Customer Reviews - Life Storage #24, Weymouth
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We at Life Storage want to maintain the best storage facilities in Weymouth, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Weymouth (#024)
4.76 out of 5
based on 35 of our most recent Reviews
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5.0 out of 5
"Very much met my expectations. Bob was very helpful signing me in and explained different options for how to store my belongings"
April 25, 2019
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5.0 out of 5
"Been with Life Storage 3 times... I love the staff here."
February 15, 2019
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4.6 out of 5
"Bob is great and so is the woman that works with him."
May 24, 2018
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5.0 out of 5
"this is the 2nd time I have used the Weymouth MA facility. Each time I was greeted and treated professionally by both Bob and Amanda. They are both great representatives of Life Stortage!!! "
April 10, 2018
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5.0 out of 5
"The lady that attended me at the office exceeded my expectations. She knew what she was talking about,helped me as quick as possible. I had originally gone there by mistake thinking i made my storage reservation with this company and she was quicker and cheaper then my original location. That’s what made me realize i was not at my original location where i had reserved my unit."
March 18, 2018
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- Mike from Dorchester Center, MA
5.0 out of 5
"The staff were always professional, polite, and helpful."
February 27, 2018
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5.0 out of 5
"Life storage is a great company. It was always very clean and the staff was always friendly "
February 23, 2018
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5.0 out of 5
"The staff is very professional, well informed, friendly and courteous. "
January 02, 2018
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5.0 out of 5
"The people who work here are extremely polite and helpful. Thank you"
September 07, 2017
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- Charles from Weymouth, MA
5.0 out of 5
"Very helpful and professional staff. I'm always greeted with a smile and "How can we help today"."
September 01, 2017
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5.0 out of 5
" The Weymouth facility was on point they were great people to deal with I hope all your stores are the same way cuz I will recommend you to others"
July 23, 2017
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5.0 out of 5
"above average on all counts. the unit was clean(amanda even swept it out again prior to us putting anything in it), she was VERY friendly & helpful"
May 17, 2017
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5.0 out of 5
"Management is the best ... pleasant and professional at all times."
March 18, 2017
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- Loretta from Somerville, MA
4.8 out of 5
"No complaints at all. My belongings stayed clean and safe for 7 plus years. Many thanks :)"
February 05, 2017
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5.0 out of 5
"You met all of my expectations and I am glad that my things are safe with Uncle Bob's [Life Storage]."
June 28, 2016
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- Christine from Quincy, MA
5.0 out of 5
"the use of a moving truck is a phenomenal service and really made our experience incredible. "
March 26, 2016
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- Richard from South Weymouth, MA
5.0 out of 5
"The whole process went very smoothly. I don't like the fact that I couldn't refuse insurance. That should be optional. "
January 25, 2016
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5.0 out of 5
"I love it. I even got my parents to rent theirs with you all."
November 02, 2015
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- Richard from Weymouth, MA
5.0 out of 5
"Very friendly associates, they often wave and say hello as I Drive through"
September 07, 2015
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- Michael from Dorchester, MA
5.0 out of 5
"I am sure the perimeter fencing will be fixed after the disastrous winter. "
June 25, 2015
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- Paula from North Weymouth, MA
4.4 out of 5
"second time renting because my first experience was good."
May 26, 2015
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- Danielle from Weymouth, MA
5.0 out of 5
"Everyone was extremely helpful and pleasant. The place is immaculate. Anytime time I call all questions were answered without any hesitation. I would recommend this place for storage to everyone. "
May 23, 2015
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2.8 out of 5
"From customer service experience, customer should always be right and never be told well you're wrong. Information was missing from one of forms brought in and MANAGER was unwilling to work with me and/or make my moving experience a pleasant one. If I had more of a choice on helping hands to move my furniture I would NOT have chosen Uncle Bob's storage."
April 06, 2015
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3.6 out of 5
"I was satisfied with the space.and everything was ok thanks so much."
December 30, 2014
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- Paul from West Yarmouth, MA
5.0 out of 5
"They said they would help us get a bigger unit. Also havingu the use of truck was helpfull"
August 25, 2014
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4.7 out of 5
"My family has rented space there many times,always happy, Ive rented at other places in the past and it was a horror show"
August 21, 2014
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4.4 out of 5
"everything was good. carlos was excellent.
my only issue was pulling in was tight but not too bad. thank you"
July 25, 2014
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5.0 out of 5
"Have nothing but praise for the workers at Uncle Bob's [Life Storage]. Was always greeted with a smile and some friendly conversation. Not only were the grounds always clean but I always felt safe on the grounds. Great job to the manager Carlos and Bob.
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June 23, 2014
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- Cristian from Norwood, MA
4.8 out of 5
"Moved in over the weekend - got a lot of help over the phone - the associate made genuine efforts to accomodate our needs on the spot."
May 28, 2014
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4.4 out of 5
"your fees are kinda on the high side. also if any renters storage rates are more than they can pay at once, partial payments should be allowed until balance is paid in full."
April 24, 2014
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5.0 out of 5
"Carlos was VERY helpful and we have recommended your storage facility to three people."
February 25, 2014
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5.0 out of 5
"The gentleman behind the counter was wonderful and provided excellent customer service. You should be proud to have such a wonderful employee representing your company on the front lines. It is difficult to find customer service that was so friendly, knowledgeable and helpful. It was a pleasure doing business with him."
January 24, 2014
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4.0 out of 5
"We wanted some climate control and there was some dirt and dust that comes under the doors. We moved to an inside storage, and we will have to see if it is any better,"
November 27, 2013
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4.6 out of 5
"I was very pleased with the service each time I went in and asked questions. Each time the persons were very helpful. Would definitely recommend to friends and also use your services again."
September 26, 2013
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4.4 out of 5
"well i have two units with u and when i got the second one they never even made a suggestion that maybe I get a bigger unit and combine the two and save a little money. And at the time I was stressed and not thinking about that but if it was brought to my attention i definitely would of done that i have been with Uncle Bob's since 2006 or 2007
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August 09, 2013
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