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2952 Ambassador Caffery PkwyLafayette, LA 705064.2 Miles Away
Customer Reviews - Life Storage #8040, Lafayette
We at Life Storage want to maintain the best storage facilities in Lafayette, and in every city where we do business.
Take a look at all the good things our customers say about this Life Storage, and all of our stores! It thrills us to give customers the best customer service possible, and to hear when they are pleased with how we have taken care of their storage needs.
"We have used this location multiple times and it’s always great. Everything is always clean, and Cheryl and Stephanie are amazing. We don’t want to move again, but if we need a storage unit we will be back!"
"Even deciding on what size storage building you need when your going through tough times can be overwhelming but Stephanie made it so easy - I left there feeling confident that my things were going to be safe and secure . Thanks Stephanie 😁"
"Clean and nice storage facility! Well maintained with a great staff! Stephanie in particular was a great help. Very knowledgeable and patient while answering all of my questions to make sure I got the right sized unit for my needs. I will definitely be recommending this facility to my friends."
"This store is extremely clean and well organized. The staff was very friendly from the time I walked in through the process of renting my storage space. The store and entire storage space was spotless. Will recommend to others."
"Ms. Stephanie in the front office is amazing! She made everything so easy, explained everything, and made sure I had all my questions answered. I will definitely recommend LifeStorage to everyone, and definitely this location."
"Rates continuously continue to creep up. Been there for a couple of years. Swung by my unit the other morning at 6am and there was a lady LIVING in one of the units down from mine..... Secure and climate controlled .... Cameras everywhere... She had her couch out in the isle. Called and left a message. Hope that's remedied before my next morning visit or I'm out."
"Originally reserved a 5x5 online thinking it was what we needed. When we arrived, Cheryl was kind enough to show us around and offer us other options that would be more suitable for us! Such a sweet soul!"
"I had to store some of my things for a few months while we were selling our home. Cheryl helped us make the process so much easier and helped us feel secure with leaving our belongings there. Would definitely recommend!"
"Cheryl and Danielle made my experience renting here so much better than others. Can't wait to start renting here. They made the process so easy. Recommend this climate controlled self storage facility to everyone."
"Cheryl (Store Manager of the Verot location) is the best! She is very helpful, specific and immediately got me into a smaller cheaper unit when I needed to switch over. This place is the cleanest, it is climate controlled, nice and cool!!!!!! Highly recommended!"
"The manager Ms. Cheryl went above and beyond with outstanding customer service and knowledge of her facility. From the moment we walked in the door we were greeted with kindness. The process was very efficient and I felt comfortable signing a lease the same day. The facility seemed to be the cleanest one we have visited throughout Lafayette and surrounding areas. 10/10"
"Cheryl David did an amazing job helping me find the perfect space with a perfect price! She was very patient and allowed me to go look at spaces ! Very quick and easy process all thanks to Cheryl David"
"Cheryl David & Danielle Thomas gave excellent customer service! Super, super helpful with all my questions and concerns! Very clean climate controlled property! I will refer to family & friends!
Thank you, Victoria Stroy"
"Cheryl was extremely helpful from initial contact through acquiring storage unit. We had a unique situation in which we needed short term storage immediately and she went above and beyond to make sure that we were taken care of and comfortable with the storage options selected."
"Do Not Rent From This Corporation!! Yes they might be nice at first BUT If you get sick with Covid 19 and down for 4 months. From being a RN- Nurse working on acute covid unit. And get behind a month, The company will Sell your stuff with NO notice in the mail. Or email. Then send your nonpayment to Collection which was Not beyond 6 months. All my children history Gone!! All my Mother's things even our family china cabinet!!😢 I was a custom for Years!! Not some overnight customer. I would have given a negative 5 stars if I could have. Never Store close family items even if you live in a city with no storage on site. Make the room because you could end up like I did, Very Heart broken after my recovery."
"Had the absolute BEST customer service today with Cheryl David! She helped me through the whole process and even gave me very helpful information on looking for my new home! Definitely made my move and experience here one of the best yet!"
"Ms Cheryl was amazing from the first day to the last. Made me feel like family and helped with everything. Very sad to leave. She definitely needs to be promoted higher!!!! Awesome experience and customer service was perfection!!! I will definitely use again if Ms Cheryl is with them!!!!"
"Location is perfect, easy to get in and out of. It’s well kept up and looks nice like she cares about her place of business.
Cheryl was super nice and very professional, helped us out for sure! Definitely recommended!"
"Great location, I’ve had my stuff in storage here over a year. The front desk lady, Mrs.Cheryl is very helpful and reminded me about the first months free and also showed me my unit before moving into it to make sure it was the size I needed. I’d recommend this location to anyone in need."
"Great customer service. Mrs Cheryl David was very helpful and informative. I was greeted with great hospitality and management service from her and would highly recommend anyone looking for storage to come here."
"DO NOT STORE YOUR BELONGINGS HERE! I was in this facility on the floor level for 6 weeks when I went in to measure a piece of furniture and found ALL of my belongings covered in mold. It's everything my husband and I own, so you can imagine how devastating that is. We have reached out to the company 15 times over the last few weeks with zero response and when I found water in our unit today, Cheryl told me to get paper towels and that's all she can offer as help. Are you kidding? I am a positive person and never leave negative reviews, but for the sake of the reader and their belongings, this place is NOT worth it and they will not be of any help at all. Cheryl and Danielle both said they had never heard of anyone but us complaining of mold, but I've connected with a couple of other people who had this problem even before I moved in so they clearly knew of other people!! Insane. Lies and neglect is how they operate their business. Mark, the area manager also yelled at my mom when she called to warn him about the health concern that their employees are breathing. I attached the reading where you can see the top number is the humidity level which is at 80 and should never be over 60 according to the EPA guidelines"
"DO NOT STORE YOUR BELONGINGS HERE! I was in this facility on the floor level for 6 weeks when I went in to measure a piece of furniture and found ALL of my belongings covered in mold. It's everything my husband and I own, so you can imagine how devastating that is. We have reached out to the company 15 times over the last few weeks with zero response and when I found water in our unit today, Cheryl told me to get paper towels and that's all she can offer as help. Are you kidding? I am a positive person and never leave negative reviews, but for the sake of the reader and their belongings, this place is NOT worth it and they will not be of any help at all. Cheryl and Danielle both said they had never heard of anyone but us complaining of mold, but I'm seeing Callie's review of 1 month ago where they clearly knew of other people!! Insane. Lies and neglect is how they operate their business. Mark, the area manager also yelled at my mom when she called to warn him about the health concern that their employees are breathing. I attached the reading where you can see the top number is the humidity level which is at 80 and should never be over 60 according to the EPA guidelines."
"This place is amazing! Cheryl and Danielle were very helpful. I lost my key to my lock and these amazing ladies were awesome at cutting my lock. Will definitely be recommending this location for future storage uses! Thanks ladies!"
"Danielle is an awesome manager at storage. She was very kind and super helpful. She alerted me when my due time arrived and made sure i was taken care of. Thanks Danielle for all your help. Definitely will be revisiting when i need some storage space!"
"I could not recommend the facility to an enemy! They have mold all over the unit and I was not the only person moving out with the problem, I was not an isolated incident. My belongings were in a floor unit for less than two months and are covered in mold! The manager Cheryl admitted she cannot control the mold on the first floor and she was aware people moved out but didn’t think to mention it. It is all over the walls and ceiling! The owner claims that they are not responsible because the unit was clean when then gave it to me. Two separate moving companies stated they have moved people out of this facility recently due to mold! It is a scam! Anyone can wipe down metal right before someone looks in it, that doesn’t mean the mold spores were properly removed. The insurance is a joke and the management has been so disrespectful. There are too many other storage units in town to waste your time or money here. I have never left a review in my life but I truly feel compelled to warn people about this company/location."
"Its a very clean storage place. Danielle Thomas was very genuine in helping me and my mom to find a storage space we need. She is very friendly and goes out of her way to help you. It was a very pleasant experience. :)"
"Dealing with Life Storage was one of the best decisions Ive made. Convenient location! The facility is kept super clean, and all of the employees are extremely helpful. Special shout out to Mrs. Cheryl! She is very pleasant, and she went above and beyond to accommodate me while moving-out of my unit. Customer service is important to me, and they exceeded my expectations. The pricing is also very reasonable. 10/10 would recommend them to family or friends."
"Mrs. Cheryl was super helpful making sure that we had the right space for our things while in our storage. I am very satisfied with the cleanliness of the space provided and entire building in general."
"Cheryl was very helpful. She showed me a few different size units to help me determine which one would work best for me. The staff in the front office was very helpful and pleasant as well. And you can't beat first month, FREE!"
"This location is great! Danielle helped me with everything that i needed. I told her that i was 7 dollars short from payment to get started on my rental and she used her 7 dollars that she had in her pocket to get me started. She is such a sweetheart and i appreciate her helping me so much!!"
"My daughter and son-in-law had a unit here for almost a year. They had a devastating flood at their home in Youngsville in January, 2019. What they were able to salvage was placed in storage here. Well, they go to get their items this week because their home was finally ready to move back in and guess what? Everything and I mean everything in their unit was covered in mold and mildew. The office told them that during the course of a substantial storm during the summer, the double doors to the facility kept blowing open. They wanted to lock the doors to prevent wind-driven rain from entering the facility but either the owner or corporate advised them not to do so. Further, none of the renters was notified about what happened so they could come and check on their contents and move if necessary which would definitely have mitigated further damage. Maybe Life Storage was afraid of losing customers? Even though Life Storage requires rental insurance, which the kids did have, the $3,000 in coverage doesn't begin to replace what was damaged and had to be thrown out. My daughter and son-in-law were not the only renters that were affected either. Now THEY HAVE NOTHING.....most everything had to be tossed. They are effectively starting over from scratch. And guess what? Life Storage accepts NO liability even though they failed to secure their facility during a storm. What a great, safe indoor, climate controlled facility NOT!
SHAME ON YOU!!!!!"
"Danielle was very helpful with me. She showed me the unit, she helped me with the paperwork and she made sure i got the right merchandise for my money. This place and this location would be the go to for anyone that needs! Thanks Danielle!!"
"The two women who helped me over the time I had a unit we’re exceptional and friendly. The customer service was prompt and helpful. Thank you. I would and will recommend your business again. Thanks for making my storage easy."
"Cheryl David provided great customer service! She was very helpful in assisting us with making a decision on which unit to secure based on our needs. Service, cleanliness, and east of doing business. Great experience!"
"We are moving and needed a storage unit. Danielle was very helpful and showed me the unit I was getting. The unit and entire facility were very clean and easy to access. Danielle also assisted me with bringing boxes to my car when it was raining. Very pleasant experience and I would recommend this facility to anyone needing a storage unit."
"Danielle was amazingly helpful and pleasant showing us the unit and walking us through the paperwork. This is how customer service is supposed to work. We are very happy with our decision to switch storage facilities to Life Storage!"
"I really appreciate the way Sheryl was able to help me find what I needed and answer my questions quickly and courteously. Moving is always a lot of stress, but find a storage unit was a nice break from that stress. I appreciate being able to smile and have nice conversation while locating a storage unit. Thanks so much Sheryl!!!"
"They are so kind and welcome and they are so clean. I was shown everything beforehand and they were very up front about everything. The cameras and the locks and the discount to that are available are amazing. They are so helpful. I almost never write reviews but dang girl done blew me away."
"Cheryl was such a wonderful person to deal with. She went out of her way to help. We are a girls scout troop and I’m glad we choose this location. Very clean and super safe. I love how you have to enter a code even to get into the elevator. I feel safe here, keep up the good work"
"I highly recommend doing business here. Danielle Thomas was so helpful. She showed me my space, helped me with my paperwork, and was very nice and patient with me. When you come in here make sure you see her first!"
To help move your belongings from your vehicle to your space, we offer moving carts and dollies to make it easier! You'll find our carts near every main entrance. Please return it when your done!
Contact-free rental with "Rent Now"
You can rent a storage unit without coming to our store office.
Choose the Rent Now option when selecting a storage unit and you will make your payment, get your access code, and go right to your space to move in.
Our video shows you how it works.
Tips for packing your storage unit
If you've never used a storage unit before, this video will show you some great Pro Tips that will help make the process easier and prevent common mistakes.
Save yourself some time, and learn how to keep your belonging safe in storage.
At Life Storage Facility #8040, we offer great property security systems and clean, affordable storage units to rent for the residents of Acadiana, Pilette, Broussard, and other neighborhoods in Lafayette, LA. Call us with questions, reserve online, or click here to compare other storage units in Lafayette.
Store Office Hours
Mon: 9:30 am - 6:00 pm
Tue: 9:30 am - 6:00 pm
Wed: 9:30 am - 6:00 pm
Thu: 9:30 am - 6:00 pm
Fri: 9:30 am - 6:00 pm
Sat: 8:30 am - 5:00 pm
Sun: 10:00 am - 4:00 pm
Facility Access Hours
Monday: 6:00 am - 9:00 pm
Tuesday: 6:00 am - 9:00 pm
Wednesday: 6:00 am - 9:00 pm
Thursday: 6:00 am - 9:00 pm
Friday: 6:00 am - 9:00 pm
Saturday: 6:00 am - 9:00 pm
Sunday: 6:00 am - 9:00 pm
Storage insurance available (third party)
$29 admin fee
Payments due monthly, with a minimum of one month rental