Customer Reviews - Life Storage #8123, Broussard
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We at Life Storage want to maintain the best storage facilities in Broussard, and in every city where we do business.
That's why we routinely ask our customers about their experience with us and challenge ourselves to make it better.
You can read what customers think about us here on our website - over the past four years, we've had over 100,000 customers respond to our surveys and tell us what they think.
We publish their reviews here, and we're proud of the result!
Write a Review
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- Overall Rating for Life Storage in Broussard (#8123)
4.89 out of 5
based on 47 of our most recent Reviews
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- Natalie from Broussard, LA
5.0 out of 5
"Rose and La Quinta at the Broussard, LA location were both constantly amazing to work with! They were very kind, thorough, and incredibly helpful. The price was well worth the value I received. I'll definitely suggest using Life Storage to anyone who needs storage space and I'll be back if the need ever arrises again.
Well worth it! Visit Rose and La Quinta!"
June 23, 2019
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- Ernest from Lafayette, LA
5.0 out of 5
"Office staff very knowledgeable of rules regs re the storage facility. Explained them well. Shoes she cares about me the customer as well as the storage facility."
May 18, 2019
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5.0 out of 5
"The young lady who opened my account went above and beyond... I was very impressed with her, I would go back just based on her overall professionalism."
January 23, 2019
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- Charlene from youngsville, LA
5.0 out of 5
"THE LADIES AT THE DESK ARE SO RESPECTFUL AND FRIENDLY. VERY HELPFUL AND INFORMATIVE."
January 17, 2019
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- Jonathan from Lafayette, LA
5.0 out of 5
"I'm honestly not sure what I was expecting. Page was helpful and answered all of my questions and concerns clearly. She showed me around to multiple units and was able to find one that completely met my needs. She was very friendly."
July 20, 2018
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- Stephanie from Abita Springs, LA
5.0 out of 5
"Everyone at this location was always very helpful. Even during a flood event that many of the units got a little water, the staff worked with the renters to clean their units quickly."
May 29, 2018
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- Ashley from Youngsville, LA
5.0 out of 5
"Was greeted by Ms. Rose who was happy to help us. She took us to the exact storage unit we wanted to rent. She made the sign up process super easy & quick! The storage facility was also VERY clean & kept up!"
April 07, 2018
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- Daniel from Broussard, LA
5.0 out of 5
"I/we were not familiar with renting and the rep made me feel right at home and comfortable with the whole idea. Reassured my wife and I that we are doing the right thing at the right place."
September 20, 2017
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- Elizabeth from Lafayette, LA
5.0 out of 5
"No complaints, met all expectations, would definitely use Life Storage, Broussard location again"
August 03, 2017
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- Ruth from Youngsville, LA
4.5 out of 5
"Questions about the type of lock needed. I was made to believe the combination lock I was using at my original LifeStorage facility across town, was not acceptable for this location. I purchased a key lock because of that."
June 30, 2017
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4.9 out of 5
"My expectations were meet. I was very pleased with the associate that helped me. She was very informative and very cheerful. I could tell she likes her job.I left feeling I picked the right place to store my belongings. ?"
March 01, 2017
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5.0 out of 5
"I'm always greeted with a smile and when I call, I'm addressed by my 1st name! "
March 01, 2017
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- Evette from Broussard, LA
5.0 out of 5
"We were already customers and were downsizing to a smaller unit. He was very professional and helpful. "
February 16, 2017
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5.0 out of 5
"He did everything be was suppose to do he answered all my questions and concerns.The service was friendly,kind, and helpful"
December 29, 2016
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- Amelia from Broussard, LA
5.0 out of 5
"Rose is AMAZING! Very helpful and goes out of her way for customers!"
December 07, 2016
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5.0 out of 5
"Extremely helpful and knowledgeable staff. Clean site, office, roads & units. "
November 28, 2016
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- Alicia from Lafayette, LA
5.0 out of 5
"Ms. Rose is amazing to work with. By far one of the best storage units I have ever been with!!!"
November 11, 2016
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- Stephanie from Youngsville, LA
5.0 out of 5
"Very attentive to our story and our needs for storage due to severe flooding. "
October 24, 2016
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4.4 out of 5
"My expectations were met. I was extremely happy when the manager called to tell me I had not locked my unit correctly. "
October 24, 2016
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- Christopher from Lafayette, LA
4.8 out of 5
"The staff at the Uncle Bob's on Albertsons Parkway in Broussard were awesome. Especially Rose and Jason! I would refer and recommend all my family and friends to use this location. Five minutes from both Lafayette and Youngsville, a hidden gem. Great service!"
October 11, 2016
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- Joshua from Broussard, LA
5.0 out of 5
"Associate always had a smile on their face. And had no problem with a quick story and a laugh."
June 23, 2016
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- Melanie from Lafayette, LA
5.0 out of 5
"Lucretia at the Albertson Parkway location is super-nice - excellent customer service!"
May 25, 2016
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- Michael from Youngsville, LA
5.0 out of 5
"Loved Rose, she was very professional and very knowledgeable. I would recommend this storage facility to any of my friends or family. Good job guys ! Thanks."
April 19, 2016
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- Dian C from New Iberia, LA
5.0 out of 5
"I have rented a storage space before at this location, the manager is awesome and why I choose this particular location again."
February 17, 2016
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5.0 out of 5
"Very professional and exceptionally well maintained."
December 25, 2015
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2.8 out of 5
"Prices were high, couldn't get information without jumping through hoops.
Billing process was simple, but didn't feel like Uncle Bob's appreciated me as a customer. "
November 23, 2015
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4.9 out of 5
"You met my expectations in a way that I was treated as a person with concerns and not just another account. The attendant was very professional and caring individual.He gave me choices and did not try to persude me to take a unit I didn't need."
July 28, 2015
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- Melody from Naperville, IL
5.0 out of 5
"This area was huge and he gave me the best rate and let us look at many different sizes! He also gave us a tour using the golf cart! It was so easy and relaxing."
July 07, 2015
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- Petra from Youngsville, LA
5.0 out of 5
"i am concerned about flooding in this area as the water is near the storage units when it rains i have lost everything due to two floods and a fire and i cant afford to replace items again. everything is in totes up off the floor on pallets but the water comes to the door of the storage unit. i have insurance but as i said i am not in a situation where i can afford to by things again to replace and start all over again. "
June 28, 2015
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- Charles from Broussard, LA
5.0 out of 5
"I have used a storage facility at two other cities. In comparison, Uncle Bob's [Life Storage] beats them by a long shot. The staff was friendlier, they took more time explaining everything in detail, the facility was neat, clean and orderly, etc. "
June 26, 2015
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- Joseph from Broussard, LA
5.0 out of 5
"The rental process was very easy, and the free truck rental was very convenient and saved me additional cost. The associate was helpful and thorough for both the storage space and free truck rental."
May 28, 2015
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- Jacqueline from Youngsville, LA
5.0 out of 5
"The Gentlemen walked me through the facility to determine which storage unit would be most beneficial to me based on my needs. He took the time to explain the terms, conditions, security, and the paperwork to me. The overall experience was quick, easy, and made convenient for me to obtain what I needed. Thank you :)"
May 27, 2015
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5.0 out of 5
"My wife and I were extremely impressed with the positive attitude and enthusiasm displayed by those who helped us meet our storage needs."
May 27, 2015
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- Melissa from St. Martinville, LA
5.0 out of 5
"Everything was great, everyone was friendly when I called and when I'm there. Very nice evironment and service!
Thank you"
April 28, 2015
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5.0 out of 5
"Very professional as well as knowledgeable and helpful"
December 30, 2014
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- Tim from Elizabeth City, NC
5.0 out of 5
"The associates were very helpful and very friendly, very easy to do business with them. The storage facility appears to be in good condition and appears to be a safe place to store my belongings. "
December 30, 2014
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5.0 out of 5
"Lacretia was very helpful and had such a great attitude. She went out of her way to make us feel welcomed."
December 30, 2014
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5.0 out of 5
"The 2 young ladies that helped us were very polite and friendly. It is such a pleasure to be so well received during these chaotic times of moving. I will diffently recommend Uncle bob's in the future. I am sorry I don't remember their names but, but you have two fantastic employee's.
Loney"
November 26, 2014
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- Donald from Broussard, LA
5.0 out of 5
"This has particularly been a very stress filled move for me. so it was nice to have a cool manager and associate who were not only exceeding my needs and expectations, but making light of the situation so just for a little while the stress was gone and felt fun."
October 28, 2014
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- Virginia from Lafayette, LA
5.0 out of 5
"Desired to downsize. Staff very helpful. Very pleased"
October 28, 2014
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5.0 out of 5
"The staff is always friendly, approachable and ready to help!"
September 02, 2014
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- Sandy from New Iberia, LA
5.0 out of 5
"I am not sure how to spell her name, but the Lady that helped me, LeKrecia, was a blessing. She has the best personality and was so warm and graceful. I wish all businesses would have someone like her to deal with on a daily basis. "
August 27, 2014
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- Melaney from Lafayette, LA
4.9 out of 5
"Every encounter I've had has been incredibly professional--even after my husband wrecked one of your trucks. I cannot praise your Broussard store enough! Great staff, great facilities!"
August 27, 2014
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- Dwight from St.Martinville, LA
5.0 out of 5
"The manager at the site located on Albertson Parkway, Broussard, La was as professional and helpful as any other servicing facility around. Excellent customer relations with an overall friendly atmosphere. Excellent!!!"
April 23, 2014
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- Matthew from Lafayette, LA
5.0 out of 5
"Everything was great. Jennifer was very friendly and helpful. Only thing negative on my end was I thought I signed up for the 50% next months rent. Jennifer informed me that I had no discount in her paperwork. But that would be my only complaint. She was fabulous."
March 17, 2014
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- Joanne from Lafayette, LA
5.0 out of 5
"Outstanding customer service - in fact, we rented a second building due to the fact of the prompt service and have referred other homeowners to this site!
#1 both times!!!"
January 23, 2014
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- Wilton from Lafayette, LA
3.7 out of 5
"A storage place are pretty much the same all over but your people make the difference."
September 04, 2013
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