he is quick to help when you have a problem. He helps with a smile, thanks Eric and keep up the good job. Yes I have referred my friend and he is very happy."

"The staff Eric chuie helped us out thru the start of the process seems like very good place to store your belongings fast process too go down and get your storage same day !"

"Relatively convenient location and facility looks clean and simple to use from what I've seen. Phone service was cordial and Eric is pleasant and friendly guy who takes pride in his work. He made the task simple and easy."

"Life storage has been such a great experience! I have stored my belonging in other places, but Life Storage came with the best customer service by far! Anyone I contact over the phone has been extremely helpful. The property manager Eric was by far the best at helping me fit my needs. The property is extremely clean and well cared for. They also have a moving van on site that you can reserve for any moving needs which was huge for me! If I ever find myself needing storage again in the future, I will definitely be returning to Life Storage!"

"Eric at life storage is amazing! He has helped us from start to finish! He is friendly helpful and kind. I highly recommend him and hope that all life storage employees are as dedicated and kind to customers as Eric is ! Thank you"

"The staff there are unprofessional and beware they overcharge"

"Great place ! Clean and well maintained building , the staff Eric was a great guy very help full and nice . Great customer service and I was out in a quick manner definitely recommend this place"

"Well mannered supervision wonderful service very quick and clean place to store your house hold items. It’s my sixth year coming back and I wouldn’t pass it up for anything else In Lowell my number one place to store is with life storage the service there is immaculate very respectful and well Mannered employees again I would recommend and definitely stay storing with life storage on pleasant street"

"Eric was awesome! Very busy in there but he made sure to be so thorough!"

"Eric was a big help today with me and my family.he was by himself and this guy really looked out and showed us around. Big shout out to him! Made everything easy to understand and smooth."

"Very well kept up, nice worker, explained everything I needed to know"

"Awesome worker very personable and explained everything super welll"

"Very nice people"

"Stopped in to take a look at some of the storage units and was helped by Eric. The place was very clean and organized. outstanding customer service!!!"

"First off shoutout to Erick! From the moment I came in he was super helpful and friendly and answered all my questions. Explained everything perfectly. Great service."

"Eric was amazing! He showed me multiple units and worked with what I needed. He was very patient, energetic, happy and eager to help. He deserves a raise and a promotion if you ask me! Thanks again Eric!"

"Manager called me and she was amazing her name is sonia helped me in every possible way I highly recommend this facility"

"Great customer service"

"Great place Great costumer service Erick is the best given you all the information you need and answering all your questions. 😊"

"I just wanted to say I experienced remarkable service and am very pleased with renting here at life storage of DRACUT!! Eric is awesome!!!!!!"

"Clean facility and grounds. Professional staff. Affordable prices Eric is the best"

"This is my second year coming to Life storage to store my motorcycle and I must say I will never go elsewhere. Eric the property manager is GREAT, very helpful and always there if you need him. I believe he is the only employee at the property and man does he do a great job! I highly recommend this facility if youre looking for storage"

"Great service Eric should be running that place straight forward and went out of his way to help my mom. Extremely happy with them!"

"Best storage Around"

"The guy was really nice and he went out of his way to help me and my mom 5 star all day"

"Shout out to Eric C."

"Excellent customer service. Friendly and leanent, very helpful with answering any questions and assisting me with my request. Super easy process."

"Eric was absolutely amazing. He has helped me out since day one with my unit, and made everything so much easier for me!!!!"

"If you need a storage locker, look no further!! Life Storage is extremely hassle-free, and they even helped me throw out stuff I didn't need in order to close up my locker. Extremely friendly staff too!! p.s. If you're reading this Life Storage, give Eric C. a raise!!! He deserves it for how helpful he was."

"Stopped by a few weeks ago and dealt with a Tracy. She was super accommodating and helpful."

"Eric was a huge help in finding us the perfect unit for our needs!"

"I Reccomend LS in Dracut For all your Storage Needs And Their Well Informed Staff,As I had with Tracey Parkhurst Employee/Manager She Answered all of My Questions&Concerns and Got me into a Unit that Fit into My Budget TY Life Storage and Tracey Too"

"Tracey is so friendly and helpful! She was wonderful and thorough in answering questions and working to understand my needs!"

"Very helpful!!!!"

"Tracy was super helpful and so sweet and caring. I truly appreciate her"

"I always have a great experience here. Tracey is always available to answer my questions- AAA customer service:)"

"Stopped in to get information and was greeted by Tracey, she was quite informated . What a pleasure she was!"

"I stopped in on Sunday to get some information, and was greeted by Tracey and Eric. They make a great team"

"Excellent customer service! Tracy especially friendly and helpful."

"I stopped in at life storage in dracut & was helped by Tracey. She was very informative and very friendly and gave me all the information I need it it was a pleasure to do business with her"

"Went to check out life storage was greeted with a nice smile traceywas wonderful. Very friendly and help out on all my questions thank you tracey"

"We had a great experience and the customer service was above and beyond. I would highly recommend Life Storage to anyone I know looking for a storage company!"

"Brookline Storage instead"

"I visited this location seeking for storage. Although they are under construction Eric provided awesome information about services they offer recommended another Life Storage location that met my needs."

"Eric was very helpful with helping me find everything I needed!!! I'm very happy here!!!"

"Sooooo...it is OVERPRICED & I got a "large" unit however; I ended up getting 2 since not much really fit (I do have a lot of items but still unit not big enough for the $). I did expect something totally different (indoors) I can see why mice and little bugs can get in just hopefully none will be transported to our new home. At the end of the day I did experience very respectful and kind customer service which was why I ended up getting 2 units. I was impressed with 1 representative above all, she definitely went out of her way to accommodate or needs on an emergency basis, Marjorie Beckwith is an outstanding representative and made the experience better. Thank You for going out of your way! Tell corp to lower the prices =æ"

"Excellent Satisfaction"

"Very polite and understanding very clean its a great place to bring whatever won't fit wherever = = = thankyou"

"Under construction but staff very nice"

"Best place ever!! The customer service is great, they are super kind and funny. I honestly will indicate this Storage, you can even use their van to move your box/furnitures."

"This is a great facility with professional service!"

"Good customer service. Good attention. Real help. Thats the best!"

"I absolutely dispise this place. Staff ignorant. Animals got into my unit destroying and eating through some of my stuff. For the price im sure there other places around. Keep looking is my honest opinon!"

"RUN, don't walk, away from this place to any other! prices go up twice a year, awful/no customer service, manger/staff apparently never informed of plans by company. went to pay my Feb '19 fee, only to be told they're tearing down the bldg, there are no spots for me to move to, and I'd have to move everything out by the end of the month. cost me over $1,ooo, they had the nerve to assess me a late fee when I moved out on the 6th, then miscalculated it - overcharged me by $65. After treating me like dirt and forcing me out, sent a survey for me to fill out, saying they missed me already. obviously too stupid and lazy to realize how much I hate this company. Had to complain to the Better Business Bureau to get the money they overcharged me."

"Very friendly and great personality love dealing with Marjorie Beckwith a real people person you should make sure you keep her happy, don't want to deal with no other person"

"I was able to call and discuss my needs and let them know I was going to take a unit, they held it for me until the next day when I went in to do the paperwork. Very seamless process "

"Keep up the good job!"

"Nice clean"

"Very Fast, efficient, pleasant experience!!"

"When site's truck became disabled, I felt the manager went out of her way to make arrangements for me to obtain the use of another site's truck for the same time slot."

"Expectations were met. "

"Uncle Bobs was almost half the price of any competitor and they let us use a 20 something foot truck free of charge. I would always call Uncle Bobs for any storage needs"

"Very competent ."

"Very helpful and polite"

"too pricy I was told the space was cheaper than what im paying."

"The only concern I had was I rented a 5X10 unit. It was not 5X10. It cane up pretty short in the width. I didn't complain because I wasn't storing that much and it all fit. I suggest you let your customers know before the sign a rental agreement. Other than that, I would definitely recommend and use again if need be "

"had the space I wanted, at a price that was reasonable"

"The Dracut High School band boosters are forever grateful for the donation space. We would also like to pass on how wonderful the staff has been to each of us as well as the families that have gone by to place items in the space. Thanks again!"

"I am satisfied with the service uncle bobs storage provides and would recommend storing there"

"wonderful employees"

"the staff is absolutely stunning at this location!"

"I found the place really neat and convenient."

"Overall, it was a much more positive experience than I expected. The two employees that we have dealt with were both really helpful and friendly. "

"ANYTHING BETTER WILL NOT BE POSSIBLE"

"Christy is an awesome help to me"

"I found your employee to be extremely professional, friendly, courteous and efficient."

"Expectations were met and exceeded. This location is wonderful; people are friendly, available any time, accommodating."

"Storage unit I was expecting to rent was smaller than I thought. Associate was glad to show me a bigger unit that met my needs. Great experience. This is why I rented here again. :)"

"The service was excellent and the facility with well maintained."

"Very quick and friendly"

"Very well maintained and customer friendly. I would certainly use you again if the need arises."

"You were recommended as a place to store my "stuff", and I would do the same when asked!"

"I just thought it would be easier to get to my space. If 2 trucks came up in opposite directions it would be a tight squeeze."

"I was pleasantly surprised at the extremely friendly and helpful attitude I was extended by the manager, Scott. If this were a restaurant, the first thing I'd have done after going home would have been to write Scott a great Yelp review. Moving weekend was tough for me, Scott definitely made it a little easier."

"Great Customer Service in Dracut!"

"it was what I expected based on my preconceived expectations going through the website. "

"I wish the hours would have been more flexible for my schedule. "

"5 Stars all the way for Scott & Dennis"

"Uncle Bob's Self Storage meets all of my needs! Thank you!"

"You guys are doing a great job."

"Very happy with the service I received."

"the staff at the Dracut facility is the best"

"I, due to personal finances, am habitually late and Dennis has always communicated very well with his reminders, and in a professional manner. I couldn't be happier with their operations and ability to work with me in a professional, timely manner."

"your people(Dennis & Scott) who run store #234 are great, very personable, a credit to your company!! "

"Well, two reasons, I guess. One was that the service and the facilities in general were so good, and also that they were so incredibly improved since my prior experience at this site about a decade ago. Dennis was very helpful, and I got the general sense that he kept a very good eye on the property, the people using it, and the process for getting folks set up."

"This is the 1st time we ever used a storage facility. The manager at the Dracut facility always went out of his way to make sure we had what we needed. He was great! Also the prices were affordable."

"The manager at the Bob's Self Storage in Dracut, Ma was unbelievably helpful and willing to help out in any way possible. He took the time to find out how I could save a little money each time I talked to him. I would heartily recommend his storage facility."