Customer Reviews - Life Storage #22, Readville
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We at Life Storage want to maintain the best storage facilities in Readville, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Readville (#022)
4.77 out of 5
based on 26 of our most recent Reviews
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- Michael from West Roxbury, MA
5.0 out of 5
"When i got there and pre ordered a unit it was not gonna work for me and Mike switched it out for me and got me a cheaper more feasible unit that worked perfectly he was great"
February 18, 2019
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5.0 out of 5
"The associate I worked with when moving into my unit and moving out was very thorough and knowledgeable, very personable, and helpful as needed. Definitely would recommend just because of him."
January 23, 2019
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- Christine from West Roxbury, MA
5.0 out of 5
"It was my first experience with any storage facility. This facility is close to where I live. For the short time of rental, it was a exceptionally pleasant experience. Very happy. Staff was great and informative and professional. "
December 24, 2017
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- Geraldine from Hyde Park, MA
4.8 out of 5
"My expectations were met he showed me space I booked and realized it was to small and he showed me next storage size which was very nice of him and went over everything it was quick and efficient "
March 17, 2017
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- Louise from West Roxbury, MA
5.0 out of 5
"Your service and facilities are awesome. There is a terrific very helpful guy who works at the Hyde Park Facility- he always has great suggestions and ideas.
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January 15, 2017
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5.0 out of 5
"Ken is an awesome guy. He makes Uncle Bob's look good. He's always a pleasure to talk to. "
May 03, 2016
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5.0 out of 5
"I have told the staff there that their bathroom is one of the cleanest I have ever seen."
February 25, 2016
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- Jessica from Brighton, MA
4.4 out of 5
"The storage location and price is convenient. The lack of 24 hour access and climate controlled units is the only drawback to the location we chose. My husband is a musician and has equipment we would like to store. In the event that we decide to leave and find another storage facility, it will be because we found a climate controlled option. "
December 25, 2015
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5.0 out of 5
"It was a great experience. Helpful staff. Great facility. I appreciate the opportunity to cancel on such short notice. Thanks! "
October 23, 2015
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- Felix from Roslindale, MA
4.4 out of 5
"Repair cyclone fences in a timely manner. Snow damage and vandal damage. Thank you"
October 05, 2015
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4.8 out of 5
"I came and got information before renting, then day of signing contract , everything that was explained prior. Was right on point, day of rental, no surprises"
July 25, 2015
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- Anya from Chestnut Hill, MA
4.7 out of 5
"Very pleased pleased with my experience. Never had any problems. I love how there is a manager there at all times. Ken and Mike the managers were always helpful. It was easy and very affordable. "
June 24, 2015
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- Michael from Westwood, MA
5.0 out of 5
"Every thing was handled professionally and efficiently. "
April 27, 2015
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- James from West Roxbury, MA
4.8 out of 5
"Mike did a great job setting me up and explaining the new renter benefits"
April 27, 2015
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4.5 out of 5
"Rick was responsive, knowledgable, witty, and talkative. Customer service was great despite not having a van."
October 28, 2014
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4.3 out of 5
"We enjoy Uncle Bob's [Life Storage]; however it would great if we had access to the dumpster to at least throw out small stuff. It is kind of a pain that there is nowhere to throw out small trash items."
August 25, 2014
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- Marlennys from Hyde Park, MA
5.0 out of 5
"He was great. He was knolegeable, neat, friendly and helpful. "
July 27, 2014
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5.0 out of 5
"I will say that the manager Ken was/is the kindest and most accomodating person that I dealt with at Uncle Bobs [Life Storage]! Even though he was a Yankee fan... Hahaha. I only had great experiences with this facility and would recommend to anyone that wants a hassle free storage. Ken is who you want all your employees to be...a role model for great customer service"
July 24, 2014
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- Richard from Brighton ma, MA
5.0 out of 5
"The customer service rep was thorough and covered a lot of topics quickly concerning the type of unit that I needed as well as the best way to store my property for the rest of the summer."
June 28, 2014
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5.0 out of 5
"Thank you very much for the awesome hospitality at Readville!"
February 25, 2014
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5.0 out of 5
"My Readville, MA location has been outstanding! Everyone is most helpful and kind. "
February 04, 2014
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- Doreen from Roslindale, MA
5.0 out of 5
"The only thing I did not like is that they change my door. I was driving by one day seen all my furniture in the driveway of Uncle Bobs [Life Storage]. I thought someone was gonna notify me when this was being done so I had opportunity to be there.Other than that everything was wonderful."
December 23, 2013
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4.8 out of 5
"exterior/outdoor storage unit; always easily accessable. Thanks."
December 06, 2013
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- James from West Roxbury, MA
3.0 out of 5
"There are times when no units are available in Readville - maybe an expansion could be considered?"
November 25, 2013
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- Karen from Dorchester, MA
5.0 out of 5
"The service staff and facility was great will always come back there when I need an extra space that's affordable as well"
November 23, 2013
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4.6 out of 5
"A courteous staff, and you are treated like family, and a genuine interest in finding the right size lockers also willingness to please."
October 18, 2013
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